The Secrets of Learning & Development

If you enjoyed this podcast, we'd love to hear from you! Sarah Clay is the kind of guest who makes you laugh, think, and then quietly reassess the way you have been doing your own career.She began in law, chasing approval and a “proper” path, until her body started telling the truth before her mouth could. What followed was not a neat plan, but a series of bold moves that only make sense when you hear how she thinks: film industry work in Soho, building marketing from scratch by learning on the job, getting businesses onto Instagram before most people knew what it was, then losing clients overnight during the pandemic and reinventing herself as a LinkedIn trainer almost immediately.In this episode, Sarah shares what it was like growing up as the only girl among six brothers, why that shaped her relationship with confidence and voice, and how her career has always been guided by one rule: she has to enjoy what she does. We also get into the less talked-about side of LinkedIn, the identity work, the clarity, and the confidence that comes before the profile polish.If you have ever felt like you are good at what you do but not sure you are saying the right thing, or you are due a shift but you cannot see the plan yet, this conversation will land.Clarity and voice come before tactics Sarah makes it clear that LinkedIn is not a checklist exercise. The real work is getting clear on what you want to say, who you are speaking to and where you are heading. When that clicks, the profile and posts become easier and more effective.Reinvention is built through action and fast learning, not perfect planning Across every shift (law to film, marketing to social, social to LinkedIn training), she moves by getting stuck in, learning on the job and using what is in front of her. When circumstances changed overnight during the pandemic, she adapted quickly by repositioning herself and upskilling.Guest Information: Link to my free analytics tracking chart https://landing.mailerlite.com/webforms/landing/y6q5d7Website: www.sarahclaysocial.com LinkedIn: www.linkedin.com/in/sarah-clay LinkedIn newsletter: https://www.linkedin.com/newsletters/linkedinsimplified-with-sarah-6864462831719342080 Free monthly webinar: https://sarahclaysocial.com/freewebinar/  Speaker reel: https://www.youtube.com/watch?v=kFGJbh_QTDkWe are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! Most of us rely on our strengths every day without naming them. But what happens when a strength goes into overdrive?In this bonus episode, Valerie interviews Julia on how character strengths shape the way leaders make decisions, handle pressure and respond to change. They explore what it really means to ask, “What are you leading with?”, how strengths can become overused and quietly lead to burnout, and why sometimes the missing piece isn’t more capability, but better balance.If you’re feeling stuck, stretched or questioning your next move, this episode will help you spot the patterns driving your working life.Includes a free tool to help you identify your own strengths.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! In this bonus episode, Julia Bend explores why coaching still matters in a world where AI can offer ideas, prompts and polished answers in seconds. Together with Valerie Merrill, she unpacks the difference between information and insight, showing why career crossroads are rarely just about options and far more often about identity, values, self-trust and the version of success someone is no longer willing to chase. It is a thoughtful conversation about discernment, human presence and why, when the stakes feel personal, honest reflection still matters more than fast answers.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! Nigel Lowe’s career did not begin with a fast track or a perfect plan. It began with starting where he could, learning quickly and saying yes to opportunities that stretched him.In this episode, Nigel Lowe, Partner at PA Consulting, reflects on returning to the UK at 22 after being raised in Jamaica, building resilience early and then working his way up from an administrative role in government to writing policy for ministers. He shares the pivotal moments that shifted his trajectory: a consultant who showed him what ‘real clarity’ looks like in practice, and an appraisal conversation where a manager challenged him to aim higher, leading to a funded MBA, which he completed with a distinction.Nigel also speaks openly about being ‘the only one in the room’, navigating difference in senior environments, and taking on the assignments others avoided because he felt he could not afford to miss his chance. The result is a grounded conversation about integrity, ambition, mentorship and how success is rarely a solo effort, it is often shaped by the handful of people who believed in you before you fully believed in yourself.Key LearningsOne person’s belief can change the size of your life.Nigel credits “a handful of people” who saw potential he could not yet name, from the appraisal conversation that opened the door to a funded MBA, to the mentor who gave him a clear steer. The learning is not just ‘mentors matter’, it is that being properly seen can reset your ambitions and your standards overnight, because once you can picture what is possible, you cannot go back to a smaller version of yourself.Integrity is not a trait, it is a practice with a memory.Nigel describes three promises he was asked to make when he was offered the MBA opportunity: use it for good, keep developing yourself and contribute back, never use it to gain power over others. What makes this profound is how he describes it working in real life: when leadership tempts you to ‘flex’, he can still hear those promises, acting like a guide rail. The learning is that values only matter when they are specific enough to steer your behaviour in the moments where it would be easy to justify the opposite.Guest Information:http://www.linkedin.com/in/nigel-lowe-87710a2We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! In this episode of The Secrets of Learning and Development, we’re joined by Charlie Warshawski — coach, trainer, mentor, speaker, YouTuber, and founder of Love Your Coaching. Charlie’s known for his warmth, clarity and straight-talking insights on what it really takes to become a confident coach, supervisor or mindset practitioner.You’ll hear how he went from hotel management in the 80s, through education, to building an ILM-accredited training centre and why he believes most people underestimate what’s actually learnable. From letting go of coloured pens to calling out the coaching industry’s silence on business realities, Charlie brings honesty, humour and hard-earned wisdom to this conversation.If you're curious about growth mindset, coaching supervision, or building a practice with purpose, this one’s well worth a listen.Key LearningsLetting go of old habits is part of becoming a better coachCharlie spoke candidly about the challenge of unlearning certain behaviours during his PCC journey, especially his tendency to over-explain and blend coaching with mentoring. Through supervision and reflection, he realised that true coaching often lies in brevity, presence and trust in the client's thinking.Coaching as a business requires more than passion and accreditationCharlie emphasised that many new coaches underestimate the challenge of building a sustainable coaching business. He believes it is essential to be upfront about the marketing, visibility and resilience needed and that learning how to position yourself is just as critical as the coaching skills themselves.Guest Information:Website: https://www.loveyourcoaching.com/Our courses: https://www.loveyourcoaching.com/course-dates/LinkedIn: https://www.linkedin.com/in/charliewarshawski/Instagram / X: https://www.instagram.com/loveyourcoaching/?hl=enPodcast or YouTube https://www.youtube.com/@loveyourcoachingWe are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! In this bonus episode, Julia and Valerie explore why strategy alone isn’t enough and how building from self-worth changes everything.Julia reflects on what happens when your confidence is tied to job titles, outcomes or external validation. She shares her own experience of launching a coaching practice without guarantees, and how believing in her value before the results made the biggest difference.If you’ve ever found yourself chasing the next goal without feeling fully grounded, this conversation is an invitation to pause, reflect and reconnect with the foundation that really matters.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! What if the life you never planned for turns out to be exactly the one you needed?In this powerful episode, we sit down with Louise Pengilley, a business growth and mindset mentor whose journey from global corporate leadership to running her own business was sparked by a single, unexpected question: “Can you teach me everything you know?”Louise shares how she rebuilt her career and redefined success after redundancy, burnout and her husband's life-altering cancer diagnosis. This isn’t a story of polished pivoting. It’s about boundaries, burnout, brave choices and building a business that fits real life.You’ll hear:Why self-employment wasn’t the plan but became the right pathThe three ‘D’s from corporate life that still shape her approach todayHow illness shifted everything—priorities, pace and purposeWhy energy, mindset and wellbeing are the real performance strategyWhat her clients say when they finally feel calm, clear and back in controlLouise is real, grounded and unafraid to talk about the hard stuff. Whether you’re leading, building, or rethinking your next move this conversation will stay with you.Key LearningsSimplicity and Personalisation Beat Generic StrategyLouise has developed over 60 tools, templates and models not to overwhelm, but to simplify. Her approach is rooted in making strategy practical, personal and easy to implement. She emphasises that tools alone aren’t enough they need to be shaped around each individual’s personality, energy and business needs.Corporate Experience Still Matters Just on Your Own TermsThough Louise walked away from a successful corporate career, she hasn’t left her experience behind. The structure, discipline and empathy she learned in leadership roles continue to underpin her work. Her story challenges the myth that reinvention means starting from scratch instead, she shows how to repurpose your past for the future you want.Guest Information:https://www.facebook.com/louisepengilleybusinessmentor/https://www.instagram.com/louisepengilleybusinessmentor/https://www.linkedin.com/in/louisepengilleybusinessmentor/We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! Social capital is the invisible force that shapes how work really gets done, especially in hybrid teams, fast-moving organisations and a world increasingly influenced by AI.In this bonus episode, Julia and Valerie unpack what social capital actually is, how to spot it in action and why it has become a strategic advantage rather than a ‘nice to have’. Valerie breaks down the three types, bonding, bridging and linking, and explains how each one affects trust, collaboration and resilience.You’ll also hear real-world prompts on what high social capital looks like when teams are distributed and when cross-functional work either flies or stalls, plus the potential downsides such as cliques and gatekeeping, and how leaders and L&D professionals can think about building it more intentionally.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! In this episode of The Secrets of Learning and Development, we meet Lavinia Mehedintu, co-founder of Offbeat, whose journey from disengaged student to learning architect has reshaped how we think about professional growth. What began as a single LinkedIn post during lockdown has grown into a global newsletter, thriving membership hub and the intimate Offbeat Fest centred not on scale, but on real connection.Lavinia opens up about:Why traditional learning never clicked for herThe mindset shifts that came with entrepreneurshipWhat it really means to build a learning environment not just push contentHow burnout taught her the importance of boundaries, identity and doing meaningful work on your own termsIf you're curious about the real stories behind purposeful business-building and want fresh insight into what’s possible when learning meets community, this episode is for youKey TakeawaysLearning Flourishes in the Right Environment - Not in the Right ContentLavinia emphasised that real learning doesn't come from cramming information or pushing more content. It comes from designing environments where people feel safe, autonomous and connected. Her concept of being a “learning architect” is rooted in this idea, it's not about delivering more, it's about shaping spaces where people want to learn.Entrepreneurship is as Much About Self-Discovery as It Is About BusinessLavinia spoke candidly about the emotional journey of building Offbeat. Burnout, identity fusion and the pressures of growth all led her back to therapy and into a deeper understanding of how important it is to protect her own wellbeing. Her big lesson: separating your personal identity from your business is essential for long-term sustainability and mental health.Guest Information: https://www.linkedin.com/in/laviniamehedintu/ https://www.offbeat.works/[email protected] https://www.youtube.com/@offbeatlearningWe are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! In this bonus episode of The Secrets of Learning & Development, Julia Bend and Valerie Merrill explore what it really means to lead without emotional armour.When leaders are always composed and always capable, it can unintentionally create distance. Julia reflects on how the performance of strength, while often rewarded, can leave leaders feeling isolated and teams disengaged.Together, they unpack why vulnerability is not about oversharing, but about signalling safety, building trust and making space for real dialogue. With sharp insights and practical examples, this episode challenges the long-standing belief that openness is a risk and instead makes the case that it is a strength.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! S4 EIn this episode of The Secrets of Learning and Development, Julia and Valerie are joined by Lucy Wooldridge, accredited master coach and founder of Resilience with Lucy, whose work focuses on mindset, emotional literacy and redefining what it means to be resilient.Lucy shares her early experiences working in addiction and mental health services, and how those years shaped her belief that resilience isn’t about endurance it’s about awareness, adaptability and learning to pause. She discusses the power of emotional literacy, how NLP helps reframe limiting beliefs, and introduces the lesser-known benefits of auricular acupuncture as a tool for reducing stress and supporting wellbeing at work.This is an honest and insightful conversation about compassion, reframing what strength really looks like, and helping both individuals and organisations move from pressure to possibility.Key TakeawaysResilience isn’t about pushing through — it’s about adapting, pausing and choosing differently.Lucy challenges the outdated view that resilience means constant endurance. Instead, she reframes it as a capacity we all have, which can be rediscovered and strengthened through self-awareness, rest and conscious choice.Emotional literacy is a foundational skill for wellbeing, both individually and in teams.By expanding our emotional vocabulary and learning to name what we’re feeling, we create space to respond rather than react. This not only deepens self-connection but also improves empathy, communication and resilience in professional environments.Guest information:http://www.resiliencewithlucy.co.uk/https://www.facebook.com/share/g/1FDvGw46d2/?mibextid=wwXIfrhttps://www.instagram.com/resiliencecoaching.lucy?igsh=MW9sdjBybXZ0a2RoNA%3D%3D&utm_source=qrhttps://www.linkedin.com/in/lucy-wooldridge?utm_source=share_via&utm_content=profile&utm_medium=member_iosWe are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! What happens when learning is no longer an event, but a natural part of everyday work?In this bonus episode, Julia sits down with Valerie to explore the concept of learning in the flow of work what it means, why it’s gaining momentum, and how organisations can make it more than just a buzzword.Valerie draws on years of experience in L&D to share:Why traditional training models are struggling to keep upHow to support learning without taking people out of their rolesThe difference between organisational responsibility and individual ownershipThe thinkers influencing how we view learning todaySimple, effective ways to embed learning into the daily workflowPacked with practical insights, this episode is perfect for anyone looking to refresh their approach to learning at work, without adding more to the to-do list.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! In this episode of Secrets of Learning and Development, hosts Julia and Valerie sit down with Sarah Armstrong Smith, former Chief Security Advisor at Microsoft and author of Effective Crisis Management and Understanding the Cyber Attacker.Sarah’s career spans fraud investigation, crisis response and cybersecurity, with frontline experience of major global events including the 9/11 attacks, the 7/7 London bombings and the COVID-19 pandemic. What connects them all is her enduring focus on human behaviour,  how people respond under pressure, and what gets overlooked until it’s too late.Together, they explore why so many lessons from major crises are ignored, how small issues spiral into large-scale failures, and what leaders can do differently to build cultures of integrity and accountability. Sarah shares candid stories from her earliest days investigating fuel card fraud to her time managing crisis response in some of the world’s most high-pressure environments.They also discuss the motivations behind cyber attackers, the dangers of diluted reporting, and why integrity, not process, is often the deciding factor in how well an organisation recovers from disaster.This episode is a rare behind-the-scenes look at what happens when systems break, leaders freeze, or culture fails. With clarity and conviction, Sarah makes the case for braver conversations, sharper foresight and truly putting people first.Whether you lead teams, manage risk, or want to understand how to respond better when the pressure is on, this conversation is packed with insight.Key LearningsCulture is the real crisis indicator. Many disasters aren’t the result of sudden events, but of longstanding warning signs that were ignored or downplayed. Poor culture, where employees don’t feel safe to speak up, leadership avoids uncomfortable truths, and red flags are buried, creates the perfect conditions for failure. The real risk isn’t always technical; it’s cultural.Cyber threats are deeply human. Behind every cyber attack is a motivation, and it’s not always financial. From nation-state espionage and disinformation to insider threats and emotionally manipulative scams, understanding the human drivers behind attacks is just as critical as protecting systems. If we focus only on the technology, we miss the full picture.Guest Information: [email protected] Armstrong-Smith | LinkedInKeynote for Tech Show London: https://www.techshowlondon.co.uk/tech-show-london-2026-programme/keynote-presented-by-sarah-armstrong-smith?We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! Why do some ideas land effortlessly while others get rejected, even when they promise progress?In this bonus episode of The Secrets of Learning & Development, Julia and Valerie explore the MAYA Principle, a design concept coined by Raymond Loewy that holds surprising relevance for business development, learning strategy and organisational change.MAYA stands for Most Advanced Yet Acceptable, the idea that people are most likely to embrace new ideas when they feel innovative but still familiar. Valerie shares how this plays out in real L&D scenarios, from programme redesigns to digital transformation. Julia brings a fresh lens through thoughtful questions, exploring how language, framing and psychology all shape whether change is adopted or resisted.If you’re designing, pitching or repositioning anything in your work, this short episode will help you think more strategically about how to gain buy-in without compromising on innovation.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! In this episode of Secrets of Learning and Development, we’re joined by Sam Isaacson, coach, author and founder of an AI-powered coaching platform that is currently being piloted within the NHS and explored by several large organisations.With a background in technology risk consultancy, Sam brings a unique lens to the evolving conversation around AI and coaching. He shares how his own shift into coaching sparked a deeper interest in human behaviour, and how this eventually led him to create a non-directive AI tool designed to open up coaching access to people who might otherwise never experience it.We discuss:The early pilots of his AI coaching platform, including work with NHS staffWhy the platform never gives answers and instead focuses on asking thoughtful questionsWhat it means to bring coaching into organisations as a scalable, reflective practiceThe role of choice, tone and trust in both human and AI-led conversationsWhy Sam believes good coaching, whether human or digital, starts with listening wellWhile opinions may differ on how far AI should go in the world of coaching, this episode offers space to consider the questions it raises. Sam shares his thinking with openness and clarity, giving listeners the chance to reflect on what might support or challenge their own views.Key LearningsAI can expand access to coaching, but it is not a replacement for human connection.Sam is clear that his platform is not designed to replace human coaches. Instead, it offers a non-directive, reflective experience to people who would not otherwise have access, such as NHS staff or frontline workers. For some, the AI experience may be their first exposure to coaching-style questioning. The tool focuses on asking one thoughtful question at a time, rather than providing solutions, encouraging users to do the thinking themselves.Measuring coaching impact matters and AI can help with that.Drawing on his consultancy background, Sam questions why coaching often goes unmeasured. His platform incorporates self-efficacy and goal attainment metrics into the process, aiming to show tangible outcomes from reflective work. He argues that this kind of measurement strengthens the case for coaching as an organisational investment, rather than something optional or difficult to justify.Guest information: https://isaacson.uk http://isaacson.uk/digital-and-ai-coaches-conferencehttps://www.aicoach.chat/ linkedin.com/in/samisaacson https://tidycal.com/isaacson/introWe are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! In this bonus episode, Julia and Valerie unpack why so many high-performing professionals delay their own development waiting for things to calm down, for space to appear, or for the perfect time that never quite arrives.Julia reflects on the hidden resistance that often sits behind busyness, over-delivering and perfectionism. She shares why growth can feel threatening when your identity is built around being competent, and how reconnecting with your values and purpose can shift everything.If you’ve been putting off your next step because life is too full, this conversation is a gentle challenge and a timely reminder that your growth doesn’t have to wait.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! In this warm and insightful episode, we’re joined by Victoria Rennoldson – global communication coach, speaker and founder of Culture Cuppa. Her journey takes us from international brand marketing to supporting leaders worldwide to communicate with clarity, confidence and cultural awareness.We explore how Victoria built a purposeful career after stepping away from corporate life, and what it takes to find your voice in cross-cultural environments. She shares how a near-relocation, a bold career pivot and a decade of coaching led to her bestselling book, Become a Global Leader.With candour and depth, Victoria reflects on confidence as a daily practice, the difference between being seen and being understood, and the legacy that drove her to capture ten years of insights. A rich conversation for anyone looking to lead across difference, show up with authenticity and create space for meaningful communication.Key LearningsConfidence grows through action, not before it.Victoria highlights a common misconception many professionals hold — that confidence must come before action. In reality, she explains, confidence is built through action. By taking the first step, even when you're unsure, and continuing to show up, you gradually build the self-belief and presence needed to lead effectively. This mindset shift is especially powerful for those stepping into visibility or navigating unfamiliar territory.Communication across cultures requires intentionality and adaptability.Drawing from her global career and coaching experience, Victoria emphasises that effective cross-cultural communication goes far beyond language skills. It involves recognising non-verbal cues, understanding unspoken norms, and adapting your approach to create meaningful connection — especially in virtual environments. Tools may enable collaboration, but it’s human connection that ensures communication truly lands.Guest information:https://linkedin.com/in/victoria-rennoldsonhttps://culturecuppa.com/bookhttps://culturecuppa.com/podcast/We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! In this bonus episode, Julia and Valerie explore why learning goals matter more than ever in today’s fast-paced professional world. It’s not about rigid plans or endless courses, but about staying relevant, focused and intentional with how you grow.Valerie shares how she helps professionals cut through the overwhelm by identifying learning goals that actually support their next steps not just their current role. From daily habits to quick wins, she offers practical ways to embed learning into the everyday. Julia adds her perspective from coaching, highlighting how small actions and naming your intentions can create powerful momentum.Whether you’re feeling behind on your development or just want to make smarter choices about where to invest your energy, this episode offers grounded advice and plenty to reflect on.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! S4 E3In this episode, we sit down with Ashleigh Harvey actor, writer and confidence coach, whose career has taken her from the stages of South Africa to the West End and into a new chapter helping professionals present with confidence.Ashleigh shares how she found her voice at 11 years old in a school production of The Pirates of Penzance, and what gave her the courage to leave everything behind and move to London. She talks openly about the realities of auditioning in one of the world’s toughest industries, handling rejection, and how she turned the challenges of the pandemic into a new way to support others.We explore how her theatre experience has shaped the business she now runs helping leaders and teams bring their full selves to the room. While still performing in Fawlty Towers in London’s West End and on tour, Ashleigh now delivers training sessions in each city she visits, blending both worlds on her own terms.This is a candid, honest and at times emotional conversation about keeping going, learning from rejection and staying grounded in what really matters.Key Learnings:Rejection isn't personal — it's part of the process.Ashleigh explains that in the performing arts, being rejected is far more common than being selected. She shares how she learned to view rejection not as a judgment of her worth, but as a reflection of fit and how she uses each experience as a prompt to reflect, adapt and improve.Her approach: “You have to run towards it, embrace it, and then learn from it.”Do one thing every day to keep moving forward.Whether it was sending a single email, doing vocal warm-ups, or going for a run, Ashleigh talks about the power of small, consistent actions. During long periods without work, she kept herself going by staying active in small ways, building momentum even when motivation was low. As she puts it: “Everything adds up.”Guest Information:[email protected] linkedin.com/in/ashleigh-harveyldn https://thoughtful-maker-2236.kit.com/behindthecurtainWe are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! S4: E2What happens when success on paper doesn’t match how you feel inside?In this powerful conversation, performance psychologist, entrepreneur and author Baiju Solanki shares how redefining success, removing interference and getting radically honest transformed his career and his life. From walking away from a high-paying role to launching multiple businesses, Baiju speaks candidly about identity, leadership and the mindset traps that hold even high-achievers back.We explore:• Why alignment matters more than accolades• How fear and avoidance show up in leaders• What true performance looks like when ego is stripped away• Why AI is creating a new imperative for human-led leadershipHonest, energetic and full of sharp insight — this episode will stay with you.Key TakeawaysPerformance isn’t about potential — it’s about removing interference. Baiju unpacks how internal blockers like fear, self-doubt and people-pleasing can quietly limit even the most outwardly successful professionals.True success comes from inner alignment, not external validation. Through stories and lived experience, Baiju explains why fulfilment starts with identity, self-awareness and taking responsibility at the highest level.Guest Information: linkedin.com/in/baijusolanki-performance-psychologist baijusolanki.com/ changeyourgamebook.com/ We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! In this bonus episode, Julia and Valerie talk openly about what networking is really about. It’s not the awkward card-swapping kind, but the kind that leads to real relationships, unexpected opportunities and even co-hosting a podcast.From the cringe of speed networking to the value of showing up consistently, they explore why some connections last 15 years while others fade away. Valerie shares her approach to staying curious, being present and following up in a way that feels natural rather than strategic. Julia reflects on how her own view has evolved and why networking no longer feels performative.If you’ve ever felt uncomfortable in a room full of strangers or unsure how to re-engage with your network, this conversation is for you. Practical, honest and full of warm insight, it’s a reminder that the best connections often begin with a simple conversation.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! S4:E1In this episode of The Secrets of Learning and Development, Julia and Valerie are joined by Nick Shackleton-Jones, award-winning learning strategist, author and speaker, known for shaking up traditional thinking in learning and development.Nick shares his unconventional career journey from psychology lecturer to leading roles at Siemens, the BBC, BP and Deloitte, reflecting on how questioning the norm and embracing being a self-described “nuisance” shaped his path. He discusses what happens when your values no longer fit the corporate mould, why he believes success isn’t about scaling up, and how “holding hands” is essential when driving meaningful change.This is a candid and thought-provoking conversation about challenging conventions, finding work that truly fits and redefining what success can look like.Key TakeawaysSuccess doesn’t always mean scaling up – Nick challenges the obsession with constant growth, arguing that success can mean building a career and life that prioritise adventure, fulfilment and alignment with personal values over expansion for its own sake.Meaningful change in organisations requires “holding hands”  Driving change isn’t about racing ahead with big ideas. It’s about bringing people along, showing them the vision, moving at a sustainable pace and building trust so the change actually lasts.Guest Information:Shackleton Consulting [email protected]://www.linkedin.com/in/shackletonjones/We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! Bonus Episode: Exploring The Coming Wave by Mustafa SuleymanIn this bonus episode of The Secrets of Learning & Development, Julia and Valerie explore The Coming Wave by Mustafa Suleyman a thought-provoking bestseller examining how AI and biotech are reshaping our world. Valerie, ever the book enthusiast, shares why this title grabbed her attention and how it’s influencing her thinking on innovation, ethics and inclusion.Together, they unpack the book’s key themes, from the promise of AI-powered breakthroughs in healthcare and education to the darker concerns around power, pace and global inequality. Whether you're tech-savvy or just tech-curious, this conversation offers a balanced, accessible entry point into some of the most pressing questions of our time.Tune in for honest reflections, sharp insights and a few surprises all sparked by one compelling read.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! S3 E:12In this warm and compelling episode, we’re joined by Pooja – senior leader, transformation expert and passionate advocate for women in tech and leadership. Her story takes us from restarting a career in a new country to leading complex global programmes, uncovering strength in uncertainty and growth in discomfort.We explore what it means to adapt across cultures, step into unfamiliar territory and stay true to yourself along the way. Pooja shares candid reflections on finding her voice in British corporate life, leading high-stakes projects like Terminal 5, and making the jump from operations to technology leadership.With refreshing openness, she speaks about the power of asking for help, the myth of work-life balance and why she never looks for a perfect fit in her next role. This episode offers thoughtful insight into resilience, purpose and the quiet confidence that comes from backing yourself.Key LearningsYou don’t need to know it all to say yes – Pooja highlights the importance of taking on new challenges before feeling fully ready, trusting that growth comes through action, not perfection.Real change is always about people – Whether leading major tech transformations or adapting to a new culture, Pooja reminds us that success hinges on connection, collaboration and shared purpose.Guest Information: linkedin.com/in/poojabatrabagga1 [email protected] are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! In this bonus episode of The Secrets of Learning & Development, Valerie and Julia unpack the role of open-mindedness in dealing with change, both personally and professionally.They explore how assumptions, like “I’m not creative” or “I’m too old for this tech”, can quietly shape behaviour and block growth, even when the tools and opportunities are right in front of us. From coaching insights to learning design, they discuss why the real challenge isn’t adapting to change. It’s believing we can.Featuring practical thinking models like First Principles, Inversion and Second-Order Thinking, this conversation offers a thoughtful take on how leaders and learners can stay relevant, reflective and curious in the face of rapid shifts like AI and hybrid working.If you’ve ever questioned whether your mindset is helping or holding you back, this episode is for you.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! S3: E11In this episode of Secrets of Learning and Development, hosts Julia and Valerie sit down with Tom McDowall, consultant, strategist and founder of Evolve L&D, for a conversation that questions long-standing norms in the learning and development space.Tom’s career began in sales management, where he quickly saw how poor training was not only failing to deliver results, but was also letting people down. That early frustration led to a mission: to challenge ineffective practices, encourage experimentation and push L&D to think harder about what it really exists to do.Together, they explore why many L&D teams are still stuck in a cycle of producing content rather than solving problems, and how that mindset limits their influence and impact. Tom shares how simple A/B testing, bold thinking and candid internal dialogue can shift a team from doers to trusted partners in organisational performance.They also discuss what it truly takes to earn a seat at the top table. Beyond ambition, there is often a skills gap that prevents many from operating effectively at a strategic level. Tom opens up about the pressures of professionalising the industry, the need for clearer career pathways, and why generosity and support matter more than ever for those entering the profession.This episode is full of straight-talking insight, grounded advice and constructive provocation. Whether you are new to L&D or a seasoned leader ready to shake things up, Tom’s perspective offers a thoughtful call to action. Stop doing what has always been done and start thinking differently.Key LearningsL&D needs to stop measuring success by output and start focusing on impact.Tom challenges the long-standing reliance on metrics like number of courses delivered or attendance rates. He argues that these fail to reflect real learning or behavioural change, and that L&D teams must take responsibility for shifting the conversation toward more meaningful measures. Without that shift, L&D risks being undervalued and stuck in an order-taking role.Small-scale experimentation can lead to powerful insights and organisational change. Through a simple A/B test comparing traditional e-learning with a drip-fed email campaign, Tom demonstrated how alternative approaches can dramatically increase engagement and effectiveness. These kinds of experiments not only improve outcomes, they also prompt broader discussions about the purpose and direction of L&D within organisations.Guest Information:[email protected]://www.linkedin.com/in/tom-mcdowall https://www.youtube.com/c/InstructionalDesignTipsEvolve L&D - Making L&D a Radical But Essential Business PartnerWe are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! In this bonus episode of The Secrets of Learning and Development, we explore a question that many senior professionals carry quietly: “Is this all there is?”It’s not about failure or dissatisfaction. It’s about the unsettling moment when success doesn’t feel how you thought it would. The promotion comes through, the goals are met, but something still feels off.Julia shares a real conversation that sparked this reflection, and together with Valerie, they unpack what happens when external success no longer aligns with internal motivation. They explore why this feeling is more common than you might think, what it could be telling you, and how to start listening to it without tearing everything down.If you’ve ever found yourself questioning the path you're on, even quietly, this one’s for you.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! In this reflective bonus episode of The Secrets of Learning and Development, Julia and Valerie turn the mic on themselves to share the unexpected lessons they've learned from creating the podcast.From realising how people fit learning into their daily lives, to discovering the quiet power of voice and conversation, they explore what has made this journey meaningful — both for them and their listeners.They talk about:Why learning doesn’t need a classroomHow stories often stick more than strategiesThe surprising intimacy of audioWhy downloads don’t measure real impactIf you’ve ever wondered what goes on behind the scenes of a podcast — or how learning really happens in the moments between the frameworks — this episode offers a warm and thoughtful look at what matters most.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! S3 E10In this rich and revealing episode, we’re joined by Angela De Souza – serial entrepreneur, author of over 30 books, and founder of Women’s Business Club, a global platform championing women in business. Angela’s story is anything but conventional, beginning with a childhood snail-breeding venture and evolving into a purpose-led business movement that spans continents.We explore her unshakable belief that business can – and should – be human. Angela shares powerful reflections on building with integrity, leading from lived experience, and why success must be self-defined. She opens up about shifting from pastoral care to profit, unpublishing her past to tell a new story, and how nature influences her approach to growth and sustainability.From pricing with confidence to redefining leadership and letting go of imposter syndrome, this episode is packed with honesty, encouragement and grounded business insight.Key TakeawaysProfit isn’t a dirty word  it’s proof of a sustainable business.Angela challenges the discomfort many women feel around money, emphasising that making a profit should be seen as a strength, not something to apologise for. A healthy business isn’t just about passion, it must also be financially viable.Success should reflect your values, not social expectations.Rather than chasing a polished image of success, Angela encourages defining it on your own terms. For her, success is found in daily balance, meaningful impact and making time for what brings joy not just what brings revenue.Guest Information:https://www.linkedin.com/in/angelacdesouza/https://www.angeladesouza.com/https://womensbusiness.club/https://www.muffinandpoppy.co.uk/We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! In this bonus episode of The Secrets of Learning and Development, Julia and Valerie share their personal journey from sitting in the audience to stepping onto the stage at the Speak & Shine Summit.Speak & Shine is a platform that helps women build confidence, raise their visibility, and share meaningful messages on stage. After watching from the sidelines, both Julia and Valerie decided to take the leap and discovered just how powerful it feels to step up and truly own your voice.They open up about the nerves, the preparation, the unexpected challenges, and the standout moments that made the experience unforgettable. From the writing process to the reactions in the room, this conversation is a candid look at what it really takes to move from “I could never do that” to “I did it and I grew from it.”If you’ve ever wondered what might happen if you said yes to being seen in a bigger way, this episode might be the encouragement you need.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! What if the real leadership advantage in the AI era is not about IQ at all, but EQ?In this bonus episode of The Secrets of Learning and Development, Training Consultant Valerie Merrill and Executive Career Transition Coach Julia Bend explore why emotional intelligence is emerging as the defining trait for leaders in a world shaped by automation.They share real examples of leaders who used empathy and openness to ease anxiety around AI, highlight the five traits that make EQ practical rather than abstract, and touch on the rise of SQ (social quotient) in building stronger teams.Expect clear insights, relatable stories from the field, and practical ways to start developing your own emotional intelligence, even if it does not come naturally.Whether you are leading through change, working in a team that is adapting to new technology, or curious about the future of leadership, this conversation shows why EQ is no longer optional, it is essential.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! S3 E9: In this candid and engaging episode, we’re joined by Jo Cook, virtual learning pioneer, editor of Training Journal, and unapologetically curious creative. Jo shares her unconventional journey from teenage journalism dreams to discovering a passion for teaching, which sparked during a nerve-racking first classroom experience.We explore Jo’s fearless move into self-employment, her early adoption of virtual classrooms, and how creativity fuels everything she does, from glittery canvases to online facilitation. She also opens up about navigating feedback, synthesising insights across projects, and why her business is aptly named “Lightbulb Moment.”Whether you’re an L&D professional, creative thinker or someone figuring out what energises you, this episode is packed with humour, honesty and practical wisdom.Key LearningsCuriosity is a powerful compass for career growthJo’s journey shows that following what genuinely interests you even if it doesn’t fit the conventional path  can lead to unexpected and fulfilling opportunities. Her curiosity led her from journalism to teaching, and eventually to becoming a respected voice in virtual learning.Feedback is valuable, but boundaries matterJo shares how learning to discern which feedback to take on board, and which to leave behind, was a crucial part of her personal and professional development. It’s not about ignoring criticism, but about knowing yourself well enough to decide what truly serves your growth.Guest Information: https://www.linkedin.com/in/jocooklightbulb/https://lightbulbmoment.info/https://www.trainingjournal.com/[email protected] are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! S3 E8: In this engaging episode, Valerie and Julia are joined by Michael Strawbridge, Global Head of Community at the Learning and Performance Institute, whose unique journey from professional actor to L&D leader offers rich insights into confidence, connection and the power of asking questions.Michael shares how his stage training continues to shape his approach to public speaking, virtual engagement and leadership presence. He reflects on the transferable skills that have allowed him to build trust with global audiences, and how he uses curiosity as a compass in both community-building and learning design.From hosting high-impact webinars to shaping global conversations, Michael reveals what makes a professional community thrive and why meaningful exchange, not job titles, builds lasting partnerships. We also explore current L&D challenges, including AI, impact measurement and leadership development, and why some conversations still haven’t moved on.A thought-provoking conversation for anyone working through the evolving learning landscape.Key TakeawaysConfidence is built through preparation, not personality Michael draws on his acting background to highlight how knowing your message and treating every engagement like a performance helps overcome nerves, even for introverts. It's not about being extroverted, it's about being ready.Meaningful professional communities are built on genuine conversation – Rather than leading with job titles or sales pitches, Michael emphasises the importance of curiosity and human connection. The most valuable exchanges often come from informal, agenda-free conversations.Guest Information:https://www.linkedin.com/in/michael-strawbridge-flpi-filp-ba-hons-66793331/ [email protected]://www.thelpi.org/We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! S3:E7In this episode, we sit down with Stella Collins, co-founder of Stellar Labs and a trailblazer in applying neuroscience and psychology to learning and development. From starting out as a coder to becoming an influential speaker and author of Neuroscience for Learning and Development, Stella shares how her career evolved through curiosity, frustration with traditional training, and a deep-rooted passion for making learning practical and effective.We explore her journey into entrepreneurship, her creation of the GEAR model, and her insights on how AI and data can support learning that truly transfers into behaviour. Stella also shares her experience as a keynote speaker and her ambitions to help organisations build self-directed learning cultures that actually work.Whether you’re in L&D, leadership or just fascinated by how we learn, this episode is packed with honest reflections, practical ideas and a few surprises (pirate ships included).Key LearningsLearning Transfer Requires More Than Just ContentStella emphasises that real learning happens when people apply what they've learned, not just consume information. Her GEAR model (Guide, Experiment, Apply, Retain) and collaboration with experts in learning effectiveness highlight the importance of designing learning experiences that lead to behavioural change , not just knowledge gain.AI and Tech Are Tools, Not Solutions , Without Human UnderstandingWhile Stella champions the use of AI and data in learning, she is clear that these tools are only effective when grounded in a solid understanding of how people learn. It’s the human judgement, clarity of outcomes, and relevance that determine whether tech truly enhances learning.Guest Information:http://stellacollins.com/https://www.linkedin.com/in/stellacollinslearningrevolution/We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! S3:E6In this episode of The Secrets of Learning and Development, Julia and Valerie welcome Dr Seb Fox, an experienced team coach, researcher and soon-to-be author for a compelling conversation that challenges conventional coaching models.Seb shares his unexpected journey from finance and marketing into the world of coaching, and how a curiosity about behavioural change led him to specialise in team coaching. Drawing on insights from his doctoral research into emergent coaching, he unpacks what really makes teams effective and why traditional models often miss the mark.Listeners will gain fresh perspectives on:The true purpose of team coaching and why performance isn't the goalThe concept of emergence, and how it reshapes the coaching conversationWhy team coaching isn't just one-to-one coaching in a group settingNavigating complexity, discomfort and transformation within team dynamicsWhat to expect from Seb’s upcoming book on emergent team coachingWhether you're a coach, team leader or simply curious about the future of team development, this episode offers rich insights into a practice that is as complex as it is rewarding.Key TakeawaysTrue transformation in teams begins when coaches let go of rigid models and allow what’s blocking progress to emerge.Seb challenges traditional frameworks, arguing that teams often don’t know what’s getting in their way until they’re given space to explore, and that’s where emergent coaching begins.Performance is not the coach’s responsibility, it’s the team’s.Rather than striving to drive outcomes, Seb emphasises that a coach's role is to create the conditions for insight and ownership. Sustainable performance only comes when teams take responsibility for the change themselves.Guest Information:https://www.linkedin.com/in/sebastianfox/http://www.brownfoxconsultancy.com/[email protected] are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! It’s our podcast anniversary!One year, three seasons, and a whole lot of honest conversation later, we’re celebrating everything The Secrets of Learning and Development has become.In this special episode, we reflect on what sparked the podcast, how it’s evolved, and the moments that made it all worthwhile from the honest stories our guests have shared to the listener messages that stayed with us.We share a few behind-the-scenes memories, celebrate our award nomination, and look ahead as Season 4 begins to take shape.To everyone who’s tuned in, joined us as a guest, shared an episode, or simply listened quietly in the background, thank you.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! What if career change isn’t just about your next role, but who you’re becoming?In this bonus episode of The Secrets of Learning and Development, Valerie Merrill and Executive Career Transition Coach Julia Bend uncover the hidden emotional load behind career change the identity shifts, quiet questions and inner work that rarely make it onto LinkedIn.They share real experiences and insights on what it feels like to lose your footing, why emotions like grief, doubt and guilt surface, and how to start rebuilding without rushing the process.Expect honest stories, practical ways to ease the uncertainty, and a reminder that reinvention isn’t loud. Sometimes it’s a slow, reflective process that shapes not just your career, but how you see yourself.Whether you’re in transition or supporting someone through one, this conversation will help you recognise the invisible workload of reinvention and why it matters.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! S3 E:5In this episode, we’re joined by Laurie Kozan, founder of Own Source Marketing Studio, whose career spans PR, branding, design and digital strategy, all anchored by a single golden thread: shaping how people experience information.Laurie talks about navigating transitions, from international moves to career pauses and pivots, and how each phase deepened her understanding of meaningful communication. She shares powerful insights into the often-overlooked nuances of brand identity, particularly for solopreneurs translating deep expertise into something their audience can actually connect with.We explore how curiosity drives her strategic approach, why she believes in saying yes before self-doubt kicks in, and what she learned from stepping onto the stage at Speak and Shine. With refreshing honesty and wit, Laurie unpacks the messy beauty of building a business that truly reflects your voice, while reminding us that clarity often begins with simply paying attention.Whether you're rethinking your brand, wondering how to present yourself after a career break or just love hearing how others turn curiosity into impact, this one’s for you.Key TakeawaysClarity in Communication Begins with Perspective-ShiftingLaurie emphasises that effective communication isn’t just about what you want to say, but how the audience will receive it. Whether you’re building a brand, pitching expertise or writing copy, success lies in understanding and bridging the gap between your own knowledge and how others perceive the problem. This shift in perspective is especially crucial for solopreneurs moving from corporate roles to consultancy.Your Brand Identity Should Be a Daily Tool, Not a Decorative AssetLaurie introduces the idea of a “source book”  a practical, strategic framework that anchors every brand decision, from messaging to offers. She makes a compelling case that brand identity isn’t about colours or logos, but about clarity of purpose, values and consistent language. When done well, your brand strategy becomes something you actively use to shape decisions, not just a static set of assets.Guest Information:https://www.sourcemarketingstudio.com/https://www.linkedin.com/in/lauriekozan/[email protected] are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! What if people don’t remember your words or actions, but how you made them feel?In this bonus episode of The Secrets of Learning and Development, Valerie Merrill and Executive Career Transition Coach Julia Bend explore why emotional presence shapes every interaction from coaching sessions to training rooms to everyday conversations.They share personal stories and insights about the subtle ways energy, connection and psychological safety influence how people learn, engage and remember you.Expect relatable examples, practical reflections and a reminder that sometimes the smallest gestures a pause, a smile, a touch of patience leave the biggest mark.Whether you lead, teach or simply work with people, this episode will shift how you think about the atmosphere you create.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! S3 E:4In this episode of The Secrets of Learning and Development, Julia and Valerie are joined by the inspiring Gill McKay, speaker, neuroscience advocate and co-founder of Speak and Shine. Gill shares her fascinating career journey across learning and development, corporate leadership and addiction recovery coaching, highlighting the pivotal moments that shaped her work.From designing leadership programmes informed by neuroscience to delivering a powerful TEDx talk on sober shaming, Gill reflects on the personal and professional experiences that helped her find her voice and support others in doing the same. She also introduces the mission behind Speak and Shine, which creates inclusive spaces for women to step into visibility with confidence.This is a thoughtful and uplifting conversation about identity, growth and speaking up, even when it feels difficult.Key LearningsVisibility begins with self-acceptance and clarity of purposeGill emphasises that confidence in public speaking and in professional life more broadly comes from knowing what you stand for and being able to say it out loud. Whether it's stepping onto a TEDx stage or launching a movement like Speak and Shine, the first step is internal: recognising your own voice and values before sharing them with others.Challenging cultural norms can lead to powerful personal and professional transformationGill’s decision to become alcohol-free revealed the deep-rooted stigma around sobriety, even among friends and colleagues. Her experience highlighted how prevalent unspoken biases can be, and how addressing them publicly can give others permission to reflect, relate and heal. This has become a cornerstone of her work, showing that personal change can drive meaningful social impact.Guest Information:https://gillmckay.com/https://www.linkedin.com/in/gillmckay/[email protected] are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! In this special bonus episode, Julia Bend and Valerie Merrill dive into a trend that’s gathering pace across organisations the rise of the Superworker.Far from being a tech buzzword, this is about real people using AI tools to work smarter, not harder. Valerie shares what’s driving the shift, what traits define a Superworker, and why it’s less about being tech-savvy and more about being curious, thoughtful and human.We look at the opportunities and the cautions from better decision-making to digital overload and offer practical tips for both leaders and individuals on where to begin.A thought-provoking listen for anyone interested in how technology is reshaping not just what we do, but how we grow, collaborate and lead.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! S3 E3: In this episode of The Secrets of Learning and Development, we sit down with Cathy Hoy, a trailblazer in the L&D space with an impressive career spanning over 25 years at global giants like Tesco, Coca-Cola, and Expedia. Cathy shares her unconventional journey into L&D, the pivotal moments that shaped her leadership, and the lessons learned from leading global learning initiatives.From navigating cultural differences in Southeast Asia to securing a direct reporting line to the board at Soho House, Cathy sheds light on what it truly takes for L&D professionals to move beyond the traditional ‘order-taker’ role and gain strategic influence. She discusses the often-overlooked need for business acumen in L&D leadership, the importance of aligning learning with commercial goals, and how CLO100 equips learning leaders with the skills and network they need to thrive at the executive table.This episode is a must-listen for anyone in L&D looking to elevate their strategic impact, break free from outdated perceptions, and position themselves as true business leaders.Key LearningsL&D Leaders Must Develop Business Acumen to Gain Strategic InfluenceCathy Hoy emphasises that to move beyond the traditional ‘order-taker’ role, L&D professionals need to speak the language of business. This means understanding commercial priorities, strategic objectives, and financial metrics to align learning initiatives with organisational goals. Without this shift, L&D risks being sidelined rather than seen as a critical driver of business success.Cultural Awareness is Key for Global L&D SuccessDrawing from her experiences in Southeast Asia and beyond, Cathy highlights the importance of adapting learning strategies to different cultural contexts. What works in one region may not resonate elsewhere, and success comes from observing, listening, and integrating cultural nuances into training approaches. This insight is crucial for L&D leaders working in multinational organisations who need to ensure learning is both effective and well-received across diverse teams.Guest Information:https://www.linkedin.com/in/cathyhoy/CLO100 - The Home of Learning LeadersWe are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! What if confidence isn’t the real issue? In this bonus episode of The Secrets of Learning and Development, Valerie Merrill interviews Executive Career Transition Coach Julia Bend to unpack a common career assumption: “I just need more confidence.” But is that really what’s holding people back?Julia shares practical insights from coaching professionals in transition revealing how what looks like a confidence issue is often something deeper: lack of clarity, misalignment with values or simply being in the wrong environment.Expect real examples, powerful questions to ask yourself, and a refreshing take on how to move forward when doubt creeps in.Whether you’re questioning your next step or supporting others through change, this conversation might just reframe the way you think about confidence.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! S3:In this episode, we meet the multifaceted Holly Worton – coach, author, shamanic practitioner and founder of North Downs Publishing. From quitting graduate school to running an eco hotel in Mexico, and later building a thriving publishing business in the UK, Holly shares the defining moments that shaped her unconventional career.She opens up about the mindset challenges she’s faced, particularly around self-worth, and the powerful tools she uses – like journaling and PSYCH-K – to navigate them. We explore the intersection of coaching, publishing and energy work, the misunderstood value of multidisciplinary careers, and how dynamic alignment can unlock a life of ease and flow.A must-listen for anyone contemplating change, feeling creatively stuck, or thinking about writing a bookKey LearningsYou don’t have to choose just one pathHolly’s journey shows that a successful career can be built by weaving together different passions and disciplines. Whether it’s coaching, publishing or shamanic work, her experience proves that combining varied interests can create a richer, more aligned professional life.Mindset blocks evolve but don’t disappearOne of Holly’s biggest insights is that limiting beliefs, like “I’m not good enough,” can resurface in different forms throughout life. The key is recognising them early and using practical tools, such as PSYCH-K and journaling, to shift those beliefs and keep moving forward.Guest Information:https://hollyworton.com/http://northdownspublishing.com/https://www.goodreads.com/hollywortonhttp://viewauthor.at/HEWhttps://instagram.com/hollyworton/We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! In this bonus episode of The Secrets of Learning and Development, Valerie takes the lead as she and Julia explore the trends shaping L&D in 2025. From the rise of personalised learning and microlearning to the growing emphasis on inclusivity and accessibility, Valerie shares timely insights and practical examples that reflect a rapidly changing environment. They also introduce the term “Learnership” and discuss how technology is changing the way we learn. If you’re keen to understand where L&D is heading and how to stay ahead, this episode is packed with value. We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! S3 E1: What does it take to rise from financial devastation and build a thriving business? In this episode of The Secrets of Learning and Development, we welcome Sarah Pittendrigh award-winning entrepreneur, investor, mentor, and author of The ICAN Method.Sarah’s story is a testament to resilience. After facing bankruptcy and losing everything, she rebuilt her life and went on to create multiple successful businesses, including a seven-figure empire. Through her ICAN Method, she has helped countless founders break free from limitations and create businesses that align with their values and lifestyle.In this candid conversation, Sarah shares the real cost of success, why mindset is everything, and how she challenges the glossy ‘seven-figure dream’ narrative. Whether you’re an entrepreneur, a leader, or navigating career challenges, this episode is packed with hard-won insights and practical strategies for building success on your terms.Key LearningsReframing Your Mindset is the First Step to Overcoming AdversitySarah’s story highlights that before taking action, you must reframe how you see your situation, only then can you unlock opportunities and move forward with clarity and confidence.Success Isn’t Just About Revenue It’s About Alignment and PurposeSarah challenges the idea that every business needs to chase seven-figure success. She explains that scaling a business comes with trade-offs, and what truly matters is building something that aligns with your values and desired lifestyle.Guest Information:https://sarahpittendrigh.com/https://www.linkedin.com/in/[email protected] are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! This season hosts Valerie Merrill and Julia Bend, bring you fresh, thought-provoking conversations with the people shaping how we learn, lead and grow at work.From bold career moves to innovative approaches to leadership and development, each episode offers honest reflections, practical takeaways and new ways of thinking about success in a changing world.Expect curious questions, unexpected insights and conversations that go beyond the usual soundbites.Subscribe now and discover the ideas, challenges and real-life stories that could shift your perspective and your next step.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! S2 E:13In this insightful episode of Secrets of Learning and Development, Julia and Valerie are joined by authors Brad Borkan and Holly Worton to discuss their collaborative book, Dynamic Alignment. Together, they unpack the eight-step process designed to help you uncover your passions, align with your true values and create a fulfilling, purpose-driven life.Listen as Brad and Holly share how their contrasting backgrounds, corporate decision making and personal growth, led to a uniquely blended approach to finding clarity and motivation. They reveal the story behind the book’s title, the challenges of co-authoring and the concept of a "unique interest set" that invites you to reflect on what energises you.Whether you’re feeling stuck, curious about personal development or looking for a fresh perspective on goal-setting and alignment, this episode is packed with inspiration and practical insights to help you begin your own journey.Tune in now to hear how Dynamic Alignment can help you shift from feeling out of sync to confidently embracing your own path.Key LearningsDiscover Your Unique Interest Set: Brad and Holly introduce the concept of a "Unique Interest Set," which encourages you to combine a few key interests that truly energise you, creating a clear, authentic direction for your life and work.Embrace Flexibility in Alignment: Dynamic Alignment isn’t about rigid goals, but about creating a personal, adaptable approach to growth and purpose that can evolve with you over time.We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! S2:E12In this episode of Secrets of Learning and Development, hosts Valerie and Julia are joined by Viktoria Kish, a global business consultant, entrepreneur, and connector with over 25 years of experience in international business education and leadership. Viktoria shares her remarkable journey from founding her first company in the Czech Republic in 1999 to guiding CEOs and founders across the globe in navigating new markets and cultural landscapes.Viktoria reflects on leaders' challenges and misconceptions when expanding into international markets, emphasising the importance of cultural adaptation, understanding local regulations, and preparing employees for global assignments. Drawing on her extensive experience, she highlights key lessons in leadership, including the value of trust, collaboration, and authenticity in building successful teams.Throughout the episode, Viktoria discusses her innovative approach to designing experiential learning programmes, from tailoring corporate trips to fostering meaningful connections between diverse business leaders. She offers insights into adapting business models during the pandemic and the power of connecting people to achieve mutual goals.Tune in for an insightful conversation packed with practical strategies, leadership lessons, and a deep understanding of global business dynamics, delivered with Viktoria’s warmth, wisdom, and a touch of humour.Key TakeawaysCultural Adaptation is Key: Viktoria emphasises that assuming a business model that works in one country will succeed in another is a critical mistake. Leaders must deeply understand local cultures, market behaviours, and expectations to achieve sustainable success in international markets.The Power of Authentic Leadership: Viktoria highlights the importance of authenticity in leadership, including acknowledging personal strengths and weaknesses. Building trust, fostering collaboration, and leveraging diverse perspectives are essential for creating effective and resilient teams.Guest Information:[email protected]://www.linkedin.com/in/viktoriakish/http://www.theglobalexec.com/http://www.studyprograms.com/We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support

If you enjoyed this podcast, we'd love to hear from you! S2:E11 - In this episode of The Secrets of Learning and Development, hosts Julia and Valerie sit down with Douglas Lines, a seasoned chartered accountant and co-founder of IBEM Group, who has led transformative change across multiple continents and industries. With a career that spans corporate banking, cultural transformations, and entrepreneurial leadership, Doug shares his journey from traditional finance to becoming a champion of collaboration and innovation in complex organisations.Doug discusses his insights on effective team collaboration, the importance of deep listening, and how he navigated challenges like the 2008 financial crisis by fostering trust and shared purpose. He explores the critical difference between transformation and true innovation, sharing practical frameworks from his co-authored book, How to Create Innovation, which provides tools to guide organisations from ideation to commercialisation.In addition to sharing his expertise, Doug introduces his latest programme on entrepreneurial leadership, aimed at empowering leaders to adapt to today’s unpredictable world. He shares his unique philosophy of “lighting a flame in someone’s heart,” demonstrating how purpose-driven leadership and a collaborative mindset can lead to lasting organisational impact.Tune in to this inspiring episode to learn from Doug’s wealth of experience and gain actionable insights on leading with empathy, fostering innovation, and creating a collaborative culture in any industry.Key LearningsThe Power of Collaboration in Challenging Times: Doug’s experience leading through the 2008 financial crisis highlights how collaboration and trust can be pivotal, not only internally but also with clients. He emphasises that collective strength and aligned purpose are essential to weather difficult periods, reinforcing that true leadership is about supporting one another through tough times, not just celebrating wins.Differentiating Transformation from Innovation: Doug discusses the critical difference between transformation and genuine innovation, a distinction often misunderstood. Transformation might improve or streamline existing processes, but innovation is about creating entirely new revenue streams, customer segments, or services. Doug’s approach encourages leaders to think beyond surface changes and build a mindset geared towards long-term, impactful innovation.Guest Information:https://www.linkedin.com/in/douglaslines/[email protected]://ib-em.com/We are thrilled to share 'The Secrets of Learning and Development'  Podcast has won Podcast of the Year 2025A heartfelt THANK YOU to all our listeners for your encouragement, shares and support.  It means the world.Support the showSupport the ShowHelp us continue making great content and get a shout-out on the show!https://www.buzzsprout.com/2389736/support