010: Why Most Property Managers Are Using AI Wrong (And What to Do Instead) with Pablo Gonzalez

Welcome to The Stacey Salyer Show, the podcast where I help property management leaders think bigger about growth through acquisitions. In this episode, I’m joined by my good friend (and self-proclaimed golden retriever of property management), Pablo Gonzalez. We’re diving into one of the biggest shifts happening in our industry right now: AI—and what most people are getting completely wrong about it. What I love about this conversation is that we’re not just talking about AI as a tool. We’re talking about AI as a teammate—and how that shift completely changes what’s possible for property management companies. We also unpack how outdated thinking, burnout, and inefficient systems have shaped the industry—and why this next wave of technology is an opportunity to build something entirely different (and better). What You’ll Learn in This Episode:✔️ Why most advice about AI is based on outdated or limited exposure✔️ The difference between generative AI (tools) vs. agentic AI (teammates)✔️ How AI can eliminate burnout in property management instead of adding to it✔️ Why “fix your processes first” isn’t always the right approach with modern AI✔️ What happens when AI owns outcomes instead of just assisting tasks✔️ How small teams can now manage thousands of doors with the right systems✔️ Why the future of property management is more about relationships than tasks✔️ How AI enables true “management by exception” at scale✔️ The role of AI in acquisitions, due diligence, and operational efficiency✔️ Why this technology shift could create entirely new leadership opportunities—especially for women More About PabloFrom green building to community building to rental property investing, Pablo Gonzalez has a track record of spotting disruptive industry trends, building movements around them, and creating massive value for those that follow for 15+ years. As the Chief Evangelist of Vendoroo, Pablo has a front row seat at watching the collaboration between the greatest minds in maintenance, AI, and product development work with property managers to finally break out of the burnout loop caused by maintenance in property management. His job is to tell that story to benefit property managers everywhere. Website: https://vendoroo.ai/Instagram: @connectwithpablo https://www.instagram.com/connectwithpablo/ Connect With StaceyWebsite: https://www.staceysalyer.com/Facebook: https://www.facebook.com/the.stacey.salyer/Instagram: https://www.instagram.com/stacey.salyer/LinkedIn: https://www.linkedin.com/in/stacey-salyer-39254012