EPISODE · Jul 17, 2023 · 29 MIN
012 | Revamp HOA Relations: Mastering Your Communication Tone
from HOA Insights: Common Sense for Common Areas · host Hosts: Robert Nordlund, Kevin Davis, Julie Adamen
Send us Fan MailIn this episode learn to unlock the power of effective HOA communication tone! Improve your board's relationship with residents and elevate your community.❗Join our LIVE Podcast April 1st 2024 on Youtube! 👉 https://www.youtube.com/watch?v=24KbKsKyoNY✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/Today we explore the crucial topic of Association communication tone in HOA communities. Robert Julie dive deep into the power of clear, concise, and positive communication with homeowners. Discover actionable insights on effectively conveying messages, setting the right tone, and fostering a sense of community in your HOA. Learn the importance of clarity, brevity, and tone in written communication, and how these elements can impact resident engagement and satisfaction. Explore real-life examples of transforming negative communications into positive opportunities for growth and improvement. Gain practical tips on using newsletters, emails, and other channels to engage homeowners and create a sense of community.Chapters from today's episode: Revamp HOA Relations: Mastering Your Communication Tone:00:00 The people are not something you can ignore01:48 How do you set the tone for your HOA? 05:26 The importance of clarity and brevity in business communication.09:38 Examples of two different ways to communicate the same message in a HOA newsletter.14:01 When you’re pushing back, it’s a pushback17:30 The importance of having a community feel like a part of your association.19:48 If you have a positive tone, it trickles down to committees that can help the HOA 23:56 The community is made up of the people.27:34 Support Common Sense For Common AreasPodcast Links:Full Episode ListWatch On YoutubeEngage in the conversation!Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to [email protected] yourself or a Board Hero you Know!Board Hero NominationsBoardmember Merch Store!Connect with Hosts on LinkedInJulie AdamenKevin Davis, CIRMSRobert Nordlund, PESupport Our SponsorsAssociation Insights & MarketplaceAssociation ReservesCommunity FinancialsKevin Davis Insurance ServicesStoke Light Video & MarketingThe Inspectors of Election
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012 | Revamp HOA Relations: Mastering Your Communication Tone
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