#021 Standardisierung als Skalierungschance

What this episode covers

Sobald du Mitarbeiter in deinem Unternehmen beschäftigst, ist es das eigentliche Ziel, dass deine Kunden unabhängig vom beratenden oder ausführenden Mitarbeiter immer die gleiche Qualität und damit Kundenzufriedenheit erfahren. Das Kundenerlebnis ist am Ende immer gleich. Wie Dienstleistungen und Prozesse optimiert und standardisiert werden können, dies zeigen uns Franchise Unternehmen. In dieser Folge zeige dir, wie du dies auf dein eigenes Unternehmen übertragen kannst.

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Frequently Asked Questions

How long is this episode of Business Turbos?

This episode is 29 minutes long.

When was this Business Turbos episode published?

This episode was published on December 16, 2024.

What is this episode about?

Sobald du Mitarbeiter in deinem Unternehmen beschäftigst, ist es das eigentliche Ziel, dass deine Kunden unabhängig vom beratenden oder ausführenden Mitarbeiter immer die gleiche Qualität und damit Kundenzufriedenheit erfahren. Das Kundenerlebnis...

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