004 - Preventative Maintenance: Solving Problems Before They Are Problems | Drew Jahr, Katy Pelton, and Miles Oller [Feature Topic]

On today’s episode we explore the maintenance side of the house, specifically looking at solving problems before they are problems with preventative maintenance. Our three guests are Drew Jahr, Katy Pelton, and Miles Oller, all of whom began their professional career in residence life before moving into housing maintenance and operations. We first discuss the differences between residence life and maintenance, then we do a deep dive into the importance of looking upstream for continuity of facility service with preventative maintenance. It’s definitely a complex balancing act between proactive work and reactive work. Our guests provide plenty of real examples highlighting the importance of preventative maintenance while also making some deviation about fostering educational moments with staff and students and the importance of acknowledging and recognizing maintenance and housekeeping staff. This episode is sure to illuminate the wild world of housing maintenance for anyone interested in learning more.Seeking professional advice? Fill out this anonymous form and a panel of housing staff will give you their take on your situation on an upcoming podcast.People, Places, and Things Mentioned in the Episode:Texas Tech University [Website]Sam Houston State University [Website]Texas Christian University [Website]Star Wars Death Star [Lego Set]Star Wars Ewok Village [Lego Set]Tower Bridge [Lego Set]TMA Systems [Software] Example Home PM Plan [PDF]