PODCAST · education
The SDR DiscoCall Podcast: For Brand New Sales Development Reps
by Neil Bhuiyan
The SDR DiscoCall Podcast takes you on a journey akin to the initial "Discovery-Call" phase of a sales cycle, commonly known as a "DiscoCall," where sales reps engage with first-time prospects in the tech industry to gather crucial insights within a concise timeframe. Hosted by Neil Bhuiyan, Founder of HappySelling.io, each episode invites a seasoned SDR (Sales Development Representative) from various companies, with a maximum of two years of experience, to share their unique insights. Through structured segments covering introductions, personal SDR anecdotes, and three key takeaways, listeners gain invaluable knowledge and strategies for navigating the dynamic world of tech sales. Now also available as a visually engaging 4k-video show on YouTube via HappySelling.io. Tune in and embark on a journey of discovery and growth in sales excellence.
-
127
#130 The SDR DiscoCall Podcast – Saad Ghafoor
Summary:Saad Ghafoor returns to share his journey from being the #1 SDR in EMEA to stepping into an Account Executive role at ClearPay.Having first appeared on the show in Episode 106, Saad comes back with a different perspective - moving beyond outbound into the realities of full-cycle sales and deal ownership.This conversation goes deeper into what actually changes when you move into an AE role - from mindset and skill development to navigating internal dynamics and managing complex deals. Saad breaks down the difference between cold calls and discovery, the importance of influence, and why earning the right to ask tougher questions is critical in modern sales.They also explore the realities of stepping into a new environment, managing expectations, and dealing with the discomfort that comes with growth. From internal politics to champion management and negotiation, this is a practical look at what it takes to succeed beyond the SDR role.Guest Links:LinkedIn: Saad on LinkedInCompany: ClearPayPrevious Episode (Episode 106):Podcast HEREYouTube: HEREKey Takeaways:Discovery requires earning the right to ask deeper questionsInfluence is a core skill beyond outbound activityInternal relationships directly impact deal successTransitioning from SDR to AE requires a mindset shiftChampions must be tested, not assumedNegotiation with experienced buyers requires structure and controlGrowth comes from being uncomfortable before becoming competentLearning, confidence, and communication are core AE skillsTimestamps:00:00 – Introduction & welcome back to Saad01:28 – Reflecting on growth since SDR days02:48 – Transitioning from SDR to AE03:51 – Doing more to level up04:50 – Improving discovery skills05:47 – Non-verbal cues in sales08:59 – Navigating new company environments09:37 – Building relationships internally10:36 – Understanding internal politics13:04 – Managing energy and performance15:20 – Self-awareness and learning17:13 – AE expectations and rejection18:14 – Champion building20:35 – Negotiation strategies24:44 – Deal politics and influence27:24 – Discovery and storytelling29:38 – Internal vs external deal dynamics34:48 – Handling setbacks42:54 – Controlling what you can45:46 – Skills to focus on49:19 – Coaching and contact51:37 – Final thoughtsSoundbites:“Influence is more than just outbound; it’s about connecting and engaging.”“You have to be comfortable being uncomfortable to truly grow.”“Building relationships internally is as crucial as external networking.”
-
126
#128 The SDR DiscoCall Podcast – Stu Taylor
In this episode of the SDR DiscoCall Show, Neil Bhuiyan sits down with Stu Taylor to explore a 20-year journey through sales - from outbound call centres to leadership in tech and sales training.Stu shares the reality of starting in high-pressure environments, how those early experiences built resilience, and the moment he transitioned into tech sales - describing it as “Disneyland” compared to the grind he came from.The conversation dives into imposter syndrome, the dangers of comfort, and why choosing hard paths leads to long-term growth. Stu also reflects on building a personal brand, writing Problem Prospecting during lockdown, and how investing and long-term thinking can create financial freedom.This episode is a grounded look at what it really takes to build a sustainable and fulfilling career in sales.Since recording, Stu has launched his own venture, Stu Taylor Sales.Watch the video episode on YouTube:YouTube: HEREGuest Links:Stu Taylor on LinkedInBook: Problem ProspectingLennox AcademyKey Takeaways:Starting in high-pressure environments builds long-term resilienceImposter syndrome is universal - not a sign you don’t belongComfort can stall growth more than failure ever willTaking small risks consistently compounds over timeSide projects can evolve into major opportunitiesA beginner mindset is key at every stage of your careerFinancial freedom comes from long-term thinking and investingYou only need to “win once” in sales to change your trajectoryChapters & Timestamps00:00 – Introduction to the SDR DiscoCall Show02:27 – Introducing Stu Taylor03:45 – Stu’s Journey into Sales05:40 – Call Centre Reality and Early Lessons10:53 – Transitioning into Tech Sales14:41 – Overcoming Imposter Syndrome19:39 – Embracing Failure and Learning22:27 – Career Transitions and Risk25:47 – The Comfort Zone Problem29:35 – Choosing Hard Paths33:48 – Lockdown, Side Hustles and Writing a Book37:44 – Advice to a Younger Self42:12 – OutroSoundbites:“You only need to win once in sales.”“Don’t care what anybody else thinks.”“Keep a beginner mindset and keep learning.”
-
125
#127 The SDR DiscoCall Podcast – Connor Grimes
In Episode 127 of the SDR DiscoCall Show, Neil Bhuiyan sits down with Connor Grimes to explore a sales journey that didn’t start in tech and didn’t follow a straight line.From pubs and retail to fuel sales and eventually tech, Connor shares how he learned through experience, early success, and the challenges that came with it.He opens up about the realities of sales performance, leadership, and the personal mistakes that forced him to reset and grow.This is a conversation about accountability, resilience and figuring things out as you goAt the time of recording, Connor was Business Development Lead at Willo and has since moved on to a new role, as an Account Executive at SadieListener discretion: This episode includes discussion around alcohol, personal mistakes and their impact on professional life.Watch the video episode on YouTube:YouTube: https://youtu.be/puoyMvixlcsGuest LinksLinkedIn: https://www.linkedin.com/in/connorgrimes/Key TakeawaysSales careers rarely start in tech and often evolve through different industriesEarly environments shape how you handle pressure, targets and rejectionAsking top performers for advice can accelerate results quicklyCommission success early on can change motivation and confidenceLeadership brings different challenges beyond individual performanceMistakes in professionalism can become turning points for growthMoving into tech sales requires adapting from volume to qualityUnderstanding the SDR role is critical for hiring and team successBuilding relationships across teams improves long-term performanceChapters & Timestamps00:00 – Introduction to SDR DiscoCall Show01:16 – Meet Connor Grimes: A Sales Dad’s Journey04:23 – Connor’s Career Path from Retail to Sales11:00 – First Taste of Sales Success17:13 – Challenges in Sales Leadership17:54 – Work-Life Balance During Lockdown22:00 – Transitioning from Fuel Sales to Recruitment27:57 – The Leap into Tech Sales30:38 – Quality Over Quantity in Sales33:16 – Alcohol, Professionalism and Consequences37:53 – Learning from Mistakes40:14 – Finding Redemption and New Opportunities44:43 – Alcohol and Workplace Relationships50:25 – Advice for New Sales Professionals56:38 – Understanding the SDR Role01:02:43 – Key Lessons for a Young SalespersonSoundbites“Ask questions and build relationships in sales”“I still have a lot of love for Leeds”“I’m an Arsenal Gooner by choice”
-
124
#126 The SDR DiscoCall Podcast – Kirsten McCoy
Neil Bhuiyan sits down with Kirsten McCoy, SDR at Patchworks, to explore how confidence in sales is built through experience, not certainty.Kirsten didn’t follow a traditional path after leaving school. While others around her had clear plans, she was figuring things out in real time, eventually stepping into sales through a contact centre role at Scottish Power. It was here she experienced the reality of sales early, targets, pressure, rejection, and learning by doing.The conversation goes deeper into the personal challenges that shaped her. Kirsten opens up about living with anxiety, navigating difficult relationships, and the isolation she experienced during COVID, including losing friends to suicide. Rather than something that disappears, she shares how anxiety is something she has learned to manage through honesty, support and self-awareness.Listener Discretion:This episode includes discussion of anxiety, trauma and suicide. Please take care while listening. Support resources are listed below.Guest LinksLinkedIn: Kirsten McCoyCompany: PatchworksKey TakeawaysConfidence in sales is built through action, not waiting to feel readyNot knowing your path early on is normal and often where growth beginsContact centre sales builds resilience through real conversations and rejectionAnxiety does not go away, but learning to manage it changes everythingSpeaking openly and asking for support improves both mental health and performanceBeing dropped in football developed resilience that now shows up in salesCoaching provides belief and structure when you don’t yet have it yourselfIdentity outside of work strengthens how you show up professionallyEnjoying your work directly impacts performance and consistencyChapters & Timestamps00:00 – Introduction to the SDR DiscoCall Show01:12 – Meet Kirsten: An SDR’s Journey04:18 – Kirsten’s Path to Sales09:36 – Overcoming Challenges in Career Choices11:57 – Lessons from Scottish Power12:46 – Lessons from Scottish Power15:24 – Transitioning to New Roles18:26 – Exploring Account Management21:18 – Navigating the Pandemic24:08 – Career Progression and Opportunities27:01 – The Impact of Social Media on Sales39:37 – Career Progression and Opportunities41:37 – Building a Strong Foundation in Sales44:43 – The Importance of Coaching and Mentorship49:17 – The Role of Sports in Personal Development55:50 – Navigating Anxiety and Mental Health01:06:34 – Advice for the Younger SelfSoundbites“Ask questions and accept help”“Resilience is key in sales”“TikTok opened new doors for me”Support & ResourcesUK & Ireland: Samaritans - 116 123 / [email protected] & Canada: 988 Suicide & Crisis Lifeline - Dial 988International: https://www.befrienders.org/Global: https://findahelpline.com/
-
123
#125 The SDR DiscoCall Podcast – Sonia Gonzalez Guillonneau
In this episode, Sonia Gonzalez Guillonneau shares her journey from childhood in Spain to becoming a sales coach and founder of The SDR Coach based in Madrid.Sonia reflects on her early entrepreneurial spirit, including selling bead bracelets as a child, and how those early experiences helped shape her understanding of customer care, value creation and independence.The conversation explores Sonia’s move to the UK, navigating language and cultural barriers, and how she built her early career in tech sales. She shares lessons around resilience, seizing opportunity and developing confidence early in your career.Neil and Sonia also discuss the realities of personal growth, the importance of authenticity and kindness in business, and how self-awareness plays a key role in building a meaningful career.For anyone navigating their own career journey, Sonia shares honest reflections on overcoming adversity, embracing growth and continuing to evolve both personally and professionally.Guest LinksLinkedIn: Sonia Gonzalez GuillonneauCompany: The SDR CoachSonia's Podcast - Watch on YouTubeSonia's Podcast - Listen on SpotifyKey TakeawaysResilience is a core mindset for navigating career developmentEarly entrepreneurial experiences can shape long-term business skillsOvercoming language and cultural barriers builds adaptability and confidenceCuriosity and an opportunity mindset accelerate career growthEmpathy and compassion remain important human qualities in modern salesAuthenticity and self-awareness are key to building meaningful professional relationshipsKindness in business can strengthen connections with customers and colleaguesChapters & Timestamps00:00 – Introduction to the SDR Disco Call Show01:29 – Meet Sonia Gonzalez-Guillonneau: Sales Coach and Podcaster02:32 – Sonia’s Passions: Travel, Creativity and Sports03:29 – Launching the “Kindness in Business” Podcast05:29 – Sonia’s Journey into Sales: Early Influences12:22 – Entrepreneurial Spirit: Selling Bracelets at a Young Age14:36 – Moving to the UK: Challenges and Growth20:11 – University Experience: From Film Studies to Art History25:31 – Starting a Career in Sales: The First Job26:50 – Navigating Corporate Transitions29:31 – Building Relationships and Seizing Opportunities35:17 – The Drive for Independence and Success42:06 – Challenges in Sales: Gender Dynamics and Personal Struggles50:53 – Navigating Relationships and Success54:26 – The Journey to Coaching59:37 – The Reality of Self-Employment01:12:34 – Advice for the Next Generation01:18:10 – OutroSoundbites“Life is definitely not linear.”“You’re stronger than you think.”“Keep learning and evolving.”
-
122
#124 The SDR DiscoCall Podcast – Emily Hunter
Neil Bhuiyan sits down with Emily Hunter, Account Manager at SciLeads, to explore what life after SDR can really look like.Emily shares her career journey from studying international business to starting her professional life during the COVID-19 pandemic and eventually building a career in tech sales.The conversation explores the transition from sales development into partnerships, sales roles and ultimately account management. Emily explains what the day-to-day life of an account manager actually looks like, how customer relationships evolve after the deal is signed, and why many professionals find fulfilment in long-term customer partnerships.They also discuss imposter syndrome, mentorship, mental resilience, and how career paths in sales rarely follow a straight line.For SDRs thinking about their next move, Emily offers practical advice on believing in your abilities, embracing new opportunities, and remembering that growth often happens outside your comfort zone.Guest LinksLinkedIn: Emily HunterCompany: SciLeadsWatch on YouTubeKey TakeawaysCareer paths in sales are rarely linear and often evolve through multiple rolesAccount managers combine customer success, consulting and commercial growthLong-term customer relationships require empathy, adaptability and trustMentorship and supportive leadership can accelerate professional growthImposter syndrome is common even among successful sales professionalsDifficult customer conversations become easier with experienceCOVID forced many professionals to rethink their career directionBelieving in yourself and staying open to opportunity creates long-term growthChapters & Timestamps00:00 – Introduction to the SDR DiscoCall Show00:01 – Meet Emily Hunter and her career journey02:35 – Personal passions and life outside of sales05:35 – From university to the start of her career06:57 – Early career challenges and learning experiences08:11 – The impact of COVID-19 on Emily’s role10:47 – Growth, resilience and adapting to change16:28 – Navigating the pandemic early in her career17:30 – Moving from SDR-style work into account management19:14 – Partnerships and collaborative selling21:03 – Transitioning into account management27:17 – The day-to-day role of an account manager34:05 – Navigating difficult customer conversations41:00 – Advice for aspiring account managers45:08 – Episode outroSoundbites“Think of us as the ZoomInfo for science.”“Do something you enjoy, do something you love.”“Believe in yourself and your abilities.”
-
121
#123 The SDR DiscoCall Podcast – John Mason
In Episode 123 of the SDR DiscoCall Show, Neil Bhuiyan sits down with John Mason, Head of Business Development at Dynamic Planner (at the time of recording), to explore a career built through curiosity, disruption, and consistent growth.They cover John’s early sales journey, balancing music alongside a commercial career, the importance of mentoring, and what it means to be a disruptor in modern sales. The conversation also touches on neurodiversity at work and includes a discussion of clinical depression.Listener DiscretionThis episode includes a discussion of clinical depression. If this topic may be distressing, please use the support resources provided below.Guest LinksLinkedIn: John MasonCompany (at time of recording): Dynamic PlannerCurrent role (Jan 2026): Founder & Chief Revenue Officer, People & Pipeline ConsultingKey TakeawaysSales development is crucial at the beginning of the sales cycleMentoring matters, giving back accelerates growth for both sidesDynamic Planner helps financial advisers understand client riskBalancing passions like music alongside sales is possible, but requires intentionConfidence matters, but it works best when balanced with humilityPreparation is essential for interviews, presentations, and big momentsNeurodiversity is increasingly recognised in the workplaceYou can learn from people at every level, not just leadersBeing a disruptor can create standout growth in a crowded marketChapters & Timestamps00:00 – Introduction to The SDR DiscoCall Show01:34 – Meet John Mason: A Journey in Sales02:10 – Understanding the Dynamic Planner’s Role03:00 – Diverse Personas in Financial Services03:16 – Passions Beyond Sales: Music and Mentoring04:53 – Exploring John’s Career Path05:52 – Falling into Sales: John’s Early Experiences08:05 – Transitioning to MDC: New Challenges09:46 – Finding Love and a New Job10:54 – Reflections on Early Career at BT14:02 – Balancing Music and Sales Career19:39 – Transitioning to MDC: A New Industry22:37 – Global Sales: A New Perspective23:04 – Navigating Career Transitions25:39 – The Rise of Disruptors in Tech30:53 – Understanding Neurodiversity40:14 – Advice for the Next GenerationSoundbites“I fell into sales by accident.”“Sales is a hard enough job as it is.”“We are all lifetime learners.”Support & ResourcesUK & Ireland: Samaritans — 116 123 / [email protected] & Canada: 988 Suicide & Crisis Lifeline — Dial 988International: Befrienders Worldwide — https://www.befrienders.org/Global: Find a Helpline — https://findahelpline.com/
-
120
#122 The SDR DiscoCall Podcast – Henry Clayton
In Episode 122 of the SDR DiscoCall Show, Neil Bhuiyan sits down with Henry Clayton, Principal SDR at Allego, to unpack the journey from customer service to tech sales and the mindset shifts required to succeed.Henry shares his transition from Screwfix into SaaS, navigating Allego’s evolution from Refract into a broader sales enablement platform, and the emotional intelligence required to thrive in high-pressure SDR environments. They explore mental health during the pandemic, the power of counselling, cold calling structure, LinkedIn virality, and why staying authentic matters more than copying top performers.Guest Links:Guest LinkedIn URL: https://www.linkedin.com/in/henry--clayton/Guest’s Company: https://www.allego.com/Key Takeaways:Emotional intelligence can be developed and sharpened through customer-facing rolesYou must make sales frameworks your own, not copy othersStructure in cold calls creates confidenceAsking permission before giving feedback builds trustCounselling and coaching can unlock self-awarenessThe pandemic reshaped career decisions for many SDRsLinkedIn visibility can amplify your voice, but authenticity sustains itThe SDR role is mentally demanding but can be deeply rewardingFun is essential for longevity in salesChapters & Timestamps:00:00 – Introduction to SDR DiscoCall Podcast01:18 – Meet Henry Clayton: SDR at Allego02:34 – Understanding Allego: A YouTube for Sales03:31 – From Screwfix to SaaS05:25 – Customer Service Skills That Translate to Sales08:30 – Transitioning into Tech Sales10:35 – Emotional Intelligence in Sales12:07 – Pandemic & Mental Health13:57 – Managing Diverse Teams16:26 – Advice for Aspiring SDRs19:32 – Seeking New Opportunities21:46 – Finding Joy in Sales28:02 – Transitioning Within Allego33:44 – Viral LinkedIn Moment53:57 – Creating Engaging Content01:02:40 – Advice for New Sales Professionals01:05:20 – Shoutouts01:06:59 – OutroSoundbites:“The best way to grow is to understand yourself better.”“I love you on a cold call.”“Don’t change who you are.”
-
119
#121 The SDR DiscoCall Podcast – Kyan Burke
In Episode 121 of the SDR DiscoCall Show, Neil Bhuiyan welcomes back Kyan Burke, Sales Manager at Capital on Tap, to explore the real transition from top performer to sales leader.Kyan shares an honest look at imposter syndrome, earning trust with former peers, and the difference between managing numbers and leading humans. Together, they unpack team dynamics, delegation, mindset, public speaking, and why great leadership is less about having answers and more about creating the space for others to find them.Guest Links:LinkedIn: https://www.linkedin.com/in/kyanburke/Company: https://www.capitalontap.com/enKyan’s Podcast: InnerQuota Podcast: https://open.spotify.com/show/4bgKygozguisAcwMkf1wq5?si=f0f149f826e74cbcKyan’s SDR DiscoCall YouTube Episode: Episode 80 (2023)Kyan’s SDR DiscoCall Podcast Episode: Episode 80 (2023)Key Takeaways:Leadership credibility is built through trust and transparencyYou don’t need all the answers; you need the right peopleLetting teams reach conclusions themselves creates buy-inImposter syndrome is common, especially when leading peersMindset directly impacts consistency and performanceStrong leaders balance process, people, and emotional intelligenceDifficult conversations are unavoidable and necessaryPublic speaking and content sharpen leadership influenceDiscipline and consistency support long-term performanceChapters & Timestamps:00:00 - Introduction to the SDR DiscoCall Show01:39 - Kyan Burke: Journey in Tech Sales04:45 - Transitioning from BDM to Sales Leadership06:12 - The Importance of Team Dynamics and Leadership10:15 - Overcoming Imposter Syndrome in Leadership13:24 - Understanding the Challenges of Sales Management17:17 - Navigating the First Weeks as a New Leader20:00 - Building Trust and Team Ethos24:31 - Learning from Leadership Experiences27:25 - Leadership and Team Dynamics30:39 - Optimising Team Performance33:31 - Navigating Difficult Conversations37:12 - Wearing Multiple Hats as a Leader42:33 - The Importance of Mindset in Leadership52:04 - OutroSoundbites:“The best way to learn is by teaching others.”“You don’t have to be the fixer.”“What is the most important one right now?”
-
118
#120 The SDR DiscoCall Podcast – Matt Banks
Matt Banks – Senior SDR, SalesfinitySummary:In this episode of the SDR DiscoCall Show, host Neil Bhuiyan sits down with Matt Banks, Senior SDR at Salesfinity, to explore how resilience, loss, and personal growth can shape a sales career.Matt shares his journey from hospitality to tech sales, opening up about challenges that tested his mental health and confidence. Together, they discuss how finding joy in work, building a personal brand, and embracing life’s impermanence can drive success in sales and life.Listener Discretion: This episode contains discussion of mental health, loss, and suicide. Support resources are listed below.Key Takeaways:Comfort in cold calling is essential for successPersonal growth often comes from overcoming adversityTransitioning from hospitality to sales can be transformativeLoss can lead to valuable life lessons and resilienceHow you respond to challenges defines your characterExperiences in hospitality shape interpersonal skillsFinding joy in work enhances performanceSelf-reflection is crucial for personal developmentBuilding a personal brand can open new opportunitiesEmbracing life’s impermanence motivates actionTimestamps:00:00 – Introduction to the SDR DiscoCall Show01:11 – Meet Matt Banks: The Guinness Guru03:43 – Matt’s Journey: From Hospitality to Sales11:04 – Life Lessons from Hospitality19:38 – Responding vs Reacting: A Personal Story21:55 – Navigating Life’s Challenges During COVID25:58 – Coping with Loss and Heartbreak28:38 – Finding Purpose After Trauma33:53 – Transformation Through Sales and Personal Branding40:51 – The Comfort Zone of Cold Calling43:34 – Transforming Challenges into Opportunities46:13 – Rediscovering Self-Confidence49:12 – Advice for Aspiring Sales ProfessionalsSoundbites:“The role of fun in work is essential.”“The evolution of a salesperson is a journey.”“Finding joy in work enhances performance.”Guest Links:LinkedIn: https://www.linkedin.com/in/sdrofguinness/Company: https://www.salesfinity.ai/Support Resources:If you or someone you know is struggling, please reach out.UK & Ireland: Samaritans - 116 123 / [email protected] & Canada: 988 Suicide & Crisis Lifeline - Dial 988International: https://www.befrienders.org/Global: https://findahelpline.com/Mental Health America: https://mhanational.org/crisis-services/
-
117
#119 The SDR DiscoCall Podcast – Mia Kosoglow
Mia Kosoglow – Marketing Lead, HyperboundSummary:In this episode of the SDR DiscoCall Show, host Neil Bhuiyan interviews Mia Kosoglow, the marketing lead at Hyperbound. They discuss Mia’s journey from sales to marketing, the importance of confidence and authenticity in both fields, and the value of self-reflection in career choices. Mia shares her experiences at Outreach and Armada, highlighting the skills she gained and how they translate to her current role in marketing. The conversation emphasises the significance of finding joy in one’s work and the power of networking to create opportunities.Key Takeaways:Sales experience is valuable for a career in marketingBuilding confidence in sales can lead to success in other areasNetworking and genuine conversations can open new opportunitiesIt’s important to trust your gut when something doesn’t feel rightFinding joy in your work is crucial for long-term satisfactionSelf-reflection can help identify what truly brings happinessAuthenticity in communication fosters better connectionsTransitioning from sales to marketing can leverage existing skillsEmbracing challenges can lead to personal and professional growthCreating a supportive work environment is essential for employee happinessTimestamps:00:00 – Introduction to the SDR Disco Call Show01:28 – Meet Mia Kosoglow: Background and Role at Hyperbound02:20 – Understanding Hyperbound: AI in Sales Training03:13 – Mia’s Personal Interests and Hobbies05:09 – Mia’s Journey into Sales: Early Influences07:49 – The Impact of Family on Career Choices10:11 – Sales Education: The Value of a Sales Degree11:30 – Sales Training: Role Plays and Competitions14:28 – Internship Experience at Outreach16:54 – Overcoming Rejection: The Power of Grit in Sales20:57 – The Structure of Success in Sales22:15 – The Competitive Spirit: Winning vs. Enjoying23:59 – Building Confidence and Overcoming Challenges27:21 – Aha Moments: Learning from Mistakes32:19 – Transitioning to a Founding Role at Armada39:47 – Realisations: Enjoyment vs. Skill in Sales40:33 – Finding Joy in Work and Hobbies43:46 – The Transition from Sales to Marketing50:03 – Embracing Authenticity in Career Choices55:51 – The SDR to Marketing Journey01:00:44 – Advice for Future GenerationsSoundbites:“Confidence is key in sales.”“Let me cook!”“Trust your gut.”Guest Links:LinkedIn: Mia KosoglowCompany: Hyperbound
-
116
#118 The SDR DiscoCall Podcast – James Buckley
SummaryIn this episode of the SDR DiscoCall Show, Neil Bhuiyan welcomes back James Buckley, a seasoned sales professional and content creator. They discuss James’s journey in sales, the evolution of content creation, and the challenges of engaging audiences on platforms like LinkedIn. The conversation dives into authenticity, algorithm shifts, relationship building, and how sales and marketing can truly align. James shares practical tips for overcoming fear in content creation, reframing budget conversations, and mastering discovery questions. This is a grounded, honest look at sales in 2025.Key Takeaways:Sales development remains the foundation of tech sales successContent creation fuels personal branding and credibilityAuthenticity resonates more than polished perfectionEngagement strategies drive reach and opportunitiesLinkedIn’s algorithm rewards relevance and interactionAI is now analysing video content for context and engagementFollower counts don’t equal revenueSales and marketing alignment is essentialDiscovery is continuous — not just one call. Recognition and appreciation strengthen relationshipsTimestamps:00:00 - Introduction to the SDR Disco Call Show00:58 - Meet James Buckley: Sales Insights and Journey02:13 - James Buckley’s Sales Experience and Evolution04:40 - Reflecting on Personal Growth and Health Journey07:39 - Controversial Topics in Sales and Social Media09:04 - LinkedIn Algorithm Changes and Content Visibility12:05 - The Role of Ghostwriting in Content Creation15:34 - Understanding Goals in Content Creation18:33 - The Importance of Engagement and Relationships21:58 - Life as an Algorithm: Attracting Like-Minded People24:57 - Value in Sales: Teaching Without Selling28:20 - Content as a Pathway to Connection and Sales29:32 - The Power of Content in Sales31:59 - Building Confidence in Content Creation35:24 - Overcoming the Fear of Imperfection38:10 - The Role of Marketing in Sales Content40:53 - Aligning Sales and Marketing for Success48:52 - Bridging Sales and Marketing51:09 - The Importance of Discovery in Sales53:36 - Navigating Budget Conversations57:29 - The Balance of Pipeline and Forecast01:02:13 - The Continuous Nature of Discovery01:03:57 - Giving Flowers: A Generational PerspectiveGuest LinksLinkedIn: https://www.linkedin.com/in/jamessaywhatsalesbuckley/Resources from Jameshttps://gosellbetter.com/Happysellingcoldcallguide1https://gosellbetter.com/Happysellingcoldcallguide2https://gosellbetter.com/happysellingsignalsguide1https://gosellbetter.com/happysellingsignalsguide2https://gosellbetter.com/happysellingpracticalprospectingguide
-
115
#117 The SDR DiscoCall Podcast – Sriharsha (Sai) Guduguntla
Guest:Sriharsha (Sai) Guduguntla – Co-Founder & CEO @ HyperboundSummary:In this episode of the SDR Disco Call Show, host Neil Bhuiyan welcomes Sriharsha (Sai) Guduguntla, CEO and co-founder of Hyperbound, an AI sales role-play and coaching platform. They discuss Sai’s journey from a software engineering intern to a successful entrepreneur in Silicon Valley, the challenges of being an immigrant, and the importance of practice in sales. Sai shares insights on the role of AI in sales training, the unique features of Hyperbound, and the value of objective feedback in improving sales skills. The conversation emphasises the need for continuous learning and adaptation in the fast-paced tech industry.This episode is supported by Hyperbound – the AI-driven role play and coaching platform for sales teams. – Start your free trial: hyperbound.aiKey Takeaways:Sai has been working in AI for over a decadeHyperbound allows salespeople to practice role plays with AIThe importance of personal experience in entrepreneurshipAI tools should address specific business problemsObjective feedback from AI can be more effective than human feedbackRole play is essential for developing sales skillsThe immigrant experience shapes entrepreneurial journeysContinuous learning is crucial in tech salesHyperbound aims to revolutionise sales training Success in sales requires both technical and soft skillsTimestamps:00:00 – Introduction to the SDR Disco Call Show01:39 – Meet the Guest: Sriharsha Guduguntla03:05 – Understanding Hyperbound: AI in Sales Training04:21 – Sai’s Journey: From Intern to Entrepreneur09:58 – Growing Up in Silicon Valley: A Unique Perspective11:18 – The Drive for Entrepreneurship: A Personal Story17:46 – Navigating Parental Expectations in Entrepreneurship22:06 – Building Confidence in Technical and Sales Conversations26:48 – The Journey of Building and Pivoting28:57 – The Future of Sales and AI32:48 – Understanding AI’s Role in Sales36:38 – Hyperbound: Revolutionising Sales Training41:51 – Real-Time Feedback and Improvement48:26 – The Value of Role-Playing in Sales53:44 – Advice to My Younger SelfSoundbites:“This is a long time coming.”“I graduated from college in 2022.”“I built an app that went viral.”Guest Links:LinkedIn: Sriharsha (Sai) Guduguntla Company: HyperboundThis Episode is Supported by Hyperbound – Start your free trial:hyperbound.ai
-
114
#116 The SDR DiscoCall Podcast – Muireann Brennan
Guest Links:LinkedIn: :Muireann BrennanIn this episode of the SDR Disco Call Show, host Neil Bhuiyan interviews Muireann Brennan, an enterprise account executive at Protex AI. Muireann shares her unique journey from a healthcare background to tech sales, emphasising the importance of mentorship, emotional intelligence, and building relationships in sales. She discusses her experiences during the COVID-19 pandemic, the challenges faced in the healthcare system, and how these experiences shaped her career path. The conversation underscores the importance of striking a balance between personal passions and professional responsibilities, providing valuable insights for young professionals in the sales industry.Key Takeaways:Muireann transitioned from a healthcare background to tech salesShe emphasises the importance of mentorship in career developmentBalancing work with personal passions is crucial for well-beingHer experience during COVID-19 shaped her views on healthcareMuireann advocates for open communication and feedback in mentorshipShe highlights the significance of emotional intelligence in salesBuilding relationships is key to successful sales interactionsPersistence in outreach can lead to unexpected opportunitiesMuireann’s journey reflects resilience and adaptabilityShe encourages young professionals to seek mentorship activelyTimestamps:00:00 – Introduction to the SDR Disco Call Show01:35 – Meet Muireann Brennan: Background and Current Role02:41 – Understanding Protex AI and Its Impact04:03 – Balancing Work and Personal Life07:12 – Muireann’s Journey into Sales and Healthcare07:31 – Transition from Pharmacy to Nursing09:37 – Experiences During the COVID-19 Pandemic13:48 – Activism and Advocacy in Healthcare21:00 – Exploring Commercial Roles and Future Aspirations23:26 – Starting the Journey: From Nursing to Sales26:13 – Learning the Ropes: Mentorship and Training in Sales28:17 – Navigating Cold Calling: Overcoming Fears and Building Confidence31:32 – The Human Element: Building Relationships in Sales36:41 – The Importance of Mentorship: Learning from Experience39:52 – Finding the Right Mentor: Key Considerations47:06 – Shoutouts and Acknowledgements: Gratitude in the JourneySoundbites:“It’s not a vocation. It’s a job.”“Everyone is human. Everyone makes mistakes.”“If you don’t ask, you don’t get.”
-
113
#115 The SDR DiscoCall Podcast – Janie Gammans
Guest Links:LinkedIn – https://www.linkedin.com/in/jlgammans/Guest:Janie Gammans – Senior Manager, Sales Development – EMEA, Reward GatewaySummary:In this episode of the SDR DiscoCall Show, host Neil Bhuiyan sits down with Janie Gammans, a Sales Development Manager with a vibrant and unconventional career journey. From music journalism and event organising to sales leadership, Janie’s story is powered by curiosity, bravery, and a genuine love of fun in work.They dive deep into what it means to be a founding SDR, the challenges of market education, navigating risk, and the importance of self-awareness in leadership. Janie also shares how embracing vulnerability and maintaining a beginner’s mindset can fuel growth, both personally and professionally.Key Takeaways:Passions outside of work enrich professional performanceCuriosity is a major driver of career exploration and sales successFun at work is essential for long-term resultsFounding SDRs help shape sales teams and company cultureEducating the market is crucial when launching in new regionsLegal and cultural nuances impact selling internationallyVulnerability can strengthen leadership credibilityA beginner’s mindset keeps you adaptableDocument your wins and lessons for future growthTimestamps:00:00 – Introduction to the SDR DiscoCall Show01:16 – Meet Janie: A Colourful Career Journey03:41 – Janie’s Early Passion for Music and Events04:39 – From Music to Archaeology: A Unique Path07:45 – Transitioning into Sales: The SDR Experience10:56 – Curiosity and Bravery: The Drive Behind Janie’s Journey13:36 – Reflections on Youth and Fearlessness19:42 – The Evolution of Fun in Sales23:53 – Practising Sales: The Importance of Being in the Trenches25:45 – The Journey of Sales Performance26:43 – Coaching and Mentorship in Sales28:17 – The Mindset of Continuous Improvement29:27 – Human-Led Leadership and Neurodiversity30:44 – The Importance of a Beginner’s Mindset35:02 – The Role of Founding SDRs37:49 – Navigating the Challenges of Founding SDR Roles42:59 – Learning from Founding SDR Experiences53:45 – Embracing Vulnerability in Sales Calls56:44 – The Journey of a Founding SDR59:48 – The Importance of Autonomy and Curiosity01:03:23 – Documenting Your Achievements01:07:24 – The Power of Storytelling in Sales01:15:04 – Advice for Future SDRs: Fearlessness, Curiosity, and Bravery
-
112
#114 The SDR DiscoCall Show – Inês Bastos
Unlocking Sales Success with Inês BastosGuest LinksLinkedIn: https://www.linkedin.com/in/inesgodinhobastos/In this episode of the SDR DiscoCall Show, host Neil Bhuiyan interviews Inês Bastos, a Business Manager at KCS IT, who shares her journey in sales and personal development. They discuss the importance of networking, overcoming fear of rejection, and the impact of personal experiences on professional life. Inês emphasises the significance of mindset in sales and offers valuable advice for young salespeople, encouraging them to trust themselves and embrace opportunities. The conversation highlights the therapeutic nature of coaching and the need for leaders to understand their team’s motivations beyond just financial incentives.Key Takeaways:• Inês Bastos is a business manager at KCS IT, specialising in IT consulting• She emphasises the importance of networking and building relationships in sales• Overcoming fear of rejection is crucial for success in sales• Young salespeople should focus on becoming industry experts through networking• Mindset plays a significant role in sales performance and personal development• Inês encourages taking risks and embracing opportunities that scare you• Personal experiences can shape how we handle professional challenges• Sales leaders should check in on their team’s personal well-being• Understanding motivation beyond money is essential for effective leadership• Trusting oneself and letting things flow can lead to successTimestamps:00:00 – Introduction to the SDR DiscoCall Show01:17 – Meet Inês Bastos: A Sales Professional’s Journey02:38 – Exploring Inês’s Passion for Sales and Personal Development06:35 – Inês’s Career Path: From College to Consulting10:45 – Overcoming Fear of Rejection in Sales15:19 – The Importance of a Consultative Approach in Sales18:50 – Becoming an Industry Expert: Networking and Learning22:36 – The Power of Authenticity in Sales Conversations26:07 – Navigating Career Transitions27:30 – Embracing Fear and Taking Risks29:41 – The Power of Saying Yes31:51 – Recognising Potential in Others34:32 – Mindset and Anticipation38:56 – Coping with Personal Loss43:00 – The Role of Empathy in Leadership45:55 – Understanding Motivation and Mental Health48:01 – Advice for the Younger SelfSoundbites:🗣️ “You are not faking it, you are it.”🗣️ “Life is in a constant state of flux.”🗣️ “Rejection is almost zero for me.”
-
111
#113 The SDR DiscoCall Show – Joel Pearlman
From super yachts to startup sales, Joel Pearlman shares a global career journey of resilience, mindset, and breaking into tech from an unconventional path.Guest LinksLinkedIn: https://www.linkedin.com/in/joel-pearlman-642a3a14/Company: https://riverside.fmIn this episode of the SDR DiscoCall Show, Neil Bhuiyan chats with Joel Pearlman, Senior Business Development Manager at Riverside.fm.Joel’s career didn’t begin in tech - it began on building sites. From working in construction to the luxury super yacht industry and navigating the job market during the 2008 financial crisis, Joel’s route into tech sales was anything but linear.Now based in Tel Aviv, Joel shares the cultural contrasts of working in Israel’s vibrant tech scene, the mindset shifts needed to succeed in sales, and why asking for help is one of the most underrated skills for new SDRs.If you’ve ever felt stuck, unqualified, or unsure how to break into tech, Joel’s story is one you’ll relate toKey TakeawaysCareer transitions can come from unexpected life momentsThe 2008 financial crisis forced reinvention for manySales is stressful - but mindset and support make the differenceIsrael’s tech scene is fast, direct, and heavily network-drivenExperience often outweighs formal education in hiring decisionsThe super yacht industry taught Joel about pressure and precisionAsking questions is one of the most powerful things you can do early onImposter syndrome is common - don’t let it stop you from applyingYou’re allowed to start over, and growth often comes after discomfortTimestamps00:00 – Introduction to the SDR DiscoCall Show02:56 – Meet Joel: From Construction to Tech Sales11:02 – Navigating Career Changes and the Job Market14:49 – Life on the French Riviera: Working on Super Yachts17:27 – Positive Mindset in Challenging Times21:50 – Navigating Stagnation and Seeking Change24:18 – The Impact of COVID-19 on Career Direction27:36 – Jealousy, Tech Ambition, and Self-Reflection29:27 – First Steps into Tech Sales in Tel Aviv31:41 – Overcoming Limiting Beliefs in Job Applications33:28 – Managing Stress and Expectations in Sales37:22 – The Art of Genuine Connection in Sales40:07 – Learning Through Experience: The Sales Journey43:38 – Advice to My Younger Self
-
110
#112 The SDR DiscoCall Show – Fred Copestake
From selling at the age of 8 to reshaping modern sales thinking, Fred Copestake shares a career defined by curiosity, coaching, and creativity.Guest LinksFind Fred on LinkedIn: https://www.linkedin.com/in/fredcopestake/Fred’s Book – Ethical Selling: https://amzn.eu/d/biLP8p8Sales Today Podcast: https://throughpartnering.libsyn.com/In this episode of the SDR DiscoCall Show, Neil Bhuiyan sits down with Fred Copestake, sales consultant, trainer, and the creator behind Brindis and the Sales Today podcast. Fred shares his journey from childhood sales hustles to becoming a leader in ethical selling. Together, they explore how the world of sales has shifted - from manipulative tactics to value-driven, curiosity-led conversations.Fred introduces us to Orange Hat Thinking, the importance of coaching for modern sellers, and why personal branding is now a non-negotiable. If you’re in sales, love a good framework, or want to serve your buyers better, this episode delivers.Key TakeawaysCuriosity is the foundation of great salespeopleSales has evolved - manipulation is out, ethical value is inOrange Hat Thinking offers fresh perspectivesPersonal branding helps reps stand out and connectSalespeople today are sense makersCoaching develops clarity and confidenceKnowing your ICP creates better conversationsBuilding long-term relationships is still keyTimestamps00:00 – Introduction to the SDR DiscoCall Show02:47 – Meet Fred Copestake: A Sales Veteran05:35 – Fred’s Early Sales Journey08:32 – Building Confidence in Sales11:16 – Transitioning to Professional Sales14:15 – Curiosity as a Key to Success17:08 – The Evolution of Brindis19:26 – Navigating Career Changes and Economic Challenges21:08 – Evolving Business Models and Personal Growth22:47 – Finding Your Niche in Sales Training26:42 – The Importance of Aligning with Your Audience30:26 – Defining Your Ideal Customer Profile (ICP)39:03 – The Journey into Coaching and Orange Hat Thinking41:16 – The Six Thinking Hats Model44:01 – The Orange Hat and Personal Branding45:06 – Evolution of Sales Practices52:36 – Sales Today Podcast and Its Purpose54:46 – Advice to My Younger Self
-
109
#111 The SDR DiscoCall Podcast – Julia Vodolazska
Find Julia on LinkedIn: https://www.linkedin.com/in/julia-vodolazska/In this heartfelt episode of the SDR DiscoCall Show, Neil Bhuiyan interviews Julia Vodolazska, a Ukrainian tech sales professional who shares her inspiring journey from Ukraine to the Netherlands amidst the war.Julia discusses her early sales experiences, the resilience she built during wartime, and how community and empathy shaped her path.Through her story, she offers invaluable insights on navigating adversity, focusing on personal growth, and maintaining mental health during challenging times.Key TakeawaysResilience is essential in overcoming adversity.Empathy strengthens both sales and personal relationships.Support from the community and loved ones is invaluable.Focusing on what you gain rather than what you lose can foster growth.Consistency and persistence open doors.Self-care and mental health are crucial during challenging times.Reflecting helps make better decisions.Each experience contributes to personal development.You have the power to shape your own narrative and future.Timestamps00:00 – Introduction02:01 – Meet Julia: A Journey from Ukraine to Tech Sales05:43 – Julia’s Early Sales Experiences and Resilience11:22 – Navigating the War: A Personal Account18:39 – Transitioning to the Netherlands and New Beginnings24:29 – Navigating Job Search Challenges27:43 – Resilience in the Face of Adversity34:14 – Finding Strength in Community39:28 – The Journey to Employment42:28 – Overcoming Housing Instability47:59 – Lessons in Self-Worth and Empowerment52:43 – The Importance of Presence and Choice
-
108
#110 The SDR DiscoCall Show – Neil Bhuiyan
Find Neil on LinkedIn: HEREIn this episode of The SDR DiscoCall Podcast, Neil Bhuiyan takes you through his journey from SDR to Account Executive at Showpad, sharing the pivotal moments that shaped his career in Sales Development.What you'll discover:The challenges of transitioning from SDR to AE—and how to navigate them.Why relationships and feedback are the secret weapons for career growth.How can adapting your sales style make or break your success?The highs and lows of the sales journey, from first deals to imposter syndrome.Neil opens up about the lessons learned, mistakes, and mindset shifts that helped him level up in his career. Whether you're just starting or looking to refine your approach, this episode is packed with insights to help you grow in tech sales.Key TakeawaysTransitioning from SDR to AE is smoother with a solid foundation of leads.A strong onboarding experience helps in understanding company culture and values.Building relationships with team members enhances performance and morale.Sales enablement plays a key role in connecting sales and marketing.Feedback from peers and mentors is essential for growth in sales.Cold calling requires creativity and a personal touch to engage prospects.Understanding the customer’s story leads to better sales conversations.Imposter syndrome is common for new AEs but improves with experience.Adapting your sales style to fit personal strengths leads to better results.Learning from failures is a crucial part of the sales journey.Timestamps00:00 - Introduction to the SDR DiscoCall Show08:40 - Joining Showpad: New Beginnings in Belgium12:23 - Onboarding Experience: Building Relationships16:28 - The Buzz of Sales: Creating a Team Culture20:45 - First Cold Calls: Learning Through Experience24:44 - Sales Enablement: Bridging Marketing and Sales31:51 - Preparing for Account Executive Life39:04 - First Deals: The Imposter Syndrome43:02 - The Reality of AE Life: Challenges and Lessons49:29 - Adapting Sales Techniques: Finding Your Style56:19 - Conclusion: Reflecting on the Journey
-
107
#109 The SDR DiscoCall Show – Tom Fortnum
Find Tom on LinkedIn: HEREIn this episode of The SDR DiscoCall Show, host Neil Bhuiyan interviews Tom Fortnum, an SDR at Kefron, about his unconventional path from business intelligence analyst to thriving in sales development.Tom shares how his background in competitive rowing instilled the discipline, resilience, and teamwork that now fuel his success in sales. He breaks down the key skills and mindset shifts that helped him transition careers, navigate the high-pressure world of SDRs, and balance the demands of both sports and sales.Expect insights on adaptability, teamwork, and mental toughness, along with practical advice for SDRs looking to excel in a fast-paced industry. Tune in for a conversation packed with motivation, strategy, and real-world SDR wisdom!Key TakeawaysSales development is crucial for generating sales cycles.Tom's journey into sales began with a supportive role in business intelligence.Kefron provides accounts payable automation solutions.The interview process can be streamlined with the right support.Saying yes to opportunities can lead to unexpected career paths.Onboarding is essential for new SDRs to understand their role.Adapting to change is vital in a fast-paced sales environment.Balancing sports and work requires discipline and time management.Motivation can be built through consistent habits.Team culture is key to handling losses and celebrating wins.Timestamps00:00 – Introduction to the SDR DiscoCall Show01:32 – Meet Tom Fortnum: A Rising SDR Star02:48 – Understanding Kefron and Its Solutions04:01 – Tom’s Journey from Analyst to SDR10:16 – Navigating the Job Market and Finding Sales Opportunities13:40 – Overcoming Experience Barriers as an Aspiring SDR16:25 – Onboarding at Kefron: The First Steps in Sales17:37 – Tom’s Growth Journey to Becoming a Top Performer23:44 – Balancing Sports and Sales: Managing a Dual Life25:59 – High Performance in Rowing: Training and Goals27:14 – Discipline and Time Management for Success31:06 – Staying Motivated and Building Consistent Routines34:39 – Lessons from Sports and Sales on Handling Loss40:33 – The Role of Team Dynamics in Sales Success42:18 – Family Support and Perspectives on Tom’s Career43:04 – Advice for the Younger Self on Embracing Sales Challenges
-
106
#108 The SDR DiscoCall Show – David Wilkins
In this episode of the SDR Disco Call Show, host Neil Bhuiyan sits down with David Wilkins, the founder of SDR Leaders of EMEA, to explore his remarkable career journey. Find David on LinkedInTheir Website:From relocating from the UK to the Netherlands to overcoming challenges like imposter syndrome, David shares how his experiences have shaped his leadership approach and professional growth in tech sales.Together, they discuss the pivotal role of networking, the power of building supportive communities, and how SDR Leaders of EMEA have become a vital resource for SDRs striving to succeed in a competitive landscape. With practical insights and candid reflections, this episode offers valuable takeaways for sales professionals at every stage of their careers.Timestamps00:00 – Introduction 01:31 – The Importance of Community and Mentorship02:12 – David’s Hobbies and Interests04:06 – David’s Career Path and Challenges10:53 – Transitioning to Infoblox18:05 – Career Growth at Infoblox20:48 – Dealing with Self-Doubt and Recognising Potential in Others22:59 – Teasing Out Leadership Potential30:13 – Working at Snowflake31:53 – SDR Leaders of EMEA Community40:08 – Advice for SDR Leaders42:39 – Advice for Younger Self44:06 – Shout Outs and ConclusionKey TakeawaysThe SDR Disco Call Show delivers valuable insights for tech sales professionals, helping them navigate challenges and excel in their roles.David Wilkins highlights the critical role that community plays for SDR leaders, offering both guidance and camaraderie in an often isolated role.Dyslexia and imposter syndrome were hurdles that shaped David’s personal growth and professional resilience, showing how challenges can drive success.Amsterdam’s work-life balance has become a strong draw for many professionals, providing a supportive environment for career advancement.Starting at Palo Alto Networks marked a turning point for David, giving him the platform to grow into leadership and deepen his expertise.Recognising and nurturing potential in team members is a fundamental leadership skill, and trust, as well as collaboration, are the cornerstones of long-term success in sales.Post-COVID networking has transformed, making community-building initiatives like SDR Leaders of EMEA even more vital to the growth and connection of sales professionals.
-
105
#107 The SDR DiscoCall Show – James Buckley
In this episode, Neil Bhuiyan interviews James "Saywhatsales" Buckley, host of the Sell Better Daily Sales Show. James shares his inspiring journey from being a cook with issues to becoming a successful sales professional. He highlights the importance of leaving negative environments and surrounding yourself with positive influences. They discuss the value of customer service experience in sales, emphasising how it builds comfort in talking to strangers and handling rejection. The conversation also covers the significance of making employees feel valued, embracing change, and the power of personal growth. James offers insights into creating content, and building a personal brand, and concludes with his three success tips: avoid the hard stuff, slow down, and be kinder.
-
104
#106 The SDR DiscoCall Show – Saad Ghafoor
In this episode, Neil Bhuiyan sits down with Saad Ghafoor, EMEA’s top SDR for 2024, to uncover his journey from recruitment to tech sales. Saad dives into the power of purpose-driven work, the importance of learning from top performers, and the courage to fail and adapt. He shares his winning strategies for cold calling, including the art of storytelling and asking the right questions. Saad also highlights the value of experimenting with different approaches and building a strong internal reputation. His advice? Enjoy the journey, focus on learning, and remember that sometimes you need to slow down to speed up.
-
103
#105 The SDR DiscoCall Show – Ashley Ormond
In this episode, Neil Bhuiyan interviews returning guest, Ashley Ormond, Senior Manager for Global Strategic Sound Development at Brandwatch. You’ll hear about what makes an outstanding sales development representative (SDR) and the key qualities Ashley looks for in candidates. Ashley highlights the importance of asking thoughtful questions and showing curiosity during interviews. He explains why he prefers hiring candidates without a sales background, noting that they bring fresh perspectives and are more adaptable. Neil and Ashley discuss why it’s crucial to understand a company’s history and mission when applying for a job and the benefits of connecting with current employees to get a feel for the company culture. They also delve into the value of diversity in building a successful team, the role of resilience in sales, and how to support personal growth in new team members. Additionally, Neil and Ashley share how being parents of children with autism has shaped their perspectives on leadership and empathy, underscoring the importance of emotional intelligence in managing and supporting individuals with diverse abilities.
-
102
#104 The SDR DiscoCall Show – Amy Morrison
In this episode, Amy Morrison, an SDR at Taggstar, shares her inspiring journey from nursing to sales. She reflects on her passion for nursing and how the pandemic spurred her transition into the sales field. Amy also recounts her unique experiences working in an Irish bar in Belgium and her love for travel. Amy discusses key elements of success in sales, including the value of social skills and confidence. She offers practical tips for overcoming common sales hurdles, such as fear of rejection and self-doubt. Her advice focuses on the importance of taking action and stepping out of your comfort zone, whether that’s through cold calls or social interactions. She also sheds light on her role at Taggstar, highlighting the company’s supportive and open culture. Amy encourages SDRs to leverage LinkedIn for content creation to connect with prospects and express their personality. Her advice to her younger self includes embracing confidence, enjoying the journey, and not taking things too personally.
-
101
#103 The SDR DiscoCall Show – Josh Bruer
In this episode, Neil interviews Josh Bruer, a Sales Development Leader and Coach. They discuss his sales development background, passion for music, and the transferable skills he gained as a lead singer. Josh highlights the importance of meaningful conversations in sales and the value of learning from prospects. He shares his experience in the tech and SaaS industry and the lessons learned as an SDR team lead. We also explore his journey from musician to sales coach, his dedication to helping others improve, and his approach to breaking down and enhancing the SDR role. Josh emphasises practice, coaching, and continuous learning, along with building relationships and understanding team motivations. From a leadership perspective, Josh advises managers to advocate for their teams, remove obstacles, and maintain honesty. He encourages reps to seek feedback and be coachable. Finally, we discuss the importance of forming connections and having meaningful conversations in and out of work.
-
100
#102 The SDR DiscoCall Show – Ashley Ormond
In this episode, Neil Bhuiyan interviews Ashley Ormond, the Senior Manager of Global Strategic Sales Development at Brandwatch. They discuss Ashley's career journey, starting from door-to-door sales to his current role, as Sr. Manager, Global Strategic Sales Development - Brandwatch Ashley shares his experiences and lessons learned along the way, including the importance of resilience and maintaining a positive mindset. They also touch on the challenges of managing a team and the value of connecting with people. The conversation highlights the significance of perspective and gratitude in both personal and professional life. In this conversation, Ashley Ormond shares his journey in sales and the challenges he faced along the way. He discusses his experience in different sales roles, including recruitment and tech sales. Ashley emphasizes the importance of taking action, learning sales early, and detaching oneself from the outcome. He also highlights the role of a manager in supporting and guiding the team to success.
-
99
#101 The SDR DiscoCall Show – Anna Bella
Anna Bella shares her journey from SDR to leadership in tech. Starting young in sales at her parents' hospitality business, she moved to the UK from Hungary without speaking English. Through her network, she joined Redis as an SDR. Anna emphasizes researching and finding the right job fit, and the value of mentors for guidance and feedback. She advises aspiring leaders to identify strengths and weaknesses, be authentic, and find their superpower. Addressing female leaders, she advises ignoring stigma and focusing on growth, while embracing vulnerability, transparency, and open-mindedness. Anna also discusses leadership challenges, including managing cross-departmental relationships and admitting when you don't know the answer. This episode was recorded in March 2024, and since then, Anna has recently started a new role as Senior SDR Manager for EMEA at Snyk, a leader in developer security - Congratulations and #HappySelling Anna!
-
98
#100 The SDR DiscoCall Show – Katherina Tustea
Katerina shares her experience of prospecting in the DACH region as an SDR. She initially found it tough and struggled with cold calling, feeling like a robot and lacking confidence. However, she learned to trust the process, be herself, and adapt her approach. She found support and resources from the SDRs of Germany community and her colleagues.
-
97
#099 The SDR DiscoCall Show – Maisie Connaghan
In this episode, host Neil Bhuiyan interviews Maisie Connaghan, a former SDR turned commercial account manager at Matillion. They discuss Maisie's journey from studying marketing to transitioning into sales, the importance of building relationships with marketing teams, and the value of thinking long-term as an SDR. They also touch on the transferable skills Maisie gained from her previous roles in hospitality and how they have helped her in her sales career. In this conversation, Maisie and Neil discuss the importance of building relationships, adapting to change, and finding a company with aligned values. They emphasize the value of coaching and mentorship, both internally and externally, to support personal and professional growth. Maisie shares her journey from SDR to Key Account Management and highlights the significance of continuous learning and staying adaptable in the ever-changing sales environment.
-
96
#098 The SDR DiscoCall Show – James Ski
In this conversation, Neil Bhuiyan interviews James Ski, the CEO and founder of Sales Confidence, a B2B sales community. James shares his journey in sales, his motivation for success, and his experience with bipolar disorder. He discusses navigating stress in sales and shares insights from his founder's journey. James explains what Sales Confidence is all about, who it is for, and the benefits of becoming a member. He also shares the feeling of building Sales Confidence and how he seeks coaching and mentorship. In this conversation, James shares insights on personal growth, accountability, and success in sales. He emphasises the importance of investing in oneself through following and learning from successful entrepreneurs, seeking coaching and mentorship, and asking the right questions. James encourages individuals to take the first step towards their goals and to aim for 10X growth. He also highlights the journey of building a business and offers advice to his younger self.
-
95
#097 The SDR DiscoCall Show – Emily Parker
In this episode of The SDR DiscoCall Show, presenter Neil Bhuiyan engages in a conversation with Emily Parker, the Insight Sales Director at Insider. Emily unfolds her journey into sales and leadership, stressing the significance of curiosity and posing pertinent questions during interviews. She also delves into the allure of being a sales development leader and the influence of parenthood on leadership. The discussion underscores the necessity for mentors and coaches, along with the importance of mental readiness when assuming a leadership role. Emily navigates through the trials of maintaining a balance between parenthood and work, drawing from her experiences as a working mother in a demanding profession. She underscores the value of discovering a flexible company and having a supportive partner. Furthermore, Emily explores the process of crafting her personal brand and engaging with Sales Confidence, a community for sales professionals. She accentuates the importance of networking and introspection. Lastly, she extends advice to her younger self, advocating for trust in intuition, networking, and attentive listening during calls.
-
94
#096 The SDR DiscoCall Show – Siân Pérotin
In this episode of the SDR Disco Call Show, host Neil Bhuiyan interviews Siân Pérotin, a Business Development Manager at Kainos. Siân shares her journey into sales, starting from her early experiences in teaching and hospitality. She discusses the challenges and rewards of working in business development, as well as her passion for mentoring and coaching. Siân also opens up about the balancing act of being a parent while working in sales and the importance of setting boundaries. Overall, this episode provides valuable insights into the world of sales and the personal experiences of a successful business development professional. The conversation covers topics such as parenting within companies, transitioning into leadership, the importance of coaching and support for leaders, the value of SDR events, and advice for a younger self.
-
93
#095 The SDR DiscoCall Show – Mafalda Johannsen
In this SDR Disco Call show episode, host Neil Bhuiyan interviews Mafalda Johannsen, the Business Development Director at Wonder Way. They discuss Mafalda's career journey, her passions and hobbies, and the importance of being authentic in sales. They also explore how to handle intimidating conversations and the impact of social media on personal relationships. The conversation covers the impact of social media, the role of creativity in sales, and the Sales Training Deadly Sins podcast. It also discusses the importance of understanding buyer personas and how they react to prospecting emails. In this episode, Mafalda Johannsen shares her experience and insights on prospecting technical roles. She discusses the challenges she faced in understanding her bar persona and the lack of resources available. To address this, she created a podcast where she interviews Bipersonus and a master class on prospecting technical people. Mafalda also recommends using ChatGPT as a personal assistant to help communicate with technical prospects. She emphasises the importance of owning your career, taking responsibility for your learning, and diversifying your knowledge beyond your job.
-
92
#094 The SDR DiscoCall Show – Elle Bytautaite
In this episode, Neil Bhuiyan interviews Elle Bytautaite, an architect and founder of Studio Elle. Elle shares her journey of becoming an architect and starting her own business. She discusses the challenges and lessons learned in the architecture industry, the decision to start her own business, and the process of setting up her brand and website. Elle also talks about the difficulties of selling her services and acquiring her first client. In this conversation, Elle and Neil discuss various aspects of running a business, including setting prices, dealing with difficult customers, establishing boundaries, and speaking at events. Elle shares her experiences and insights, emphasizing the importance of trust, bravery, and faith in the entrepreneurial journey.
-
91
#093 The SDR DiscoCall Show – Charlotte Higgins
In this episode of the SDR Disco Call Show, host Neil Bhuiyan interviews Charlotte Higgins, a former BDR at ScreenLoop. The conversation covers Charlotte's journey into tech sales, her passion for music and selling beats, and the lessons she learned as a BDR. The episode emphasizes the importance of mindset, proactivity, and continuous learning in the sales profession. Charlotte shares her advice for aspiring SDRs and highlights the value of understanding one's “Why” to stay motivated and overcome challenges. In this conversation, Neil Bhuiyan interviews Charlotte Higgins about her career journey and recent promotion to CSM at Screenloop. They discuss the lessons learned from contracts and the enjoyment of content creation. Charlotte shares her decision to pursue the CSM role and the alignment with her communication, confidence, and business acumen skills. They highlight the versatility and learning opportunities in a lean company like Screenloop. The conversation also explores the trend of SDRs exploring roles beyond AE and the benefits of wearing multiple hats as an SDR. Charlotte concludes with advice for her younger self and the importance of mindset. The episode ends with a farewell and encouragement for listeners to support the podcast.
-
90
#092 The SDR DiscoCall Show – Mattia Schaper
In this conversation, Mattia Schaper, an entrepreneur and former SDR, shares her journey in sales and the lessons she has learned along the way. She emphasises the importance of authenticity and being true to oneself in sales. Mattia also discusses the power of personal branding on LinkedIn and how it can help sales professionals succeed. She highlights the similarities between sales and boxing, both requiring strategy, discipline, and mental fortitude. Mattia shares her experience in founding SDRs of Germany, a community for sales professionals, and the value of collaboration over competition. She encourages individuals to embrace imperfection and take action, while also investing in their own education and personal growth.
-
89
#091 The SDR DiscoCall Show – Alex Newell
In this episode, Neil Bhuiyan interviews Alex Newell, an account executive at Sales Confidence. They discuss the role of Sales Confidence as a membership community for salespeople in the tech industry. They also talk about the support and resources provided by Sales Confidence, including events, networking, and accountability groups. Alex shares his journey from working in local government to transitioning into tech sales. They discuss the skills gained from his previous role and the importance of having a personal why in pursuing a career in sales. The onboarding process at Sales Confidence is also discussed. In this conversation, Alex Newell shares his experience as an SDR at Sales Confidence and provides advice for networking at events. He discusses the difference between startups and established companies and emphasizes the importance of mindset in sales. Alex also gives three pieces of advice to his younger self and expresses gratitude to the Sales Confidence team.
-
88
#090 The SDR DiscoCall Show – Lea Buecker
Lea Buecker discusses the changing landscape of German sales and the rise of young, motivated professionals who are reshaping the industry. She shares her experience joining forces with SDRs and AEs and the opportunities that come with it. Lea also talks about becoming an ambassador for the SDRs of Germany and the impact of the founders on her decision. She highlights the importance of creating opportunities in German DACH sales and the role of the SDRs of Germany Book Club in providing sales education. Lea emphasises the need for a supportive community and managing stress in sales. She concludes with advice for young sales professionals and expresses gratitude to her supporters.
-
87
#089 The SDR DiscoCall Show – Sheriff Shahen
Neil Bhuiyan engages Sherriff Shahen, an enterprise SDR at Deel, in a discussion centred on sales development and cold calling. Sherriff's calling expertise originates from his days as a "telemarketer" and the period of Cold Calling 300 prospects daily. He reflects on how this experience continues to benefit him seven years later as an SDR at Deel. Sherriff emphasizes resilience and the need to adapt to prospect preferences, urging fellow SDRs to prioritise controllable factors and recognise the potential for substantial earnings. He highlights that the reception to cold calls is generally positive, with many prospects appreciating the calls and placing value on the ensuing conversations.
-
86
#088 The SDR DiscoCall Show – James Drummond & Oliver Edwards
In this Dynamic Duo episode of the SDR DiscoCall show, Neil Bhuiyan engages in a compelling conversation with James Drummond and Oliver Edwards from Kantata. James, the adept Business Development Manager, shares his transformative journey from HR to the dynamic realm of business development, while Oliver, the seasoned senior enterprise BDR, narrates his transition from HR to sales. Both underscore the critical importance of embracing risks and navigating challenges for those aspiring to carve a niche in the tech sales domain.
-
85
#087 The SDR DiscoCall Show – Mark Ackers
In this engaging interview, Neil Bhuiyan sits down with Mark Ackers, the Co-founder and head of sales at MySalesCoach, to explore Mark's intriguing journey in the tech sales industry and delve into his pivotal role at MySalesCoach. Mark candidly shares his evolution from a background in marketing to finding success and overcoming initial embarrassment in the realm of sales. The conversation takes an insightful turn as Mark unveils the genesis of the book "Problem Prospecting?!" conceived during the challenges posed by the COVID-19 pandemic. The book serves as a beacon of actionable advice and practical guidance for sales professionals grappling with prospect engagement. Mark reflects on his journey from Refract to the founding of MySalesCoach, underscoring his unwavering passion for sales coaching and the profound significance of aiding sales representatives in their improvement journey. The dialogue navigates the transition from a corporate setting at Refract to the entrepreneurial landscape of co-founding a startup with Kevin Beales, shedding light on the impactful lessons from prior experiences.
-
84
#086 The SDR DiscoCall Show – Tom Bertrand
In this episode, Neil Bhuiyan engages in a conversation with Tom Bertrand, a seasoned sales professional working at Reach Desk. Tom takes listeners on a journey through his career, starting from his days in recruitment to his experiences in various startups before finding his niche at Reach Desk. The discussion delves into Tom's struggles with anxiety and the pressure to perform in different work environments, highlighting his path to self-discovery and fulfilment. Tom shares his daily routine, emphasizing the importance of practices like cold showers, meditation, and mindfulness. He provides valuable insights into cold calling techniques and building rapport with prospects, drawing inspiration from his personal drive and his twin brother.
-
83
#085 The SDR DiscoCall Show – Luis Buitrago Vallejo
Join host Neil Bhuiyan in a transformative conversation with Luis Buitrago Vallejo, a trailblazing BDR at Braze. Explore Luis' inspiring journey from a Colombian engineering student to a London-based entrepreneur. Luis Buitrago Vallejo, a trailblazing BDR at Braze. This episode dives deep into the nuances of sales, emphasizing the power of mindset and consistency. Learn from Luis' pandemic pivot, where he turned adversity into opportunity by consistently creating content on Instagram, showcasing the transformative impact of taking action.
-
82
#084 The SDR DiscoCall Show – Neelesh Prang
In this engaging episode, Neil Bhuiyan and guest Neelesh Prang unravel the intricacies of sales, career growth, and the pivotal role of content creation in the SaaS industry. Drawing from Neelesh's experiences as an SDR at Redis, a leading SaaS company, the discussion underscores the essence of cultural understanding and meticulous research in navigating diverse markets. Neelesh shares his personal journey from account manager to SDR, shedding light on the unique skill set vital for excelling in this challenging role. The duo stresses the transformative power of content creation, detailing how it not only shapes personal branding but also fosters connections with an audience that transcends geographical boundaries.
-
81
#083 The SDR DiscoCall Show – Nia Woodhouse
Returning Guest, Nia Woodhouse, now Senior SDR at MySalesCoach. Nia shared her incredible journey, from briefly leaving sales to work as a physiotherapist in the NHS, to returning stronger and more skilled. She highlighted the support she received during her career transition and discussed the vital role of transferable skills gained in sales. We delved into the challenges of speaking to executives and navigating tricky healthcare conversations, with Nia's background in acting proving invaluable in her SDR role. She shed light on her startup experience, emphasising the power of continuous development in the absence of established playbooks.
-
80
#082 The SDR DiscoCall Show – Michelle Orellana
In this episode, we put the spotlight on a true industry star, Michelle Orellana, a first-time BDE-Latina-In-Tech. Join us as Michelle shares her inspiring story of triumph over adversity and her path to fulfilment in tech sales We also delve into the significance of personal branding and the pivotal role of platforms like TikTok in crafting a professional identity. Michelle stresses the value of authenticity, creativity, and networking in the art of personal branding, opening doors to exciting future career opportunities
-
79
#081 The SDR DiscoCall Show – Dominic Klingberg
In this episode, Neil and Dominic Klingberg, Co-Founder of the ARRtist Circus, engage in a conversation about the world of sales development and management. Klingberg shares his journey into sales. Klingberg challenges traditional stereotypes of sales and highlights the personal growth and financial rewards that come from a career in sales. He also emphasizes the importance of gaining experience and understanding the business before taking on a leadership position.
-
78
#080 The SDR DiscoCall Show – Kyan Burke
Neil Bhuiyan welcomes Kyan Burke as a guest on the SDR DiscoCall Show. They discuss Kyan's journey into tech sales, highlighting the value of finding the right resources and mentors. Kyan shares his positive experience with TrainYo, a coaching program that helped him secure his current role at Site and Prove. They also discuss the importance of evaluating company culture when considering job offers and the significance of building relationships within an organization for career progression.
We're indexing this podcast's transcripts for the first time — this can take a minute or two. We'll show results as soon as they're ready.
No matches for "" in this podcast's transcripts.
No topics indexed yet for this podcast.
Loading reviews...
ABOUT THIS SHOW
The SDR DiscoCall Podcast takes you on a journey akin to the initial "Discovery-Call" phase of a sales cycle, commonly known as a "DiscoCall," where sales reps engage with first-time prospects in the tech industry to gather crucial insights within a concise timeframe. Hosted by Neil Bhuiyan, Founder of HappySelling.io, each episode invites a seasoned SDR (Sales Development Representative) from various companies, with a maximum of two years of experience, to share their unique insights. Through structured segments covering introductions, personal SDR anecdotes, and three key takeaways, listeners gain invaluable knowledge and strategies for navigating the dynamic world of tech sales. Now also available as a visually engaging 4k-video show on YouTube via HappySelling.io. Tune in and embark on a journey of discovery and growth in sales excellence.
HOSTED BY
Neil Bhuiyan
CATEGORIES
Loading similar podcasts...