EPISODE · May 20, 2026 · 32 MIN
007: You Don't Build Trust in Easy Moments. On Leadership & Finding Your People | Michael Murphy
from The Impact List · host Laurie Fainer
You know the person who's working against you? The one where the tension is real, the dynamic is off, and neither of you is saying it out loud?Michael Murphy was that person for Laurie. And instead of letting it become permanent, they named it. What happened next shaped the kind of leader Michael became and the kind he now deliberately builds around him.Michael Murphy is a Partner and AI Operating Model Lead at ADAPTOVATE, a global consultancy helping large organizations build the agility to drive transformation. He spent two decades inside some of the most complex change environments in North America and Europe, including senior roles at Deloitte's Human Capital practice where he led agile transformations across Canada, the US, and Germany and co-authored Deloitte's Global Adaptable Organization Methodology.In this episode, they get into his "Consulting Scared Straight" framework, what the apprenticeship model looks like when AI is reshaping the entry-level path, and why the legacy that actually matters has nothing to do with the PowerPoints.In this episode, you'll discover:Why the leaders who admit failure build more trust than the ones who pretend they don't have itWhy the entry-level consulting path looks fundamentally different in the AI eraThe General McChrystal decision-making approachWhat "finding your people" has to do with followership, retention, and the kind of legacy worth leavingWhy humour is a trust-building tool and how to use it deliberately without losing the roomWe talk about:00:00 Where Michael and Laurie started05:00 The pressure cooker of early consulting life and the bad behaviors it breeds10:00 Learning to have the trade-off conversation: saying no without losing credibility12:00 The "Consulting Scared Straight" deck: what it is, who sees it, and why Michael built it15:00 Why the apprenticeship model is broken in a virtual world and what replaces it20:30 Modeling vulnerability, running retros, and the social contract of rolling up your sleeves22:00 Using humor deliberately to build trust and diffuse threat inside client organizations28:00 What the consulting apprenticeship path looks like now compared to when Michael started30:00 Why AI won't kill consulting, and what it will kill33:00 The messy human work that technology still can't do35:00 The legacy that actually matters (hint: it's not the PowerPoints)Connect with MichaelLinkedIn: https://www.linkedin.com/in/mmurphyto/ Website: https://www.adaptovate.com/ Connect with meInstagram: https://www.instagram.com/dynamicalchemyadvisors LinkedIn: https://www.linkedin.com/company/dynamic-alchemy-advisors/Personal LinkedIn: https://www.linkedin.com/in/lauriefainer/ Website: https://amplified-authenticity.com/ Music created and produced by Riley Fouchier, DarkSky Productions
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007: You Don't Build Trust in Easy Moments. On Leadership & Finding Your People | Michael Murphy
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