014: How to Leverage AI to Reduce Missed Calls with Brad Scruggs

Brad is one of the founders at ZyraTalk. They've been in the automation and AI space for nearly 10 years now. They got their start by automating chat on home service business websites and work with over 5,000 customers. Last year they rolled out an AI voice product that many businesses call their AI CSR to handle overflow and afterhours calls. Some even use the AI as their first line of defense. They're approaching over 1,000 customers using their AI CSR and are handling 10s of thousands of calls per week. In today's interview, we focus on: How AI voice can improve your client experience. The #1 goal of AI voice. How to turn your CSR's into revenue generating machines. The future of AI in the trades. To continue the conversation with Paul, go to https://thebluecollaradvisors.com/call/