015 - The Connection Between Preventive Maintenance and The People Experience! | PX Multifamily

Preventive Maintenance Impacts the People Experience and Hiring in Multifamily What does preventive maintenance have to do with keeping your team happy and attracting top talent? Let’s break it down! Hey everyone, it's Mary Gwyn host of PX Multifamily, the People Experience podcast! Today, I’m waving a flag about preventive maintenance and the reality that it isn't just about fixing things — it's about enhancing the entire people experience and improving your hiring prospects. Tracy Beck recently discussed risk management in multifamily, pointing out that preventive maintenance plays a critical role in reducing risks. Think of it this way: a quick 15-minute check on a condensation line now can prevent hours of cleanup and major resident disruption later. But here's the real kicker — preventive maintenance significantly reduces those dreaded after-hours calls that your maintenance team despises. If you're struggling to hire maintenance talent, you've probably heard it: on-call duty is a big turn-off. However, with a sound preventive maintenance program, you improve the maintenance team's work-life balance and enhance the resident experience. This win-win makes your property more attractive to prospective hires, and keeps your current team happier. So, how do you sell this to potential team members? Show them the data — highlight how many calls you’ve minimized through proactive upkeep. It's a strong selling point! For more insights on optimizing the people experience in multifamily, like, share, and subscribe to PX Multifamily, and visit multifamilymedianetwork.com for more great content! If you found this episode helpful, please like, share, and subscribe to PX Multifamily. Visit  @MultifamilyMediaNetwork and www.multifamilymedianetwork.com for more content on growing in the multifamily space. Prefer your podcasts on the go? PX Multifamily is on Spotify and Apple Podcasts - find us wherever you go.