PODCAST · business
The Managing with Mind and Heart Podcast
by Nash Consulting
This isn't your typical management-skills podcast. Join Nash Consulting's CEO Ethan Nash (an entitled millennial) and his Dad, the company founder, Mike Nash (a cynical gen X'er) as they sort through the plethora of leadership information out there in order to provide you practical, actionable ways to become a manager rockstar. If you manage people or you aspire to manage people, you should probably listen to this podcast. Since 1996, Nash Consulting has been helping managers not suck. Their long-term mission has been to develop highly skilled, authentic, compassionate, effective leaders who know how to build morale, provide accountability, get stuff done, and build effective relationships with their people based on trust and respect. Their signature 6-day Managing with Mind and Heart workshop, which has inspired thousands of leaders over the past two decades, is the inspiration behind this fun, practical, unique podcast series. Nash Consulting clients include the cities of Seattle,
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#154 – Leading from a Centered State with Jinesha Jain
As a manager, you don't act from the knowledge you have, you act from the state you're in. This week, host and Nash Consulting's CEO Ethan Nash sits down with Jinesha Jain, a TedX speaker and businessperson who helps high performers break free from mental overdrive and lead with more intention and compassion. Tune in for practical tools to get more centered in the moment, so your best leadership can actually show up when it matters most. Watch Jinesha Jain's TedX talk here. Connect with her on LinkedIn, or follow her on Instagram. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#153 – Showing Your Employees You Care
At the next stop of Ethan's and Mike's journey to explore the driving forces behind workplace morale, they dig into what actually makes someone an effective manager. First, they examine why money rarely sustains morale and how the Peter Principle lands skilled individual contributors in leadership roles they were never trained for. Then they discuss the day-to-day behaviors (regular check-ins, honest conversations, real investment in people's growth) that build the trust and engagement every team needs to thrive. This week, we're giving you an exclusive preview of something we've been building for years: the Mind and Heart University app, our leadership development course coming soon to your pocket. What you're about to hear is the audio from the course videos themselves, and we think you'll get a lot out of it even in this format. Interested in getting the app when it drops? Sign up for our mailing list by texting the word "LEADING" to 66866.
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#152 – The Drivers of Workplace Morale
This week, we're giving you an exclusive preview of something we've been building for years: the Mind and Heart University app, our leadership development course coming soon to your pocket. What you're about to hear is the audio from the course videos themselves, and we think you'll get a lot out of it even in this format. In this episode, hosts Ethan and Mike Nash unpack why a growth mindset is non-negotiable for effective leadership, then go deep on morale: what low morale really costs an organization, what high morale makes possible, and the four research-backed drivers that matter most. Packed with workshop insights, real-world stories, and a Stephen Covey quote worth memorizing ("You can pay people for their back, you can pay people for their hands, but they volunteer their hearts and they volunteer their brains."). Interested in getting the app when it drops? Sign up for our mailing list by texting the word "LEADING" to 66866.
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#151 – Giving Appreciation That Sticks
Saying "thank you" is easy, but making it mean something takes intention. In this episode of Managing with Mind and Heart, host Ethan Nash breaks down a simple three-part framework for giving recognition that actually lands: naming the specific behavior, articulating the real impact it had, and reflecting back the character trait it reveals. Put it into practice, and you'll create an environment built on trust and respect. See also: #132 – Tell Your Employees You Appreciate Them Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#150 – Your Brain on Workplace Engagement
div]:bg-bg-000/50 [&_pre>div]:border-0.5 [&_pre>div]:border-border-400 [&_.ignore-pre-bg>div]:bg-transparent [&_.standard-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&_.standard-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8 [&_.progressive-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&_.progressive-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8"> _*]:min-w-0 gap-3 standard-markdown"> Every employee is quietly asking five questions: Do I matter? Do I belong? Am I being treated fairly? Can I predict what's going to happen? Do I have enough control? In this episode of Managing with Mind and Heart, we explore how these questions shape how people show up and speak at work. Tune in to learn how a little neuroscience can make you a more instinctive, human manager. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#149 – Have Some Empathy, with Hana Butler
Empathy is a leadership superpower, but only when it is balanced with rational decision-making. In this episode of the Managing with Mind and Heart, Nash Consulting's own Hana Butler breaks down the different types of empathy, and explains how too much emotional absorption can cloud decision-making or lead to codependency. In her conversation with host Ethan Nash, Hana explains how the goal isn't to turn empathy down, but to build self-awareness and mindfulness to adjust empathy with intention. Links: #147 - Keep Growing, With Hana Butler #83 – A Conversation with Hana Butler: The Importance of Self-Compassion at Work #97 – Growth vs. Fixed Mindsets at Work with Hana Butler
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#148 – Signing the Psychological Contract
On this episode of Managing with Mind and Heart, Ethan Nash explores the idea of the psychological contract. When leaders show genuine care and respect, employees respond with deeper commitment to the role and the team. After all, you can pay someone to show up to work each day, but they volunteer their hearts and minds. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#147 – Keep Growing, With Hana Butler
On this episode of the Managing with Mind and Heart podcast, host Ethan Nash is joined once again by Nash Consulting's own Hana Butler to explore the power of the growth mindset. By sharing the key habits practiced by people who embrace a growth mindset, Hana reminds listeners that it isn't a fixed trait — it's a skill that can be developed and strengthened over time. Other conversations with Hana Butler: #83 – A Conversation with Hana Butler: The Importance of Self-Compassion at Work #97 – Growth vs. Fixed Mindsets at Work with Hana Butler Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#146 – Why Employee Well-Being Is Everything (with Mark C. Crowley)
On this episode of Managing with Mind and Heart, Ethan Nash sits down with leadership expert, author, and podcaster Mark C. Crowley to discuss his recent book The Power of Employee Well-Being: Move Beyond Engagement to Build Flourishing Teams. Together, they explore the book's central idea: when employees feel cared for and respected at work, they're far more likely to respond with the same care and respect for their organization and teammates. Tune in to hear their conversation on what heart-centered leadership looks like, and how it can transform workplace culture and performance. Check out Mark's podcast, Lead From The Heart, here. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#145 – Not All Mistakes Are The Same
*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "request-WEB:b8b2fdfe-718a-4e6b-8c3c-90ddb3ea97e4-3" data-testid= "conversation-turn-8" data-scroll-anchor="true" data-turn= "assistant"> Strong psychological safety means employees can take risks and make mistakes without fear of punishment, but not all mistakes should be treated the same. In this episode, Ethan Nash breaks down the difference between "field errors" (mistakes made while taking initiative) and "operational errors" (preventable process breakdowns), and explains how confusing the two can quietly erode either accountability or innovation. Learn how to build a culture that supports smart risk-taking while maintaining high standards. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#144 – The Problem with the Open Door Policy
We've all heard of the open door policy, a concept that encourages accessibility and open communication between leaders and their teams. On this episode of the Managing with Mind and Heart, Ethan and Mike Nash discuss the "half open door policy," where leaders balance approachability with boundaries. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#143 – The Power of the "By-When"
Unclear timelines don't just slow work, they damage trust. This episode explores why naming a "by-when" is essential for reliability, accountability, and healthy workplace relationships, and how to start establishing a culture of clear expectations with your team. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#142 – The Case for Pursuing Management
Interest in pursuing management positions is declining. This episode makes the case for why that's not all bad, and why some people should think again before opting out. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#141 – Fix the System, Not the Person
In this episode of Managing with Mind and Heart, Nash Consulting CEO Ethan Nash explores the Systems Thinking model, which emphasizes that improving structures and processes is often more effective—and more sustainable—than trying to fix people. While some challenges may still require personal intervention from managers, tools like the "Five Why" technique show how a Systems Thinking approach helps leaders address conflict with clarity and purpose. Enroll in our Managing with Mind and Heart workshop series here! Use the code MINDANDHEARTPOD for a discount. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#140 – Responding to Employees' Concerns: Simple Framework
How are you supposed to respond when an employee comes to you with a concern? In this episode, Mike and Ethan explain that It all comes down to how you answer these two questions: Does this issue impact the employee's ability to do their job? Does this issue impact the organization? Depending on how you answer these, managers have five options for how to address the concern. Tune in to learn more! Note: in this episode, we mentioned this blog post. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#139 – A Simple Tool for Clear Accountability: SPA
In this episode, host Ethan Nash reintroduces the concept of assigning a Single Point of Accountability on every single project. He reminds listeners that all too often, project or team dysfunction can be accredited to one simple miss: the lack of an SPA. Tune in to discover how to prevent chaos and keep your projects on track. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#138 – Why Emotional IQ Skills Matter Most
In this episode, Nash Consulting's CEO Ethan Nash discusses why emotional IQ skills matter for leaders, oftentimes more than solid processes. Nash defines these skills as "repeatable behaviors often complemented with repeatable mindsets that produce consistent outcomes." Tune in to learn more about the top three skills to keep in mind to increase your effectiveness as a leader. In this episode, we mentioned: Episode on listening with care and respect Episode on receiving feedback non defensively Episode on giving feedback with clarity and respect, and engineered in a way to lower defenses Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#137 – How to Assess Your Team's Effectiveness, with Anna Gibson
In this episode of the Managing with Mind and Heart podcast, Nash Consulting's Anna Gibson rejoins Ethan Nash in a follow-up to our September discussion on Team Effectiveness. Drawing from the research-backed framework from Teams That Work by Eduardo Salas and Scott Tannenbaum, which explores the "Seven Cs" that drive team success (Capability, Coordination, Cooperation, Communication, Cognition, Conditions, and Coaching), they explore how to assess whether your team is truly hitting the mark. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#136 – Why Psychological Safety Outweighs Talent in the Most Successful Teams
In this episode of the Managing with Mind and Heart Podcast, host Ethan Nash breaks down the beginning of the book, The Culture Code, where author Daniel Coyle explores why psychological safety, rather than talent, is the foundation of great teams. By diving into some of Nash Consulting's favorite excerpts, we unpack the signals that say "you belong here" and explore best practices for leaders. In this episode we mentioned the following episodes: Awareness of and Moderating your Power Differential Healthy Conflict, parts one, two, three, and four Creating Psychological Safety Best practice listening skills (episode 53 and episode 71) Mindsets for Receiving Feedback Tell Your Employees You Appreciate Them (Categories & Strategies Of Recognition) Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#135 – Turning Coaching into Real Behavioral Change with Progressive Conversations
What do you do when the same negative behavior keeps showing up from an employee? This episode explores the concept of progressive conversations, a respectful, relational approach to coaching that builds accountability without breaking trust. Instead of repeating yourself or jumping straight to discipline, you gradually increase the intensity of each conversation, from a casual "by the way" chat to more structured steps when needed. It's a framework that helps leaders stay fair, consistent, and human while guiding performance change. Here are two previous episodes on how to give feedback. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#134 – Why Caring Is the Ultimate Management Skill
What's the most important skill a manager can have? Showing your team that you genuinely care about them. In this episode, we explore why care and respect aren't just "nice to have," they are the foundation of psychological safety, trust, and high morale. With research-backed insights and practical tips, we show how people-leaders can start building stronger, more human-centered teams. Other episodes we mentioned: Top 15 Management Skills Part One and Two (2019) An exerpt from one of our live workshops on showing care and respect Two episodes on psychological safety An episode on becoming aware of your power differential as a manager Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#133 – Making Your Team Work Better, with Anna Gibson
What makes a team truly effective? In this episode, we dive into the research-backed model from Teams That Work by Eduardo Salas and Scott Tannenbaum, which explores the "Seven Cs" that drive team success: Capability, Coordination, Cooperation, Communication, Cognition, Conditions, and Coaching. Together with Anna Gibson, we break down what each of these elements means in practice and how they come together to fuel high-performing teams. Whether you're leading a team or working within one, this conversation offers practical insights you can apply today. Here's a link to our recent episode on Single Point Accountability, mentioned in this episode. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#132 – Tell Your Employees You Appreciate Them (Categories & Strategies Of Recognition)
"The deepest principle in human nature is the craving to be appreciated." –William James Can you remember a time when a manager made you feel genuinely seen and appreciated? In this episode, we explore why recognition matters, not just for motivation and morale, but for building trust and stronger relationships at work and beyond. We'll break down the skill of giving meaningful appreciation, and why it's essential for managers who want to lead with emotional intelligence. While we focus on people leadership, these insights apply to anyone who wants to connect more effectively with the people around them. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#131 – How to Find the Middle Ground Between Micromanaging and Hands-Off Leadership
Micromanaging burns people out, but being too hands-off leaves them confused. In this episode we talk about how to find the sweet spot by creating Individual Success Plans (ISPs) with your team. We'll walk through the steps for setting clear goals, defining success, and making sure managers and employees know how to support one another. The result? More ownership, more accountability, and better results for everyone. Here's that Individual Success Plan visual we mentioned in the episode. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#130 – How to Stay Engaged Without Burning Out (The Challenge-Competency Continuum)
We previously released this episode on December 18, 2024. We're excited to revisit some key ideas before we dive into fresh, exciting topics soon. In this episode, Ethan Nash introduces the Challenge-Competency Continuum, a framework for understanding how stress impacts employee productivity. Picture an upside-down "U" with productivity on the y-axis and stress on the x-axis. Too little stress leaves employees unmotivated; too much stress overwhelms them. Peak productivity? It's right in the middle. The key to finding that balance, Nash says, ask your employees. Ethan dives into how understanding where someone lands on the continuum—how "challenged" and "competent" they feel—can help managers make smarter decisions. With the right insights, leaders can fine-tune workloads, reduce unnecessary stress, and unlock their team's full potential. To get our Effective and Enjoyable Meetings Guidebook, send a note to [email protected]. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#129 – How to Embrace a Growth Mindset at Work, with Hana Butler (From The Archives)
We previously released this episode on September 5, 2024. We're excited to revisit some key ideas before we dive into fresh, exciting topics soon. "Mindsets really, really matter because they set us up for learning. I don't know any leader or organization that doesn't want their employees to be engaged, to have high morale, to be learning and innovating." In this episode of The Managing With Mind and Heart, Nash Consulting's own Hana Butler joins host Ethan Nash to explore the transformative power of a growth mindset. Coined by Carol Dweck in the 1980s, the term "growth mindset" highlights how our beliefs about learning and failure shape our personal and professional lives. Hana breaks down the difference between a growth mindset and a fixed mindset, showing how each influences our ability to innovate and grow at work. She explains that in a fixed mindset, mistakes are seen as a reflection of who we are, while in a growth mindset, they're opportunities for improvement. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#128 – Identifying Your Strengths with Andy Thompson (From The Archives)
We previously released this episode on August 15, 2024. We're excited to revisit some key ideas before we dive into fresh, exciting topics soon. "In so many ways, we can't be more of one thing without being less of another. The ability to recognize that I can't be everything -- and that there are tradeoffs for the best things that I bring to the table -- is really what the strengths based perspective is all about." In this episode, Ethan sits down with leadership coach, consultant, and all-around cool dude Andy Thompson. Andy provides insights on identifying and leveraging strengths, and starts by explaining what a strength really is: a combination of talent, skills, and knowledge, which all exist in unison within a certain context. The duo discusses the importance and how-tos of helping teams discover and harness their strengths collectively. Individual "weaknesses" are inevitable, and the strongest teams tap into one another's complementary strengths. Tune in to learn how to realistically balance strengths and weaknesses for personal and team growth. Links and notes: Andy's podcast episode on strengths Clifton Strengths Finder Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#127 – From the Archives: How "Family Ghosts" Show Up At Work (And How To Deal)
We previously released this episode on August 1, 2024. We're excited to revisit some key ideas before we dive into fresh, exciting topics soon. In this episode, Ethan Nash is joined by MIT Sloan's Deborah Ancona, founder of the MIT Leadership Center, author of the new book xTeams, and contributor at the Harvard Business Review. They explore the concept of "family ghosts" — a term coined to describe the way familial dynamics influence an individual's workplace behavior and leadership. Deborah also shares insights from her pioneering research on high-performing teams and innovative leadership. Resources: Family Ghosts in the Executive Suite Herminia Ibarra's idea of provisional selves Immunity to Change model Lindy Greer's Hippo Theory of Leadership Course: Unlocking Your Leadership Signature via Executive Education at MIT "Discovering and Developing" picture cards at xlead.co Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#126 – Email Best Practices for Team Success
On this episode of the Managing with Mind and Heart, host Ethan Nash tackles the nitty gritty of email best practices, from formatting to feedback. Links: #122 — Feedback Over Email #102 — The Magic Email Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. Feedback on this episode? Send us an email: [email protected].
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#125 – How Identifying Employees' Strengths Helps Everyone
On this episode of the Managing with Mind and Heart Podcast, Ethan Nash is joined by Nash Consulting's own Akpene Torku Sims. They discuss how to identify an employee's strengths, and consider why assigning roles and responsibilities without considering individual talents is detrimental to the business and workplace morale. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#124 – How to Give Your Team More Autonomy (Without Losing Control)
"Being willing to let people make mistakes is a bit of a sacrifice because when you choose not to over define the behaviors, people will learn from trial and error." Autonomy is one of the biggest drivers of motivation. But finding ways to give employees freedom in their jobs can be challenging. Tune in as Ethan and Mike explore this critical topic. This episode originally released back in 2023. Links: Episode on the Decision Making Styles Episode on SCARF Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#123 – Lines of Communication
On this episode of the Managing with Mind and Heart Podcast, hosts Ethan and Mike Nash explore workplace communication hierarchies and dynamics, including when skip-level meetings are appropriate and when they risk turning into going "over someone's head." The host duo digs into the nuances of open-door policies and how thoughtful, intentional communication can empower employees and management, leading to an improved culture and morale. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. Feedback on this episode? Send us an email: [email protected].
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#122 – Feedback Over Email
This episode of the Managing with Mind and Heart podcast explores the nuances of giving feedback over email. Join hosts Ethan and Mike Nash as they discuss which types of input are best suited to written communication, and which are more effective delivered in person. Links: #111 – Awareness of Your Power Differential #113 – Moderating Your Power Differential Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. Feedback on this episode? Send us an email: [email protected].
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#121 – 6 Thinking Hats for Better Team Decision-Making
In this episode, Ethan Nash discusses the 6 "thinking hats" teams can employ for better decision making, and all the good that can come from intentionally coordinating approaches. "Imagine you're with your team making a decision," Ethan invites listeners to consider. "You collectively decide to wear one of the six hats at the same time. By doing this, we can help ensure that our different approaches, different styles are all being leveraged." Tune in to understand the background and best practices of this approach. Links: #15 — Behavior Styles Part 1 Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. Feedback on this episode? Send us an email: [email protected].
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#120 – Single Point Accountability
It's easy for team projects to stall or implode with miscommunication and finger-pointing, and it may be first nature to blame emotional intelligence or individual shortcomings. But the real issue might be simpler: a lack of clear accountability. In this episode, hosts Ethan and Mike Nash explore the power of Single Point Accountability (SPA) through a real-world case study. Learn how assigning one person ultimate responsibility can transform team dynamics and drive better results. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#119 – The Power Differential (LIVE)
Ever wonder what our live leadership development workshops are like? This episode is a short clip of a live workshop we put on a couple of months ago. If you sign up for this online workshop series, use this code at checkout to get a 25% discount: MINDANDHEARTPOD We edited out any voices of participants, plus all the group work, breakout rooms, and Q/A, so you'll just hear Ethan. In this episode, Ethan discusses the power differential: what it is, what it's made of, and how to moderate it.
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#118 – Trust: Spend It or Lose It
In this episode, Ethan Nash unpacks the idea of the "Trust Bank Account," where every act of integrity is a deposit. But the goal isn't to save endlessly; it's to spend that trust strategically. When you do, you actually strengthen the trust you've built, and build the foundation of a really strong team. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#117 – Creating Psychological Safety (LIVE)
Ever wonder what our live leadership development workshops are like? This episode is a short clip of a live workshop we put on a couple of months ago. If you sign up for this online workshop series, use this code at checkout to get a 25% discount: MINDANDHEARTPOD We edited out any voices of participants, plus all the group work, breakout rooms, and Q/A, so you'll just hear Ethan. In this episode, Ethan discusses the concept of psycological safety in the workplace.
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#116 – 4 Categories of Feedback
In this episode, host Ethan Nash discusses the four categories of feedback: feedback on ideas, on performance, on skills and competencies, and on style. A functioning team, he explains, is comfortable giving and receiving all types of feedback. Ethan wraps up the episode with some discussion questions for managers to gauge their teams' comfortability with feedback, with the goal of creating a culture of feedback at work. We mentioned episode 96, "Coaching by Hypothesis" in this episode. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#115 – Adaptive Skills and Listening (LIVE)
Ever wonder what our live leadership development workshops are like? This episode is a short clip of a live workshop we put on a couple of months ago. If you sign up for this online workshop series, use this code at checkout to get a 25% discount: MINDANDHEARTPOD We edited out any voices of participants, plus all the group work, breakout rooms, and Q/A, so you'll just hear Ethan. In this episode, Ethan discusses why adaptive skills are so important, and how to improve them. He then double-clicks on the skill of listening, and gives participants top tips on how to become a better listener and leader.
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#114 – What Great Coaches and Managers Do
"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." -Maya Angelou In this episode of the Managing with Mind and Heart, host Ethan Nash breaks down the core principles of coaching, a must-have skill for any manager. Listen in to sharpen your coaching game and lead with authenticity, curiousity, and care. This episode referred to the following: Minisode: How to Really Listen Authentic Conversations: Building a Cohesive Leadership Team Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#113 – Moderating Your Power Differential
Join our upcoming online workshop series of our cornerstone program, "Managing with Mind & Heart." "There is an inherent power to the nature of our work, and there's a separation because of that." In this episode of the Managing with Mind and Heart Podcast, hosts Ethan and Mike Nash discuss the concept of the inevitable "power differential" that exists between managers and employees. Taking advantage of the power is obviously harmful, but so is ignoring it. A great manager knows how to moderate the power differential — tune in to hear Nash Consulting's tips on how to master this skill. (Note: This episode is a follow up to a recent episode on becoming aware of your power differential.) Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#112 – The Top 15 Management Skills #1: Show Care and Respect (LIVE)
Ever wonder what our live leadership development workshops are like? This episode is a short clip of a live workshop we put on a couple of months ago. If you sign up for this online workshop series, use this code at checkout to get a 25% discount: MINDANDHEARTPOD We edited out any voices of participants, plus all the group work, breakout rooms, and Q/A, so you'll just hear Ethan. In this short episode, Ethan discusses the most important management skill in good leaders' toolboxes: how to show care and respect to their employees.
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#111 – Awareness of Your Power Differential
Join our upcoming online workshop series of our cornerstone program, "Managing with Mind & Heart." "We're always more sensitive to the power differential looking up at those that have power over us, and we sometimes completely miss it looking down at those we have power over." The power differential is an inherent part of management — managers have power over their employees. In this episode of the Managing with Mind and Heart Podcast, hosts Ethan and Mike Nash explain that while this is not inherently a bad or a good thing, a failure to acknowledge the power differential — and be mindful of how it affects the ways your employees perceive your relationship — can harm the psychological safety of the team. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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#110 – The Peter Principle (LIVE)
Ever wonder what our live leadership development workshops are like? This episode is a short clip of a live workshop we put on a couple of months ago. If you sign up for this online workshop series, use this code at checkout to get a 25% discount: MINDANDHEARTPOD We edited out any voices of participants, plus all the group work, breakout rooms, and Q/A, so you'll just hear Ethan. In this short episode, Ethan discusses a common issue in nearly every workplace, the Peter Principle, and how to overcome it with good leadership training.
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#109 – Mindsets for Receiving Feedback
Join our upcoming online workshop series of our cornerstone program, "Managing with Mind & Heart." Receiving feedback is a critical part of your job as manager. To keep growing as a person and leader, understanding your management blindspots are critical. But receiving feedback is a skill, and a critical one - because doing so defensively shuts down any future feedback. Tune into this episode to learn how proper mindsets for receiving feedback. In this show we mentioned the Coaching by Hypothesis episode. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. Send an email to [email protected] to request the guide book of "350 One-on-One Questions."
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#108 – The Morale Mandate (LIVE)
Ever wonder what our live leadership development workshops are like? This episode is a short clip of a live workshop we put on a couple of months ago. If you sign up for this online workshop series, use this code at checkout to get a 25% discount: MINDANDHEARTPOD We edited out any voices of participants, plus all the group work, breakout rooms, and Q/A, so you'll just hear Ethan. In this short episode, Ethan reminds listeners of a common saying on the Managing with Mind and Heart podcast: morale matters and it's mostly your job as a manager.
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#107 – Reset Your 1-on-1s
If the most common question surrounding 1-on-1 meetings in your workplace is "wanna skip this week?", your team is missing out on a huge opportunity for connection and support. In this episode, Ethan and Mike share practical tips to revitalize your 1-on-1s and make them impactful. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear. Send an email to [email protected] to request the guide book of "350 One-on-One Questions."
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#106 – Johari's Window (LIVE)
Ever wonder what our live leadership development workshops are like? This episode is a short clip of a live workshop we put on a couple of months ago. If you sign up for this online workshop series, use this code at checkout to get a 25% discount: MINDANDHEARTPOD We edited out any voices of participants, plus all the group work, breakout rooms, and Q/A, so you'll just hear Ethan. In this short episode, Ethan reminds listeners that none of us are fully aware of our full growth potential and to be an effective leader/manager, you need to be growing as a human being.
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#105 – Generations at Work with Cheryl Fields Tyler
On today's episode of the Managing with Mind and Heart, Ethan Nash is joined by Cheryl Fields Tyler, founder and CEO of Blue Beyond Consulting, to discuss the organization's recent report, Winning on the People Side of Business, which explores the top priorities and challenges facing businesses today. Among other demographics, Blue Beyond paid close attention to differences in how generations felt across issues at work. In conversation with Ethan, Cheryl Fields Tyler reflects on the consulting group's 2021 study, comparing its findings with the latest 2024 insights while introducing fresh questions that address today's evolving challenges. Tune in for an engaging conversation on the changing face of leadership and practical strategies for building resilient workplaces in an ever-evolving business world. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.
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ABOUT THIS SHOW
This isn't your typical management-skills podcast. Join Nash Consulting's CEO Ethan Nash (an entitled millennial) and his Dad, the company founder, Mike Nash (a cynical gen X'er) as they sort through the plethora of leadership information out there in order to provide you practical, actionable ways to become a manager rockstar. If you manage people or you aspire to manage people, you should probably listen to this podcast. Since 1996, Nash Consulting has been helping managers not suck. Their long-term mission has been to develop highly skilled, authentic, compassionate, effective leaders who know how to build morale, provide accountability, get stuff done, and build effective relationships with their people based on trust and respect. Their signature 6-day Managing with Mind and Heart workshop, which has inspired thousands of leaders over the past two decades, is the inspiration behind this fun, practical, unique podcast series. Nash Consulting clients include the cities of Seattle,
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