EPISODE · May 14, 2013 · 13 MIN
#01: What Do Our Customers Expect?
from The Scholarly Kitchen Podcast · host The Scholarly Kitchen
Scholarly Kitchen Chef Ann Michael, president of DeltaThink, talks about how scholarly publishers need to go beyond their traditional focus on selling to institutions, and think about the end user's actual needs in a diverse technical environment.
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#01: What Do Our Customers Expect?
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