017 Retail with Heart: Wendy Cash on Joyful Training, Team Spirit & Staying Resilient

In this inspiring episode of The Fairway to Retail Success, Justine chats with Wendy Cash, Retail Manager at The Country Club of Virginia and a 2025 AGM Platinum Award winner. Wendy shares how she has fostered a culture rooted in joy, learning, and genuine connection. From staff training games like "Jeopardy" to her “Clothes for a Cause” sale and ladies’ focus groups, Wendy’s creative, people-first approach makes a lasting impact. Tune in for heartfelt stories, practical tips, and a reminder that positivity and resilience are powerful retail tools.