023 - The Power of Patience: Communication Skills in High-Stress Situations with Chris Bartolotta

UPDATE: Christopher Bartolotta has been appointed as Deputy Chief of the Avon Police Department, being selected following a nation-wide recruitment process.Deputy Chief Bartolotta recently retired as a Captain with the Connecticut State Police, following 32 years of service. He started as a road trooper and throughout his career gained experience in all areas of enforcement function and technique, including investigations, as a member of the Major Case Squad, both as a detective and supervisor. He is also experienced on the tactical side involving high-risk incidents, as an operator, supervisor and trainer for the Emergency Services Unit.Deputy Chief Bartolotta was an Academy Instructor, certified nationally in dozens of areas of subject matter, is an accident reconstructionist, certified Drug Recognition Expert and instructor, certified Fire Investigator, court qualified as an expert witness, experienced in accreditation and all matters of policy writing and implementing promotional processes. He has instructed in interview and interrogation, motor vehicle theft, fraudulent documents and stress and crisis management.He received his Bachelor of Business Administration from Dowling College in Oakdale, New York; and a Master of Public Safety from the University of Virginia. Stay in Touch with Chief Bartolotta:linkedin.com/in/christopher-bartolotta-m-p-s-b66628235IDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.Find more about How to Calm an Angry Person in 90 Seconds or Less Come visit us at the IDEA website (International De-Escalation Association): https://TheIdea.WorldSubscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: [email protected] or by filling out a contact form at https://www.TheIdea.World/contact