The RETSY Podcast

In this episode of the RETSY Podcast, Chris and Matt sit down with brand and content strategist Jaclyn Romo. Jaclyn shares her fascinating journey from launching a viral cosmetics brand and generating $100,000 in her first month using purely organic social media, to eventually partnering with Grant Cardone’s CMO and working alongside industry giants like Gary Vee and Ryan Serhant. Now, with 80% of her clientele in real estate and mortgage, Jaclyn specializes in helping top-producing agents translate their hard-earned offline authority into a premium, lead-generating online presence.Jaclyn delivers an absolute masterclass on digital strategy, breaking down exactly why agents need to stop hiding behind house tours and start stepping in front of the camera. She reveals her strict "3-second rule" for Instagram profiles, why you must merge your personal and business accounts, and the exact 4-part recipe (Hook, Credibility, Value, Call-to-Action) for creating videos that actually convert followers into clients. From discussing the dangers of generic AI content to her "80/20 rule" for balancing personal and professional posts, Jaclyn provides a highly actionable blueprint for agents who are ready to stop being their market's best-kept secret.00:00 – Welcome Brand and Content Strategist, Jaclyn Romo01:37 – From Cosmetics to Consulting: Finding the Free Power of Social Media04:16 – Why Real Estate Agents Need a Premium Personal Brand09:42 – Standing Out in Luxury Real Estate Content13:11 – Video Anxiety & AI — Structuring and Scripting Your First Video24:05 – The Big Debate: Why You Must Merge Your Personal and Business Pages26:10 – Blue Checkmarks and Boosting (Why You Should Pay to Play)30:39 – The 80/20 Split: Balancing Personal Life with Professional Authority32:51 – Content Schedules — Why Carousels Are Winning the Grid37:04 – The Perfect Video Structure: Hooks, Value, and Calls to Action44:05 – Link in Bio Strategy: Make it Easy for the Consumer49:43 – Instagram Stories vs. The Grid — Selling to Your Community52:57 – Why You Shouldn't Repurpose Content Across Every Platform59:42 – Working With Jaclyn: Take Control of Your Own Content01:02:18 – How to Connect with Jaclyn RomoConnect with JaclynFind her on Instagram @jaclyntromoLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode of the RETSY Podcast, Chris and Matt sit down with Jay Josephs, one of the most respected and well-known appraisers in the Valley. With 35 years of experience, Jay pulls back the curtain on the often-misunderstood appraisal process. He shares his journey from struggling in the 10% interest rate mortgage era to finding his perfect niche as an appraiser, and breaks down why an appraiser’s "geographical competence"—truly understanding the invisible boundary lines of luxury neighborhoods like Arcadia—is the single most critical factor in securing an accurate home valuation.Jay provides a literal masterclass for real estate agents on how to proactively protect their clients' deals. He explains exactly what belongs in the perfect "appraisal package," how to gracefully vet an out-of-town appraiser, and why waiting to file an appeal is almost always a losing battle. The conversation also dives into the complex math of valuing guest houses and unpermitted additions, how to leverage pending sales during your appointment, and why AI-driven AVM models (like Zestimates) still have a long way to go before replacing boots-on-the-ground expertise.00:00 – Welcome Appraiser Jay Josephs05:24 – From Rock Bottom to Finding a Passion in Appraisals10:08 – The Knowledge Gap: Why Agents Must Learn How to Read an Appraisal15:31 – Building the Perfect Appraisal Package22:28 – "The Appraiser Won't Take My Package" — Communication and Interviewing26:24 – 3 Questions Every Agent Must Ask to Vet an Appraiser33:46 – Appraisal Appeals & Reconsiderations: The Reality and the Risks38:45 – The Math Explained: Adjusting Square Footage for Guest Houses and Basements43:23 – Geographical Competency: The #1 Factor in a Fair Appraisal48:35 – The Truth About Unpermitted Additions52:43 – Pre-Appraisals and Why Jay Loves Working with Realtors58:45 – Will AI Take Over the Appraisal Industry?01:02:12 – The Ultimate Advice: Be Proactive and Be Nice01:03:05 – How to Connect with Jay JosephsConnect with JayOffice: 602-955-4050Cell Number: 602-290-8121 (Text, don't leave a voicemail!)Learn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode, Chris and Matt are joined by RETSY agent Kim Lowe, who shares how her formidable background in pharmaceutical sales and corporate contract negotiations laid the foundation for her thriving real estate business. Kim explains why treating real estate like a true corporation—complete with running SWOT analyses on her listings to perfectly understand buyer demographics—gives her a massive edge when representing C-level executives and medical professionals. She also reveals her intensive, non-negotiable staging process, bringing in a dedicated team to completely depersonalize and transform every home into a model showcase to maximize her sellers' ROI.The conversation takes a deep dive into Kim’s highly successful geographic farming strategy in the Desert Ridge area. Rather than following the standard, generic real estate playbook, Kim embedded herself in the community by sponsoring local public schools, collaborating with lifestyle directors to write for neighborhood magazines, and building a fiercely guarded "black book" of trusted vendors. She also shares a jaw-dropping story about a listing that severely flooded just three days before closing, and how radical transparency and quick problem-solving actually turned a disaster into a win-win for everyone involved. Whether you want to dominate your local farm or elevate your client experience, Kim’s meticulous approach is an absolute masterclass.00:00 – Welcome RETSY Agent Kim Lowe01:19 – Prior to Real Estate: Negotiating Contracts, Cold Calling, and Learning to Build a Business06:30 – What Got Kim Into Real Estate? How a Bad Experience Inspired Her to Change the Industry09:57 – Making Sure RETSY Was the Perfect Fit for Her Clients15:10 – Geographic Farming: Approaching Your Farm Differently From the Rest19:42 – Going the Extra Mile to Become the True "Neighborhood Expert"22:44 – Building a Guarded Vendor List to Provide the Best Service25:20 – Kim’s Listing System: Mandatory Staging and Treating Real Estate Like a Corporation30:48 – The Time Machine Question: Trust the Process32:42 – Solving a Flooded Basement Just 3 Days Before Closing35:25 – The Power of the SPDS and How Over-Disclosing Saves the Seller42:18 – Where the AZ Market is Going, Why You Should Buy Now, and Why Phoenix Wins49:26 – The Massive Growth and Expansion of Desert Ridge52:03 – How to ConnectConnect with KimFollow her on IG @thekimberlylowegroupEmail her at [email protected] give her a call at 480.363.1622Learn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode of the RETSY Podcast, Chris and Matt sit down with Jordan Wobig to discuss his unconventional and highly inspiring journey into luxury real estate. Jordan shares his colorful background, transitioning from a destination wedding photographer to grinding through the mortgage industry during the COVID refinance boom. After a bold resignation email and a humbling rejection for a bussing job at Olive & Ivy, Jordan found his calling in real estate. He reveals the exact, relentless strategy he used to get noticed by top-producing agent Nick Toon—offering free artistic photography to sit in on multi-million dollar open houses and showing up consecutive days at a broker open until he secured a "Monday to Monday" hosting gig. That initial hustle ultimately led to him taking over the team's marketing and rising to the role of Nick’s trusted sales partner.The conversation also dives deep into the innovative marketing tactics the Toon Team uses to stand out in the competitive luxury market. Jordan breaks down their approach to unforgettable broker opens—like a private "Bourbon Lore" tasting and plated dinner at a $13 million estate—and their genius strategy of hosting open "content shoots" that allow dozens of agents to film inside their listings for maximum digital exposure. Finally, Jordan discusses how he leverages RETSY’s advanced tech stack, specifically highlighting how the Forewarn app has become his ultimate tool for catching 4:00 AM scammers and safely vetting high-net-worth buyers.00:00 – Welcome RETSY Agent Jordan Wobig02:46 – What’d You Do Before Real Estate? From Wedding Photographer to COVID Mortgage Boom10:01 – Hitting the Breaking Point, Moving to Scottsdale and Betting on Himself13:16 – The Numbers Speak: A 1,010% Sales Price Increase Since Joining RETSY16:07 – The Hustle That Worked: How Consistency Landed Him a Spot with Top Agent Nick Toon22:02 – Finding the Gap and Adding Marketing Value to a Top-Producing Team26:29 – How to Throw the Best Broker Opens in the Valley (The Bourbon Lore Experience)29:44 – Creative Marketing Tactics: Try Something Different32:17 – The Structure of Success: How Nick Toon Built an Unstoppable Team39:56 – Best Advice for New Agents: If You Want an Opportunity, Provide Value First43:08 – Driving Volume to Broker Opens and The Secrets Behind the Toon Team Events48:14 – Why You Must Go to Every Broker Open and Take Every Opportunity49:33 – The Time Machine Question: "Trust That It’s All Going to Work Out"51:15 – Agent Content Shoots: The Genius Strategy Behind Opening Listings to Other Agents55:31 – How to Connect with Jordan WobigConnect with JordanFollow him on IG @JordanWobigLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode of the RETSY Podcast, Chris and Matt are joined by veteran agent Tracey Zemer for a fascinating trip through the evolution of the Phoenix real estate market. Tracey shares her unique career path, which began right out of college selling $35,000 raw dirt lots in North Scottsdale before pivoting into the fast-paced world of radio advertising sales. She explains how mastering face-to-face negotiations and cold-calling in the ad world perfectly prepared her for a successful return to real estate. Tracey’s comeback was sparked by her passion for historic renovations, specifically a 1930s Arcadia home tied to the Wrigley Mansion architect, which ultimately led to a 22-year tenure with a legacy architectural brokerage before finding her perfect fit at RETSY.The conversation takes a wild turn as Tracey recounts her craziest transaction to date: managing an escrow for a Ukrainian buyer whose accounts froze at the onset of the war, only to have the neighboring house literally explode from a gas leak right before closing. Beyond the unbelievable stories, Tracey and the hosts dive deep into the importance of timeless architecture, the rapid evolution of the Arcadia neighborhood from original ranch homes to mega-mansions, and the future of the Phoenix market amidst a boom in data centers and solar technology. Tracey also highlights why she relies on RETSY’s advanced marketing systems and the Forewarn app to safely vet clients and stay ahead in the competitive luxury landscape.00:00 – Meet RETSY Agent Tracey Zemer01:20 – Starting Out: From Land Sales to Radio Advertising07:13 – The Perks of Ad Sales and Front Row Tickets to the Eagles10:23 – How Renovating Historic Houses Got Her Back into Real Estate18:00 – Why Tech Brought Tracey to RETSY21:45 – The Impact of Architecture: Why Homes Are Getting Bigger and Bigger28:57 – Insurance Nightmare Story: The Deal That Literally Blew Up35:35 – The Time Machine Question: Going Forward to See the Future of AI41:13 – The Next 5 Years in Arizona: Data Centers, TSMC, and Booming Growth43:30 – Behind the Scenes: The RETSY Mailer System for Every Listing46:43 – How to ConnectConnect with TraceyEmail her [email protected] give her a call at 602.478.0607Learn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode, Chris and Matt sit down with RETSY agent Andrea Sammons to discuss her incredible transition from one of the highest levels of the tech world to luxury real estate. With a background leading investor relations and AI initiatives at powerhouses like Microsoft and Amazon, Andrea explains why she left the safety of the corporate ladder to pursue her entrepreneurial passion for property and design. Since joining RETSY just ten months ago, she has leveraged her unique finance and marketing expertise to skyrocket her sales volume by nearly 500% year-to-date. Andrea shares how her deep understanding of data allows her to provide unparalleled, proactive service to her clients, proving that success in this industry comes down to over-communicating and outworking the competition.The conversation also tackles the elephant in the room: Will Artificial Intelligence replace real estate agents? Andrea and the hosts also discuss the booming future of the Phoenix and Scottsdale markets, the importance of treating real estate as an inflation-proof investment, and how utilizing advanced brokerage tech can get a luxury listing sold in a single day. Whether you are an agent looking to level up your client experience or a buyer navigating the current market, Andrea’s insights are an absolute masterclass.00:00 – Meet RETSY Agent Andrea Sammons01:17 – From Microsoft to Real Estate Professional06:03 – Skyrocketing Sales: Andrea’s 489% Increase Year-to-Date12:03 – The AI Debate: Why Artificial Intelligence Won’t Take Your Job (But Will Help It)23:06 – How a Background in Finance and Corporate Tech Elevates the Real Estate Client Experience25:54 – Leaving Corporate Security to Work for Yourself and Climb the Ranks at Your Own Pace33:26 – The Future of Phoenix: Why You Shouldn't Listen to the News (and Why the Market Isn’t Slowing Down)42:12 – Advice to Her Previous Self: Everything Happens for a Reason43:47 – How to Sell Without Being "Salesy" and Build Genuine Relationships47:13 – Favorite RETSY Tool? Using Rechat to Proactively Market to the Top Agents in Your Area55:40 – How to ConnectConnect with AndreaIG @andrea_sammons_Email her at [email protected] more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode, Chris and Matt sit down with RETSY "Triple OG" Jay Jordan. Chris and Jay reminisce on a friendship and business partnership spanning nearly two decades, starting when Chris convinced Jay to quit delivering pizzas to jump into the grueling world of early-2000s real estate. Jay shares his journey from working 12-hour days at a high-volume brokerage to surviving the 2008 market crash by making strategic, long-term investments. He explains how maintaining extreme discipline, like his daily 4:30 AM gym routine, and a fierce commitment to keeping his word built the unshakable foundation for his success today.The conversation also takes a deep dive into Jay's recent ventures, including his intense "crash course" in acting as his own general contractor and designer on a 6,100-square-foot custom spec home. Jay opens up about the harsh, exhausting realities of luxury construction, why he'll never design a massive project entirely by himself again, and his vision for using AI in future builds. From discussing the strategy behind his meticulously edited cooking reels to explaining how he uses the Forewarn app to dodge sophisticated real estate scammers, Jay provides a masterclass in evolving with the industry while staying true to your roots.00:00 – Meet RETSY O.G. Jay Jordan02:18 – Life Before Real Estate? From Pizza Shop to Meeting Chris07:48 – Why NOT to Sell Your Rentals, Buying and Holding Valuable Assets11:40 – Jay’s Construction Journey: How Perfectionism Leads to Great Builds15:02 – Why Keeping Your Rentals is Always Worth It17:30 – Dirt to House: Why It’s Worth Getting Professionals for the Big Jobs24:05 – How Jay Wants to Incorporate AI in Development25:41 – A Passion for Cooking: Blending Culinary Skills with Real Estate27:35 – The 4:30 AM Routine: Extreme Discipline and Sticking to Your Word33:03 – Mixing Cooking Reels and Real Estate37:15 – The RETSY Advantage: Amazing Culture, Tools, and Sharing Success43:12 – Favorite Tools: Real Reports and Stopping Scammers with Forewarn53:25 – The Time Machine: Why He’s Happy with His Choices (But Wants More Investments)55:50 – How to Connect with Jay JordanConnect with JayIG @jayajordanVisit his website jay-jordan.comOr email him at [email protected] more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode, Chris and Matt sit down with RETSY original Emily Whitwell to discuss her unique journey from the high stress world of corporate accounting to becoming a top luxury real estate agent. Emily shares how a childhood encounter with an incredibly passionate realtor eventually inspired her to leave her role as a Fortune 500 internal auditor to build a business rooted in relationships and intuition. As one of the very first agents to join RETSY, she reflects on the early startup days, testing the first QR code signs, and why having absolute belief in the brokerage's tech forward vision made her transition a no brainer.The conversation takes a fascinating dive into Emily’s expertise as a Feng Shui practitioner. She explains how she uses principles like the Bagua map and subtle energy "cures" to clear out bad vibes and get stagnant listings under contract in a matter of weeks. Emily proves that a home's energetic flow is just as important as its floor plan or aesthetic. Beyond energy work, she also shares the story behind her unique side hustle running a mobile coffee truck for open houses and charity events, and explains why the Forewarn app is her absolute favorite real estate tool for safely vetting mysterious high net worth buyers.00:00 – Meet RETSY OG & Agent Emily Whitwell03:04 – What’d You Do Before Real Estate? From Corporate Accounting to the Private Sector05:45 – Finding the Path: Getting Into Real Estate and Discovering Great Mentors11:14 – The Power of Feng Shui and How Energy Work Helps Close Deals19:47 – Creating Good Energy: The Small Tweaks That Transform a Home27:45 – Knowing What to Say (And What Not to Say) to Your Clients34:43 – The Real Estate Barista: How a Coffee Truck Changed the Broker Open Scene38:08 – What's Brewing AZ? How to Book Emily’s Coffee Truck42:50 – The Time Machine: Taking More Risks and Ignoring the Critics44:47 – Vetting Luxury Buyers: Why Forewarn is Emily's Favorite RETSY Tool52:28 – How to Connect Connect with EmilyCheck out her Coffee Truck at whatsbrewingaz.comOr on IG @whatsbrewingazYou can also reach her at 480-216-1443Or at [email protected] more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode of the RETSY Podcast, Chris and Matt sit down with Devin and Vanity from Repurposed Environmental Solutions to discuss a game-changing strategy for homeowners, investors, and developers. If you are planning a major remodel or a complete tear-down, bringing in an excavator and sending your old materials to the landfill is literally throwing money away. Devin and Vanity explain the meticulous process of "deconstruction," where crews surgically dismantle homes, salvaging everything from cabinetry and windows to HVAC systems and even concrete foundation slabs. These materials are then donated to local 501(c)(3) nonprofits, keeping reusable goods out of landfills and supporting families in need across the community.Beyond the massive environmental impact, this sustainable approach offers an incredible financial upside: a six to seven-figure tax deduction. Devin and Vanity break down exactly how the program works, how IRS-qualified appraisers evaluate the salvaged materials, and why the tax benefits (which can be carried over for up to five years) often completely offset the cost of the deconstruction itself. They also share eye-opening statistics about their landfill diversion rates, highlight their partnership with organizations like The Welcome to America Project, and explain why real estate agents need to introduce this option to their clients long before the first hammer swings.The information shared in this episode is for general purposes only and shouldn’t be taken as financial, legal, or tax advice. Always consult with your tax advisor or financial professional.00:00 – Meet Devin Schulte & Vanity Ainsa of Repurposed Environmental Solutions03:01 – From Entertainment Law and Construction to Eco-Friendly Solutions05:17 – What is "Deconstruction"? — An Overview of How RES Works10:01 – The "Before & After" — Surgically Dismantling a Luxury Home12:34 – The Ideal Client: When Does Deconstruction Actually Make Financial Sense?18:27 – The IRS Tax Deduction Explained (Up to 50% of Your AGI)20:39 – Local Impact — The Nonprofits Benefiting from Salvaged Materials24:29 – Recycling Concrete & Block: Keeping Heavy Materials Out of the Landfill30:00 – Case Study: Calculating a $600k Tax Deduction on a 5,000 Sq. Ft. Remodel34:05 – Nationwide Reach — Where RES Operates and Where They Are Growing37:40 – Scaling Sustainability: Generating $71 Million in Tax Deductions in One Year42:01 – Timing is Everything: Why You Need to Call Before the Dumpster Arrives46:46 – How to Connect with Repurposed Environmental Solutions47:39 – The Golden Rule: Don't Change Your Mind After the Appraisal!Connect by emailing [email protected] call or text 480-678-2346Check them out online at www.resnp.org Learn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsyOriginal music by @jacktwarner

In this episode, Chris and Matt sit down with RETSY agent Heather Wilson for a deep dive into the art of selling and the current state of the Arizona market. Heather shares her fascinating background, starting in high-end art sales in New York City representing pop artist Peter Max, before transitioning into new home sales and eventually residential resale. She draws powerful parallels between selling fine art and selling luxury homes, explaining why presentation, lighting, and emotional connection are everything when moving high-value assets.The conversation shifts to a real-time market analysis, where Heather and Chris discuss the "rubber band effect" we are seeing in 2026. They compare the current climate to the "yellow light" market of 2018 and discuss why inventory is suddenly moving at a rapid pace. Heather also emphasizes the importance of agents understanding the construction process—from dirt to drywall—to better serve clients who are debating between building custom or buying resale. From the power of the Forbes Global Properties brand to the philosophy that "how you do anything is how you do everything," this episode is packed with insights for agents and enthusiasts alike.00:00 - Meet RETSY Agent Heather Wilson01:00 - From High-End Art Sales to Real Estate06:19 - Transitioning from Home Building to Resale08:20 - The Similarities Between Selling Art and Homes14:58 - The Importance of Staging and Presentation18:50 - Leveraging Construction Knowledge in Sales26:36 - Analyzing Market Cycles and Trends33:53 - How to Prevent Transaction Fallout36:59 - Why RETSY? Tech, Support, and Forbes52:24 - Agent Movement and Team Growth57:00 - The Time Machine Question01:00:53 - How to Connect Connect with HeatherText her at 602-206-1814Or visit her website at wilsonopitzgroup.comLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode, Chris and Matt sit down with Michael O'Connor, Chief Legal Executive for SRP (Salt River Project), to tackle the most common objection people have about moving to Arizona: the water supply. Michael provides a high-level "State of the Union" on Arizona’s water infrastructure, debunking the sensationalized headlines about the state running dry. He breaks down the "four buckets" of water sources, explains the reality behind the Rio Verde Foothills controversy, and reveals the shocking statistic that Arizona uses the same amount of water today as it did in the 1950s, despite massive population growth.Beyond water, the conversation shifts to the booming "Silicon Desert" economy. With TSMC and massive data centers moving in, Michael explains how SRP plans to meet the exponential demand for power through a mix of renewables, natural gas, and the potential for small modular nuclear reactors. From the negotiations regarding the Colorado River basin states to a fascinating history lesson about a WWII POW escape in Papago Park, this episode is armed with the facts every real estate agent needs to confidently answer questions about Arizona's future.00:00 – Meet Chief Legal Executive Michael O’Connor02:18 – The Four Buckets: Where Arizona Gets Its Water04:40 – The Biggest Myth: Why Arizona Uses the Same Amount of Water as the 1950s08:25 – The Colorado River Allocation Crisis14:29 – Real Estate Strategy: How Agents Should Talk About Water Security20:08 – Lake Powell Levels and the 25-Year Drought Cycle24:04 – Data Centers & TSMC — Addressing Power and Water Concerns29:03 – Power Sources and the Myth of Unsafe Nuclear Energy39:53 – Taking It For Granted — Conserving for Future Generations42:42 – Rio Verde Foothills: The Truth Behind the Headlines45:53 – The "Saudi Alfalfa Farm" Controversy Explained50:07 – History Lesson: SRP, Statehood, and the German POW Escape53:33 – How to ConnectConnect with Michael at [email protected] more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode, Chris and Matt sit down with RETSY agent Kris McLaughlin to explore how mindfulness can transform the chaotic world of real estate. Kris shares her fascinating journey from working in advertising at Wired Magazine during the early tech boom to establishing herself as a top producer in Arizona. She explains why the frenetic "always-on" energy of the industry often works against agents and clients alike, and how she intentionally curates a calm, controlled experience known as the "Mindful Agent" approach.Beyond her philosophy, Kris dives into the practical application of her methods, from specific communication protocols to protecting her energy against scams. The conversation also covers high-performance habits, detailing how contrast therapy like saunas and cold plunges trains the nervous system to handle high-stakes business stress without entering "fight or flight" mode. Whether it’s leveraging AI for efficiency or simply breathing at a stoplight, Kris offers a masterclass in staying grounded while operating at the highest level.00:00 – Meet RETSY Agent Kris McLaughlin01:28 – From Wired Magazine to Real Estate05:55 – "Change is Good" Why Tech-Forward Brokerages Win09:50 – The Evolution of Real Estate Technology in Arizona15:30 – The Mindful Agent: Bringing Calm to a Chaotic Industry23:10 – Matching Frequencies and How to Mold Your Service to the Client25:09 – The Hierarchy of Communication (Text vs. Email vs. Phone)30:33 – Mindful Protocols: Protecting Your Energy from Negativity33:03 – High-Performance Habits and Maintaining Peace in a High-Stress Career41:44 – The Time Machine: Why Gratitude Beats Going Back44:04 – The Ultimate Arizona Reset of Sedona & Oak Creek48:21 – How to Connect with KrisConnect with KrisFollow her on Instagram @krismmclaughlinOr visit her website at mindfulagent.comLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode, Chris and Matt sit down with RETSY Agent, Mike D’Elena, to discuss how he turned a background in e-commerce and comedy into a powerhouse real estate career. Mike shares his journey from building a funny T-shirt business to investing during the market crash, and breaks down his unique "TV show" approach to content creation. By treating his humor and skits as the "show" and his listings as the "commercials," Mike has mastered the art of keeping an audience engaged in an industry that is often scrolled past.Beyond social media strategy, Mike opens up about the operational side of his business, from batching content every Friday to his philosophy of "brutal honesty" with clients. The trio discusses why being polarizing builds deeper trust, Mike's passion for luxury spec home development, and his recent decision to join RETSY to surround himself with high-level producers. They also touch on the sophisticated scams targeting agents today and why consistency is the only "secret sauce" that matters.00:00 – Meet New RETSY Agent Mike D’Elena01:42 – From Funny T-Shirts to Real Estate08:54 – The "TV Show" Strategy: Behind the Scenes of Content Creation11:15 – Stop Being Boring! How to Stand Out on Video17:00 – Why Brutal Honesty Sells Homes20:04 – "Why Work With Me?" Crafting the Perfect Elevator Pitch31:00 – Instagram vs. YouTube — Picking Your Platform37:35 – Just Start: Overcoming the Fear of the Camera41:21 – How to Detect Real Estate Scams48:24 – Why RETSY? Surrounding Yourself with Top Producers55:33 – Inside the RETSY Culture & Community58:52 – How to Connect with Mike D’ElenaConnect with MikeFollow him on Instagram @michaeldelenaOr visit his website housed.comLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode, Chris and Matt sit down with Lindsay Rothermund, RETSY Associate Broker and Lead Transaction Coordinator. As an original team member who has been with the brokerage since its startup days, Lindsay offers a unique perspective on its evolution into a luxury powerhouse. She shares her journey from managing tracking systems for UPS air cargo to becoming the backbone of high-stakes real estate transactions, explaining exactly why top-producing agents rely on her to manage the chaos, protect their clients, and ensure no deadline is missed.The conversation dives into the critical difference between a generic "TC mill" and the boutique, integrated partnership model at RETSY. Lindsay discusses how she builds trust with agents to act as a "first line of defense" against liability and shares wild stories from the trenches—including a transaction involving a client who committed arson. From the importance of delegation for scaling a business to the power of creative video marketing and community outreach, this episode is a masterclass on the operational side of real estate success.00:00 – Meet RETSY’s Transaction Manager & Associate Broker Lindsay Rothermund03:00 – From Real Estate to the 9-to-5 Grind (And Back Again)06:26 – The Origin Story: Building the TC Department at RETSY10:43 – How Building Trust is Critical Between Agent and TC18:57 – Managing 300+ Transactions a Year: Why You Never Stop Learning22:02 – The Time Machine: "Stick With It" and Trust the Process25:05 – Why Real Estate Offers True Freedom vs. Corporate Life27:32 – The #1 Marketing Trend for 2026: Creative Video31:24 – Client Appreciation — Using Community Givebacks to Grow35:19 – Advice for New Agents: Join a Team That Is Willing to Share41:29 – The Art of Problem Solving in Complex TransactionsLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In the third installment of our series designed to set agents up for a record-breaking year, Chris and Matt shift from health and mindset to pure business strategy. It is late January, have you already abandoned your resolutions? If so, you aren't alone.In this episode, Chris shares the proprietary One-Page Business Plan he developed during his time as a coach for one of the nation's largest real estate coaching firms. He and Matt break down exactly how to reverse engineer your income goals for 2026, why 72-page business plans are a waste of time, and how to implement the "5-5-4" daily prospecting method to ensure your pipeline never runs dry. They also dive into the psychology of extreme accountability (including writing checks to people you hate), the importance of tracking your ROI on lead sources, and why RETSY is doubling down on Geographic Farming this year. Whether you are a solo agent or running a mega-team, this episode gives you the tactical blueprint to get back on track.00:00 – Welcome to the RETSY Business Planning Episode08:16 – The One-Page Business Plan — Discovering the "Why" That Drives You14:58 – Monthly Focus Items: Turning Long-Term Goals into Action16:51 – Stop Coasting: How to Reverse Engineer Your Income Goals19:21 – Pipeline Management — How to Generate Business When You Have None29:32 – The "5-5-4" Strategy: The Bare Minimum for Real Estate Success33:55 – Practical Tips for Making 5 New Contacts Every Day38:15 – Tracking ROI — Understanding Where Your Deals Actually Come From41:16 – Geographic Farming: How to Dominate a Neighborhood48:16 – Extreme Accountability Tactics from a Real Estate Coach54:16 – "Consistency is Undefeated" — The Secret to Long-Term Growth56:44 – Download the Level Up 2026 Plan & ConnectClick here to download the Level Up 2026 PlanLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In the second installment of our series dedicated to setting agents up for a record-breaking New Year, Chris and Matt shift the focus from physical health to mental dominance. They sit down with Al Fuentes, a renowned mental performance coach with over 19 years of experience coaching high performers, from luxury real estate agents to elite athletes like Anthony Robles.Al shares his unique history with RETSY, having coached Chris during the brokerage's inception, and provides a masterclass on emotional intelligence and execution. He introduces the concept of "micro-decisions", the thousands of tiny, unconscious choices we make daily that either build momentum or erode our success. From the psychology of wearing a weighted vest to the importance of "countering your humanness" when you want to doom-scroll, Al provides actionable strategies to reclaim your power. The conversation also covers why agents shouldn't wait for the market to improve, how to avoid the "drift" after a big win, and why using AI as a crutch can cause you to lose your authentic voice. If you have the strategy but are lacking the execution, this episode will get your head in the game for 2026.00:00 – Meet Mental Performance Coach Al Fuentes02:28 – The Origin Story of RETSY and Al’s Critical Role06:03 – Owning the Narrative and Why You Can’t Rely on the Market10:56 – The 2026 Outlook: Why Buyers Are Tired of Waiting13:49 – Mastering Micro-Decisions: The Small Choices That Define Success21:41 – Designing the Aion Weighted Vest for Physical & Mental Resistance28:15 – Keeping the Edge: Why You Need to "Choose Yourself" Daily33:22 – Strategy for Agents, From Bedtime Alarms to Social Scrolling43:09 – The Abundance Mindset: Why Realtors Are Their Own Worst Enemies48:56 – RETSY’s Geographic Farming Strategy51:16 – Social Media Authenticity: Selling Your Life, Not Just Houses53:32 – Coaching Anthony Robles: The Moment He Almost Quit59:43 – Countering Your Humanness: How to Stop Giving Away Your Power01:06:22 – The AI Trap and Using Tech Without Losing Your Soul01:14:11 – How to ConnectConnect with AlCall him at 602.558.9000Follow him on Instagram @the.alfuentesOr visit his website www.alfuentes.comLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode, Chris and Matt sit down with Carey Runyon, RETSY Associate Broker and rockstar Transaction Coordinator. While agents often get the glory at the closing table, Carey shines a light on the crucial, detailed work that happens behind the scenes to keep deals alive and compliant.Carey shares her unique background, from managing tracking systems for UPS air cargo to handling corporate relocations across all 50 states. The conversation dives deep into the value of time, explaining why top producing agents must leverage a TC to scale their business and avoid getting bogged down in paperwork. Carey also opens up the vault of real estate horror stories from her relocation days, including a home held up by car jacks and a legendary tale of a 1957 Camaro buried in a backyard pool. From the importance of over-disclosing on the SPDS to the one trait all successful agents share, this episode is a masterclass in the mechanics of a real estate deal.00:00 – Meet RETSY Associate Broker Carey Runyon01:32 – From UPS Air Cargo to Corporate Relocation05:06 – Defining the Role: What Does a Transaction Coordinator Actually Do?09:38 – The "TC Mill" Problem vs. The RETSY Model19:27 – Ambiguity Kills Deals — Writing Better Contracts & Mastering Details21:33 – What Top Producers Do Differently: The Power of Communication29:32 – Real Estate Horror Stories: Buried Camaros & Broken Foundations40:00 – The Seller Property Disclosure Statement (SPDS) Myth48:24 – Due Diligence: Why You Must Interview Your Agent's Brokerage50:55 – The Time Machine: Learning Balance and When to Say No54:26 – Born and Raised in HawaiiLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode, Chris and Matt sit down with Casey Thompson, one of the newest agents to join the RETSY team. Casey shares his incredible backstory, growing up in the remote wilderness of Southeast Alaska, working as a commercial fisherman from age 13, and eventually finding his way to Arizona to pursue a pilot's license before discovering his true passion in real estate.Casey opens up about his journey through various brokerages—from big box models to luxury firms—and explains why he ultimately chose RETSY. He dives into the importance of "quality over quantity," the power of boutique culture versus corporate acquisitions, and why having the right tech stack (like Luxury Presence and automated marketing) is non-negotiable for today’s top agents.00:00 – Meet RETSY’s Newest Agent Casey Thompson03:03 – From Commercial Fisherman to Real Estate Agent09:40 – Growing Up on an Alaskan Fish Hatchery18:34 – Why Vacationing Actually Helps Your Business22:12 – Global Reach: Leveraging Forbes and Networking Abroad29:52 – The Turning Point from Crying in a Parking Lot to Success36:31 – Big Box vs. Boutique: Why Casey Chose RETSY41:07 – You Can't Buy Culture — The Importance of Community47:40 – Efficiency Hacks: QR Codes and Automating the Busy Work51:34 – Geographic Farming and Becoming the "Mayor" of Your Neighborhood56:37 – Transacting Everywhere: From Sedona to Cross-Market Deals01:00:21 – Quality Over Quantity — The Power of Luxury Presence01:05:36 – How to ConnectConnect with CaseyFollow him on Instagram @caseythebroker And find his team on Instagram @elevateglobal.lux and TikTok @elevateglobal.luxLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In the first installment of our New Year Success Series, Chris and Matt sit down with Registered Dietitian Matt Hoodie. If you are planning on setting health goals for 2026, this is a must-listen episode.Matt Hoodie dives deep into the science of sustainable weight loss, debunking the industry of "quick fixes," cleanses, and extreme challenges like 75 Hard. He explains the concept of "Fat Stacking", how a harmless basket of chips and guacamole can silently add 1,000+ calories to your meal before the entree even arrives. Host Matthew Morrison opens up about his own recent journey working with Matt, sharing how he lost over 25 pounds in under 5 months while traveling, enjoying steak dinners, and navigating the holidays without starving himself.00:00 – Meet Dietician Matt Hoodie02:30 – From Prediabetic to 100 Pounds Down04:48 – Why "One Size Fits All" Fails08:55 – The Truth About "Quick Fixes," GLP-1s, and Peptides12:00 – MedSpas vs. Reality: How to Properly Inform Yourself14:15 – Stop Buying Green Juice and The Best (and Cheaper) Multivitamin to Take15:25 – Building a Nutrition Program Built for YOU18:15 – Chris’s 25lb Weight Loss Journey and The Truth Behind Keto and Intermittent Fasting22:30 – Why Nutritional Knowledge is the Best Way to Lose Weight25:25 – The Myth Behind Gaining Weight on Vacation and Events28:00 – Personalizing Nutrition: Why Eating What You LIKE Matters36:24 – Matthew’s Journey: Losing 25lbs in 5 Months While Busy38:26 – The "Silent Killer" is FAT and Why It Has Become Worse Than Sugar41:48 – "Fat Stacking" – The Hidden Math of Mexican Food Calories47:14 – Hacking Restaurant Menus49:05 – Why Fat is Less Visible (and Dangerous) Than Carbs50:08 – The Best Foods to Eat for Weight Loss52:00 – Matt’s Coaching Style and the 1-on-1 Client Experience59:06 – Why Communication is the #1 Factor in Success01:00:48 – The "Europe is Healthier" Misconception01:03:40 – Dining Out: How to Eat at Restaurants and Avoid the Silent Killer01:05:51 – The Avocado Trap: Why It Might Not Be That Great For You01:07:00 – Tips for Hiring the Right Nutrition Coach01:09:25 – How to ConnectConnect with MattFollow him on Instagram @MattHoodieCheck out his website matthoodiefitness.comLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this inspiring episode, Chris and Matt sit down with RETSY agent Nolan Hynes to share a story that goes far beyond real estate. Nolan discusses his early introduction to the industry flipping homes with his dad, and why he made the switch to RETSY to seek out better mentorship and a high-performance environment under team leader Jose Reyes.The heart of this conversation focuses on Nolan’s incredible battle with health. Diagnosed with leukemia at just 19 years old, Nolan opens up about his journey through treatment, remission, a heartbreaking relapse, and a life-saving stem cell transplant. He shares how these challenges birthed his personal philosophy: "Living life with no limits and helping others do the same” and discusses his work with the Baller Dream Foundation. From the importance of "time in the market" to maintaining a positive mindset when the odds are stacked against you, Nolan’s perspective is a must-listen for anyone looking for motivation.00:00 – Meet RETSY Agent Nolan Hynes02:04 – Flipping Properties in High School: A Family Introduction to Real Estate06:27 – Why RETSY? Shifting Environments and Seeking Better Projects08:40 – Demystifying the Process: How to Join RETSY10:30 – A Life-Changing Diagnosis, Battling (and Beating) Cancer TWICE21:40 – The Baller Dream Foundation and Finding Positivity Through Support26:16 – Medical Tech and Stem Cells: How Innovation Saved Nolan's Life28:27 – "Living Life With No Limits" A New Perspective on Gratitude34:22 – Playing Catch-Up — Why Starting Early Matters in Business and Life38:40 – Favorite Tech Tools: Mastering the CRM with Lofty41:10 – Long-Term Goals and Building a Brand and a Portfolio42:00 – The Time Machine: Preparing a Younger Self for the Battle Ahead43:00 – The Power of Mindset and Finding "Little Wins" in Dark Moments44:45 – Documenting the Journey: Sharing the Reality of Treatment on YouTube46:53 – How to ConnectConnect with NolanFollow his journey on YouTube @NoLimitNolanOr on Instagram @NolanHynesLearn more about the Baller Dream Foundation Learn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode, Chris and Matt sit down with Chad Klock and Shaianne Coleman, the dynamic team behind luxury builder Emery Lane Homes and long-time RETSY agents. Chad shares his journey from navigating receiverships during the 2008 crash to co-founding a development company that has shifted its focus from high volume projects to ultra luxury estates ranging from $3 million to $10 million.The conversation dives deep into the strategy of vertical integration. Chad and Shaianne explain why they acquired pool, excavation, and trucking companies to control their supply chain and maintain their "pace" in a slow market. They also discuss the mentorship dynamic that allowed Shaianne to lead sales and marketing at a young age, the importance of "availability as an ability," and the specific design details that define an Emery Lane home. From inflation insights to the art of pre-selling specs, this episode offers a behind the scenes look at scaling a development firm in the current economy.00:00 – Meet RETSY Agents Chad Klock and Shaianne Coleman01:11 – From Failed Business Ventures to Thriving in Real Estate06:06 – The Power of Communication and Why Cross-Deals are Smoother at RETSY11:35 – Why Construction Costs Always Feel Like They're Going Up13:50 – Quality Over Quantity: How Cutting Down Projects Increased Enjoyment17:34 – Luxury Market Boom vs. The Struggle of Selling Lower-End Homes19:17 – Location is KEY When Spec Building21:50 – Vertical Integration: From Pool Companies to Trucking Logistics29:33 – Speed to Response: The Competitive Advantage in Business32:50 – Shaianne's Story: Med School to Director of Sales at 1938:55 – "Availability is an Ability": Advice for New Agents44:30 – Be the Dumbest Person in the Room (And Let Experts Do Their Job)51:40 – The Biggest Lesson in Scaling? It All Comes Down to Communication53:30 – Building a Team That Stays, From Employees to Partners1:01:00 – How to Connect with Chad and ShaianneConnect with Chad and ShaianneEmail [email protected] call her at 623.201.9261IG @emerylanehomes / FB Emery Lane Homes & DevelopmentLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode, Chris and Matt sit down with John Mark Estes, a sales veteran who has brought a fresh and disciplined approach to the Arizona luxury market. John Mark shares how his background in Apple tech and car dealerships shaped his perspective on the industry and why he transitioned from being a "stiff" agent to embracing his natural humor and creativity in his marketing. He discusses everything from AI generated Dracula mailers to "Happy Gilmore" inspired skits to capture attention in a crowded market.He breaks down his disciplined approach to prospecting and details his strategy of making 200 calls a day, and other ultra-specific rules of client engagement he follows for better results. John Mark tells the incredible story of how one reluctant cold call led to a major relationship and the listing of the stunning "Viva Las Penthouse" units at Bridgeview. From leveraging "mobile offices" at local spots to his bullish outlook on Arizona’s "trillion dollar infrastructure" future, John Mark offers a masterclass in consistency, tech adoption, and the power of simply picking up the phone.00:00 – Meet RETSY Agent John Mark Estes01:12 – From Apple to Car Sales: Building a Tech and Sales Foundation02:24 – The Shift to Real Estate: Uncapped Commission and Leveraging Charisma05:38 – Batching Content and Staying Relevant on Social Media06:40 – Why RETSY? Tech Tools, Culture, and Leaving the "Recruiting" Model11:50 – The $14.5 Million Cold Call: How Consistency Led to Penthouse Listings15:24 – Pushing Boundaries: Humor, AI, and "Happy Gilmore" Marketing21:52 – The 200 Call Strategy: Triple Line Dialers and the 14 Day Rule for Expireds30:35 – Authentic Ways to Engage Past Clients34:59 – Arizona’s Trillion Dollar Infrastructure and Our Water Reality43:50 – The Time Machine: Learning to Slow Down and Trust the Process46:53 – Jon Mark’s Favorite RETSY Tools and Collaborating with Fellow RETSY Agents49:40 – How to ConnectConnect with Jon MarkCall or text 480-249-6400Or DM @thisguysellsazLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode, Chris and Matt sit down with Libby Cohen, Founding Partner at RETSY and one of the most trusted voices in Arizona luxury real estate. Libby shares how her winding path, from legal publishing to culinary school to chairing the iconic Heart Ball, unexpectedly built the foundation for her real estate career. She opens up about the power of relationships, the confidence it takes to step into luxury, and the early days of RETSY when she and Julie Rohr took a leap of faith and became founding partners.Libby also dives into her approach with high-end clients, why honest pricing conversations are essential, and how she’s grown ROCO Luxury Homes into a brand rooted in service and consistency. From market insights to mastering communication to trusting your instincts, Libby brings decades of wisdom and a candid look at what it takes to succeed in real estate at the highest level.00:00 – Meet RETSY Founding Partner Libby Cohen01:07 – From Law to Culinary to Real Estate03:40 – Discovering Real Estate Through “Home Skills”06:46 – Why Being a True Salesperson Matters08:47 – What Drew Libby to RETSY14:58 – RETSY Flagstaff: Growth, Opportunity & What’s Next25:30 – Travel Forward or Backward in Time? Libby’s Life Advice30:14 – Working With High-Net-Worth Clients: What to Know33:43 – Navigating Difficult Conversations With Sellers40:30 – Libby’s 5-Year Outlook on the Market48:36 – How to Connect With LibbyConnect with LibbyCall or text 602-291-1446Email [email protected] www.rocoluxuryhomes.comLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode, Chris and Matt sit down with Michael Orcutt, one of Arizona’s most respected real estate attorneys and a trusted resource for RETSY agents across the Valley. Michael pulls back the curtain on the legal side of real estate, sharing the issues he sees most often, the contract mistakes that can cost agents big, and why proper communication and documentation are a non-negotiable part of protecting your clients and your business. He also breaks down what really happens when deals fall apart, how to handle earnest money disputes, and the gray areas agents should understand long before they find themselves in a tough situation.Michael’s experience representing brokers and agents gives him a unique perspective on the industry’s most common risks, from inspection-related surprises to timelines, disclosures, and navigating a changing regulatory environment. Whether you're a seasoned agent or brand new to the business, this episode is packed with practical guidance, real-world stories, and straightforward advice on how to operate at the highest level, and stay out of legal trouble while doing it. Stay tuned for the end for an extended bonus clip all about Deed Fraud!00:00 – Meet RETSY’s Go-To Attorney, Michael Orcutt01:38 – Why Michael Is the Calm in Every Real Estate Storm03:53 – Inside Arizona’s Class-Action Case & How It Resolved06:25 – Michael’s Legal Background & How He Gets Ahead of Problems12:36 – Legal Horror Story: The Sober Living Disclosure Nightmare20:10 – Legal Horror Story: Property Line Encroachment Gone Wrong32:05 – Legal Horror Story: Septic Surprises & Why Sewer Scopes Matter40:13 – Why Over-Disclosing Protects You Every Time46:46 – Legal Horror Story: Bloody Carpets & Adult Films—Michael’s First Case53:49 – Legal Horror Story: When Social Media Comes Back to Haunt You59:43 – Big Thanks to Michael for all of his help for RETSY Agents!EXTENDED BONUS CLIP:1:02:15 – The Rise of Real Estate Fraud1:03:09 – The Two Types of Deed Fraud & How They Happen1:08:35 – Protecting Clients and Agents From Modern Scams1:13:09 – Horror Story: A Friend Impersonation Scam1:15:10 – How Fraud Schemes Keep Evolving1:24:55 – How AI Is Making Scams Harder to DetectProtect your home from Deed Fraud: ⁠www.hometitlelock.com⁠Learn more about RETSY⁠www.retsy.com⁠⁠www.instagram.com/retsy⁠⁠www.youtube.com/@retsy⁠.Original music by⁠ @jacktwarner

In this episode, Chris and Matt sit down with Michael Orcutt, one of Arizona’s most respected real estate attorneys and a trusted resource for RETSY agents across the Valley. Michael pulls back the curtain on the legal side of real estate, sharing the issues he sees most often, the contract mistakes that can cost agents big, and why proper communication and documentation are a non-negotiable part of protecting your clients and your business. He also breaks down what really happens when deals fall apart, how to handle earnest money disputes, and the gray areas agents should understand long before they find themselves in a tough situation.Michael’s experience representing brokers and agents gives him a unique perspective on the industry’s most common risks, from inspection-related surprises to timelines, disclosures, and navigating a changing regulatory environment. Whether you're a seasoned agent or brand new to the business, this episode is packed with practical guidance, real-world stories, and straightforward advice on how to operate at the highest level, and stay out of legal trouble while doing it. Stay tuned for the end for an extended bonus clip all about Deed Fraud!00:00 – Meet RETSY’s Go-To Attorney, Michael Orcutt01:38 – Why Michael Is the Calm in Every Real Estate Storm03:53 – Inside Arizona’s Class-Action Case & How It Resolved06:25 – Michael’s Legal Background & How He Gets Ahead of Problems12:36 – Legal Horror Story: The Sober Living Disclosure Nightmare20:10 – Legal Horror Story: Property Line Encroachment Gone Wrong32:05 – Legal Horror Story: Septic Surprises & Why Sewer Scopes Matter40:13 – Why Over-Disclosing Protects You Every Time46:46 – Legal Horror Story: Bloody Carpets & Adult Films—Michael’s First Case53:49 – Legal Horror Story: When Social Media Comes Back to Haunt You59:43 – Big Thanks to Michael for all of his help for RETSY Agents!EXTENDED BONUS CLIP:1:02:15 – The Rise of Real Estate Fraud1:03:09 – The Two Types of Deed Fraud & How They Happen1:08:35 – Protecting Clients and Agents From Modern Scams1:13:09 – Horror Story: A Friend Impersonation Scam1:15:10 – How Fraud Schemes Keep Evolving1:24:55 – How AI Is Making Scams Harder to DetectProtect your home from Deed Fraud: www.hometitlelock.comLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode of The RETSY Podcast, Chris and Matt hear from RETSY agent Brooke Fair, whose journey from corporate America to real estate is all about persistence, purpose, and personal growth. Brooke shares how she built her business from the ground up by staying consistent, embracing authenticity, and leading with relationships.From balancing motherhood and entrepreneurship to finding her voice on social media, Brooke opens up about the real side of real estate — the challenges, the wins, and the lessons that shape great agents. Whether you’re new to the business or a seasoned pro, her story will remind you that success comes from showing up every single day.00:00 – Meet RETSY Agent, Brooke Fair01:06 – From College Dreams to Real Estate Reality04:00 – Landing Her Dream Team Through Hard Work and Communication16:02 – Finding the Right Mentor and Building Through Connection23:13 – How to Grow Your Business from the Ground Up30:06 – Making Real Estate Your Brand and Standing Out in Arcadia36:45 – The Power of Patience: Trusting the Process When Growth Feels Slow38:52 – What Brooke Would Tell Her Younger Self About Success40:00 – Motherhood, Mindset, and Manifesting Her Best Year Yet49:09 – Brooke’s Favorite RETSY Tools and Why Collaboration Matters54:27 – How to Connect with Brooke FairConnect with BrookeInstagram @brookefairrealtorWebsite theteam4results.com/agent/brooke-fairLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode of the RETSY Podcast, Chris and Matt chat with RETSY Founding Partner and true legend in the valley, Babbi Gabel, whose extensive background in real estate and deep ties to Arizona’s luxury market have shaped a remarkable career defined by experience, strategy, and heart. From her early days in the business to her pivotal role as a mentor for agents across the valley, Babbi shares how decades of industry evolution have refined her perspective on what truly matters — relationships, adaptability, and a genuine passion for helping clients navigate life’s biggest investments.Babbi and the team dive into how she’s continued to thrive through shifting markets, what she’s learned from years of representing high-end properties, and why trust and authenticity are still the cornerstones of success in real estate. It’s an inspiring look at longevity in the industry, staying sharp through change, and leading with integrity, lessons every agent can learn from.00:00 – Meet RETSY Founding Partner, Babbi Gabel00:50 – Selling Her First Home as a College Senior05:35 – From Cold Calls to Selling Scottsdale Waterfront Luxury Condos17:50 – Why Babbi Took a Leap of Faith with RETSY20:35 – Watching New Agents Thrive at RETSY22:25 – Inside RETSY’s Advisory Board24:50 – Why Arizona’s Market Keeps Growing32:05 – Mixing Old-School Networking with Modern Tech36:21 – Why Postcards and Farming Still Work41:16 – How to Bounce Back When Business Slows48:07 – Luxury Market Trends: Buyers Want Move-In Ready50:59 – Telling Clients the Truth, Even When It’s Hard58:00 – How to Connect with BabbiConnect with BabbiInstagram @gabelphillipsgroupEmail her at [email protected] more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode, Chris Morrison and Matthew Morrison sit down with Siena Koppelman, one of RETSY’s earliest team members and a foundational force behind the brokerage’s incredible growth. Siena shares her journey from executive assistant to real estate powerhouse, and how being part of RETSY’s launch gave her a front-row seat to what it takes to build something special.She reflects on the whirlwind early days of the brokerage, balancing 90-hour work weeks, onboarding agents, and managing 170+ files in four months, all while helping establish RETSY’s signature systems and culture. Siena also dives into her transition from transaction coordination to top-producing agent, how she began investing in and developing luxury homes, and the lessons she’s learned along the way.00:00 – Meet RETSY Partner, Siena Koppelman01:12 – What Siena did before Real Estate: From LA events to the Arizona market02:23 – Getting started in real estate and becoming a key part of RETSY’s foundation08:56 – The craziness of launching a brokerage in the middle of the pandemic13:00 – The early days of RETSY and how hard work built the brand18:25 – Transitioning from transaction coordinator to full-time real estate agent23:56 – Going solo but never alone: The Power of RETSY’s agent support25:30 – Diving into flipping homes and why experience matters31:45 – The sacrifices and rewards of flipping and building homes36:00 – Working with top-notch designers and builders37:49 – Bringing creativity into real estate videos and standing out from the crowd38:50 – Even as a solo agent, you’re never on your own at RETSY40:35 – Siena’s favorite RETSY tools and why the people make all the difference48:08 – What Siena would tell her younger self: stop sweating the small stuff49:30 – How to connectConnect with SienaInstagram @sienaazEmail [email protected] more about Casa Blanca and Homestead.Learn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

This week’s episode takes a spooky twist as Chris and Matthew share their Real Estate Horror Stories just in time for Halloween. From a seemingly perfect deal that went up in flames (literally) to the wildest buyer scams, septic system surprises, and samurai sword–wielding sellers… nothing’s off limits in this chilling, hilarious, and surprisingly educational episode.But it’s not all tricks, there are plenty of treats too. The duo breaks down their top real estate “tricks” for agents at every stage of their careers, from finding the right mentor and mastering open houses, to building a lasting brand and mentoring the next generation. Plus, hear how they use tech tools like Forewarn and Robokiller to protect agents (and sanity) in today’s wild real estate world.00:00 – Welcome to RETSY’s Halloween Special 🎃01:55 – Horror Story #1: The Septic Nightmare (Always Get a Sewer Scope!)06:40 – Horror Story #2: The House Fire from Hell12:22 – Tips for New Agents: Don’t Be Afraid to Ask for Help13:47 – Tips for Agents 3-5 Years In: Stay Busy, Stay Visible, Stay Top of Mind16:44 – Advice for Veteran Agents: Building a Team and Becoming a Great Leader20:19 – The Empty Boat Theory: Don’t Take Things Personally23:02 – Communication is Everything: Understanding What Clients Really Want28:18 – Real Estate’s Digital Defense Plan for Killing Spam and Bots32:48 – Scams in the Industry and How to Protect Yourself with Forewarn39:45 – Using AI Tools Like ChatGPT & Perplexity42:55 – How to Connect with Chris & MattLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode of The RETSY Podcast, hosts Chris and Matt sit down with RETSY OG Agent Chrissy Heller, whose journey from studying broadcasting to building a thriving career in luxury real estate highlights the power of communication, consistency, and connection. Chrissy shares how her early passion for storytelling and people naturally evolved into a real estate career built on trust and client care.She opens up about finding her stride at RETSY, why authenticity matters more than ever in today’s market, and how she balances motherhood with a demanding business. From her take on what truly sells homes to the lessons she’s learned about perseverance, this episode offers an honest and motivating look at what it takes to stand out in real estate.00:00 – Meet RETSY Agent Chrissy Heller01:24 – From Broadcasting Student to Real Estate Pro: Building a Powerhouse Partnership06:20 – The Smart Way to Hire a New Team Member11:33 – Leading Like You Care: Treating Your Team Like Clients20:05 – Finding Trust and Balance in Partnership26:48 – Why Chrissy Believed in RETSY from Day One33:14 – Falling in Love with Real Estate in L.A.37:44 – Forget the Numbers, Focus on the Results38:35 – How Chrissy Took Her Social Media to the Next Level48:32 – Getting Over the Fear of Posting: Tips to Stay Consistent50:00 – Why Their Team Works: Sharing the Stress and the Wins54:26 – Watching Rates and Why Arizona’s Still Undervalued55:34 – Would You Go Back or Jump Ahead Five Years?1:01:27 – How to ConnectConnect with ChrissyInstagram @chrissy.hellerCall or text her at 602.524.1030Learn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode, Chris and Matt chat with Nathan Anderson, founder of Rebuild the Block and one of RETSY’s top-performing agents and developers. Nathan shares how his early experiences in construction and real estate shaped his approach to building not just homes but long-term relationships and partnerships that last.He opens up about what it takes to stay consistent in an unpredictable market, the importance of surrounding yourself with the right people, and how collaboration has been key to his success alongside business partner Paul Nicoletti. From handling setbacks to scaling a respected brand in luxury development, Nathan’s story is all about putting in the work, staying humble, and never losing sight of the bigger picture.00:00 - Meet RETSY Agent and Owner of Rebuild the Block, Nathan Anderson01:21 – From Software Sales to Real Estate Success02:51 – Turning a “Side Hustle” Into a Luxury Brand07:00 – Building Luxury Homes the Right Way10:18 – Connecting With the Community: Events, Feedback, and Reputation18:34 – Working With Purpose and Protecting Your Time22:30 – The Journey to RETSY and Partnering With Paul Nicoletti31:50 – Why RETSY’s Tech and Support Changed Everything37:57 – Discipline, Family, and Doing Everything With Intention43:13 – Raising Kids With Vision: Blending Family and Business46:24 – From Woodworking to Design: Hobbies That Fuel Creativity55:26 – The Builder’s Market Outlook: What’s Next for Phoenix Real Estate1:01:48 – How to ConnectConnect with NathanInstagram @rebuildtheblockVisit rebuildtheblock.netOr call him at 925-640-2880Learn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

This week on The RETSY Podcast, Chris and Matt sit down with RETSY founding partner Julie Rohr, one half of the powerhouse luxury real estate duo ROCO Luxury Homes. Julie brings years of experience, grace under pressure, and a natural ability to connect with clients on a deeper level. Her calm confidence and mastery of communication reflect the same polish and professionalism she’s known for in every aspect of her business. She shares how listening, problem-solving, and simply answering the phone became the cornerstones of her success, and why they remain the secret to thriving in a competitive market.Julie opens up about her path from Minnesota philanthropy to Arizona real estate, the mentorship that shaped her luxury expertise, and the partnership with Libby Cohen that evolved into ROCO. Together with Chris and Matt, she unpacks what makes RETSY’s culture unlike any other: collaboration over competition, professionalism over drama, and agents who genuinely care about each other’s success. The conversation dives into mentorship, market insight, team building, and the value of showing up for clients (and your peers) with integrity and consistency.00:00 – Meet RETSY Founding Partner, Julie Rohr01:16 – From Private Foundations to Real Estate04:35 – Starting in Arizona During the Market Crash: Finding the Right Mentor for Luxury Real Estate07:13 – The Story Behind Her Partnership and the Meaning of “ROCO”11:31 – Why Julie Chose RETSY: True Partnership Over Promotion20:55 – The Drama-Free Reality of RETSY vs. Real Estate TV23:01 – The Business of Problem Solving: Agents as Solution Makers30:20 – When Real Estate Gets Emotional: Therapist, Negotiator, and Everything In Between34:35 – The Easiest Key to Success in Real Estate? Answer Your Phone39:45 – Building the Right Team: How to Hire and Set Expectations44:17 – Why Julie’s Bullish on the Arizona Market (and What a Summer Away Revealed)52:12 – RETSY’s Foundation of Collaboration: A Brokerage of Attraction, Not Promotion58:16 – How to ConnectConnect with JulieEmail [email protected] or [email protected] @rocoluxuryhomesOr call her at 602-317-5667Check out the “Night Owl vs Early Bird” VideoLearn more about RETSY -www.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode of the RETSY Podcast, our hosts Chris and Matt sit down with RETSY agent and developer Paul Nicoletti to talk about his path from grinding it out with handwritten letters and door knocks to building luxury developments across Arcadia and beyond. Paul opens up about leaving the automotive world for real estate, how persistence and consistency helped him break into the industry, and the creative ways he’s built relationships and opportunities along the way.Paul also shares stories about teaming up with developers like Rebuild the Block and MN Custom Homes, why building goodwill in the community matters just as much as landing deals, and how memorable marketing has played a role in his success. The conversation wraps with Paul’s take on the future of the Phoenix and Scottsdale markets, offering insight into where the city is headed and what it takes to thrive in a competitive environment.00:00 – Meet RETSY Agent Paul Nicoletti01:46 – From Cars to Closings: Paul’s Life Before Real Estate02:44 – Six Months of Door Knocks & Handwritten Letters06:12 – From Consistency to Partnership: Teaming Up with Rebuild the Block11:20 – Why Paul Chose RETSY: Finding the Right Fit16:44 – Marketing That Moves the Needle: RETSY’s Edge20:30 – Building Community Through Great Neighborhood Events24:28 – Partnering with MN Custom Homes for Luxury Development35:49 – Phoenix Market Predictions & The Secret Zip Code to Watch41:31 – Why Paul Stays at RETSY: Collaboration & Charity That Matters45:20 – Playing Nice in the Sandbox: The Power of Respect in Real Estate50:30 – The 10-Letter-a-Day Strategy for Real Results52:55 – Paul’s Favorite RETSY Tool for Winning in Real Estate58:36 – Navigating Difficult Clients & What to Share1:02:54 – Why You Should ALWAYS Listen to Your RETSY Agent1:06:40 – Inside the Luxury Market: Why Phoenix Attracts High-Profile Buyers1:08:15 – How to ConnectConnect with PaulInstagram @p.a.nicolettiFacebook Nate and PaulOr call him at 480-888-5800 (Better Call Paul 😉)To find out more info or donate to Wake for Warriors, click here.Learn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

This week on The RETSY Podcast, Chris and Matt sit down with Connie Colla, a familiar face to many from her decades as a news anchor and TV host, who went on to build a thriving career in luxury real estate. Connie shares her journey from the fast-paced world of television to becoming a trusted name in Arizona real estate, and how following her passion for helping people find “home” ultimately reshaped her career and life. From lessons in reinvention to the importance of authenticity in both media and real estate, Connie brings an inspiring perspective on building meaningful relationships, overcoming challenges, and staying true to what matters most.Tune in as we explore Connie’s story, her insights into today’s market, and the mindset shifts that can help anyone find success and fulfillment, no matter where they start.00:00 – Meet RETSY Agent Connie Colla00:54 – From Emmy-Winning News Anchor to Real Estate Agent09:40 – Signs of a Great Agent: Why Flipping Homes Builds Expertise12:16 – Living the Views: Connie’s Listing on Camelback Mountain13:10 – Breaking into the Top 5% of Realtors: Journalism Meets Real Estate19:40 – Market Insights with Connie: Why Now is the Time to Buy22:12 – Understanding the Cromford Market Index23:51 – Who You Work With Matters: Not All Agents Are Equal27:17 – The Best Way to Approach Showings29:32 – The Truth Behind Zillow: How It Can Hurt Your Home’s Value35:00 – Why Connie Chose RETSY: The Pull of Chris and Matt41:08 – Behind the Scenes of Brokerages and Quality Over Quantity at RETSY42:50 – The Best Tools at RETSY According to Connie51:28 – Serving Clients Even After They Move with RETSY’s Referral Tools54:20 – How Forbes Global Properties Expands RETSY’s Reach57:10 – What Brings Us the Most Joy in Real Estate1:04:48 – Where Connie Sees the Phoenix Market in the Next 5 Years1:11:06 – How to ConnectConnect with Connieconniecollagroup.comCheck out the mid-century modern listing mentioned on the top Camelback Mountain: 4959 E Red Rock DriveLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

This week on the RETSY Podcast, we sit down with Brent Nardecchia, CEO of High Place Mortgage, to unpack what it really takes to succeed in lending, business, and life. From dropping out of college to building his own company, Brent’s story is a masterclass in resilience, intentionality, and the power of relationships.Brent shares how the market crash became his greatest teacher, why creativity is key to getting deals done, and the importance of being fully present with clients and partners. We dive into the common denominators of top producers, the value of community, and how to bring a human touch to every deal.Whether you’re in lending, real estate, or any business built on trust, this episode is packed with insights on how to strengthen relationships, build long-term success, and stay bullish even in uncertain markets.00:00 – Meet Brent Nardecchia, CEO of High Place Mortgage01:15 – Leaving College Behind to Go All In on Lending05:27 – Why the Market Crash Became Brent’s Biggest Breakthrough09:19 – Getting Creative to Close Deals That Seem Impossible14:17 – Why Relationships Are Everything in Lending (and Business)18:14 – The Real Secret to Lending Success: Being a Present Partner for your Clients22:59 – What Top Realtors All Have in Common with Great Lenders24:46 – Taking the Leap: Why Brent and Chris Started Their Own Companies28:30 – The Formula for Greatness: Community, Consistency, Intentionality37:38 – Lessons from the First 10 Years: Chase Relationships, Not Money44:26 – Adding the Human Element That Transforms Every Deal48:08 – With Every Tool at Your Fingertips, There’s No Excuse Not to Learn53:28 – Why Brent Is Bullish on the Future of the Phoenix Market57:14 – Final Thoughts and How to ConnectConnect with BrentSend him an email: [email protected] more about RETSY -www.retsy.comwww.instagram.com/retsywww.youtube.com/@retsyOriginal music by @jacktwarner

In this episode of the RETSY Podcast, we sit down with Christine Espinoza, #1 Real Estate Team and Resident of McDowell Mountain Ranch. Christine shares how she turned her family roots in real estate into a thriving career by mastering the art of farming a neighborhood. From consistency and community events to creative use of RETSY’s tech tools, Christine has built a brand that homeowners instantly connect with.She also opens up about the importance of mindset, staying positive when things get tough, and how coaching has shaped her business and life. Whether it’s navigating social media, keeping client relationships strong, or learning to ignore the “shiny pennies,” Christine brings practical advice and real stories that every agent can take to heart.00:00 – Meet Christine Espinoza: Queen of McDowell Mountain Ranch01:17 – From Family Roots to Real Estate Success03:09 – Cracking the Code on Farming McDowell Mountain Ranch06:00 – Why RETSY’s Tech Tools Sealed the Deal for Christine10:10 – How She Took Over the Ranch: Consistency Wins Every Time16:51 – Client Events That Build Community (and Business)23:28 – Why Scheduling & Follow-Through Are Farming Superpowers25:35 – Social Media That Sells You (Not Just Houses)30:50 – Taking Listings Off the Market and Still Closing Deals36:36 – Advice to Her Younger Self: Ignore the Shiny Pennies40:14 – Finding the Right Coach (and Spotting the Wrong Ones)43:20 – Mindset is Everything: Christine’s Coaching Takeaways47:47 – Training the Brain to Stay Positive and Manifest Success56:57 – Christine’s Market Focus & How to Get in TouchConnect with ChristineInstagram: christinesellsscottsdaleOr text her at 602.989.7492Learn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

This week on The RETSY Podcast, Chris and Matt sit down with RETSY agent Nick Toon, founder of Toon Co Real Estate and former NFL wide receiver, for a special conversation about life, discipline, and building success in two very different arenas.Nick shares how the lessons he learned on the field—resilience, preparation, and consistency—translate directly into real estate, and how those same qualities now fuel the growth of his company. He opens up about the challenges of transitioning out of pro sports, what drove him to build a new career in luxury real estate, and the mindset it takes to stay competitive at the highest levels.We also dive into his vision for Toon Co Real Estate, how he approaches client relationships, and the parallels between being part of a team in the NFL and leading a team in business.It’s a conversation about reinvention, discipline, and what it takes to succeed, whether under stadium lights or in the real estate market.00:00 – Meet Nick Toon: From the NFL to Luxury Real Estate00:47 – Journey into Real Estate: From NFL Athlete to Investor & Developer04:00 – Life After the NFL and The Importance of a Retirement Game Plan07:00 – How Nick Blends Real Estate Development with Mentorship13:32 – Creating a Development Company with the Right People in the Right Seats23:16 – Custom Homes, Spec Builds, and the 18–24 Month Journey28:30 – From the Field to Real Estate: Nick’s White Paper for Athletes in Transition (Coming Soon)33:02 – Learning from Failure and Leveraging Discipline and Accountability to Rise Higher44:41 – Building Relationships Through Consistency and Holding Open Houses47:29 – Three Simple Practices that Successful Real Estate Agents Have Mastered50:53 – Nick’s Favorite Part of RETSY: The People53:45 – How to Get in Touch with NickConnect with NickInstagram: nick2oonWebsite: tooncorealestate.comLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode, Lisa Westcott, a leading figure in the Valley’s luxury real estate scene and RETSY Partner, shares her remarkable journey and the principles that have cemented her status as a trusted agent. With years of experience, she underscores the critical role of client relationships, emphasizing trust and transparency as the bedrock of her success. Lisa discusses how her alignment with RETSY has enhanced her ability to deliver exceptional service, leveraging their innovative tools and collaborative culture to navigate market shifts effectively. She also reflects on building a team environment rooted in mutual respect, offering insights into mentoring new agents while maintaining her edge in a competitive industry.Lisa’s philosophy on service is deeply rooted in consistency and adaptability, which she explores through stories of challenging transactions and market fluctuations. She shares how her proactive approach, staying ahead of trends and prioritizing client needs, has allowed her to thrive in the ever-changing real estate landscape. Her partnership with RETSY has further amplified this, providing access to cutting-edge market data and a network of professionals that enhance her ability to deliver results. For anyone in real estate, Lisa’s blend of practical strategies and timeless wisdom offers a roadmap for building a sustainable, successful career.00:00 – Meet Lisa Westcott: A Force in Arizona Real Estate01:05 – From Nannying to Owning the Real Estate Stage03:09 – Baptism by Fire: Entering Real Estate in 200810:19 – How Lisa Built Momentum Early on: Turning Client Connections Into Endless Referrals14:53 – From $87K to $24M: The Deals That Defined 2020 for Lisa18:45 – Building an Authentic Real Estate Team in a World of Influencers25:44 – Why the Next Decade Belongs to Arizona Real Estate36:08 – What Made Lisa Choose RETSY: Culture, Vision & Alignment39:20 – The Classy Difference: Property-First Marketing49:24 – Lisa on Her Go-To RETSY Tool for Staying Connected57:59 – The Trends of High-End Real Estate, Through Lisa’s Eyes1:04:00 – How to connect with LisaConnect with LisaSend her a text: 480.229.3455www.thewgroupaz.comLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

In this episode, Chris and Matt sit down with Adam Hizme, one of RETSY’s go-to experts in the luxury real estate space, known for his consistency, discipline, and ability to build lasting client relationships. Adam shares how his steady approach has not only helped him grow his own book of business but also positioned him as a trusted collaborator and resource for other agents in the company.One of his standout philosophies, the “Move 2 Years and a Day” system, offers a creative way for homeowners and investors to build wealth through real estate while minimizing tax liability. This live-in flip approach involves buying, remodeling, and living in a home for just over two years, then selling it to take advantage of the IRS tax exemption on capital gains and roll the profit into your next property.From the systems he relies on to the mindset that keeps him sharp, Adam opens up about how he continues to level up year after year. He also digs into the importance of surrounding yourself with the right people, staying disciplined in your daily routines, and showing up with excellence in everything you do. Whether you’re an agent building your own foundation or just looking for inspiration to sharpen your craft, Adam’s insights will give you practical takeaways and a dose of motivation.The information shared in this episode is for general purposes only and shouldn’t be taken as financial, legal, or tax advice. Always consult with your tax advisor or financial professional.00:00 – Meet RETSY Agent Adam Hizme01:13 – From Guardian Bells to Real Estate: Adam’s Early Journey04:17 – Why Focusing on Arcadia and PV Maximizes Profit Potential11:54 – The “Move 2 Years and a Day” Strategy for Building Wealth Through Real Estate14:40 – What Adam Looks for When Buying, Living In, and Remodeling a Property26:17 – The Rewards of Moving Every 2 Years28:05 – The True Value of Arcadia Living: Connection, Community, and Charm31:39 – How Adam Determines the Minimum Return That Makes Each Move Worthwhile35:37 – Vision, Manifestation, and the Power of a Great Realtor39:52 – Helping Others and the Ripple Effect in Real Estate43:30 – Staying Out of Debt and Always Starting with a Budget46:32 – Adam’s New Strategy: Interior Remodels and ADUs for Profit48:17 – Finding Balance and Planning for the Next 2 Years49:46 – Where the Market is Headed and the Surge of Wealth in the Neighborhood57:33 – Rising Rental Demand, Airbnbs, and Understanding Market Cycles1:00:45 – Looking Back: Advice to His 10-Year-Younger Self (Buy More Real Estate!)1:04:03 – Final Thoughts on RETSY and How to ConnectConnect with AdamInstagram: @adamhizme and @kristahizmewww.hizme.comLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner

Jenn Burgess brings an unmatched design eye and a passion for creating beautiful spaces to every deal she touches. Her early work with builders gave her a deep understanding of construction, finishes, and the finer details that transform a property into a dream home. Before real estate, Jenn also worked as a news anchor, a role that sharpened her communication skills and ability to connect with people quickly, which now plays a vital role in her client relationships.In this episode, Jenn shares how she’s leveraged her design instincts, builder relationships, and media background to elevate her real estate career. From helping clients navigate competitive markets to crafting homes that truly stand out, she offers insight into the strategies and mindset that have fueled her success. Whether you’re a fellow agent, a buyer, or a seller, you’ll walk away with fresh ideas on seeing and creating potential in any property.00:00 – Intro and Welcome01:46 – From News Anchor to Interior Designer to Real Estate Professional06:45 – First Year Growth and Earning the Respect of Industry Veterans from Day One09:58 – Getting Ahead of the Curve with Video and How to Do It Right in Real Estate14:24 – How Jenn Helped Shape RETSY in the Early Days25:38 – Breaking Into Development by Building Relationships, Sharing Resources, and Elevating Others32:30 – Landing a Major Builder Account and The Value of Thoughtful Design and Precision in the Details47:40 – The Grind Behind the Glory: Solo Success in a Team-Driven Brokerage52:25 – Looking Ahead: Why Jenn’s Bullish on Arizona Real Estate’s FutureConnect with Jenn (with 2 N’s)Instagram: @jennfromretsyText: 602-999-5988 Learn more about MN Custom Homes: www.mncustom.comLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarnerIf you enjoyed this episode, hit subscribe and leave a review. It helps us bring more incredible agent stories to the mic!

“You can teach real estate, but you can’t teach character.”This week, Matt and Chris sit down with Bradley Opitz, a highly trusted resource within RETSY and the broader industry known for his steady presence, deep market knowledge, and thoughtful perspective on how the economy affects the housing market.Bradley shares how he transitioned into real estate, the early days of building trust in new spaces, and how he’s earned credibility by simply doing what he says he’ll do—over and over again. They dive into the importance of follow-up, tracking ROI, being honest with clients, and finding confidence in your own approach without trying to copy anyone else.If you're an agent looking to grow your business through solid fundamentals, market expertise, and genuine relationships, this one’s packed with insight.00:00 – Meet Bradley Opitz02:56 – From Theology to Real Estate: Bradley’s Unexpected Career Path07:08 –  The Early Hustle: First Transactions and Getting Started10:52 – Taking the Job Seriously and Always Aiming to Make People Better12:46 – Breaking Into Luxury with His First Multi-Million Dollar Deal17:45 – The Big Differences Between Commercial and Residential Real Estate22:14 – The Move to RETSY: Less Hassle, More Hustle32:06 – Arizona’s Growth Isn’t Slowing Down and Which Zip Codes are Leading the Charge37:49 – What Agents Should Know About the Fed, Bonds, and the Banking System54:04 – Breaking Down the Tension Between Time and Money1:00:03 – The Market Buyers Wanted Is Here—and Smart Agents Know How to Work It1:09:42 – Final Thoughts and Where to ConnectConnect with BradleyInstagram: @opitzrealestateEmail: [email protected] more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarnerIf you enjoyed this episode, hit subscribe and leave a review. It helps us bring more incredible agent stories to the mic!#RETSY #BradleyOpitz #RealEstatePodcast #LuxuryAgent #AgentLife #RETSYPodcast #TopProducerTips #CommunityFocused #HousingMarket

This week, Matt and Chris sit down with RETSY founding partner Shawna Warner, the driving force behind The TEAM – headed by Shawna, Lara Broadrick, and Rebecca Clayton-Hoyt – at RETSY and one of the first to invest in RETSY's vision. Shawna shares her path from aerospace marketing in California to new home sales with top-tier developers like Jeffrey Edmonds and Toll Brothers, and how that experience shaped her approach to resale and team leadership in Arcadia.They discuss what it takes to build a high-performing real estate team, how to lead with intention, and why structure, mentorship, and loyalty make all the difference. Shawna also opens up about her 2024 breast cancer diagnosis, treatment, and recovery, and how that journey brought new clarity to both her personal and professional life.From RETSY's early days and Forbes events to team dynamics and real-world broker challenges, this conversation is filled with insight, heart, and real estate wisdom from one of the industry's most respected voices.If you're building a team, looking for mentorship, or facing a personal or professional challenge, this episode offers encouragement, perspective, and practical advice.Episode Chapters:00:00 – Meet RETSY Founding Partner: Shawna Warner02:38 – Getting into Real Estate with Development Sales Experience and Strategic Mentorships08:00 – Local Knowledge and Deep Roots: How Shawna Helped Chris Buy His Home10:50 – Building a Powerhouse Team: The Real Story Behind “The TEAM”12:02 – The Power of Persistence as a New Real Estate Agent15:22 – How to Start a Team (and Keep it Strong)24:32 – Sharing Wins & Collaborating: What Makes RETSY Different27:23 –  How Forbes Global Events Elevate RETSY’s Edge30:16 – Founding RETSY: Shawna’s Leap of Faith & the Original One-Pager34:16 – Cancer Diagnosis & Recovery: Shawna’s Personal Story43:07 – When a Third-Party Agent Interferes With a Deal51:08 – Shawna’s Thoughts on the Current Market & What’s Next55:28 – What Shawna Would Tell Her Younger Self56:56 – Final Thoughts and How to Reach OutConnect with ShawnaInstagram: @warnerclanCall or text: 602-743-7006Website: theteam4results.comIf you or someone you love is facing breast cancer, visit BreastCancer.org or NationalBreastCancer.org for information or support.Learn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner👍 If you loved this episode, hit like, subscribe, and leave a review.

This week, Matt and Chris sit down with West Valley powerhouse Russell Harris, a true RETSY OG whose real estate story spans from new construction in Washington to dominating listings in Verrado, Marley Park, and beyond.From his start as a dialysis technician to pioneering Zillow lead strategies, Russell built a business the old-school way: showing up, following up, and staying top of mind. He shares how consistent connection with past clients, sometimes for over a decade, continues to drive his pipeline today.Russell talks about how his loyalty to the Morrison Residential/Launch/RETSY crew shaped his career, how he’s embraced content marketing (even if it took 50 takes at first), and why open houses, buyer consults, and picking up the damn phone still work.He also unpacks his success in probate listings, the value of trusting the plan, and how RETSY’s branding, marketing, and software elevated his professional presence—and his confidence.If you’re looking for real talk on building longevity, earning client trust, and staying ahead by simply doing the basics better, this episode is a must.Episode Chapters:00:00 – Meet Russell Harris and How He Left a Stable Career for a New Dream06:09 – Becoming the Go-To Resource: Staying Top of Mind with Your Network09:45 – Meeting Clients Where They Are: Using RETSY Tools Alongside Zillow12:14 – Work Ethic Meets Great Branding: How Russell Leverages the RETSY Look21:44 – Growing his Business by Becoming the Go-to Agent for Probate Sales and 55+ Communities30:10 – Why Open Houses Still Work (and How Russell Proves it)33:33 – RETSY Early Days and the Importance of Authenticity in Marketing35:54 – Targeting Hidden Gems in the West Valley: Finding Value in Consistency41:55 – Advice to His Younger Self: Buy as Much Real Estate as Possible50:16 – Arizona’s Next Decade: Booming Growth, Job Surge, and a Housing Market on Fire58:12 – Wrap-Up and Connect with Russell (Call or Text Him Anytime)Connect with RussellInstagram: @russellharrisrealtorCall or text: 602-904-1172Website: russell-harris.comLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner👍 If you loved this episode, hit like, subscribe, and leave a review. #RETSYPodcast #RussellHarris #CareerChange #RealEstateLife #TopAgentTips #RelentlesslyHelpful

This week, Matt and Chris sit down with husband-and-wife power duo Mike and Heather Steck, top-producing agents at RETSY and the go-to team for Morrison Ranch in Gilbert, Arizona.From Heather’s start as a stay-at-home mom of triplets to Mike’s career pivot after a corporate investigation at Fidelity, their path into real estate is anything but ordinary. Together, they’ve built a thriving business on authenticity, consistency, and an unwavering commitment to service.They unpack everything from launching their geographic farm with zero name recognition to how they overcame local competition, earned trust, and created a luxury real estate experience in a market that hadn’t seen it before. They talk strategy, setbacks, and the neighborhood Facebook drama that comes with building a brand in your own backyard.If you’ve ever wondered what it takes to dominate a neighborhood, build a referral machine, and scale a business as a team (while raising a family of five), this episode is packed with honest insights and blueprint-worthy tactics.Episode Chapters:00:00 – Meet Mike & Heather Steck and How they got into Real Estate08:15 – Why They Chose RETSY13:53 – Making the Move from Arcadia to Gilbert17:29 – Starting the Morrison Ranch Farm22:34 – Going All In: Sponsoring Events & Building Trust26:12 – Turning Facebook Groups into Deal Flow33:22 – The Power of Consistency & Playing the Long Game34:11 – Leveraging RETSY’s Built-In Tools to Work Smarter37:54 – Going Above and Beyond as Listing Agents: Leading with Service and Strategy46:50 – Market Predictions & Gilbert’s Growth53:50 – How to Reach Out to the StecksConnect with Mike and Heather Instagram: @iamheathersteck / @iammikesteck / @soldbysteckEmail: [email protected] and [email protected]: soldbysteck.comLearn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner👍 If you loved this episode, hit like, subscribe, and leave a review. #RETSY #RealEstatePodcast #MorrisonRanch #GeographicFarming #LuxuryRealEstate #AgentLife #RealEstateTips #SoldByStack #GilbertAZ #CommunityMarketing

In this episode, Matt and Chris sit down with Alex Smith, a top-producing agent, developer, and one half of the “Spouses That Sell Houses” team. With no traditional real estate background, Alex went from working on construction sites to leading luxury listings and managing his own development deals, all by betting on his instincts, work ethic, and deep market knowledge.They cover how Alex built his client base through investor relationships, how his construction experience gives him an edge in new builds and pricing strategy, and why transparency is non-negotiable in his business. He also shares the unforgettable story of a fire hazard at a broker open, the CPR class that changed everything, and the mindset that keeps him pushing forward in a competitive, ever-changing market.Whether you're looking to level up your listings, break into development, or just hear from someone who truly owns what they do, this episode delivers.Episode Chapters:00:00 – Meet Alex Smith & His Path from Construction to Real Estate03:36 – From Working with Investors to Becoming One05:58 – RETSY’s Support for Agent-Investors 09:26 – Broker Open Gone Wild12:22 – Breaking Into Arcadia and Becoming his Own Biggest Asset14:46 – What Sets Alex Apart from the Pack17:04 – The CPR Class That Changed Lives23:37 – Why Alex and Lesleigh Chose RETSY27:42 – How He Evaluates Market Pockets34:27 – The Importance of Working with Quality Builders36:04 – Pricing with Precision: Why Honesty Outperforms Hype47:06 – Advice to His Younger Self50:25 – Utilizing RETSY Tools52:45 – Positivity About the Phoenix Housing Market1:02:50 – Final Thoughts and How to ConnectConnect with AlexInstagram: @thealexsmith / @spousesthatsellhousesReach out at [email protected] text him at 480-459-7111Learn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner👍 If you loved this episode, hit like, subscribe, and leave a review. #RETSY #AlexSmith #RealEstateJourney #LuxuryAgent #AgentLife #DevelopmentDeals #PhoenixRealEstate #Arcadia #RealEstatePodcast #SpousesThatSellHouses

This week, Matt and Chris sit down with RETSY agent Debbie Pontikas, a former corporate marketing executive who walked away from the C-suite to build a top-tier real estate business on her own terms.Debbie shares how she transitioned from running national campaigns to building her real estate business, all while raising twins and reinventing her career from scratch. From marketing strategy to mindset, she talks about what it really takes to build long-term trust with clients and how staying consistent, personal, and professional has fueled her growth year after year.They dive into everything from navigating high-pressure listings to setting clear boundaries with clients, and Debbie breaks down how she handled one of the wildest post-possession situations you’ll ever hear.If you're serious about leveling up your real estate business with intention, professionalism, and a little grit, this episode is for you.00:00 – Meet Debbie Pontikas + Her Podcast02:45 – Reinventing Her Career: From CMO Track to Real Estate05:23 — Prioritizing Thoughtful, Relevant Marketing06:37 – Going All-In BEFORE you Have your First Deal (and Debbie’s first deal is one for the books!)12:16 – The Power of Professionalism & Fierce Conversations with Clients14:31 – Competing on Value, Not Commission18:24 – The Referral-Driven Business (and Why It Matters)21:40 – The RETSY Culture Difference: Quality over Quantity31:10 — Why Debbie Made the Jump to Join RETSY36:04 — Take Care of your Clients and they Will go out of Their Way to Work with You (No Client Poaching Necessary)40:25 — Debbie’s Go-To Marketing Strategies That Actually Work45:50 – Broker Horror Story: The Post-Possession Nightmare56:45 – Where the Market's Headed (and Why She’s Optimistic)59:17 – How to Connect with Debbie 👍 Be sure to like, comment, and subscribe for more real estate stories and expert insight. Connect with Debbie Instagram: @debbypontikasrealtor Website: www.pontikasteam.com🎧 Check out Debbie's podcast: The Success Resequencing Project — Available wherever you listen.Learn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner#RETSYPodcast #RealEstateLife #ArizonaRealEstate #WomenInRealEstat #TopProducer #RealTalkRealEstate #LuxuryRealEstate #RealEstateMarketing #RelationshipDriven #DebbiePontikas #RETSY

This week, Matt and Chris sit down with Jose Reyes—founder of The Reyes Group and a standout agent at RETSY. From working restaurant shifts at 13 to running a high-performing real estate team, Jose’s journey is built on hustle, heart, and relentless follow-through.They cover everything—from how he closed 31 deals his first year, to why Facebook DMs and smart CRMs still drive his pipeline. Jose shares how he went from being mentored to mentoring others, building a scalable real estate business rooted in service, relationships, and straight-up consistency.If you’re looking for real talk on scaling smart, staying connected, and being the agent your clients never forget—this episode is for you.00:00 – Meet Jose Reyes01:47 – From Tacos to Closings: Jose’s Sales Journey03:10 – Why Real Estate Gave Him Freedom as a New Dad05:53 – 31 Deals in Year One: What Actually Worked07:00 – Discipline, DMs, and the Systems That Drive Deals (Facebook isn’t dead)12:01 – Why RETSY’s Brand + People Matter14:51 – Sink or Swim: Jose’s Leap Into Real Estate as the World Shut Down16:18 – Founding The Reyes Group & How RETSY Supports Teams That Scale23:35 – Lessons Learned from the Wrong Brokerage Fit26:30 – The RETSY Difference: Professionalism, Not Recruiting31:06 – The Ahwatukee Off-Market Deal from a Listing Postcard32:57 – Jose’s Favorite RETSY Tools (Lofty, Rechat, RETSY Connect)36:38 – Advice to His Younger Agent Self37:58 – Why Client Events Actually Work (Even in the Rain)42:50 – Broker Horror Story: Bank Error in Sellers' Favor? 48:08 – Jose's Take on Arizona's Market Growth52:49 – How to Connect with Jose and What Really Sets Him Apart👍 Like what you heard? Take 30 seconds to drop a 5-star review. It helps us bring more incredible stories to the mic—and we'd love your feedback!Connect with Josewww.instagram.com/el_realtor_jose/www.thereyesgroupaz.com Learn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner#RETSY #JoseReyes #RealEstatePodcast #AgentLife #TopProducer #RealEstateMentor

Episode 1 Founders, Brokers, Brothers: The RETSY Origin StoryIn this first episode of the RETSY Podcast, brothers Chris and Matt Morrison share how they got into real estate, what led Chris to start RETSY, and why their brokerage model is different. From career-changing mentorship to building a company that supports top producers, this episode is packed with insights, lessons, and some unbelievable transaction stories. 🔹 Whether you’re an agent, investor, or just curious about the real estate world—this one's for you. 00:00 Welcome and Podcast Format04:05 Chris Morrison’s Real Estate Beginnings09:11 Why Chris Started RETSY and What Sets us Apart16:41 How RETSY Agents Thrive in Tough Markets19:43 Broker Horror Story: Construction Started Before Closing??21:49 Matt Morrison’s Path to Becoming Broker35:31 Real Estate is Risky—Why RETSY Agents Always Have Legal Backup38:46 What Advice Would You Give to your Younger Self?45:00 Arizona Real Estate Market Outlook48:53 How to Connect with Us50:09 Sneak Peek for Next Week’s Episode 👍 Be sure to like, comment, and subscribe for more real estate stories and expert insight. Connect with [email protected] Learn more about RETSYwww.retsy.comwww.instagram.com/retsywww.youtube.com/@retsy.Original music by @jacktwarner#RETSY #RealEstatePodcast #BrokerLife #RETips #ArizonaRealEstate #RealEstateStories #ChrisMorrison #MatthewMorrison #RETSYPodcast