0063 - Dialogue before Outsourcing with Henric Malm

Welcome to the Design Talk podcast. Today's team is: Fooz Alsubaie, Aoife Cooper, Viet Ho, Ivan Spiek and Maurice FarnanOur guest for today is Henric Malm.And our theme is Sourcing Models and Decision Making - making your mind up, how vendors make decisions to help clients to outsource?Questions -How do client/vendor relationships differ across different engagements? What works, what doesn’t work?- Talking about starting a new engagement with a client. - How can vendors maintain their value proposition and differentiate themselves from competitors?-Is every client/vendor arrangement unique? Why do you think that is?-Trust and risk are major issues for a client, what is your strategy for winning their trust and easing their anxieties?-Do your solutions always go as planned? What complexities or obstacles do you regularly encounter? How do you overcome them-Does distance matter anymore?-Last question: What is the opportunity cost for the client if they don’t go for your service? Pitch it to me. Hosted on Acast. See acast.com/privacy for more information.