Through the Lens of - The EMS Wizard Podcast

In this episode, John, Terence, and Mark sit down with Dalton Barrett of Edgecombe County EMS to explore the evolution and real-world impact of their Community Paramedic Program. Dalton shares how the program was designed to address gaps in care, reduce unnecessary emergency department utilization, and strengthen relationships with community partners. The conversation highlights how community paramedicine has become not just a clinical solution, but a leadership strategy that empowers EMS agencies to think beyond traditional response models. They discuss the leadership mindset required to launch and sustain such a program, including change management, data-driven decision-making, and stakeholder buy-in. Dalton also reflects on how the program has influenced workforce development and professional identity within the agency. The episode examines broader implications for the EMS industry as community paramedicine continues to gain traction nationwide. Listeners will walk away with practical insights on innovation, leadership, and the future role of EMS in community health.Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode, John and Kathia welcome Kristy Bryant, EMS Director for Yancey County. Kristy shares her personal journey from the field into administration, shaped in large part by leading through the height of COVID. She reflects on the challenges of decision-making, leadership growth, and balancing operational demands during unprecedented times. The conversation also explores her role in navigating the response to Hurricane Helene and the lessons learned from managing large-scale emergencies. Together, they highlight resilience, adaptability, and the realities of stepping into leadership when the stakes are at their highest; all while keeping a strong work/life balance.  Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode of the EMS Wizard Podcast, John and Terence explore how the word help carries very different meanings across the EMS profession, from the street to the administrative office. They discuss how field providers often view help as immediate, hands-on support, while managers and leaders may define help through systems, policies, and long-term solutions. The conversation highlights how these differing perspectives can create disconnects if leaders are not intentional in how they communicate and respond. John and Terence emphasize that effective EMS leadership requires understanding both viewpoints and knowing when to step in directly versus when to build structure that supports crews over time. They reflect on how misaligned expectations around help can impact trust, morale, and organizational culture. Ultimately, the episode challenges leaders at every level to rethink what help really looks like in their role and how their actions are perceived by those they lead. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode of the EMS Wizard Podcast, John and Terence welcome Steve Wirth, founding partner of Page, Wolfberg & Wirth, for a conversation centered on the future of EMS and the growing importance of mentorship in the profession. The discussion explores how the field is evolving and why developing strong, supportive leaders is essential for navigating today’s challenges. Steve shares how intentional mentorship can elevate providers, strengthen teams, and help guide new professionals through an increasingly complex EMS landscape. John and Terence also highlight how leaders influence others, often without realizing it, and how everyday actions can shape the learning experiences of those coming up behind them. The trio emphasizes the need for leaders to be aware of the example they set and the pathways they create for others. Steve reflects on the responsibility seasoned professionals have to coach, guide, and uplift the next generation, ensuring EMS continues to grow with purpose and integrity. This episode offers practical insight into how mentorship can transform both individuals and organizations, ultimately strengthening the EMS profession as a whole.Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode of the EMS Wizard Podcast, John, Terry, and Walter sit down with Robby Milton, Deputy Director of Support Services with Iredell County, to talk about leadership growth, adapting to change, and the evolving landscape of EMS management.Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode, we explore the idea of “reading the room you’re not in” and how situational awareness extends beyond patient care into leadership and management. We compare the skill sets of paramedics and managers, where they overlap, where they differ, and whether being good in one role prepares you for success in the other.Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode we explore the timely and sometimes controversial question: does AI have a place in EMS narrative writing? As tools like ChatGPT become more accessible to EMS professionals, we examine how artificial intelligence could improve efficiency and reduce documentation fatigue, while also discussing the risks of inaccuracy, legal implications, and ethical concerns. We break down the pros and cons, emphasizing that AI is a tool, not a replacement, and that medics must remain the authors and stewards of their patient care records. Tune in for practical guidance, real-world insight, and a thoughtful conversation about how technology may shape the future of EMS documentation.Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this special EMS Week 2025 episode, hosts John, Terry, and Kathia come together to celebrate the individuals, teams, and institutions that define the heart of emergency medical services. The conversation begins with a look back at the origins of EMS Week, first recognized in 1974 under President Gerald Ford, and how it has grown into a national moment of reflection, gratitude, and recognition. This year’s theme, “We Care. For Everyone.” sets the tone as the hosts explore the evolution of the profession and the path forward for EMS leaders, providers, and educators alike.Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

The guests have infiltrated the show and brought an innocent bystander in the form of Surry County EMS Director, Eric Southern. The discussion will take you through growing pains of a rural EMS system and into the modern identity of the profession as well strategies of the ongoing burnout problem. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

John and Terence delve into North Carolina House Bill 975, which proposes allowing EMS personnel to carry pepper spray while on duty, either openly or concealed. The bill aims to prevent the North Carolina Medical Care Commission and the Office of EMS from enforcing rules that prohibit EMS workers from carrying pepper spray as permitted under existing state law.John and Terence discuss the potential implications of this legislation, including how it might affect EMS protocols, training requirements, and interactions with patients and law enforcement. They also consider the balance between ensuring EMS personnel's safety and maintaining the trust and comfort of the communities they serve. With their combined expertise in EMS education and administration, they provide a nuanced analysis of how HB 975 could reshape safety measures and operational policies within North Carolina's EMS systems.Tune in for an insightful conversation on the evolving landscape of EMS safety and the potential impacts of this proposed legislation.Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode, John and Terry explore the implications of North Carolina House Bill 675, which proposes requiring National Registry of EMTs (NREMT) certification for initial EMS credentialing in the state. They break down the bill’s intent, discuss how it could impact EMS education programs, and examine potential challenges for agencies and training institutions. The conversation covers how becoming a “National Registry state” might affect recruitment, especially in rural areas, and the balance between national standardization and local flexibility. John and Terry also address the possible operational hurdles, such as testing access, credentialing delays, and administrative strain. With their combined experience in EMS education and leadership, they offer insight into what the future could look like for EMS in North Carolina. Tune in for a thoughtful look at the crossroads of policy, practice, and patient care.Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode of the EMS Wizard Podcast, we chat with Dr. Brent Myers, Chief Medical Officer of ESO, to explore his incredible journey from working as an orderly to becoming a national leader in EMS and data-driven healthcare. Dr. Myers shares insights from his career, including his experiences in high-performance EMS systems, the evolution of data analytics in emergency medicine, and what it takes to be a forward-thinking EMS leader. With a passion for improving patient outcomes and shaping the future of EMS, Dr. Myers provides valuable lessons on leadership, innovation, and the power of data to transform emergency care.Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode, John & Terence sit down with Adam Godwin, Assistant Chief of Johnston County EMS, to explore the vital role of logistics in emergency medical services. Adam shares his journey in EMS and how he became involved in logistics, shedding light on how efficient management of supplies, fleet, and staffing can enhance patient care and response times.Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode, we explore various leadership styles and their impact in the EMS field. Understanding leadership approaches such as autocratic, democratic, transformational, situational, and servant leadership is crucial for improving team dynamics, morale, and operational success. We discuss how autocratic leadership suits crisis management, while democratic leadership fosters collaboration and trust. Transformational leadership inspires teams to exceed expectations, situational leadership emphasizes adaptability, and servant leadership focuses on putting the team’s needs first. Practical tips include self-assessment to identify your default style, developing flexibility, and improving communication.Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this festive episode, we embrace the spirit of the season with a reflective journey through the "EMS Ghosts of the Past, Present, and Future." Drawing inspiration from Charles Dickens' A Christmas Carol, we explore the evolution of EMS, highlighting the challenges and triumphs of its early days, the advancements and hurdles of today, and the exciting yet uncertain possibilities of tomorrow. Listeners are treated to nostalgic stories about old-school experiences, insights into current innovations and cultures, and hopeful visions for the future of EMS. With heartwarming listener contributions, inspiring shoutouts to progressive programs, and a heartfelt call to embrace gratitude and resilience, this holiday special serves as both a celebration of EMS professionals and a thoughtful reflection on their critical role in healthcare. Filled with warmth, wisdom, and holiday cheer, it’s a must-listen for anyone passionate about EMS and its impact on the world.Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

Are you ready to party? Would you invite management? Should you? Either way, we coming!Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

Join the team as they evaluate conversations that can be difficult. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

Would EMS personnel make good politicians? Why do they quit EMS? Are the 2 questions related? After suffering a massive defeat in the election, we examine those questions in this episode. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In the return from the end of summer hiatus, John is not the only thing missing. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode the crew welcomes Blair Tyndall from VFIS to talk about... Insurance? But, why? You'll see. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

Spontaneity: the condition of being spontaneous; spontaneous behavior or action. We get all that from a guest that can only be Jeffrey W. Hinshaw, PA-C.  Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

Ladies and gentleman, boys and girls, children of all ages: The EMS Wizard Podcast proudly brings to you it's 2024 Tag Team Champions of the Wooooooooooooooooorld! You know the rest. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

Is EMS vulgar? Is profanity a part of the EMS culture? Does that change in management? Is it necessary? Maybe these get answered. Maybe we make it #!@* worse. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

Pender County may not have best friends or sharks, but they do have Chief David Dudding and a flourishing fleet of fire-based EMS. We dive into the pearls of wisdom in leading EMS inside that model in this episode. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

Is it a community college or an EMS agency? Join the band while we talk with Brian Hehl with Bladen Community College as he explains why the answer to that is, yes. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

There may not be sharks at the OBX in Dare County. However, there is an EMS Chief and her name is Jennie Collins and she joins the crew in this episode to talk about everything... except sharks. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

Bad boys, bad boys. Whatcha gonna do? Whatcha gonna do when they come for you? In this episode we hear from Dr. Mike Lowry about surfing? Well, not exactly, but do we get his insight from the Medical Director perspective. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

Customer Service and Communication are related. In this episode we discuss how they coincide with EMS leadership.Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

Is this teaser coming soon to a theatre near you? In this episode we discuss the upcoming potential impact of the OSHA changes. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

32 years is a long time to be Chief. How does one maintain the passion and drive? The team chases down that answer and more with the Gaston EMS Chief, Mark Lamphiear in this follow up to part 1. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

32 years is a long time to be Chief. How does one maintain the passion and drive. The team chases down that answer and more with the Gaston EMS Chief, Mark Lamphiear in this first of two special edition episodes. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

Join us as we speak with the newest Wizard, Brad Lawson, as we discuss everything EMS under the sun, moon, and stars focusing on education, change, and tactics - but not creeks. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

Landsharks aren't real. But the Chief of Rowan County Emergency Services is. In this episode we welcome Bryan Edwards as we explore and navigate the waters of EMS on land. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

Look! Up in the sky! It's a bird. It's a plane. Nope. Just a farmer that moonlights as the Assistant Chief of the North Carolina Office of EMS (or something like that). Chief Chuck Lewis joins the group to give insight to the status of EMS post-COVID. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode we meet with the Greene County EMS Manager, John Skinner, and discuss the various fertilizer that makes a system greener.Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episodes we have a discussion about the impact of staffing shortages and the various causes. Of course, we start to chase other rabbits down the hole. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode, we meet with Billy Winn to talk about the impact of mentors along his journey as well as the importance of preparation through planning and exercises. Billy is the Principal Operator of NEX Disaster Services (https://www.nexdisaster.com/) and can be reached at [email protected] the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode, we discuss the importance and impact of preserving, developing, and the impact of command presence within the EMS mindset. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode, in a turn from the norm, we discuss the impact of various movies within the group and how that sets everyone up for their own personal lens. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode, we welcome Dale Chandler, EMS Chief of Stanly County EMS. We discuss the preparation in today's management industry as well as their unique community paramedic program, sponsoring academies, and Frazier ambulances. Dale Chandler: [email protected] Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode, the guys welcome to the show Alan and Caleb from Sea Coast CrossFit in Wilmington to explore the harsh realities of fitness in the EMS industry and how hard or easy it is to work out a plan and routine. You can check out their podcast at https://seacoastsharktalks.buzzsprout.com and follow them on their social media platforms at https://www.instagram.com/seacoastcrossfit and https://www.facebook.com/seacoastcrossfit.Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode, the guys talk about tips and advice for prepping for an interview process.Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In the first episode of the New Year, we talk with Kathia Gent with Township Seven EMS in Craven County and discuss the importance and overall impacts of customer service within EMS. Thanks for listening! Follow us on Instagram or find us on Facebook.Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this holiday episode, we talk with Justin Brines with Cabarrus County EMS and discuss what it's like to work your way through the chain in one organization. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode, we talk with James Hood with the North Carolina Office of EMS and the significant impact data has in the modern EMS system. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode, we host Jason Reavis with Wilkes County EMS to discuss the successes of EMS in Wilkes County and his journey along that route. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode, we welcome Angela Magill with Sampson Community College to talk about the challenges of the education industry and how her team are overcoming those obstacles. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode, we explore the exploits of the Forsyth County Emergency Services Chief, Joey Hundley as he provides a unique insight to the ghosts of the past, present, and future of the EMS industry.  Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode, we welcome the Nicole Hudson from Burke County EMS to discuss the wide variety of programs and challenges within the Burke County EMS system and how that makes them unique. Support the showThanks for listening! Follow us on Instagram or find us on Facebook. 

In this episode, we welcome the REAL Bradley Cooper from Randolph County EMS to discuss progression and involvement in EMS on top of what it's like working as an EMS Officer. Support the showThanks for listening! Follow us on Instagram or find us on Facebook.