003: Hug Your Haters

Episode 3 of the The Selling Show podcast, hosted by David Newman, titled "003: Hug Your Haters" was published on July 20, 2018 and runs 22 minutes.

July 20, 2018 ·22m · The Selling Show

0:00 / 0:00

Episode Description

Today's episode features a man with an interesting perspective on dealing with critics and unsatisfied customers! Jay Baer is a Certified Speaking Professional, renowned business strategist, best-selling author, and consultant who focuses his clients towards using technology as an advantage in marketing and customer service.

In This Episode, You'll Learn…

Customer acquisition vs customer retention
How the customer service environment has changed with technology
Benefits of answering EVERY customer complaint
The money is in the audience
Great examples if the "Hug Your Haters" philosophy
Jay's book: "Hug Your Haters"

Links and Resources Mentioned in This Episode

Sound Effects Credits:

- Music Box (https://freesound.org/people/terminal/sounds/22685/)

Share this episode

Similar Episodes

The Rita Cosby Show: Hour 1 | 04-10-26

Apr 11, 2026 ·42m

Rita Cosby | General Keane 04-10-26

Apr 11, 2026 ·14m

Rita Cosby | Dr. Sky 04-10-26

Apr 11, 2026 ·13m

The Rita Cosby Show: Hour 2 | 04-10-26

Apr 11, 2026 ·42m

Norman Seabrook | 04-09-26

Apr 10, 2026 ·11m

The Rita Cosby Show: Hour 2 | 04-09-26

Apr 10, 2026 ·42m

Similar Podcasts

Creating the Impossible with Michael Neill Michael Neill Michael Neill is an internationally renowned transformative coach and the best-selling author of six books including Creating the Impossible, The Inside-Out Revolution and The Space Within. His weekly radio show, Living from the Inside Out, has been a listener favorite on Hay House Radio for over a decade and his TEDx talk, 'Why Aren't We Awesomer?', has been viewed by over 200,000 people around the world.His weekly blog and podcast, Caffeine for the Soul, is now in its 18th year and going strong! It’s OK That You’re Not OK with Megan Devine iHeartPodcasts Life is full of difficult things, from tiny everyday disappointments to life-altering events. Everyone’s at least a little bit Not OK, something grief expert and psychotherapist Megan Devine knows from the inside out. In wide ranging, insightful, deep conversations, Megan talks with people about their often invisible losses - and what they’ve learned about being seen and supported in difficult times. With guests pulled from the front lines of entertainment, medicine, education, and activism, the conversations in It’s OK that You’re Not OK are funny, complex, emotional, and hopeful - maybe not your typical dinner party topics, but none of us are entirely OK, and it’s time we start talking about that.New episodes each and every Monday, from the author of the best-selling book, It’s OK That You’re Not OK, and iHeartMedia. Find Megan online at @refugeingrief & follow the show @ItsOKPod B2B Revenue Leadership - CEO, CRO, CMO, VC, Sales and Marketing Startup SaaS Sales Leadership Marketing Startup SaaS expert - Brian Burns If you're interested in B2B Revenue Leadership this is the show for you. From the founder of The Brutal Truth about Sales & Selling and The Sales Questions PodCast. This PodCast is Focused on Leadership in the B2B Space to drive revenue by using the most modern and scientific approaches. If you are a CEO, VC, CRO, CMO or want to be one some day this PodCast is for you.If you like Tim Ferriss, Bill Burr, Dave Ramsey, Serial, Reply All, The Art of Charm, HBR, WTF, Startup, Motley Fool, Money, Gimlet, TEDTalk, NPR, EOFIRE, The TOP, Ziglar, Hustler, Advanced Selling, SaaSTR, VC, Salesman Red, Sales Gravy jeb blunt jocko GaryVEE you will like this. The Simi Valley Real Estate Answer Man Show Barry Kessler Tutorials on Buying and selling Real Estate in Simi Valley and Southern California. We talk about the home buying and selling process from start to finish. The listing agreement, the purchase agreement, property inspections, the escrow process, title insurance, home improvement, the responsibilities of agents, doing your due diligence and all the steps in the home buying process.

URL copied to clipboard!