010: Gary Noesner: FBI Crisis Negotiator from WACO

Gary shares with us the power of words, active listening, and finding the good in people. Gary spent over 30 years with the FBI and retired as the Chief of the Crisis Negotiation Unit. Join Gary and I as we discuss the differences from real life and the Netflix/Paramount mini series recently released called, Waco. We also discuss his personal experiences as a hostage negotiator and what business leaders can learn to help them lead more successfully in their everyday lives. "There is good in every body...you just need to find it"