PODCAST · business
The Production Playbook with Matt Miale
by Mpower Productions | The Miale Team
Go beyond the scripts, the sales, and the stats. Join Matt Miale, team leader of The Miale Team at Keller Williams, as he sits down with real estate agents to unpack the real stories behind their success. From first listings to career pivots, burnout to breakthroughs — every episode is a candid conversation designed to inspire, educate, and empower agents at every stage of their journey.🎧 Agent Interviews💡 Conversations with real estate influencers and leaders🏡 Built for agents, by agentsThe Miale Team Playbook is your inside look at what it really takes to succeed in real estate.
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Leadership & Personal Dev. Series Ep 26 Jens Nielsen
Matt Miale sits down with Jens Nielsen to discuss his journey from a 25-year IT career to building a large-scale real estate investment portfolio.Jens shares how he took action, scaled quickly, and transitioned into a business focused on cash flow, freedom, and long-term growth.Topics include:• Taking action vs staying comfortable• Scaling from small deals to large investments• Cash flow vs speculation• Building the right environment for success• Creating a business that supports your lifeConnect with Jens Nielsen:Website: https://jensnielsen.us/Instagram: https://www.instagram.com/opendoorscapital/Miale Team Links:Search Homes: https://themialeteam.comInstagram: https://bit.ly/miale-instagram
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Leadership & Personal Dev. Series Ep 25 Wes Gay
Matt Miale sits down with Wes Gay for a conversation on StoryBrand, real estate marketing, and why clarity matters more than cleverness.Wes breaks down how agents can position clients as the hero, act as the trusted guide, and use simple messaging to improve recruiting, social media, listing presentations, and client conversations.Topics include:• Why confused clients don’t convert• The client as hero, agent as guide• Simple messaging that drives action• Content ideas from real client questions• Using StoryBrand in real estateConnect with Wes Gay:Website: https://www.wesgay.com/Instagram: https://www.instagram.com/wesgay/StoryBrand: https://www.instagram.com/storybrand/Donald Miller: https://www.instagram.com/donaldmiller/Miale Team Links:Search Homes: https://themialeteam.comInstagram: https://bit.ly/miale-instagram
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Leadership & Personal Dev. Series Ep 24 Jenna Rene Soto
Matt Miale sits down with Jenna Rene Soto for a conversation on reinvention, resilience, identity, and building a life with intention.From growing up on a buffalo ranch to military service, professional rodeo, financial hardship, and real estate investing, Jenna shares what it takes to keep evolving and why success starts with who you decide to become.Topics include:• Identity beyond titles• Going broke and rebuilding• Real estate as a path to freedom• Resilience through hard seasons• Modeling the life you want to buildConnect with Jenna Rene Soto:Website: https://jennasoto.com/Instagram: https://www.instagram.com/jennarenesoto/Miale Team Links:Search Homes: https://themialeteam.comInstagram: https://bit.ly/miale-instagram
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Leadership & Personal Dev. Series Ep 23 Chad Sanschagrin
Matt Miale sits down with Chad Sanschagrin for a powerful conversation on identity, discipline, narrative, and personal growth.From a broken start and a 1.6 GPA to becoming a bestselling author, speaker, and leader, Chad shares what it takes to stop living by circumstance and start becoming the person you were meant to be.Topics include:• Why achievement without betterment is ego• How to recognize and pass the test• Why your narrative determines your reality• The power of designing the next version of yourself• How to increase sacrifice without reducing desireConnect with Chad Sanschagrin:Website: https://www.chadsanschagrin.com/Instagram: https://www.instagram.com/sanschagrin_chad/Miale Team Links:Search Homes: https://themialeteam.comInstagram: https://bit.ly/miale-instagram
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Leadership & Personal Dev. Series Ep22 Ryan Butler
In this episode of the Leadership & Personal Development Series of The Production Playbook with Matt Miale, Matt talks with Ryan Butler about building a real estate business with intensity, focus, and long-term vision.Ryan shares how he got started investing in real estate at a young age, the lessons he learned from early wins and losses, and how he eventually transitioned from software engineering into full-time real estate. He also breaks down the systems and relationship-building strategies that helped him grow quickly, from open houses and networking to sphere events and consistent follow-up.The conversation also explores how Coalition Property Group develops agents, the value of clear production benchmarks, and why wealth building through real estate ownership is a core part of the bigger vision.This episode is especially valuable for agents who want to think beyond transactions and start building a business with real scale and long-term upside.Website: https://www.coalitionpg.com/Instagram: https://www.instagram.com/ryanbutlerrealestate/Instagram: https://www.instagram.com/coalitionproperties/Search Homes: https://themialeteam.comInstagram: https://bit.ly/miale-instagramYouTube: https://bit.ly/miale-youtubeApple: https://apple.co/4jJX2gLSpotify: https://bit.ly/miale-spotifypod
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Leadership & Personal Dev. Series Ep21 Bridget Potterton
In this episode of the Leadership & Personal Development Series of The Production Playbook with Matt Miale, Matt talks with Bridget Potterton about building a real estate business around one of the most emotionally complex and underserved niches in the industry: divorce real estate.Bridget shares how she got started in real estate, the early transaction that opened her eyes to the challenges of divorce-related sales, and how she eventually became a Certified Divorce Real Estate Expert working closely with attorneys and clients navigating difficult transitions.The conversation covers niche building, relationship-based business, legal and emotional complexity in real estate, and why becoming the expert in a specific space can create both credibility and consistency.This episode is especially valuable for agents thinking about specialization, service, and what it really means to stand out in a crowded industry.Connect with Bridget Potterton:Instagram: https://www.instagram.com/brokerbridget/Website: https://bridgecoast.kw.com/Miale Team Links:Search Homes: https://themialeteam.comInstagram: https://bit.ly/miale-instagramYouTube: https://bit.ly/miale-youtubeApple: https://apple.co/4jJX2gLSpotify: https://bit.ly/miale-spotifypod
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Leadership & Personal Dev. Series Ep20 Michael Putnam
In this episode of the Leadership & Personal Development Series of The Production Playbook with Matt Miale, Matt sits down with Michael Putnam for a conversation on accountability, identity, discipline, and building a better version of yourself through consistent action.Michael shares his journey from the fitness industry into real estate, the personal turning point that forced him to confront who he was becoming, and the systems and habits that helped him rebuild both his life and business.The conversation covers mentorship, ego, habit stacking, calendar discipline, lead generation, and why success often begins when you finally decide to stop doing things your own way and commit to a proven process.This is a practical and deeply personal episode for anyone working to grow in business, leadership, and lifeInstagram:instagram.com/michaelputnam333/Search Homes: https://themialeteam.comInstagram: https://bit.ly/miale-instagramYouTube: https://bit.ly/miale-youtubeApple: https://apple.co/4jJX2gLSpotify: https://bit.ly/miale-spotifypod
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Leadership & Personal Dev. Series Ep 19 David Gunderman
In Episode 19 of the Leadership & Personal Development Series, Matt sits down with Bay Area real estate leader David Gunderman.David shares how he transitioned from a decade on Broadway into real estate and ultimately built a high-performing team in one of the most competitive markets in the country.This conversation dives into leadership, identity shifts, community-driven business growth, and the mindset required to build a sustainable long-term career in real estate.Topics include:• Transitioning from an “identity career” into entrepreneurship• Differentiating yourself in competitive markets• Why every listing is a “pop-up of your brand”• Building trust through curiosity instead of scripts• Leading in your community without being sales-driven• Avoiding the “heroic trap” when advising clientsConnect with David Gundermanhttps://thegundermangroup.com/team/d.gunderman/https://www.instagram.com/thegundermangroup/Miale Team Linkshttps://themialeteam.comhttps://bit.ly/miale-instagramhttps://bit.ly/miale-youtube
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Leadership & Personal Dev. Series Ep 18 Brian Waddell
What happens when the pain of staying the same becomes greater than the pain of change?In Episode 18 of the Leadership & Personal Development Series, Matt sits down with Brian Waddell to talk about people pleasing, intentional relationships, leadership alignment, and why growth often creates resistance.Brian shares how COVID became a turning point in his life — forcing him to confront who he was surrounding himself with and how he was showing up in business and relationships.From shifting from inclusive to exclusive, to focusing on quality over quantity, this episode dives deep into identity, purpose, and energy management.Key topics include:• Breaking free from people pleasing• Why trying to be everything to everyone makes you a commodity• The power of intentional circles• Energy management vs time management• When real change actually happens• “Would you rather have 100 pennies or 4 quarters?”If you’re building a business, leading a family, or trying to level up your environment — this conversation will challenge you.🎧 Connect with BrianWebsite: https://financialprofessionals.massmutual.com/brian-j-waddellFacebook Group: https://www.facebook.com/groups/1302403790251579🔗 Miale Team LinksSearch Homes: https://themialeteam.comInstagram: https://bit.ly/miale-instagramYouTube: https://bit.ly/miale-youtubeApple: https://apple.co/4jJX2gLSpotify: https://bit.ly/miale-spotifypod
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Leadership & Personal Dev. Series Ep17 Eva Forde
Eva Forde’s story is one of reinvention.After earning her MSW from Columbia and building a career in social work, Eva moved to Jamaica — where a failed investment left her financially unstable. Instead of staying stuck, she confronted her money beliefs and rebuilt from the inside ouIn this episode we explore:Wealth vs. scarcity mindsetRewriting internal money scriptsFact vs. interpretationLeadership alignmentNiching down to build authorityWhy impact and income can coexistEva is the founder of Rich Social Worker and the Roots to Wealth Conference, helping mission-driven professionals build wealth without abandoning purpose.🔗 Connect with Evaevaforde.comYouTube: @socialworktowealth🔗 Miale Team LinksSearch Homes: themialeteam.comInstagram: bit.ly/miale-instagramYouTube: bit.ly/miale-youtubeApple: apple.co/4jJX2gLSpotify: bit.ly/miale-spotifypod
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Leadership & Personal Dev. Series Ep. 16 Patrick Halgren
Patrick Halgren’s favorite part about alpine skiing is the connection between technique and speed: “You can’t fake fast.” After a devastating 2013 motorcycle accident that resulted in a left leg amputation, Patrick committed to a greater purpose—honoring his late twin brother, Lucas “Sven” Halgren, and pursuing Para alpine skiing at the highest level. Patrick rose through the U.S. ranks, was nominated to the Stifel U.S. Para Alpine Ski Team in 2021, and became a Paralympian (2022).In this episode, Patrick shares how to:Stay present (and why future-thinking creates anxiety while past-thinking creates depression)Build momentum through small daily habitsFocus on what you can control—and stop spending energy on what you can’tKeep going through setbacks without taking the “exit ramp” to quittingConnect with PatrickFacebook: PatrickparalympicsInstagram: @powercasa32Miale Team LinksSearch Homes: themialeteam.comInstagram: bit.ly/miale-instagramYouTube: bit.ly/miale-youtubeApple: apple.co/4jJX2gLSpotify: bit.ly/miale-spotifypod
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Leadership & Personal Dev. Series Ep. 15 Megan Jernigan
In this episode, Megan Jernigan shares the lessons and mindset shifts that helped her grow The Jernigan Group in Nashville. From letting go of external validation to leaning into clarity and peace, Megan talks about what it takes to grow a business that also feeds your soul.Hosted by Matt Miale🎧 Subscribe for more insights from top leaders in real estate and beyond.📍 Guest Links:https://thejernigangroup.comhttps://www.instagram.com/megan_jernigan_nashville/🔗 Miale Team Links:Search Homes: themialeteam.comInstagram: bit.ly/miale-instagramYouTube: bit.ly/miale-youtubeApple: apple.co/4jJX2gLSpotify: bit.ly/miale-spotifypod
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Leadership & Personal Dev. Series Ep. 14 Kasia Parnell
In this episode of The Production Playbook: Leadership and Personal Development Series, Matt Miale welcomes Kasia Parnell, a financial wellness coach who helps entrepreneurs build sustainable wealth.Kasia shares her personal financial transformation and walks through budgeting strategies, savings plans, and mindset shifts that help business owners create financial stability—even during uncertain times.💡 Highlights:Common financial mistakes agents makeHow to build a budget that works with variable incomeThe importance of Roth IRAs and smart tax planningKasia’s take on money mindset and behavior change📌 Learn more about Kasia:https://livemore.net/o/kasiaparnell🔗 Miale Team Links:Search Homes: https://themialeteam.comInstagram: https://bit.ly/miale-instagramYouTube: https://bit.ly/miale-youtubeApple: https://apple.co/4jJX2gLSpotify: https://bit.ly/miale-spotifypod
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Leadership & Personal Dev. Series Ep. 13: Brendan Bartic
In Episode 12 of the Leadership & Personal Development Series, we sit down with Brendan Bartic, the #1 real estate team leader in Colorado and founder of the Listing Beast training platform and podcast.Brendan shares how he built his business from the ground up, why leadership starts with self-discipline, and how to break free from “learned helplessness” to take bold action every single day. Whether you’re a team leader, a solo agent, or just trying to improve your mindset, Brendan’s high-performance habits and direct approach will challenge you to level up.🎙️ Guest: Brendan BarticWebsite: https://www.listingbeast.comYouTube: @ListingBeastwithBrendanBarticInstagram: @brendanbartic🎧 Listen on:Spotify: bit.ly/miale-spotifypodApple: apple.co/4jJX2gL📺 Watch more episodes: bit.ly/miale-youtubeMiale Team LinksSearch Homes: themialeteam.comInstagram: bit.ly/miale-instagramYouTube: bit.ly/miale-youtubeApple: apple.co/4jJX2gLSpotify: bit.ly/miale-spotifypod
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Client Experience Podcast Ep. 04 | With Deb Ortega & Bennett Forrest
Description:In Episode 4 of the Client Experience Podcast, Deb Ortega (Director of Events & Community Relations) joins Bennett Forrest to share how The Miale Team curates memorable experiences for clients before, during, and long after the real estate transaction.They break down:• How we carefully vet and partner with top vendors• What goes into planning VIP client events• How we raised over $25K for CT Foodshare• Highlights from the Home Show and upcoming hockey events• Our epic Valentine’s Day giveaway!🎁 Want to enter the Valentine’s Giveaway or see all of our links?👉 https://linktr.ee/themialeteam🎧 Catch the podcast on:Spotify: https://bit.ly/miale-spotifypodApple Podcasts: https://apple.co/4jJX2gLYouTube: https://www.youtube.com/@TheMialeTeam
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Leadership & Personal Dev. Series ep.12 James Shaw
James Shaw — BOLD Coach & founder of Pivot Shift Ahead — joins us on the Leadership & Personal Development Series to talk process over outcome, real‑world mindset, and how to thrive in any market.James went from fired TV producer to real estate coach and community builder — and the biggest lesson he teaches is simple:👉 Focus on the process every day, and the results will come over time.If you’re feeling stuck in your career, your team, or your production — this episode is for you.🔗 Watch the full episode on YouTube: https://www.youtube.com/@jamesdshaw🎧 Or listen on Spotify / Apple Podcasts👉 Spotify: https://bit.ly/miale-spotifypod👉 Apple Podcasts: https://apple.co/4jJX2gL🌐 Learn more about James: https://jamesdshaw.comhttps://www.youtube.com/@jamesdshaw
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Leadership & Personal Dev. Series ep.11 Anna Kilinski
In this episode of the Leadership and Personal Development series, we sit down with Anna Kilinski, regional director for the Southeast region at Keller Williams and founder of a powerhouse real estate team in Atlanta. Anna shares her journey from burnout to building intentional culture, her unshakable mindset around growth and grit, and why real estate saved her life.Whether you're in real estate or any other growth-focused business, Anna's story will hit home. She opens up about building the right team, recognizing when it's time to give up control, and how to step fully into leadership without losing yourself along the way.This one is rich with takeaways on consistency, culture, leadership, mindset, and the real work behind big results.Follow The Miale Team: Website: https://themialeteam.comInstagram: https://www.instagram.com/themialeteam/Facebook: https://www.facebook.com/TheMialeTeam#LeadershipDevelopment, #RealEstateLeaders, #AnnaKilinski, #MindsetMatters, #GrowYourBusiness, #TeamCulture, #WomenInRealEstate, #RealEstateLife, #MialeTeam, #TheProductionPlaybook
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Leadership & Personal Dev. Series ep.10 Wendy Papasan | The Production Playbook with Matt Miale
What if real estate wasn’t about winning this year—but building a career that fits your life?In this Leadership & Personal Dev. episode, Wendy Papasan shares how she went from a $15,000 first-year goal to building wealth, teams, and multiple businesses—without sacrificing her family, health, or sanity.This conversation hits on:✅ Slow, intentional growth✅ Team > solo hustle✅ Seasons of life in real estate✅ Leverage before burnout✅ Designing a career you can stay in🎧 Full episode is live now — link in bio.🔗 Guest links:https://www.papasanproperties.com/https://www.herbestlife.com/https://youtube.com/playlist?list=PLtBFTfPqc0ck-M1wOTXRNP7r1EDOBtHUa&si=q7uHLiit1_u8-E42
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Leadership & Personal Development Series ep 09: Heather Caine
Matt Miale sits down with Heather Caine—broker/owner, entrepreneur, and founder of Style to Design—to unpack the real leadership lessons behind building big: taking the deals others avoid, creating standards, leveraging systems, and running toward fear instead of away from it. Heather also breaks down how Style to Design helps agents create vision for buyers and sellers through design-forward marketing and “shoppable” listing experiences.Connect with Heather CaineInstagram: https://www.instagram.com/heatherrcaine/ LinkedIn: https://www.linkedin.com/in/heather-caine-real-estate-broker-owner-342252116 Facebook: https://www.facebook.com/heather.caine.731/ Style to DesignInstagram: https://www.instagram.com/style.to.design/ Website: https://styletodesign.com/ ABOUT THE MIALE TEAM:🏡 https://www.themialeteam.com📘 https://www.facebook.com/MialeTeam📸 https://www.instagram.com/themialeteamkw/🎧 The Production Playbook with Matt MialeSpotify: https://open.spotify.com/show/0BXV2McjDu2SWgtTdkHG5kApple Podcasts: https://podcasts.apple.com/us/podcast/the-production-playbook-with-matt-miale/id1845146661
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Leadership & Personal Development Series ep 08: Kaleo Kina
In this episode of The Production Playbook with Matt Miale, we’re joined by Kaleo Kina for a grounded conversation on leadership, personal growth, and showing up with clarity and intention.Kaleo shares insights drawn from real experience — not theory — including how strong leadership is built over time, why consistency matters more than intensity, and how staying aligned with your values impacts long-term success.This episode is part of our Leadership & Personal Development Series, featuring conversations with leaders who challenge conventional thinking and focus on sustainable growth — professionally and personally.🔗 Connect with Kaleo Kina🌐 Website / Biohttps://covacollectiverealty.com/project/meet-kaleo/📸 Instagramhttps://www.instagram.com/kaleokina/💼 LinkedInhttps://www.linkedin.com/in/kaleokina📘 Facebookhttps://www.facebook.com/p/Konakaikaleo-100086396888406/ABOUT THE MIALE TEAM🏡 The Miale Teamhttps://www.themialeteam.com📘 Facebookhttps://www.facebook.com/MialeTeam📸 Instagramhttps://www.instagram.com/themialeteamkw/🎧 Listen to The Production Playbook with Matt Miale• Spotifyhttps://open.spotify.com/show/0BXV2McjDu2SWgtTdkHG5k• Apple Podcastshttps://podcasts.apple.com/us/podcast/the-production-playbook-with-matt-miale/id1845146661
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Ep 03 - Turkey Drive recap and toy drive
Our latest Client Experience episode is packed. Deb and I break down the results of this year’s Turkey Drive, and wow… our community showed up in a huge way. 🦃💛Shelton + West Hartford combined:181 turkeys donated$3,700+ raised (which Connecticut Foodshare can turn into THOUSANDS of meals)Joined by the President of CT Foodshare, the Mayor of West Hartford, mascots, local businesses, and tons of families.Then we shift gears into what’s next:🎁 Toys for Tots Drive – Dec 11Drop off a new, unwrapped toy at our Newington office from 8 AM–8 PM.They’re especially in need of gifts for ages 0–2 and 8–12.🎄 West Hartford Holiday Stroll – Dec 4Come see us at the big red tent! Photos, giveaways, holiday cheer — and yes, we’ll collect Toys for Tots donations there too.And don’t miss the preview of our first-quarter 2026 VIP client events (hint: hockey nights, big statewide giveaways, and more).If you’re part of our circus tent… we love you forever. ❤️
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Leadership & Personal Development Series ep 07: Susan Lombardo
The Simple System That Built 65% Market Share — Susan Lombardo’s PlaybookWhat does it take to go from zero experience to 65% market share in multiple neighborhoods?This week on The Production Playbook – Leadership & Personal Development Series, Matt Miale sits down with Susan Lombardo (Atlanta, GA) — former catastrophe insurance adjuster turned dominant real estate force.Susan breaks down:• Why “Simple gets done” is her entire system• How one monthly postcard built 65% market share• The exact 4-month timeline to her first listing• How to become the “Mayor” of your neighborhood• Why data + consistency beats talent• How she built a bulletproof vendor authority system• And why mindset > background🌐 Susan’s website:https://lombardohomegroup.com📍 Follow Susan on Instagram:https://www.instagram.com/lombardohomegroup/📚 Want Susan’s full framework?She teaches it through MAPS Coaching in the 7-week Fast Track class:“Become the Mayor of Your Geographical Farm”https://mapscoaching.com/program/become-the-mayor-of-your-geographical-farm/In this program, Susan teaches agents how to:• Choose the right farm using data• Build an ultra-consistent mailer rhythm• Position yourself as the neighborhood authority• Leverage vendors without giving away control• Turn geography into predictable listings
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Leadership & Personal Development Series ep 06: Sarah Reynolds
Matt Miale welcomes Sarah Reynolds — CEO of the powerhouse EmpowerHome Team — for a candid, high-energy deep dive into leadership, scale, motherhood, health, and building a business that genuinely empowers people.Sarah explains how she went from helping her mom’s small real-estate business to running a multi-state organization closing more than 2,000 transactions a year and on pace for $1.1B in annual sales volume. She and Matt break down what success really requires behind the scenes — the messy seasons, the intentional trade-offs, the leadership evolution, and the systems that keep everything moving forward.They get into:How one stack of “old, crusty leads” became the launchpad for an empireHow to rise above industry noise and keep your business simple and focusedThe truth about building big while raising kids — and bringing them alongGrace over perfection: how to win the day when your life is fullWhy progress beats idealism, and how leaders stay grounded in busy seasonsThis is one of the most insightful and relatable leadership episodes we’ve ever recorded — especially for anyone striving to grow a business and a life at the same time.Sarah Reynolds is the CEO of EmpowerHome Team, one of the fastest-growing and most influential real estate teams in the country, operating across 10 official locations throughout Virginia, Maryland, DC, North Carolina, Georgia, Texas, Florida, and Colorado. Her team is on pace for $1.1 billion in sales volume this year.After entering the business in 2006, she became the operational leader at age 24 and has since led EmpowerHome to multiple appearances on the Inc. 5000 list. Sarah is also co-founder of HerBestLife, a national leadership organization for women entrepreneurs, and co-host of the top-rated Empire Builders Podcast.🎧 Empire Builders Podcast: https://podcasts.apple.com/us/podcast/empire-building/id1512633202The Miale Teamhttps://mialeteam.comEmpowerHome Teamhttps://empowerhome-team.com
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Client Experience Series: Ep. 02 - 2025 Turkey Drive - part 02
In this quick follow-up to our Turkey Drive kickoff episode, Bennett Forrest sits down with Miale Team agent Shane Mason to share exciting news:This year, our Annual Turkey Drive is expanding to Shelton!Shane breaks down the need in Fairfield & New Haven Counties, why the expansion matters, and how local partner Marketplace Kitchen & Bar stepped up to host a second drop-off location.If you’re shopping that morning, swinging by for brunch, or just want to make a difference, this episode has everything you need to know.Marketplace Kitchen & Bar – Shelton811 Bridgeport Ave, Shelton, CT 06484📞 (203) 538-5524🗓 Saturday, November 22⏰ 10:00 AM – 12:00 PMLocated right near Big Y, ShopRite, and Stop & Shop — making grab-and-drop donations incredibly easy.West Hartford Town Hall (Rear Lot)🗓 Sunday, November 23⏰ 10:00 AM – 2:00 PMLast year, our team collected 155 turkeys — and this year, we’re aiming much higher by activating multiple counties and community partners. All donations support Connecticut Foodshare, helping families across the state enjoy a meaningful Thanksgiving meal.If you can’t make it in person, monetary donations go even further — Connecticut Foodshare can stretch $1 into up to 5 meals.Bennett ForrestFeaturing Shane Mason, The Miale TeamInstagram: https://instagram.com/themialeteamFacebook: https://facebook.com/themialeteamYouTube: https://youtube.com/@themialeteamWebsite: https://www.themialeteam.com
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Leadership & Personal Development Series ep 05: Neal Conlon
Marine veteran, entrepreneur, and high-performance coach Neal Conlon joins Matt Miale for a powerful conversation on mindset, resilience, and personal growth.Neal shares his journey from the mailroom at Guggenheim Partners to the boardrooms of Fortune 500 companies — and why he kept walking away to pursue purpose over prestige. Together they explore how ego complicates success, why every problem is ultimately solvable, and how trust fuels abundance in both business and life.If you’ve ever felt stuck or overcomplicated your own success, this one will reset your perspective.HighlightsFrom the Marine Corps to Wall Street — and back to purposeHow to turn obstacles into opportunitiesWhy “Before you have an emotional problem, you have a math problem”The speed of trust and the power of simplicityDesigning a life and business you actually want“Before You Have an Emotional Problem, You Have a Math Problem”ConnectGuest: Neal Conlon — @iamnealconlon | nealconlon.comHost: Matt Miale — @mattmiale | @themialeteam | themialeteam.comPodcast: The Production Playbook – Leadership & Personal Development Series
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Client Experience Series: Ep. 02 - 2025 Turkey Drive
We’re kicking off the Client Experience Playbook! Bennett Forrest and Deb Ortega sit down to talk about what makes The Miale Team’s approach to community and client care so unique — from hosting ballgames and local events to organizing their annual Thanksgiving Turkey Drive in partnership with Connecticut Foodshare.They cover what “client experience” truly means, why giving back is built into the culture of the team, and how something as simple as a frozen turkey can make a real difference for thousands of families across Connecticut.Hosts: Bennett Forrest and Deb OrtegaProducer: Bennett Forrest0:00 Intro – Welcome to The Client Experience Playbook0:40 Meet Deb Ortega – Director of Events & Community Relations2:00 How The Miale Team gives back through service and empowerment3:00 VIP Client Events – Sports, family fun, and staying connected6:00 Preferred Vendor Program – Supporting local businesses and clients7:00 Partnering with Connecticut Foodshare to fight food insecurity9:00 How the $10-for-$10 donation program raised $22K in a year10:00 The origin of the West Hartford Turkey Drive (“Let’s make it a festival!”)12:00 How Foodshare turns $1 into 5–10 meals13:00 Why the need is greater than ever (50,000 families statewide)13:45 Event details – Sunday Nov 22, 10 AM–2 PM, West Hartford Town Hall14:45 Goal for 2025 – Collect 200 turkeys and expand to Shelton15:30 Closing thoughts – It’s about community, not just closing deals📞 Ready to talk real estate? Contact us today:➡️ Call: (860) 539-2255➡️ Website: https://www.themialeteam.comFollow The Miale Team:➡️ Instagram: @themialeteamkw➡️ Facebook: facebook.com/MialeTeam➡️ YouTube: @themialeteamkw
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Leadership & Personal Development Series ep. 04: Jennifer Henry
In this episode, Matt sits down with Jennifer Henry — a powerhouse real estate coach, speaker, and leadership mentor known for developing agents into confident, service-driven professionals.Jen shares the mindset shifts, standards, and personal disciplines that separate average agents from impact-driven leaders. You’ll hear real talk on accountability, ownership, emotional resilience, and how to build a business that aligns with your values — not your ego.In this conversation:Why leadership starts with leading yourself firstThe mindset that unlocks growth during tough market cyclesHow to create structure, clarity, and purpose inside your businessThe power of community, coaching, and doing the inner workPractical steps to develop consistency and confidenceIf you’ve been feeling stuck, overwhelmed, or like you’re capable of more but need a reset — this episode will light the fire.📞 Ready to talk real estate? Contact us today:➡️ Call: (860) 539-2255➡️ Website: https://www.themialeteam.comFollow The Miale Team on Social Media!➡️ INSTAGRAM: @themialeteamkw➡️ FACEBOOK: facebook.com/MialeTeam➡️ YOUTUBE: @themialeteamkw
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Agent Interview Series ep. 05: Kori Eagle
Matt and Kori reflect on their nearly 10 years in business together, the personal and professional bond they've built, and why it's important newer team members hear stories from agents like Kori. Kori is one of the longest-tenured and highest-performing agents on the team, and in this interview, she shares her journey from paralegal to powerhouse real estate agent.Key Themes:1. Early Career and Work Ethic:Kori started as a paralegal in Hartford, then moved into outside sales in office supply, gaining discipline and mentorship from a business owner who helped shape her professionalism.She recalls being told: "Go buy clothes that make you feel confident." — a gesture that made a lifelong impact.2. Transition into Real Estate:Bought her first house with the help of Maurice Richardson (RE/MAX) who invited her to help with CRM tasks. He quickly recognized her interest and drive and encouraged her to get licensed."I just went. I didn’t stop." — Her business took off quickly because of her willingness to work and ask questions.3. Lessons in Mindset:"The easiest form of energy is complaining."Kori had to learn that if she wanted to grow, she had to stay positive and avoid falling into patterns of negativity."Nobody follows the complainer. They follow the person who says, ‘It’s hard—and we’re going to win anyway.’”4. Why She Succeeded in Real Estate:Treated it like a job from day one — office hours, professional dress, consistent learning.Took every course available: ABR, GRI, Broker’s License, etc.“I didn’t treat real estate like a TV show. I treated it like a business.”5. What She’d Tell Her Younger Self:"Keep better records." But more importantly: "Start thinking like a business owner."She wishes she treated herself like the CEO of a company earlier.6. Still Learning:Even after 25+ years in the business, Kori stays learning-based. She reads, attends conferences, trains new agents, and still wakes up with the same drive."I get dressed every day, I show up, and I go to work."Closing Thoughts:Real estate is not glamorous. It’s a job. And when you show up consistently with a heart to serve, there is alwayssomeone to help."You don’t help people to get business. You help people because you care."Next Episode: Part 2 of Kori Eagle’s interview coming soon.Subscribe to: The Miale Team Production Playbook – Agent Interview Series on Spotify and Apple Podcasts.Follow Us:@themialeteamkw#MialeTeam #AgentInterviewSeries #KoriEagle #RealEstatePodcast #LeadWithValue
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Agent Interview Series ep. 05: Bennett Forrest pt. 01
Bennett Forrest has worn many hats—ESPN broadcast pro, investor, top-producing buyer’s agent, and now podcast producer for The Miale Team. In this episode, Matt Miale sits down with Bennett to revisit how it all started, the missteps, the aha moments, and the gritty cold calls that shaped his real estate career.We talk about: ✅ Why real estate isn’t a get-rich-quick business (and what new agents get wrong)✅ The reality of investor coaching and what actually works✅ Early days with the team, learning scripts, setting appointments, and riding shotgun on listing consults✅ When Matt said, “Pick up the phone”—and what that moment changed✅ The power of curiosity and why being “learning-based” unlocks everything✅ Finding joy in helping buyers—even 15 years in✅ What it’s like growing a team and podcasting alongside a longtime friend🎙 QUOTE:“Do what you love—even if buyers take more time or smaller commission. You’ll work harder and last longer doing what lights you up.” – Bennett Forrest
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Leadership & Personal Development Series ep. 03: Margaux Farrell
From Olympic bronze medalist to TV anchor to mental health advocate, Margaux Farrell has mastered the art of reinvention—and the courage it takes to slow down, let go of perfection, and find joy in the everyday. In this powerful conversation, she opens up about burnout, imposter syndrome, high-performance pressure, and redefining success on your own terms.Margaux’s story is packed with real talk and hard-earned wisdom:✅ Why bronze medalists might be the happiest 🥉✅ The high achiever's trap: always chasing the next goal✅ Her mental health journey and what therapy taught her✅ Leaving the news desk for meaningful nonprofit work✅ The power of routine, front-loading your day, and winning small✅ What true work-life balance looks like (and when to claim it)✅ Redefining success: from Olympic pools to holiday dinners at homeWhether you're sprinting toward a milestone or questioning the next move, this episode will help you pause, reflect, and reconnect with what really matters.🧠 Quote of the Day:“I used to think success meant the next big thing. Now, success is being home on Christmas morning.” – Margaux Farrell💬 Featuring: Matt Miale, Margaux Farrell
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Agent Interview Series ep. 04: Joe Dabkowski
In this episode of the Agent Interview Series, Matt Miale sits down with Joe Dabkowski, a standout leader and top-producing agent on The Miale Team. Joe opens up about his journey from competitive hockey player and coach to building a successful real estate business. He shares the mindset, habits, and systems that shaped his career — from launching with zero debt and two Zamboni-driving jobs, to becoming a trusted advisor with a long-term vision of building wealth and freedom. If you’re a newer agent, a coach, or a team leader looking to understand what creates staying power in this business, Joe’s story is packed with insight and authenticity.📌 Topics Covered:Joe’s path from athletics to entrepreneurshipLessons from coaching and running a landscaping businessWhy structure matters for free spiritsThe role of repetition and scripting in skill masteryBuilding a consult framework and gaining trustRejection, delayed gratification, and high-performance habitsWhy relationship-building > hunting for dealsLong-term goals: investments, new construction, and golf course life⛳️ Joe's Advice to His Younger Self: “Meet more people. Build stronger relationships. And buy more houses sooner.”
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Leadership & Personal Development Series ep. 02: Kristan Cole
Kristan Cole shares a jaw-dropping story of resilience, vision, and no-excuses leadership.In this powerful episode, Matt Miale welcomes one of the industry’s most influential leaders for a vulnerable, no-BS conversation about:✅ Growing a business in the face of adversity✅ Building wealth through preparation and consistency✅ The path from survival → success → significance → transformation✅ Why most agents quit right before it starts working✅ The two scripts every open house agent should memorizeKristan is sharp, direct, and generous with her wisdom — from her early days in a 9-person Alaskan town to running 15 offices, owning multiple ancillary businesses, and mentoring thousands of agents across the country.Stick around for the part where she breaks down the exact script to use at an open house and how 30–45 minutes of daily lead gen can change your life.🧠 Quote of the Day:“The more I know, the more I know I know nothing.” – Bennett Forrest, on turning 50 🎉💬 Featuring: Matt Miale, Kristan Cole, Bennett Forrest#KristanCole #MattMiale #LeadershipSeries #RealEstateGrowth #KellerWilliams #PersonalDevelopment #OpenHouseScripts #RealEstateLeadership #TheMialeTeam #FromSurvivalToSuccess #RealTalk
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Agent Interview Series ep. 03: Dan Leyden
In this episode of the Agent Interview Series, we sit down with Dan Leyden, a top-producing agent, investor, and property management entrepreneur based in Stamford, Connecticut.Dan’s journey is anything but typical — from lobster traps and maple syrup in Western Massachusetts to property flipping and investment strategies in Fairfield County.He shares the lessons learned from his early investments, the challenges of building a real estate team, and the systems that now fuel his success across three separate income streams: real estate sales, investing, and property management.🎙️ Topics Covered:How Dan built his first rental portfolio starting with $200 of Apple stockThe struggles of being a solo agent vs. joining a teamWhy he ditched Zillow leads and focused on agent referralsLessons from starting, scaling, and restructuring a real estate teamBuilding a scalable property management business with over 70 doorsUsing real estate to fund a lifestyle of family, freedom, and legacyWhether you’re a solo agent, a team leader, or an aspiring investor, Dan’s story will inspire you to think bigger and work smarter.
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Agent Interview Series ep. 02: Erin Burnap
In this episode of the Agent Interview Series, we sit down with Erin Burnap — a former Pampered Chef director turned top-producing real estate agent. Erin opens up about her path from corporate finance to direct sales to finding her passion in real estate.She shares what it was like breaking into the industry during the chaos of the post-COVID housing market, how her background in sports and leadership shaped her resilience, and why being an empath is her secret weapon with clients.Whether you’re a new agent, a team leader, or someone navigating your own career pivot, Erin’s story will leave you inspired.🎙️ Topics Covered:Leaving a successful sales career for real estateLearning real estate in a post-COVID “Hunger Games” marketBalancing empathy and boundaries as a high-achieving agentThe power of mindset, mentorship, and surrounding yourself with “stars”🎧 Available wherever you get your podcasts.
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Leadership & Personal Development Series ep. 01: Gene Arant
In this kickoff episode of the Leadership and Personal Development Series, we sit down with Gene Arant, a seasoned real estate leader and team builder with over two decades of experience. Gene shares his insights on cultivating a winning team culture, balancing personal growth with professional development, and the key leadership lessons he’s learned along the way. Whether you’re a seasoned agent or just starting out in your leadership journey, Gene’s practical advice will inspire you to lead with confidence and authenticity.
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Agent Interview Series ep. 01: Erin Anderson
In the very first episode of the Agent Interview Series, Matt Miale sits down with Erin Anderson to talk about what it really takes to thrive in real estate — from early mentorship lessons to treating the business like a full-time job.Erin shares how radical ownership shaped her mindset, how she navigates tough moments, and why showing up with intention is the secret to long-term success.Whether you’re just getting started or rebuilding momentum, this one’s packed with real-talk wisdom from an agent who lives it every day.🎧 In This Episode:The advice that changed Erin’s mindset foreverWhy real estate requires full-time commitmentHow to learn from challenges — and not repeat themBalancing discipline with self-compassionConnect with us:@themialeteamkw | www.themialeteam.com#TheMialeTeam #AgentInterview #RealEstatePodcast #MattMiale #ErinAnderson #RealEstateLife #KellerWilliams #AgentJourney #CareerGrowth #TheMialeTeamPlaybook
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ABOUT THIS SHOW
Go beyond the scripts, the sales, and the stats. Join Matt Miale, team leader of The Miale Team at Keller Williams, as he sits down with real estate agents to unpack the real stories behind their success. From first listings to career pivots, burnout to breakthroughs — every episode is a candid conversation designed to inspire, educate, and empower agents at every stage of their journey.🎧 Agent Interviews💡 Conversations with real estate influencers and leaders🏡 Built for agents, by agentsThe Miale Team Playbook is your inside look at what it really takes to succeed in real estate.
HOSTED BY
Mpower Productions | The Miale Team
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