015: Meet Susan Heaton Wright, vocal coach and communications expert, who reviews 2018 and the opportunities for 2019

In this episode, I talk to vocal coach Susan Heaton Wright. She trains C-suite executives as well as individuals to make the best use of one of our most important tools – the voice which unlocks human interaction. She emphasises the importance of tailoring your speeches to the audience and practising in advance. Relaxing and enjoying the experience helps you to connect positively with people.