014: “You haven't talked to me yet”

What this episode covers

Alicia French has a get-it-done approach to life and solving problems. After taking a difficult customer call while working in client success, Alicia has 24 hours to solve her customer's problem. This leads her to talk to all the people she can and presses forward, seeking an answer. Her tenacious journey ultimately led her to product managing the experience this customer was facing. Have a product question or feedback for the show? Let us know by clicking here --- Send in a voice message: https://podcasters.spotify.com/pod/show/pathintoproduct/message

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Frequently Asked Questions

How long is this episode of Path into Product?

This episode is 32 minutes long.

When was this Path into Product episode published?

This episode was published on October 28, 2021.

What is this episode about?

Alicia French has a get-it-done approach to life and solving problems. After taking a difficult customer call while working in client success, Alicia has 24 hours to solve her customer's problem. This leads her to talk to all the people she can and...

Can I download this Path into Product episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.