The Phygital Dish

Hosts IV Dickson and Courtney Radke are joined by John Brader, EV of Satellite Services at SageNet. John delves into the world of Starlink, a new frontier in satellite connectivity. Discussing the technology's impressive features, from its LEO network advantages to its robust speed and low latency, John explains how Starlink provides a reliable internet solution across various environments, including the most remote locations.

IV Dickson and Courtney Radke take you behind the scenes at the Sage Net Annual Sales Meeting with special guest David Cai. As the expert on all things digital R&D, David dives into groundbreaking technologies such as AI, machine learning, and AR. Discover the innovative Shelf Edge technology designed to enhance retail spaces and the revolutionary merchandiser 2.0 concept. Learn how AI kiosks are transforming customer interactions and improving efficiency in the retail environment. Join us for an insightful discussion on the future of retail technology, data-driven experiences, and more.

The guys share insights and highlights from the 2025 National Restaurant Association Show in Chicago. Including the prevalence of robot coffee makers, voice and vision AI technology, and their integration into the restaurant industry to improve operations and customer service.

Cyber threats are getting smarter—and so are the defenses. In this episode of The Phygital Dish, Courtney Radke and IV Dickson dig into the evolving world of cybersecurity and what it takes to protect today’s highly connected businesses.From phishing schemes to point-of-sale vulnerabilities, they unpack the biggest risks facing industries like QSR and retail, and share practical insights on how organizations—big and small—can stay secure in a world of growing digital complexity.

Drones, self-driving cars, campus delivery bots—autonomous technology is no longer science fiction, it’s happening now.In this episode of The Phygital Dish, Courtney Radke and IV Dickson dig into the current state of autonomous tech, from futuristic innovations to real-world applications across industries like retail, QSR, and logistics.They'll explore:🚗 Where the tech stands today (and what’s still in development)📦 What it takes to bring autonomy to smaller businesses, not just tech giants🍔 How automation is reshaping the customer experience—from delivery to drive-thru.

Mergers and acquisitions (M&As) are happening left and right in the tech world—but what’s driving this wave of consolidation? In this episode of The Phygital Dish, IV Dickson and Courtney Radke break down the latest M&A trends.They’ll dive into:✅ Why M&As are so common in tech✅ How these deals impact businesses and customers✅ Notable recent acquisitions✅ What the future holds for tech consolidationIf you’re curious about the ever-changing tech landscape, this episode is a must-listen!

In this week’s episode, IV and Courtney talk about how AI is reshaping the food industry—helping stores stock smarter, personalize experiences, and reduce food waste. From automation to real-time insights, discover how AI is cooking up a more efficient and sustainable future for food operations.

In this week’s episode of The Phygital Dish, IV Dickson and Courtney Radke break down everything you need to know about LED screens and how they stack up against other display technologies. From cost differences to real-world applications and beyond, they discuss why LED is the go-to choice for dynamic digital experiences.

In this week’s episode, IV and Courtney break down the biggest trends, innovations, and insights from NRF 2025 —plus a few behind-the-scenes tips and challenges of navigating retail’s biggest event. From cutting-edge retail tech to the future of customer experience, they’re serving up everything you need to know from one of the industry’s most influential events.

This week, IV and Courtney talk about why reducing downtime is critical for restaurants and QSRs. Discover how clean power solutions are the key to staying up, running, and serving customers without interruption—while supporting a sustainable future.

In this week’s episode, IV and Courtney talk about the rise of retail media networks and how they’re transforming the way brands connect with customers. From turning stores into ad powerhouses to driving smarter sales, it’s all about serving up success.

In this week’s episode, IV and Courtney talk about how always-on connectivity is the secret sauce powering retail media networks. It’s key for smooth operations and seamless customer experiences.

Welcome to the inaugural episode of The Phygital Dish, a SageNet podcast. In this episode, our hosts IV Dickson and Courtney Radke serve up some byte-sized bits on AI, personalization, data privacy, human enablement and more.