014: How to Leverage AI to Reduce Missed Calls with Brad Scruggs

from Turnaround Boardroom · host Paul Maskill

Brad is one of the founders at ZyraTalk. They've been in the automation and AI space for nearly 10 years now. They got their start by automating chat on home service business websites and work with over 5,000 customers. Last year they rolled out an AI voice product that many businesses call their AI CSR to handle overflow and afterhours calls. Some even use the AI as their first line of defense. They're approaching over 1,000 customers using their AI CSR and are handling 10s of thousands of calls per week. In today's interview, we focus on: How AI voice can improve your client experience. The #1 goal of AI voice. How to turn your CSR's into revenue generating machines. The future of AI in the trades. To continue the conversation with Paul, go to https://thebluecollaradvisors.com/call/

Episode metadata supplied by the publisher feed · Published Aug 26, 2024

Embed this episode

Attribution link and audio player

NOW PLAYING

014: How to Leverage AI to Reduce Missed Calls with Brad Scruggs

0:00 21:51

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

Boardroom Governance with Evan Epstein Evan Epstein In-depth interview podcast with leading corporate governance experts, including world-class founders, scholars, board members, executives, investors and more. The content is structured as a long-form conversation to explore not only the latest corporate governance trends, but also to get some personal insights from some of the best and brightest minds behind America's boardrooms. Books To The Boardroom Sumith Dissanayake Are you interested in how Australia’s best leaders grew into the professionals they are today? The journey from University (Books) to Leadership positions (Boardroom) can take many different forms. Listen in as we interview CEO’s, CFO’s, and Executives, on how they ascended to leadership positions, made critical career choices, and overcame adversity throughout their career. The Books To The Boardroom podcast is co-hosted by Sumith Dissanayake, a CFO turned Business Owner based in Brisbane, Australia, who is fascinated by all things leadership and career development. Capital H Podcast Deloitte US Human Capital is no longer just an HR issue—it's a critical focus for today's workforce, C-Suite and boardroom. Join hosts Kyle Forrest and David Mallon for a front-row seat to insights derived from Deloitte's ongoing research and collaboration with organizations across industries and sectors. Making humans better at work and work better for humans™. The Dental Boardroom PracticeCFO A place for dentists to find expert insight and information around everything from navigating residency and associate opportunities to being a successful dental practice owner.

Frequently Asked Questions

How long is this episode of Turnaround Boardroom?

This episode is 21 minutes long.

When was this Turnaround Boardroom episode published?

This episode was published on August 26, 2024.

Can I download this Turnaround Boardroom episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!