022 - Weaponized Incompetence & Other Crimes We Didn't Commit

In this episode of The Turnover, hosts Chris Caramanica, Mark Sharp, and Paul Rhodes explore the concept of weaponized incompetence, sharing personal anecdotes and examples from the maintenance industry. They discuss the importance of communication and accountability in addressing incompetence, and how it can impact career advancement. The conversation then shifts to a light-hearted discussion about barbecue skills and their correlation with maintenance skills, emphasizing preparation and patience in both areas.00:00 Introduction and Humor03:35 Understanding Weaponized Incompetence12:37 Identifying and Addressing Incompetence21:19 Barbecue Skills and Maintenance Skills🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement