#0173: (CT) Making Pilots Fly: Part 2 - Executing Pilots

This session focused on what happens after a legal tech pilot launches—and why so many well‑planned pilots quietly stall during execution.   Designed for project managers and program leaders, the discussion moves beyond task tracking and timelines to examine how pilots succeed (or fail) based on adoption, behavior change, and clarity around the business problem being solved. We explored common execution pitfalls—unclear expectations, over‑reliance on reluctant or “voluntold” participants, scope creep, and overlooking the human side of change—and how these issues show up once a pilot is underway.   The conversation highlighted practical execution practices, including setting and reinforcing clear expectations, building and maintaining a pilot tester pool, creating space for reflection between pilot and rollout, and applying change management throughout. Listeners come away with concrete ways to assess pilot health while it’s underway—and know how, when, and where to intervene to keep pilots productive, make them fly, or course‑correct with confidence. Moderator: Floor Blindenbach - CEO, Organizing4Innovation LLC Speakers: Kirstie Andino - Senior Manager, Litigation Support Wilson Sonsini Goodrich & Rosati Morgan Himenez - Project Manager II, Thompson Coburn LLC