UH-OH Conversations with Cohesive Leaders

In this episode, we sit down with Joseph Zahaitis, a veteran sales leader in the global payments industry and an avid gamer who understands that whether you are in a military simulation or a boardroom, community is everything. Joe shares a vulnerable look at a massive UH-OH moment from early in his tenure at a senior leadership role: losing 50% of his team in one week.Joe opens up about the mistake of trying to "shield" his remaining team from the workload, the grueling 18-hour days that followed, and the "stinger" feedback from his boss that changed his perspective on leadership forever. Tune in to learn why the highest and best use of a leader’s time isn’t doing the work, but empowering the team to tackle the crisis together.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of the UH-OH Conversations with Cohesive Leaders podcast, Dr. Troy and Ben-Jamin Toy are joined by Matan Cohen-Citron, a movement expert and hypnotist who shares a harrowing UH-OH moment that transformed his approach to life and business. After a near-death experience left him in a state of trauma and misalignment, Matan had to confront the hard truth that he was prioritizing his business at the expense of his family and his own well-being.Matan discusses the importance of "play" as a tool for exploration, the role of the unconscious mind in driving our behavior, and why we must develop a deep intimacy with our own somatic signals. Whether you are a high-achieving leader teetering on the edge of burnout or an emerging professional looking to align your career with your core values, this conversation offers a masterclass in emotional intelligence and self-regulation.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

What happens when a Six Sigma Black Belt realizes her processes are working, but her people are walking? In today's episode of UH-OH Conversations with Cohesive Leaders, co-hosts Dr. Troy and Ben-Jamin Toy chat with Hanna Bauer, founder of Heartnomics and faculty member at the Maxwell Leadership team. Hanna shares her honest journey through the 2008 publishing disruption, a time marked by the rise of e-books and the paralyzing fear of the unknown. She opens up about the isolation leadership trap, the danger of saying yes to everything when you’re uncertain, and the epiphany she had while watching a front-line employee find purpose where she had only found stress. Tune in to learn why hope is a concrete strategy and how to ensure your pursuit of excellence doesn't cost you your best talent. Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In today's episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy and Ben-Jamin Toy chat with Walter Dusseldorp, also known as the Dutch Mentor.Walter shares his incredible journey from a high-stakes career as a flight paramedic to becoming a seasoned hospital administrator and C-suite executive. He reveals a critical UH-OH moment from his early transition into management: the realization that outworking everyone else makes you an island, not a leader.Walter discusses the leading edge of leadership, the necessity of 360-degree feedback, and how to ensure your team is soaring with you rather than stalling out behind you. Whether you are an emerging manager or a veteran executive, Walter’s insights on leading for connection rather than control are essential for anyone looking to build a cohesive culture. Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of UH-OH Conversations with Cohesive Leaders, hosts Dr. Troy and Ben-Jamin Toy chat with coach and parkour enthusiast Garrett Wood. Garrett shares a vulnerable look into his time leading a 100-person team in the high-stakes hospitality industry, where he fell into the trap of living and dying by the spreadsheet.We explore the chilling UH-OH moment that acted as his wake-up call: seeing a 20-year veteran of the company replaced in just two weeks, leading to a tragic loss of identity. Garrett discusses the physical and emotional toll of burnout and the unorthodox path he took, including hypnotherapy and parkour, to regulate his nervous system and transition from transactional management to transformational leadership.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of UH-OH Conversations with Cohesive Leaders, hosts Dr. Troy Hall and Ben-Jamin Toy chat with executive coach and relentlessly positive business owner Jill Avey.Jill takes us behind the scenes of her own career-defining UH-OH... a time when she was juggling a high-travel corporate job, a side business, and multiple nonprofit board roles. She shares the reality of how being stretched too thin impacts personal relationships and professional quality, and why we often mistake a packed calendar for success. We discuss the science of Essentialism, the ADHD dopamine hit of productivity, and how to master the art of the strategic No. Whether you're an emerging leader or a seasoned executive, this conversation is a  reminder that to grow, you often have to let go.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy Hall and Ben-Jamin Toy chat with Wes Towers, founder of the Australian digital agency Uplift 360. Wes dives deep into a harrowing UH-OH moment from a decade ago when he accepted a massive, out-of-scope dating website project specifically to keep a bored lead developer engaged. The plan backfired when the developer resigned just weeks into the project, leaving Wes to manually navigate a complex software stack he didn't fully understand.Wes shares the grueling reality of taking it on the chin, including the sleepless nights, the $80,000 in lost opportunity costs, and the importance of shielding his team from the chaos. Join us as we discuss the fine line between healthy stretching and overextension, the power of niche focus, and why who you serve is just as important as what you do.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

We are reaching into the archives to bring back a conversation that resonates just as strongly today as it did during its first release. Join Dr. Troy and Ben-Jamin Toy at the Cohesion Corner™ headquarters as they chat with Davin Salvagno, a leader dedicated to the art of discovering and amplifying human potential.In this episode, Davin openingly discusses how his creative outlets in music and cooking influence a leadership style built on empathy, energy, and an unwavering belief in people. From his early days at Costco, including a pivotal interaction with founder Jim Sinegal, to the inevitable UH-OH moments that tested his grit, Davin shares how setbacks often serve as the ultimate stepping stones.In this episode, we explore- The importance of identifying and nurturing untapped talent in others.- Why leadership thrives on the foundation of trust and genuine connection.- Actionable insights for building a Cohesion Culture™ through a purposeful infusion of cohesion.- How a Philly passion and a creative spirit create a dynamic, authentic leadership approach.Whether you missed it the first time or need a refresher on building cohesive teams, this conversation is a front-row ticket to honest storytelling and leadership excellence.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

Join Dr. Troy Hall and Ben-Jamin Toy at the Cohesion Culture™ headquarters in Charleston, South Carolina, for a masterclass on leadership and feedback. In this episode, our special guest Liz Weber shares her journey from a childhood in a family of 13 to navigating the global stage as an intern at the U.S. Department of State.Liz reveals a pivotal UH-OH experience where a lack of courage led to blindsiding an employee during a termination. This lesson shaped her no-nonsense approach to consulting, where she emphasizes her candidness with all employees from CEOs to interns. We call this the difference between being nice and being kind.Key takeaways from this episode include:The "Fair-ability" Factor: Why straightforward communication and fairness are more important than being liked in a leadership role.Intentionality vs. Entitlement: How to act like the career you want by fulfilling job responsibilities 100% independently and competently.Leading Through Challenges: Addressing the current tidal wave of exits and the loss of historical knowledge within organizations.Listen in to learn why feedback is a gift and how to ensure your team is prepared for the shifting priorities of today's business landscape.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this inspiring episode, Katie Blomquist, founder of Going Places, reveals a leadership lesson about the importance of asking. Learn how her initial hesitation to seek sponsorships nearly cost her nonprofit valuable opportunities, and discover the mindset shift that transformed her approach to fundraising. Katie shares her unique journey of providing new bikes to low-income elementary school children, and explains why sometimes the most significant barriers are the ones we create in our own minds. Packed with energy, humor, and actionable insights, this episode will challenge listeners to overcome their fears and embrace the simple strategy of just asking. Whether you're a nonprofit leader, entrepreneur, or professional looking to advance your career, Katie's story offers a refreshing perspective on growth, community impact, and the unexpected rewards of stepping out of your comfort zone.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

What happens when your best leadership trait becomes your biggest liability? In this episode of UH-OH Conversations with Cohesive Leaders, hosts Dr. Troy Hall and Trevor Crunelle sit down with Andrew Brümmer, a fractional executive, international mentor, and former stunt double for Robert Downey Jr!Andrew shares a raw and insightful UH-OH moment from his career: the time his commitment to team autonomy accidentally birthed "Golden Child Syndrome," alienating an entire department and creating a deep organizational rift.In this episode, you’ll learn:How servant pleasing can inadvertently damage your professional brand.The danger of "Command and Control" vs. "Autonomous" cultures clashing within the same company.The bold strategy Andrew used to face 17 disgruntled employees and clear the air through radical vulnerability.How to identify when team members are perpetuating a victim identity instead of seeking solutions.The power of critical thinking in transforming your most vocal critics into your most loyal allies.Whether you’re a seasoned executive or an emerging leader, Andrew’s house on the hill perspective provides a masterclass in navigating toxicity and reclaiming the truth.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

What happens when you hit peak success at age 30, only to realize you’ve started coasting? In this episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy Hall and Trevor Crunelle chat with Aaron Trahan, founder of Performance Mindset Coaching.Aaron pulls back the curtain on his UH-OH era, a period where early career wins led to a dangerous comfort zone and a 360-degree feedback report that changed everything. We discuss how transcendental meditation keeps him grounded, why focus is a leadership superpower, and the system-driven approach he uses to help businesses get better at getting better.Key highlights include:The Power of Meditation: How 35 minutes of meditation daily removes ego and sharpens decision-making.The Emerging Mindset: Why you should never stop being an emerging leader, regardless of your title.Blind Spots are Like Cigarettes: The story of the feedback report Aaron still carries in his backpack 12 years later.Getting in the Pool: Why leadership, like swimming, requires you to get wet and embrace the messiness of human connection.Whether you're a seasoned executive or a rising leader, Aaron’s insights on moving from coasting to continuous improvement are the wake-up call every leader needs.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

What happens when a serial DIYer meets a leadership challenge he can’t fix with a toolbox?.In this episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy Hall and Ben-Jamin Toy are joined by John Patsch, co-founder of Miingl. John is a craftsman who rolls up his sleeves to understand the how behind everything from garage projects to corporate culture.The UH-OH MomentJohn pulls back the curtain on a startup failure from 12 years ago that changed his perspective on leadership forever. It wasn't a product failure or a market shift. It was a power struggle. John shares a raw account of how a "need to be right" fueled argumentative communication, caused the founders to lose sight of their vision, and ultimately ended a business partnership for good.What You’ll Learn:The DIY Leadership Paradox: Why rolling up your sleeves helps you empathize with the struggle of others.Vulnerability vs. Transparency: Ben-Jamin Toy unpacks why simply being honest isn't enough if you aren't willing to feel the weight of your mistakes.The Miingl Mission: How John is using technology to humanize culture and rebuild authentic, live connections in a world of shrinking attention spans.Unconventional Hiring: Why John looks for people with better ideas than his own and values a penchant for leadership over a perfect resume."You don't have to know everything. You just need to be teachable.".If you’ve ever prioritized "winning the argument" over "winning the mission," this conversation is the wake-up call you didn't know you needed. Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of UH-OH Conversations with Cohesive Leaders, Ben-Jamin Toy and Dr. Troy Hall chat with Jim Carlough, a seasoned executive and Chief Sales Officer, to discuss one of the most difficult and often most mishandled moments in leadership: downsizing.Jim shares a candid UH-OH experience from earlier in his career, when following traditional “be firm, be direct, be short” guidance damaged trust, hurt his reputation, and left lasting emotional fallout for employees. He doesn’t sugarcoat the cost, both personal and professional.But the story doesn’t stop there.Twenty years into his career, Jim rethought everything. What followed was a radically human, integrity-driven approach to layoffs built on transparency, empathy, and shared dignity—an approach that resulted in the highest employee satisfaction scores in a 20,000-person organization, even as jobs were being eliminated.This conversation is a masterclass in:Leading under pressureIntegrity as a daily behaviorHow cohesion changes outcomes especially in hard momentsWhat leaders and employees can do when facing transitionIf you think cohesion only matters when times are good, this episode will challenge that belief.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

What happens when a six-figure mistake forces a leader to look in the mirror?In this episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy Hall and Ben-Jamin Toy chat with entrepreneur and insurance leader David Price for an honest conversation about accountability, ego, and growth under pressure.David shares how a $100,000 operational oversight exposed deeper issues around systems, leadership readiness, and removing himself from the business too quickly. Instead of deflecting blame, he walks through how owning the mistake sharpened his discipline, improved his processes, and ultimately strengthened the company.This conversation goes beyond business mechanics. David opens up about his recovery journey, how discipline is built through repetition, why mistakes are expensive education, and what it really means to act like the leader you want to become before the title shows up.If you’ve ever:Missed something costly at workFelt the sting of accountabilityStruggled with ego, growth, or delegationWondered how leaders turn failures into fuelThis episode will hit home.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy Hall and Ben-Jamin Toy chat with Ryan DuBois. He’s an endurance athlete at heart, a builder by trade, and the kind of leader who’s learned most of his lessons the hard way. From scaling startups across the Southeast to grinding through 20-hour days in manufacturing, Ryan brings a grounded, people-first view of leadership when things stop going according to plan.Ryan shares his defining UH-OH moment, a rapid expansion that pushed his team beyond capacity and forced a hard reset. The fallout went deeper than operational pain and became a leadership wake-up call. By slowing down, applying lean principles, and choosing readiness over raw output, he learned that if your people aren’t ready, your business isn’t either.The conversation digs into what actually sustains organizations. Why every company is, at its core, in the people business. How transparency earns trust instead of eroding authority. And what leaders should really be looking for when promoting from within. Ryan connects endurance thinking, intentional conversations, and long-term perspective into a leadership approach that favors progress over panic.If you’re a founder moving fast, a leader navigating growth, or someone who wants to lead with more clarity and less ego, this episode is a reminder worth hearing. Sustainable leadership doesn’t come from sprinting harder. It comes from listening well, learning fast, and choosing the long road when it’s the right one.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

What happens when integrity collides with convenience?In this episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy Hall and Trevor Crunelle chat with leadership coach, author, and podcaster Kathy Archer for a refreshingly honest conversation about confidence, competence, and the cost of leadership missteps.Kathy shares a pivotal UH-OH moment involving AI, trust, and a leadership value she holds deeply: integrity. What followed wasn’t a public disaster, but something quieter and more dangerous... a crack in trust.Together, they unpack:Why imposter syndrome is often a skill gap, not a character flawHow leaders unintentionally say one thing and model anotherThe difference between niceness and kindness in leadership conversationsWhy confidence grows from competence, not complimentsHow AI can support leaders without undermining authenticityWhy owning mistakes builds credibility faster than pretending they didn’t happenThis episode is practical, direct, and grounded in leadership experience. No motivational posters. No performative vulnerability. Just honest reflection, accountability, and tools leaders can actually use.If you lead people. or want to, this conversation will challenge how you think about trust, growth, and what it really means to be teachable.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

What happens when a leader’s best intentions quietly become a burden?In this episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy Hall and guest host, Trevor Crunelle, chat with Chris Lorence for a candid conversation about ambition, assumptions, and an unexpected leadership blind spot. Chris shares a powerful UH-OH moment that emerged from a leadership 360 assessment. While he was widely seen as capable, reliable, and driven, one insight hit hard. His constant push for growth and promotion was experienced as heavy by some on his team.This episode explores the cost of assuming everyone wants the next title, the next role, or the next rung on the ladder. Chris walks through how this realization challenged his self-confidence, reshaped the questions he asks as a leader, and ultimately changed how he defines success, both for himself and for others.You’ll hear lessons on asking better questions, separating personal ambition from team needs, and why being helpful still requires permission. It’s an honest reminder that cohesion isn’t built by pushing people forward, but by meeting them where they actually want to be.If you lead high performers, aspire to the C-suite, or care deeply about developing others, this episode will make you pause and think. Possibly uncomfortably. Definitely productively.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

This Ground Zero episode sets the tone for UH-OH Conversations with Cohesive Leaders.Before the guests, our hosts made their fair share of mistakes.Dr. Troy Hall and Ben-Jamin Toy kick things off by sharing their own leadership UH-OH moments. From a simple technical oversight that could have derailed a client experience, to career-limiting behaviors that quietly stalled advancement, this episode gets honest about what mistakes cost leaders and what growth requires.You’ll hear why this podcast exists, how mentors can cut your learning curve in half, and why being teachable matters more than being right. This isn’t about perfect leadership. It’s about learning fast, owning missteps, and acting like the leader you want to become, not just the role you currently hold.If you’ve ever thought “that could’ve gone better,” this podcast is for you.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

What happens when a leader wants to be liked more than trusted?In this episode of UH-OH Conversations with Cohesive Leaders, John Little shares a pivotal leadership UH-OH from his early career at CNN. This mistake cost him credibility, confidence, and a leadership role.At just 27 years old, John stepped into leadership with good intentions and the wrong strategy: trying to be everyone’s friend. What followed was a lesson in accountability, trust, and the difference between being nice and being kind.John unpacks how avoiding tough conversations, playing favorites unintentionally, and prioritizing approval over clarity eroded trust, and how discovering emotional intelligence and self-awareness helped him rebuild his leadership foundation.This conversation is a must-listen for emerging leaders who want to lead with empathy and backbone, build trust without losing authenticity, and avoid one of the most common leadership traps.You don’t have to know everything. You just need to be teachable.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

What happens when success comes faster than wisdom?In this episode of UH-OH Conversations with Cohesive Leaders, Donzel Leggett shares a powerful early-career UH-OH that many emerging leaders will recognize and few will admit. Thrust into management before he even wanted the role, Donzel felt the pressure to prove himself, deliver results, and not let anyone down.He did exactly that. And it nearly wrecked his health, his energy, and his life.Working 16 hour days, pursuing an MBA, and chasing performance at all costs, Donzel ignored the warning signs until one unforgettable moment forced him to confront the truth: success without balance collapses.This conversation is a masterclass on leadership, personal well-being, defining success on your own terms, and why sharpening the axe matters more than swinging harder.If you are early in your career, hungry to win, or quietly burning out, this episode might save you years of learning the hard way.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

Regina Huber has lived in six countries, speaks multiple languages, knows dances from across Africa, and built businesses on two continents. But her biggest UH-OH didn’t happen on the dance floor. It happened in Brazil when a trusted business partner drained a joint account to buy himself a shiny new car, derailing their entire venture and leaving Regina with a $100,000 loss, an angry neighborhood, and a long road back to confidence.In this episode of UH-OH Conversations with Cohesive Leaders, Regina shares the moment everything fell apart, what it cost her financially and emotionally, and the two-year climb it took to close the business, recover from the blow, and rebuild her identity. Most importantly, she reveals how owning the mistake, stepping out of victim mode, and reclaiming integrity set her up for the next chapter of her leadership journey in New York City.This episode proves that even the toughest crash can lead to a stronger comeback if we’re willing to face the lesson, forgive ourselves, and keep moving forward. Courage isn’t found in the win. It’s forged in the UH-OH.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of UH-OH Conversations with Cohesive Leaders, Ben-Jamin Toy chats with the endlessly energetic Dr. Danny Brassell, a man who’s lived enough careers to fill a mini-series and enough UH-OH moments to keep it interesting.Danny opens up about the weekend he and his wife bought ten investment properties across the country, from Phoenix, to Salt Lake City, Mississippi, Indianapolis, and Florida. The deal looked golden… right up until it evaporated into a multi-million-dollar catastrophe that came bundled with stress, travel overload, bankruptcy, and a spiritual reckoning.He talks candidly about what the mistake cost him, the toll it took on his family, and how it pushed him into the speaking business that eventually became his professional sweet spot. Danny shares what he learned about trust, judgment, marriage, faith, and the gritty reality of getting back up after life knocks you flat.He also reframes his big UH-OH as the turning point that unlocked everything he does today, including coaching, storytelling, and helping leaders turn their own vulnerabilities into powerful narratives. And yes, he leaves you with a gift: a free story-crafting blueprint at freestoryguide.com.It’s an honest, funny, and deeply human conversation with a guy who proves you can lose everything… and still come out with more than you expected.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of Uh-Oh Conversations with Cohesive Leaders, Dr. Troy and Ben-Jamin welcome the dynamic and deeply authentic Kenya Dunn. Known for her power, influence, and transparency, Kenya brings the kind of honesty leaders rarely show publicly.From plant lessons to business lessons, Kenya draws unexpected connections between growth, care, and the moments where everything nearly falls apart. You’ll hear the candid UH-OH that shaped Kenya’s leadership approach, the cost of the mistake, how she turned it around, and the intentional plan she uses so it never happens again.This episode is a refreshing mix of humor, self-awareness, humility, and practical leadership advice you can use immediately.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of UH-OH Conversations with Cohesive Leaders, hosts Dr. Troy and Ben-Jamin Toy welcome Rosie Zilinskas. Rosie is a Certified High Performance Coach, keynote speaker, and founder of No Woman Left Behind. Rosie shares her powerful journey from surviving a difficult divorce to thriving as a corporate executive and coach dedicated to empowering women in the workplace.Listeners will hear Rosie’s candid UH-OH moment: the realization that waiting to be noticed for her hard work was holding her back from career advancement. She reveals how self-advocacy, preparation, and intentional action transformed her trajectory, leading to promotions and leadership roles. The conversation dives into practical strategies for speaking up, building a vault of accomplishments, and being “promotion ready” before opportunities arise.Rosie also discusses the importance of addressing personal wounds, overcoming self-doubt, and the role of resilience in professional growth. We connect her story to broader themes of leadership, Maslow’s hierarchy of needs, and the value of preparedness.Whether you’re an emerging leader, a woman seeking advancement, or anyone navigating workplace challenges, this episode offers actionable advice, inspiration, and a reminder: success comes from preparation, self-discovery, and the courage to advocate for yourself.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy and Ben-Jamin Toy chat with Jeff Price, CEO of Communications Advisory Service. Jeff opens up about the costly UH-OH that hit his company for $47,000 and the even bigger impact it had on his confidence, delegation habits, and leadership mindset.From learning to ask the obvious questions to understanding how integrity sometimes comes with a price tag, Jeff walks through what happened, what it taught him, and how his team rebuilt trust and processes on the other side. This one’s packed with honest leadership insight, personal accountability, and a refreshingly real look at what it means to learn the hard way and grow anyway.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

Even the best leaders have their UH-OH moments. For Danielle Shroyer, a seasoned HR leader turned coach, her big one came down to something deceptively simple: unclear expectations.In this episode, Dr. Troy and Ben-Jamin Toy chat with Danielle to unpack how a performance improvement plan turned into a lesson in communication, comprehension, and compassion. They talk accountability, silent toxicity, and why Brené Brown's “clear is kind” is a leadership survival skill.If you’ve ever thought, “They should just know what I expect”, this episode is your wake-up call.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy Hall and Ben-Jamin Toy chat with John Knowlton, a seasoned entrepreneur and C12 Coach, who shares the moment he realized that setting big goals without changing behavior is a recipe for frustration.John opens up about the year his wealth management firm set a $1 billion target... then stalled out. Through a candid discussion about time studies, misplaced priorities, and personal accountability, he reveals how the UH-OH turned into one of his most transformative leadership lessons.From the myth of multitasking to the power of systems over willpower, this episode is a must-listen for any leader chasing growth without losing focus.Tune in for practical wisdom, self-awareness, and a reminder that real leaders own their UH-OHs then build better systems to prevent the next one.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

What happens when everything you’ve built—your reputation, your funding, your credibility—is rooted in the wrong story?Dr. Deborah Heiser, founder of The Mentor Project and author of The Mentorship Edge, joins Dr. Troy Hall and Ben-Jamin Toy to share the UH-OH moment that completely changed her career.As a young researcher in the field of aging, Deborah realized she was studying only one side of the coin—frailty, decline, and disease—without ever asking what we have to look forward to as we age. That revelation forced her to pivot her entire professional path, challenging the status quo and even losing support from peers along the way.This candid conversation digs into the courage it takes to disappoint others, the power of choosing respect over likability, and why leaders must be kind, not just nice.If you’ve ever faced a moment that made you question everything you thought you knew, this episode is your roadmap for turning UH-OH into alignment, growth, and purpose.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

When leadership meets culture clash, lessons get learned the hard way.In this episode of UH-OH Conversations with Cohesive Leaders, host Ben-Jamin Toy chats with Kevin Wayne Johnson, founder of The Johnson Leadership Group, to unpack a defining leadership UH-OH.From his 34-year federal career to leading through union politics and organizational culture, Kevin shares what happens when you step into leadership without understanding the unwritten rules — and how character, respect, and integrity can turn tension into trust.Whether you’re a new leader or a seasoned executive, this conversation reminds us that leadership should center on people, humility, and learning to ask the right questions before making the wrong moves.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

What happens when a leadership coach loses everything in one phone call?Dr. Andy Neillie joins hosts Dr. Troy Hall and Ben-Jamin Toy for a candid, faith-filled conversation about what he learned when the 2008 crash forced him out of consulting and into an unexpected new career—running swim schools.Andy’s UH-OH moment was humbling. From keynote stages to cleaning up beer bottles by the pool, he learned what servant leadership really looks like when ego meets reality.In this episode of UH-OH Conversations with Cohesive Leaders, the trio unpacks:How humility reshaped Andy’s definition of successThe real difference between leadership theory and lived leadershipWhy “Leaders Eat Last” is more than a slogan—it’s a lifestyleAnd how servant, authentic, and transformational leadership overlap when things go sidewaysIf you’ve ever thought “I’m too good for this task,” this episode might be the splash of perspective you need.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

What happens when you spend nearly three decades ignoring the pull of entrepreneurship? In this episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy Hall and Ben-Jamin Toy chat with Yusef Marshall, a leader, coach, musician, author, and man of deep faith, who opens up about his biggest UH-OH — resisting the call to build something of his own.Yusef reveals how chasing stability cost him relationships, health, and nearly his marriage. He shares the breaking point that came during COVID, when a cardboard box showed up at his job, and how that moment finally pushed him to choose purpose over comfort.Through humor, honesty, and storytelling, Yusef talks about the danger of living someone else’s version of success, why identity must be separate from titles, and what it takes to rebuild yourself after years of delay.If you’ve ever felt stuck in a role that doesn’t fit, this episode is a wake-up call: don’t go to the grave with your music still in you.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of UH-OH Conversations with Cohesive Leaders, Ben-Jamin Toy chats with Jake Isaacs, a serial integrator, fixer, and behind-the-scenes operator who has made a career out of turning chaos into order.Jake shares his unlikely start working for the Chicago Bears as a teenager, his journey through hospitality, tech, and nonprofit leadership, and why he proudly embraces the role of “number two” in business. But the heart of this episode is Jake’s candid story of a career-defining UH-OH: a careless text message that nearly derailed his trajectory as a young hotel manager.Listen as Jake unpacks the fallout, how he rebuilt trust, and the leadership lessons he carries into his work today. From the importance of firing fast to the value of showing up even when it’s uncomfortable, this episode is full of wisdom for anyone who wants to grow as a leader without pretending to be perfect.Failure isn’t fatal. It’s just your first attempt in learning.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of UH-OH Conversations with Cohesive Leaders, Michelle Merritt, Chief Strategy Officer at D&S Executive Career Management, shares her UH-OH moment from early in her career. After accepting a role with an automatic “yes” and no negotiation, she later realized the long-term cost of leaving money on the table. Over time, that $10,000 gap added up to $1.4 million in lost earnings.Michelle discusses the lessons she learned from that experience, including the importance of negotiation, knowing your value, and recognizing that compensation is about more than just salary. She also reflects on the role of friendships, support systems, and the importance of advocating for yourself in both career and leadership.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of UH-OH Conversations with Cohesive Leaders, hosts Dr. Troy Hall and Ben-Jamin Toy chat with Mathias Lemos Castillo, founder of MLC Consulting.Mathias shares his most recent UH-OH moment: leading a presentation for board members when his laptop suddenly shut down mid-session. With only seconds to react, he pivoted to a backup computer, reconnected, and carried on, proving that leadership often comes down to staying calm, moving quickly, and keeping the show going.The conversation explores:How Mathias mobilizes, listens, and connects in his workWhy acknowledging mistakes and moving forward builds credibilityThe role of growth mindset and fluidity (“move like water”) in leadershipPractical lessons for handling technical failures and unexpected challengesMathias also reflects on advice from mentors, the importance of mindset when pivoting careers, and how he helps organizations strengthen their boards and communities.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of UH-OH Conversations with Cohesive Leaders, hosts Dr. Troy Hall and Ben-Jamin Toy chat with Will Crosswell, Chief Retail Officer at Ardent Credit Union. Will shares a pivotal career misstep when he walked into a credit union presentation underprepared and overconfident. Instead of gaining buy-in, he faced a hard reality check that became a turning point in his leadership journey.Through this candid conversation, Will unpacks what happens when trust is assumed rather than earned, why preparation is non-negotiable, and how humility plays a role in leadership growth. His story offers a reminder that even our most uncomfortable UH-OH moments can become the foundation for stronger, more cohesive leadership.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

What happens when your first big leadership role turns into a reality check? In this episode of UH-OH Conversations with Cohesive Leaders, hosts Dr. Troy Hall and Ben-Jamin Toy chat with Nick Wodogaza, a seasoned credit union executive and leadership advisor, to uncover the costly lesson he learned when he went from peer to manager overnight.Nick shares the UH-OH moment that reshaped his leadership philosophy, why feedback and self-awareness matter more than titles, and the steps he took to transform early stumbles into a 44-year career marked by growth, culture building, and purpose-driven leadership.Plus, hear Nick’s advice for anyone feeling stuck or overlooked in their organization, and how to position yourself as a difference-maker, no matter your title.If you’ve ever wondered how to turn mistakes into momentum, this episode is your roadmap.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

What happens when a leader realizes their team fears them? For bestselling author and speaker Kyle McDowell, that was the big UH-OH moment. In this episode of UH-OH Conversations with Cohesive Leaders, Kyle shares how self-reflection and vulnerability transformed his leadership—from ego-driven “me” to purpose-driven “we.”Expect raw honesty, lessons on accountability, and a fresh perspective on why transparency alone isn’t enough. If you’ve ever wrestled with the gap between the leader you are and the leader you want to be, this conversation will hit home.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of UH-OH Conversations with Cohesive Leaders, Ben-Jamin Toy and Dr. Troy Hall sit down with marketing strategist and journalist Ellie White-Stevens to talk about the costly mistakes new business owners make and how to avoid them.Ellie shares her own “Double UH-OH” moments, from overlooking the value of a good bookkeeper and business attorney to discovering unexpected expenses that could have been prevented. With candor and humor, she walks us through the lessons learned, the power of compassionate leadership, and why building the right professional team early on saves both money and sanity.Along the way, you’ll hear how her opera training, love of karaoke, and background in journalism all shaped her approach to marketing, storytelling, and business growth. Whether you’re a startup founder, small business owner, or simply love hearing behind-the-scenes leadership stories, this episode delivers insights you can put into practice today.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

What happens when your future plans get completely rerouted at 18? In this raw and reflective episode, Jon Clark sits down with Dr. Troy Hall and Ben-Jamin Toy to share his biggest UH-OH—becoming a father as a teenager—and how that life-altering moment shaped everything that followed.From trading dorm rooms for diapers to discovering the power of presence, Jon opens up about how his identity evolved beyond just roles like “dad” and “business owner.” He unpacks the mindset shift from selfish ambition to servant leadership, and how emotional intelligence, self-awareness, and setting boundaries help him thrive as a product manager, entrepreneur, and parent of three boys.You’ll hear about:The real cost and unexpected value of a detour from college dreamsWhy changing your clothes might be the leadership tool you never knew you neededThe balance between being driven and being presentHow Jon uses intentionality to guide parenting, partnership, and personal growthIf you’ve ever wrestled with past decisions, questioned your leadership identity, or struggled to switch from “work mode” to “family mode,” this episode will hit home. Because growing up doesn’t just happen with time. It happens through choice.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of UH-OH Conversations with Cohesive Leaders, Joe Caruso shares a moment that almost turned into an UH-OH, and the unexpected tool that helped him avoid it: a sticky note.Listen in as Joe reflects on:The power of emotional regulation in leadershipHow a simple pause can change your next moveWhy it’s better to respond than to react especially when trust is on the lineWhat it means to hold someone accountable without burning bridgesThrough a story about one unsent email and a lesson in emotional discipline, Joe reminds us that self-awareness is a strategic advantage.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy Hall and Ben-Jamin Toy welcome the insightful and refreshingly candid Kandi Gongora. She’s a leadership powerhouse with a sharp eye for operational gaps and a soft spot for reality TV.Kandi shares a recent UH-OH moment that hit where it hurts: employee compensation. What happens when a trusted leader is new, confident… and wrong? What’s the real cost of assuming someone’s got it covered? And more importantly, how do you recover trust once it's been fractured?In this conversation, you’ll learn:Why trust needs to be earned (and re-earned) when pay is on the lineHow great leaders walk with their team through mistakes rather than assigning blameWhy communication isn’t the key—comprehension isPractical ways to repair relationships after missteps, including feedback loops, retro boards, and culture councilsThis episode is a masterclass in owning mistakes, rebuilding credibility, and creating psychological safety for future conversations.If you’ve ever made a leadership call that backfired, or worried you might, this one’s for you!Support the show

What happens when the person you hire isn’t the right fit and the problem might actually be you?In this episode of UH-OH Conversations with Cohesive Leaders, Dan Rivers gets real about one of the costliest leadership mistakes he’s made: hiring without clarity. From setting poor expectations to skipping over KPIs, Dan walks us through what it cost him, how he owned the failure, and the systems he’s built to avoid it happening again.We also dig into how self-reflection, headspace, and intentional hiring shape the health of a business — and how job seekers can prepare to show up with purpose, not just a resume. You’ll hear:Why clarity beats charisma in hiringThe surprising headspace toll of the wrong teammateHow leaders and job seekers can learn from hiring failsWhat it really means to hold people (and yourself) accountableWhether you’re building a team or trying to join one, this episode is packed with practical wisdom and honest insight from someone who’s been there, fixed that and is still learning. Whether you're climbing the leadership ladder or helping others do the same, this conversation is a masterclass in humility, growth, and getting it right after getting it wrong.Hear real-time stories from leaders confessing their most crucial or recent "UH-OH" experiences in business. Learn what their "UH-OH" cost them, steps they took to fix it, and how they planned not to "do that one" again. Hosted by Dr. Troy and Ben-Jamin Toy.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

When Trevor Crunelle stepped onto his first Navy ship as a fresh-faced officer, he was ready to lead. What he wasn’t ready for? Making a snap decision that nearly sank his credibility with his senior team.In this episode, Trevor shares a pivotal UH-OH moment from early in his military career, when pulling rank felt right, but ultimately backfired. We talk through the fallout, the leadership repair work that followed, and how that hard-earned lesson shaped the calm, coach-driven leadership style he’s known for today.Trevor also opens up about:Why asking “why?” can backfire and what to ask insteadHow gardening from seed surprisingly mirrors leadership growthThe power of DISC and consistent self-reflectionKnowing when to pivot versus when to push throughWhether you're climbing the leadership ladder or helping others do the same, this conversation is a masterclass in humility, growth, and getting it right after getting it wrong.Hear real-time stories from leaders confessing their most crucial or recent "UH-OH" experiences in business. Learn what their "UH-OH" cost them, steps they took to fix it, and how they planned not to "do that one" again. Hosted by Dr. Troy and Ben-Jamin Toy.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

Welcome to another episode from the Cohesion Culture headquarters in Charleston, SC, where even rainy days shine bright with real leadership stories. Join Dr. Troy and Ben-Jamin Toy as they sit down with Davin Salvagno, a passionate leader whose journey of discovering and amplifying human potential will inspire you.Davin opens up about his love for music, cooking, and how those creative outlets connect to his leadership style — a unique blend of empathy, energy, and an unwavering belief in people’s potential. From his early career lessons at Costco, including a life-changing conversation with founder Jim Sinegal, to the challenges and “oh no” moments that tested his grit, Davin shares how he’s turned setbacks into stepping stones.This episode dives into what it means to truly see the talents in others, how leadership thrives on trust and connection, and why the best leaders are often those who amplify others’ strengths before their own. If you’re ready for honest stories, fresh perspectives, and actionable insights on building cohesive teams and meaningful purpose, this conversation is your front-row ticket.Tune in to hear how a score of music, a love for people, and a touch of Philly passion create a leadership style that’s as dynamic as it is authentic.Hear real-time stories from leaders confessing their most crucial or recent "UH-OH" experiences in business. Learn what their "UH-OH" cost them, steps they took to fix it, and how they planned not to "do that one" again. Hosted by Dr. Troy and Ben-Jamin Toy.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this inspiring episode, Katie Blomquist, founder of Going Places, reveals a powerful leadership lesson about the importance of asking. Learn how her initial hesitation to seek sponsorships nearly cost her nonprofit valuable opportunities, and discover the mindset shift that transformed her approach to fundraising. Katie shares her unique journey of providing brand new bikes to low-income elementary school children, and explains why sometimes the most significant barriers are the ones we create in our own minds. Packed with energy, humor, and actionable insights, this episode will challenge listeners to overcome their fears and embrace the simple yet powerful strategy of "just asking." Whether you're a nonprofit leader, entrepreneur, or professional looking to advance your career, Katie's story offers a refreshing perspective on growth, community impact, and the unexpected rewards of stepping out of your comfort zone.Hear real-time stories from leaders confessing their most crucial or recent "UH-OH" experiences in business. Learn what their "UH-OH" cost them, steps they took to fix it, and how they planned not to "do that one" again. Hosted by Dr. Troy and Ben-Jamin Toy.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy Hall and Ben-Jamin Toy sit down with John Patsch, a serial entrepreneur, curious craftsman, and co-founder of Miingl, a platform focused on rebuilding real connection in a disconnected world. John takes us behind the curtain of his leadership journey, starting with a love for DIY projects and a deep desire to understand how things work.... Not just in his garage, but in the workplace, too.John opens up about one of his biggest UH-OH moments: a communication breakdown with a co-founder that unraveled a promising startup. In a raw, reflective account, he unpacks how ego, miscommunication, and the need to be “right” cost more than just the company. It ended a partnership. But from the ashes came powerful lessons on active listening, humility, and focusing on the bigger picture.As the conversation unfolds, John shares how those hard-earned lessons inspired him to co-create Miingl, a live, interactive platform designed to bring back authentic human connection in the age of short-form content and shrinking attention spans. From hiring people for their ideas, not just their resumes, to leading with curiosity and honesty, John gives us a grounded, thoughtful perspective on leadership that values community over control.If you've ever found yourself in the middle of a communication mess, wondering how things fell apart, or if you’re just trying to build something that actually brings people together, this episode is packed with insight, laughs, and a reminder that being teachable might be the most powerful skill you can bring to the table.Hear real-time stories from leaders confessing their most crucial or recent "UH-OH" experiences in business. Learn what their "UH-OH" cost them, steps they took to fix it, and how they planned not to "do that one" again. Hosted by Dr. Troy and Ben-Jamin Toy.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of UH-OH Conversations with Cohesive Leaders, hosts Dr. Troy Hall and Ben-Jamin Toy sit down with Ryan DuBois, a laid-back endurance junkie with a sharp business mind and a heart for people. From scaling up startups across the Southeast to spending 20-hour days in the trenches of manufacturing, Ryan brings a no-fluff, deeply human perspective to what leadership actually looks like when the pressure is on.Ryan opens up about his biggest “UH-OH” moment: an aggressive expansion that pushed his team (and himself) to the brink. What followed wasn’t just a production slowdown, but a full-on leadership reset. By pulling back, focusing on lean principles, and prioritizing team readiness over output, he learned the hard truth: if your people aren’t ready, your business isn’t either.Throughout the conversation, Ryan hits on key leadership insights like why every organization is in the people business, how transparency builds trust, and what qualities actually matter when promoting from within. From intentional conversations to endurance mindsets, he makes a strong case for slowing down long enough to build something that lasts.Whether you're a founder moving fast, a team leader navigating culture shifts, or just someone trying to be a better human at work, this podcast episode is your reminder that leadership starts with listening, learning, and being willing to go the long way for the right reasons.Hear real-time stories from leaders confessing their most crucial or recent "UH-OH" experiences in business. Learn what their "UH-OH" cost them, steps they took to fix it, and how they planned not to "do that one" again. Hosted by Dr. Troy and Ben-Jamin Toy.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy Hall and Ben-Jamin Toy sit down with culture renovator and strategic coach Akeela Davis for a raw and powerful discussion on purpose, pivoting, and what happens when success no longer aligns with your values.Akeela shares her “OH” moment: the hard decision to sell a thriving financial advisory business she spent over 15 years building. On the surface, it was a successful venture. But underneath, it was draining her drive. What started as a mission to help people had quietly morphed into a managerial grind that left her feeling disconnected from her purpose. In a move that shocked some and liberated her, she stepped away, not because the business was failing, but because she was failing herself by staying.From a teenage entrepreneur selling candle holders to a culture consultant helping organizations align people with purpose, Akeela walks us through the power of motivational mapping, the weight of values like integrity, and the high cost of ignoring your internal compass. Her story is a masterclass in self-awareness and the kind of courage leaders need if they want to build something that lasts... and feels worth it.If you’ve ever felt stuck in a role that looks good on paper but drains your spirit, this conversation will hit home. And if you're a leader trying to build a culture that keeps people engaged and fulfilled, Akeela’s insights on two-way accountability and motivation will give you a roadmap worth following.Hear real-time stories from leaders confessing their most crucial or recent "UH-OH" experiences in business. Learn what their "UH-OH" cost them, steps they took to fix it, and how they planned not to "do that one" again. Hosted by Dr. Troy and Ben-Jamin Toy.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show

In this episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy Hall and Ben-Jamin Toy sit down with Chris Bower, CEO of Endurance Federal Credit Union, for a candid, straight-shooting conversation about what it really takes to lead well.Chris opens up about his leadership evolution, from a task-first, empathy-later mindset to recognizing that truly effective leadership means caring about the whole person. He shares lessons learned the hard way, the value of embracing responsibility early in your career, and why young professionals should stop waiting for permission to grow.What’s inside:The difference between entitlement and engagementHow empathy became a non-negotiable leadership skillWhy difficult conversations are career-criticalAdvice for emerging leaders who want to stand outA sneak peek at C.A.R.L., the AI leadership assistant built to help you ask for promotions with strategy, not stressThis is the kind of episode that might make you rethink how you lead and how you show up.Hear real-time stories from leaders confessing their most crucial or recent "UH-OH" experiences in business. Learn what their "UH-OH" cost them, steps they took to fix it, and how they planned not to "do that one" again. Hosted by Dr. Troy and Ben-Jamin Toy.Check this out: https://www.thecohesiveleader.com/CommunitySupport the show