Walk and Talk Improvement

Join us with internationally renowned guest Prof Jeffrey Braithwaite for Episode 31 of the Walk and Talk Improvement Podcast, “Knowledge to action: Transforming healthcare quality”. Jeffrey is a leading health services and systems researcher.   In this episode, we explore: Finding the balance between technology ("high tech") and human interaction ("high touch") in healthcare delivery. The concept of "quality and safety clutter" and timely access to new evidence. The importance of co-production, integration and access. The evolution of quality improvement methodologies and the importance of tailored approaches. The significance of coaching in enhancing healthcare practices.   Listen now to hear this and much more.   Hosted by: Juanita Guidera, National Quality and Patient Safety, Health Service Executive Produced by: Juanita Guidera, National Quality and Patient Safety, HSE and GKMedia.ie   Biography Jeffrey Braithwaite BA [UNE], DipLR, MIR [Syd], MBA [Macq], PhD [UNSW], FIML, FACHSM, FAHMS, FFPHRCP [UK], FAcSS [UK], Hon FRACMA Professor Jeffrey Braithwaite is a leading health services and systems researcher recognised internationally for his contributions to improving healthcare systems.  He is the Founding Director of the Australia Institute of Health Innovation, Macquarie University, Sydney, Australia, and Professor of Health Systems Research at Macquarie University. He holds visiting or adjunct appointments at Newcastle University and the University of Birmingham (UK); the University of Southern Denmark (Denmark); the University of Stavanger (Norway); and the University of New South Wales (Australia); and he is an Honorary Senior International Research Fellow at the Canon Institute for Global Studies (Japan).  He currently Chairs the International Society for Quality in Health Care’s (ISQua’s) Academy and previously served as ISQua President from 2020 to 2024. His research focuses on healthcare culture and structure, leadership and management in health organisations, quality and safety, accreditation, and health system reform. He most recently has been researching health system sustainability and climate change. He has published extensively, with over 1,550 publications, and has delivered more than 1,610 conference presentations, including over 164 keynote addresses. Professor Braithwaite has developed influential ideas such as boundary-less hospitals, clinician-managers as reform leaders, and culture change as a sustainable reform strategy.  His work bridges organisational studies, health services research, and clinical care.  By 2025, he had secured over $236 million in career research funding and continues to contribute widely to international research and policy discussions.  

Join us for “Leading with Purpose”, Episode 30 of the Walk and Talk Improvement Podcast with special guest Martina Queally as she shares practical wisdom for driving real change. Martina is the Regional Executive Officer, Health Service Executive Dublin and South East, Ireland.    In our latest episode, we explore how you can tackle health inequalities, create opportunities for meaningful transformation and the potential we all hold to make a difference.   Hosted by: Juanita Guidera, National Quality and Patient Safety, Health Service Executive Produced by: Juanita Guidera, National Quality and Patient Safety, HSE and GKMedia.ie   Biography Martina Queally - HSE Dublin and South East Martina Queally commenced her role as Regional Executive Officer in HSE Dublin and South East on January 29th 2024.  HSE Dublin and South East serves the people of Carlow, Kilkenny, South Tipperary, Waterford, Wexford, East Wicklow and parts of South Dublin.   Martina Queally has over 30 years’ health service leadership experience with particular expertise in strategic change management in public services and integrated service delivery. Since 2015, as Chief Officer in HSE Community Healthcare East, she has led the planning and delivery of all community health services in the area (South Dublin and Wicklow), a range of national programmes, and a combined HSE and voluntary workforce of nearly 4000 staff.   She has led a range of change, crisis and service transformation programmes, including the Area Crisis Management Team through the COVID-19 pandemic response and vaccination programme. In 2011 as Integrated Services Area Manager for Dublin South East Wicklow she amalgamated three community health services and an acute hospital network, and in 2005 she led the establishment of the Local Health Office structure in Kildare and West Wicklow.   Martina trained as a Registered General Nurse before qualifying as a Midwife and Public Health Nurse.  She graduated with a M.Sc. in Heath Services Management from Trinity College Dublin in 2002. Her graduate work focused on the development of strategic, integrated approaches to health promotion within the Irish Health System. Martina has completed further study in areas of quality and service improvement and is a qualified executive coach and mentor.

In this episode of the Walk and Talk Improvement Podcast, host Juanita Guidera is joined by a distinguished international guest, Dr. Anuradha Pichumani. Dr. Anuradha is an award-winning obstetrician and gynaecologist, and Executive Director and Co-Founder of two hospitals in the Tamil Nadu region of India. She brings more than 30 years of experience in healthcare quality, patient safety, and person-centred care across public and private health systems. This episode offers rich, practice-based insights for anyone working to improve quality and safety in healthcare, particularly in complex and resource-limited settings. Together, Juanita and Dr. Anuradha explore: Learning health systems in low and middle-income countries (LMICs) Importance of family involvement in patient care Continuous learning and improvement culture in healthcare Adaptation of global best practices to local contexts Strategies for staff engagement and empowerment in hospitals Role of leadership in fostering a culture of patient safety Use of data for actionable insights and quality improvement Community outreach and education to influence health behaviours Innovative approaches to patient and family engagement in care Dr. Anuradha reflects on her three-decade journey implementing patient safety standards using implementation science and health system transformation approaches in low and middle income countries. Her stories highlight how culture, trust, and continuous learning can enable meaningful and lasting improvements in care. Whether you are a senior leader, a quality improvement practitioner, or new to improvement science, this episode provides practical lessons and inspiration applicable across healthcare settings.    Guest: Dr. Anuradha, Award-Winning Obstetrician and Gynaecologist; Executive Director and Co-Founder of Two Hospitals, Tamil Nadu, India Hosted by: Juanita Guidera, Programme Manager, National Quality and Patient Safety, Health Service Executive, Ireland   Produced by Juanita Guidera, HSE and GKMedia.ie   Information about Dr. Anuradha Pichumani  MBBS DGO FICOG FISQua Dip ART (Germany) MBA Dr. Anuradha Pichumani is a distinguished OBGYN, Executive Director and Co-founder of two hospitals in Tamil Nādu, India (Sree Renga Hospital and Narbhavi Multispecialty Hospital Pvt. Ltd.) with extensive expertise in healthcare quality, patient safety, and person centred care.  Over the last thirty years, through her leadership and management skills, she has trained and implemented patient safety standards in public and private healthcare organisations, utilising implementation science in healthcare transformation in LMIC. She is a Board member of ISQua, The International Society for Quality and Healthcare and ASQua, Asian Society for Quality and Healthcare, facilitating knowledge sharing and driving strategic partnerships; a member of ISQua Patient safety Task Force. She is an Associate Faculty at Ariadne Labs (Harvard T.H. Chan School of Public Health) and implemented Quality Collaborative projects.  She has completed  the Global Healthcare Delivery Intensive Program at Harvard T.H. Chan school of Public Health. She is a Principal Assessor, NABH - National Accreditation Board for Hospitals and Healthcare and Chair of Quality Professionals Wing of Consortium of Accredited Healthcare Organisations (CAHO), India. She has won many awards for her commitment to healthcare quality - CAHO Quality Champion award, QIMPRO Award.  Her research publications include topics on healthcare implementation, patient safety and the impact of climate change on health in BMJ and IJQHC - International Journal for Quality in Healthcare.  She is the Lead Author of the ISQua White Paper on Patient Safety for Healthcare Organisations.    

In this episode of the Walk and Talk Improvement Podcast, we partner with the Mapping Healthcare Podcast. Dr. John Fitzsimons and Dr. Ulfat Shaikh explore how patient safety approaches can be applied whilst caring for the youngest members of our communities.  They also acknowledge some of the unique features and risks in the care of newborns and children that must be addressed to make care as safe as possible.    This podcast marks the theme of this year's WHO World Patient Safety Day "Safe Care for Every Newborn and Every Child".    Guests: Dr. Ulfat Shaikh is Professor of Paediatrics and Medical Director of Healthcare Quality at the University of California Davis Health. She focuses on designing, implementing, and evaluating health systems improvement methods across a broad range of health care settings to improve health care delivery and outcomes.   She is the Chair of the American Academy of Pediatrics' Council on Quality Improvement and Patient Safety and is on the Board of Directors of the International Society for Quality in Healthcare. Ulfat was the Associate Editor of PSNet, a national web-based patient safety resource funded by the Agency for Healthcare Research and Quality and previously served as Clinical Quality Officer at the California Department of Health Care Services.   At the University of California Davis, she has led over 500 clinicians in quality improvement and patient safety initiatives across departments. She was named an American Board of Pediatrics Paul V. Miles Fellow in recognition of her contributions to improving the quality of healthcare for children.   Ulfat has been a practicing paediatrician for 25 years and holds a Doctor of Medicine, master’s in public health, a master’s in clinical research, and is a fellow of the American Academy of Pediatrics.     Dr. John Fitzsimons is a Consultant Paediatrician with a special interest in allergy at Children’s Health Ireland, Temple Street in Dublin where he is an RCSI Honorary Clinical Associate Professor. He also works with HSE National Quality & Patient Safety (NQPS) as Clinical Director for Quality Improvement (QI) and with the RCPI on QI and Patient Safety Education. He is course director of the HSE funded RCPI Post-Graduate certificate in Quality Improvement Leadership in Healthcare which has over 800 graduates and coached more than 250 improvement projects.   John has contributed to national improvement projects including Irish Paediatric Early Warning System (PEWS), Situation Awareness for Everyone (SAFE), the HSE Patient Safety Strategy (2019-2024) and most recently the HSE’s Quality & Patient Safety Competency Navigator (2025). He is a visiting Research Fellow with the Centre for Innovative Human Systems (Human Factors) at Trinity College Dublin. He is an editor of the Oxford Handbook of Patient Safety (2022) and a contributor to the Oxford Handbook of Quality Improvement (2024) and has several peer reviewed publications in the field. He is a regular host and contributor to QI and Patient safety webinars and podcasts in Ireland.     Hosted by: Dr. John Fitzsimons, Consultant Paediatrician, Children’s Health Ireland Produced by: Juanita Guidera, National Quality and Patient Safety, Health Service Executive, Ireland and GKMedia.ie   About Mapping Healthcare Mapping Healthcare is a radio show and podcast where a medic with a map explores ways in which people around the globe make the world of healthcare better and what we can learn from them. The host is a paediatrician, educator, and researcher who leads programs to help people access high-quality healthcare and stay healthy. All past episodes are archived below. Find Mapping Healthcare on Apple Podcasts, Spotify, or wherever you get your podcasts.

In this episode of the Walk and Talk Improvement podcast, we are joined by two special guests - Susan O’Reilly and Dr. Rob Cunney.  Susan is an Assistant Director of Nursing for Dementia Quality Improvement for HSE Dublin and Midlands and Rob is a Consultant Microbiologist and QI/Clinical Audit Lead at Children's Health Ireland.     This episode is packed with practical advice that can help you drive meaningful improvements in your own health or social care setting.    Together we explore: how data and storytelling can transform healthcare, lessons from engaging staff the value of co-designing services with patients and service users, and the practical tools that can support your quality improvement efforts.   Join us to hear stories from Susan and Rob’s quality improvement journey.  Whether you’re a seasoned QI professional or just starting out, there’s something here for everyone.  Listen now to the full episode on all major podcast platforms.   Hosted by: Juanita Guidera, National Quality and Patient Safety, Health Service Executive Produced by: Juanita Guidera, National Quality and Patient Safety, HSE and GKMedia.ie   Dr. Rob Cunney is a Consultant Microbiologist and QI/Clinical Audit Lead at Children's Health Ireland. He has long had an interest in quality improvement and patient safety, and is an alumnus of the Scottish Patient Safety Fellowship. His interest in the role of complexity in healthcare led him to discover Liberating Structures as a suite of tools to support improvement work and, in addition to regularly using these tools in his work, he teaches the use of Liberating Structures through in-person and online training workshops.    Susan O’Reilly, FFNMRCSI, is Assistant Director of Nursing for Dementia Quality Improvement for HSE Dublin and Midlands.  From her role as lead nurse for the Genio funded project developing and implementing integrated care pathways for people living with dementia to her leadership of a QI collaborative to reduce harm from falls and pressure ulcers, Susan has a passion for enhancing practice through continuous quality improvement. After completing her initial mental health nurse education in St. Vincent’s Hospital, Fairview, she completed a BNSc degree and MSc Intellectual Disability Nursing (DCU), MSc by Research (RCSI), PG Dip (Dementia) (TCD), PG Dip (Advanced Practice) (UCD), PhD in DCU. Focused on person-centred, holistic care Susan has worked with older persons in a variety of clinical settings across mental health, intellectual disability, community, and acute care where she continues to influence practice through her involvement in several national working groups.

Listen to this episode with special guest Dr. Andy Phillips. Andy is a healthcare leader with coming up to forty years of international experience in health and social care settings around the world.  He is currently the Regional Executive Officer, Health Service Executive South West, Ireland.    Join us as we explore key leadership considerations for developing a culture of quality including: how the social determinants of health are central to delivering health and wellbeing core factors for successful co-design of health and social care services the importance of permission and accountability in putting in place strong governance using insights from a quality dataset to support continual improvement.   If you’re interested in how leaders put in place systems of care that embed quality and patient safety, this podcast is for you.   Hosted by: Juanita Guidera, National Quality and Patient Safety, Health Service Executive Produced by: Juanita Guidera, National Quality and Patient Safety, HSE and GKMedia.ie  

Listen to this episode with special guest Professor Deirdre O’Shea as we explore work motivation, self regulation and performance behaviours to enhance quality and patient safety.   Join us to hear about: - strategies to improve self regulation and motivation - the role of self regulation on silence and voice - how incivility and groupthink can influence psychological safety - the essential role of leaders in influencing their team’s emotional state through positive reinforcement and supportive communication.   Hosted by: Juanita Guidera, National Quality and Patient Safety, Health Service Executive Produced by: Juanita Guidera, National Quality and Patient Safety, HSE and GKMedia.ie

Did you know that the way we interact within healthcare systems can significantly impact outcomes?   In our latest episode of the Walk and Talk Improvement podcast, we speak with Keith McCandless, co-developer of Liberating Structures and author. In our conversation, Keith sheds light on how patterns of relationships shape problem-solving and shares examples of his extensive experience working with healthcare settings. We learn how through the use of "liberating structures," we can foster better communication, collaboration and insight.     This episode is packed with practical advice and inspiring stories that can transform how we approach quality and patient safety in healthcare. Whatever your role, there's something valuable for everyone.   We hope you enjoy our latest Walk and Talk Improvement Podcast: Working together to improve quality: Liberating structures in action with special guest Keith McCandless   Please share your thoughts about this episode by emailing us on [email protected].   Hosted by: Juanita Guidera, National Quality and Patient Safety, Health Service Executive Produced by: Juanita Guidera, National Quality and Patient Safety, HSE and GKMedia.ie   Keith McCandless Keith is co-developer of Liberating Structures and co-author of the book The Surprising Power of Liberating Structures – Simple Rules to Unleash a Culture of Innovation (2014). Keith operates a global consulting practice focused on strategy development, creative adaptability, and including all voices in shaping next steps. He calls himself a structured improvisationalist.    Learning Materials Website: https://www.liberatingstructures.com/home/ Join the Q Community User Group Read The Liberators blog ; articles by Keith & friends  Get the LS app  Apple Store or Google Play Store LS Selection Matchmaker http://bit.ly/2GN6Y9g Join LS Slack http://bit.ly/lsslackcommunity Join or form a Liberating Structures User Group  The Liberating Structures book is translated into eight languages. Portuguese is the most recent.  

In this episode of the Walk and Talk Improvement podcast, we are joined by Donald M. Berwick, one of the leading scholars, teachers, and advocates in the world for the continual improvement of health care systems. Don shares his extensive experience and insights on leadership, intrinsic motivation, and quality improvement. The discussion delves into systemic issues in healthcare and the ongoing journey of improvement. Don also highlights our interconnectedness, the potential of leaders to foster collaboration and continuous learning, and the power of our collective efforts to improve health and social care services.   We hope you enjoy our latest Walk and Talk Improvement Podcast:  Healing Healthcare: Quality is Goodness with special guest Don Berwick.    Please share your thoughts about this episode by emailing us on [email protected].   Hosted by:  Dr. John Fizsimons and Juanita Guidera. Dr. John Fitzsimons, Clinical Director for QI, National Quality and Patient Safety and Consultant Paediatrician, Juanita Guidera, Programme Manager, National Quality and Patient Safety, Health Service Executive Produced by:  Juanita Guidera, National Quality and Patient Safety, HSE and GKMedia.ie  

In this episode 22, we speak with Dr Anne Gallen. Anne is a pioneer who spearheaded the introduction of nursing and midwifery quality-care metrics in Ireland. These metrics provide an indication of the quality of the fundamentals of nursing and midwifery care. They enable quality improvement along with accountability for care. Anne is Area Director of Nursing & Midwifery Planning and Development for Dublin and Midlands with the HSE Office of Nursing and Midwifery Services Director (ONMSD). Hosted by: Dr Maureen Flynn, Director of Nursing and the Quality and Patient Safety Lead for the ONMSD. Co-produced by: Sheema Lughmani, HSE National Quality and Patient Safety.  

In part three of our World Patient Safety Day special, Dr John Fitzsimons speaks with Dr John Brennan on diagnosis from the perspective of a general practitioner (GP). Dr John Brennan is a GP and lead faculty for the Royal College of Physicians Ireland Postgraduate Certificate in Quality Improvement and Leadership in Healthcare. Hosted by: Dr John Fitzsimons Clinical Director (NQPSD) and Consultant Pediatrician, Children's Health Ireland at Temple Street. Co- produced with: Sheema Lughmani, Digital Communications Officer, National Quality and Patient Safety, HSE  

In part two of our World Patient Safety Day special, Dr John Fitzsimons and Professor Eva Doherty speak with Dr Hardeep Singh on diagnostic excellence. Dr Singh is a Professor of Medicine at the Center for Innovations in Quality, Effectiveness and Safety (IQuESt) based at the Michael E. DeBakey VA Medical Center and Baylor College of Medicine in Houston, Texas. Dr Singh is also the Co-Chief of the Health Policy, Quality & Informatics Program at IQuESt and Director of the Houston Diagnosis Improvement Safety Center Hosted by: Dr John Fitzsimons Clinical Director (NQPSD) and Consultant Pediatrician, Children's Health Ireland at Temple Street. Co- produced with: Sheema Lughmani, Digital Communications Officer, National Quality and Patient Safety, HSE  

In this three part special, Dr John Fitzsimons speaks with international experts on the topic of diagnostic safety, the theme of the 2024 World Patient Safety Day. In part one, Professor Eva Doherty Eva speaks with us about the psychology of diagnoses, including the impact of cognitive biases and the human factors elements in the diagnostic process. Professor Eva Doherty is a clinical psychologist and Director of Human Factors at the Royal College of Surgeons Ireland. Hosted by: Dr John Fitzsimons Clinical Director (NQPSD) and Consultant Pediatrician, Children's Health Ireland at Temple Street. Co- produced with: Sheema Lughmani, Digital Communications Officer, National Quality and Patient Safety, HSE

In episode 18 we hear a patient (Matthew) share their story after a receiving a sudden and unexpected diagnosis. Matthew shares his diagnostic journey as a young adult who had little experience with the healthcare system, to finding his voice and becoming more actively involved in his care. We also hear from GP Dr John Brennan. John shares the role of communications in helping to improve the diagnostic process and why he thinks listening is the cornerstone of diagnostics. John is a practicing GP and lead faculty for the Royal College of Physicians Ireland Postgraduate Certificate in Quality Improvement and Leadership in Healthcare. This episode was developed as part of the HSE World Patient Safety Day special. Hosted by: Dr John Fitzsimons Clinical Director (NQPSD) and Consultant Pediatrician, Children's Health Ireland at Temple Street. Co- produced with: Sheema Lughmani, Digital Communications Officer, National Quality and Patient Safety, HSE  

Gerry Clerkin has been leader in quality and patient safety in the healthcare system in Ireland for the past 22 years. He has worked in healthcare since 1980, when he commenced his training as a student psychiatric nurse. In this episode of Walk and Talk Improvement, we explore a lifetime of lessons with Gerry on caring for people, just culture and patient partnership. In this time of reforming the HSE, join us to hear his thoughts on how you can design a system with quality and patient safety at the centre of your governance structures and much more. Whether you are a leader of a team, working in Quality and Patient Safety, involved in providing integrated care, or a patient partner, this episode shares invaluable insights which will guide your journey and make a lasting difference. Hosted by: Juanita Guidera, Programme Manager - Staff Engagement for Quality, National Quality and Patient Safety Directorate, HSE Co- produced with: Sheema Lughmani, Digital Communications Officer, National Quality and Patient Safety, HSE  

Close your eyes and imagine this: You’re a surgical nurse in general theatre. It’s the end of a long shift and you’re scrubbed in for your last case. The surgeon has closed up the patient when you realise the instrument count is incorrect and the patient is now already in recovery. What do you do next? In episode 16, we hear from Teresa Donnelly, who shares how this incident in general theatre started her clinical audit journey. Teresa has since revolutionised the culture of general theatre at Sligo University Hospital, improving both patient and staff safety.   Featuring: Teresa Donnelly, Director, HSE Centre of Education for Nursing and Midwifery, Sligo Leitrim W Cavan. Hosted by Selene Daly, Clinical Audit Facilitator, HSE National Centre for Clinical Audit. Co-produced by Sheema Lughmani.  

What does perfectionism look like to you? At some point in our lives we all have experienced perfectionism in some way or another. In the extreme, perfectionist qualities can lead to significant stress and anxiety on the individual and on the team. In this episode, Professor Eva Doherty Eva speaks with us about perfectionism in the workplace and the impact it can have on ourselves, our relationships, and patient safety. Hosted by: Juanita Guidera, Programme Manager - Staff Engagement for Quality, National Quality and Patient Safety Directorate, HSE Co- produced with: Sheema Lughmani, Digital Communications Officer, National Quality and Patient Safety, HSE        

If you work in patient safety, you may have heard the name Margaret Murphy. She is one of the first patient partners in Ireland and has spent her life advocating for patients, their families and healthcare staff. Margaret is the External Lead Advisor for the WHO’s World Alliance for patient safety, a network of 400 patient safety champions from 52 countries. She is the founding member of Patients for Patient Safety Ireland. Margaret shares how she has coped with the loss of her son Kevin Murphy due to a medical error and how she used this experience for change across healthcare. In this powerful episode, Margaret speaks about what transparency and openness would have meant for her family, what it felt like to finally be heard and her thoughts on how patient partnership is improving care in Ireland. Hosted by: Dr Maureen Flynn, Director of Nursing, Office of the Nursing and Midwifery Services Director (ONMSD), HSE. Co-produced with Sheema Lughmani, National Quality and Patient Safety, HSE.  

As a healthcare professional, you’ll likely have heard the public awareness campaign for sepsis. You may be wondering what are the latest resources and tools to help you identify or diagnose the symptoms of sepsis and what you can do to improve patient outcomes. Join our guest Denise McCarthy, Assistant Director of Nursing for Sepsis to hear more.   Hosted by: Juanita Guidera, Programme Manager - Staff Engagement for Quality, National Quality and Patient Safety Directorate, HSE Co- produced by: Sheema Lughmani, Digital Communications Officer, National Quality and Patient Safety, HSE  

What do you need to know about sepsis as a patient, carer or parent? How can you reduce your risk of getting sepsis? Join our guests Maeve Murphy, a busy working mother of three and a sepsis survivor and Denise McCarthy, an Assistant Director of Nursing for Sepsis, HSE to find out more. Hosted by: Juanita Guidera, Programme Manager - Staff Engagement for Quality, National Quality and Patient Safety Directorate, HSE Co- produced by: Sheema Lughmani, Digital Communications Officer, National Quality and Patient Safety Directorate, HSE Hosted on Acast. See acast.com/privacy for more information.

Engagement is the heart of building a culture of quality and patient safety. But how can we successfully engage with patients and staff to improve safety? In this episode, we speak with Professor Helen Bevan on inspiring creativity and innovation to help improve safety and quality of care. Helen is currently a professor of health and care improvement at the University of Warwick, and a strategic adviser to the NHS Horizons team. She has spent more than three decades leading and facilitating many improvement initiatives. We hope this episode encourages you in your own work and ignites your creativity. Hosted by: Juanita Guidera, Programme Manager - Staff Engagement for Quality, National Quality and Patient Safety, HSE   (thumbnail illustration of Helen Bevan: Duncan Smith; BMJ 2018;362:k2467)  

This episode continues the conversation on the impact of patient partnership on the development of the HSE National Clinical Guidelines for Post Mortem Examination Services. In this episode, we speak with Mary Vasseghi and Christine Fenton, who share an insight into their lives, motivation and experience as patient partners.   Through their stories, we explore what you can do to have meaningful and real engagement with patient partners.   Featuring: Mary Vasseghi, Patient Partner, Patients for Patient Safety Ireland Christine Fenton, Patient Partner and Service User   Hosted by: Juanita Guidera, Programme Manager - Staff Engagement for Quality, National Quality and Patient Safety, HSE  

Deconditioning is a harm hidden in plain sight. It may be 10 or 100 times more prevalent than falls or pressure ulcers.   In this episode of “Walk and Talk Improvement” we discuss how through deconditioning, we are unintentionally “killing patients with kindness”. Our three guests are nursing leaders who are spearheading social movements across the world to help prevent deconditioning and encourage us to invest in our older selves. Featuring: Professor Brian Dolan, OBE, Director, Health Service 360 Deirdre Lang, Director of Nursing/National Lead for Older Persons Services, Office of the Nursing and Midwifery Services Director, Health Services Executive Caroline Lecky, Nurse Consultant for Care homes, Public Health Agency, Northern Ireland. Hosted by: Dr Maureen Flynn, Director of Nursing with the National Quality and Patient Safety and the Office of Nursing and Midwifery Services Director, Health Services Executive.  

In this episode, we explore the impact of patient partnership on the development of the HSE National Clinical Guidelines for Post Mortem Examination Services, why patient partners become involved and what you can do as a leader to create meaningful engagement.   Featuring: Professor Linda Mulligan, Chief State Pathologist Mairie Cregan, member of Patients for Patient Safety Ireland   Hosted by: Juanita Guidera, Programme Manager - Staff Engagement for Quality, National Quality and Patient Safety, HSE  

In this episode, we are speaking with two leaders in nursing and midwifery about how they are creating a culture of safety for people, with a particular focus on women and babies in maternity services across Ireland and Northern Ireland. Our two guest’s share: Their examples of how they are overseeing and improving services. Times when things didn’t go as expected, and what they’ve learned. Simple steps you can take to get involved in patient safety improvement.   Featuring: Grainne Milne, Director of Midwifery, HSE Louth Hospitals, Ireland Denise Boutler, Assistant Director, Quality, Safety, Patient Experience and Innovation, Public Health Agency, Northern Ireland.   Hosted by: Dr Maureen Flynn, Director of Nursing, Office of the Nursing and Midwifery Services and National Quality and Patient Safety, HSE.  

Summary: In this podcast episode, we're exploring the importance of effective leadership and governance to improve patient safety.   Hosts: Roisin Egenton, Programme Manager (Strategy), National Clinical Director, Quality and Patient Safety, HSE   Guests: Dr Orla Healy, National Clinical Director, Quality and Patient Safety, HSE Dr Colm Henry, Chief Clinical Officer, HSE Dr Aideen Keaney, Director of Health and Social Care Quality Improvement, HSCQI.  

In this episode, we’re focusing on Human Factors. You’ll hear about:   The important role that Human Factors plays in designing safer healthcare systems for everyone. How knowing about Human Factors can impact on the way we think and work and in turn, on our well-being and job-satisfaction. What is happening right now in the Irish health service in relation to Human Factors. And the lessons learned by our colleagues in NHS Scotland and their experience integrating Human factors into their health services.   Host: Margaret Codd, Quality Improvement Facilitator, HSE National Quality and Patient Safety Guests: Kieran Henry, Senior Lecturer at UCC & former advanced paramedic Angela O'Dea, Senior Lecturer, School of Medicine, University of Galway Paul Bowie, Programme Director, NHS Education for Scotland  

“No data without stories, no stories without data”   Summary: In this episode, we cover how data can be used for assurance and improvement. You’ll hear how combining different types of data presented in the right way can help boards and committees in leading and overseeing healthcare organisations in quality and patient safety. We’ll also hear the importance and value of board and committee members engaging with people’s lived experiences of using and working in healthcare. Hosts: Dr Gemma Moore, Qualitative Evaluation and Research Officer, (NQPS) and Grainne Cosgrove, Senior Statistician (NQPS) Guests: Gemma Willis, Keith Synnott, Damian McGovern, Grainne Cosgrove and Professor Deirdre Madden.   Connect with us @NationalQPS and @HSCQI   https://www.hse.ie/eng/about/who/nqpsd/   https://hscqi.hscni.net/  

Recognising the deteriorating patient   Summary: In this episode, we’re exploring improvement efforts to address one of the most common causes of patient harm: recognising and responding to the clinically deteriorating patient. Topics include the importance of clinical judgement; communication between staff as well as communication with patients and families; safe systems and safe culture; as well as personal experiences and examples of successful improvement efforts that have made a difference.   Host: Roisin Egenton, Programme Manager (Strategy) (NQPS)   Guests: Yvonne Young, Christine Sheehan, Dr Brian McCloskey   Connect with us @NationalQPS and @HSCQI   https://www.hse.ie/eng/about/who/nqpsd/   https://hscqi.hscni.net/  

Stories, insights and learning from healthcare colleagues   Summary: In this podcast episode, you’ll hear from 5 healthcare colleagues on what staff engagement means to them, and how colleagues within teams are using it to provide peer to peer support. We also hear from leaders from leaders on the value of staff engagement, and how and why they support it.   Hosts: Dr Mary Browne, QPS Education Clinical lead (NQPS); Dr John Fitzsimons Clinical Director (NQPS) and Consultant Paediatrician, Children's Health Ireland at Temple Street.   Guests: Caroline Lennon-Nally, Elaine Fallon, Dr Leonard Douglas, Dr Athinyaa Shiraviraj, Lucy Nugent   Connect with us @NationalQPS and @HSCQI   https://www.hse.ie/eng/about/who/nqpsd/   https://hscqi.hscni.net/  

The importance of patient partners:   Summary: This episode focuses on partnering with patients, service users and carers. You’ll hear more about how to capture patient stories and why they matter to our healthcare services. Topics include: learning and applying quality improvement, capturing the voice of service users and how patients, service users, carers & their families can become active participants in improving health services. (Please note this episode was recorded virtually with patient partners.)   Hosts: Clifford Mitchell, Regional Senior Improvement Advisor, (HSCQI Northern Ireland); Dave Milliken, Patient Partner   Guests: Carol McCullough, Linda Craig, Dr John Fitzsimons, Bernie O’Reilly   Connect with us @NationalQPS and @HSCQI   https://www.hse.ie/eng/about/who/nqpsd/   https://hscqi.hscni.net/  

This All Ireland podcast aims to improve patient care by capturing the personal stories of people who work in and use health services regarding patient safety and quality improvement. The series is co-produced by patient partners and members of the Health and Social Care Quality Improvement (HSCQI) Northern Ireland and HSE National Quality and Patient Safety (NQPS) teams.