020 - BTW: The importance of PropTech in enhancing efficiency

How is technology reshaping multifamily maintenance?In this episode of Beyond the Work, Chris Caramanica chats with Eric Martinez, Director of Maintenance Operations and Asset Preservation at Afton Properties, to uncover the transformative power of PropTech in maintenance management. With 27 years of experience and oversight of 23 properties across three states, Eric shares an insider’s perspective on the evolution of maintenance operations, emphasizing the human element behind every property.From navigating the challenges of uniformity across multiple locations to implementing cutting-edge maintenance software, Eric shares a wealth of knowledge, compelling stories, and actionable strategies. If you’re a property manager, maintenance professional, or someone intrigued by the intersection of technology and multifamily maintenance, this episode is packed with insights you won’t want to miss.What’s Covered in This Episode:-Why PropTech is a game-changer for improving maintenance efficiency and team dynamics.-What uniformity in operations means for managing multiple properties seamlessly.-The role of maintenance teams in boosting resident retention and generating income.-How gamification and recognition drive engagement and performance in maintenance operations.Find some value in this episode? Don’t forget to like, subscribe, and share Beyond the Work! Your support helps us grow and bring you more industry-leading conversations. Let us know your biggest takeaway from Eric Martinez in the comments below!Visit www.multifamilymedianetwork.com to sign up for our newsletter and find an expansive library of resources from industry pros in all the multifamily specialties. About AppWork AppWork is the leading multifamily maintenance management software, transforming property management with cutting-edge solutions and exceptional customer support. Their platform empowers property owners and mangers to provide superior maintenance services, ensuring resident satisfaction and operational efficiency.  Please visit https://appworkco.com/ #PropTech #MultifamilyMaintenance #PropertyManagement #TeamDynamics #ResidentRetention #BeyondTheWork #MaintenanceMatters #Podcast