004-ICF Competency #5-Active Listening
from The Coaches Mentor Hosted by Calvin Habig
In this episode we look at the seven PCC markers of Active listening and then look at how they relate to thee 5 Levels of Communication: 1. Cliches ("Fine, how are you?") 2. Facts ("Just give me the facts.") 3. Opinions ("Do you know what I think?") 4. Feelings ("Let me tell you how I feel.") 5. Complete Personal Commitment ("Let's be honest.") For more information: http://www.valuedrivenleaders.com/coach-mentoring/ or contact: [email protected]
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