011 From Passion to Platinum: Golf Retail Mastery with Emily Gifford

In this episode of The Fairway to Retail Success, Justine Gray sits down with Emily Gifford, Director of Retail at Boca West Country Club, to explore her journey in golf retail and the strategies behind her award-winning operation. Emily shares how shifting member demographics have influenced buying behavior and her approach to keeping seasonal members engaged year-round. We also dive into Boca West’s commitment to delivering a luxury shopping experience, from merchandising standards to daily operational efficiencies. Whether you're looking to refine your retail strategy or implement new event-driven sales tactics, this conversation is packed with valuable insights you won’t want to miss!