#026 - Chris Voss - Never Split The Difference

Have you ever wondered how hostage negotiator think and negotiate? I admit, when I was negotiating large corporate deals, I wasn't really thinking about hostage situations. I was keen to learn the Harvard Negotiation Project and was very impressed by "Beyond Reason" which I used in my preparations. But then I learned about Chris Voss. He was an FBI hostage negotiator for many years - and one of the best. And he summarised his knowledge and experts into his amazing book "Never Split The Difference". I knew when I read this book that it would be amazing to have him on the Podcast. And here we are! But I also have to apologise. The Internet connection wasn't ideal - and the audio has some challenges. But please listen to it! The content is amazing. More About Chris Voss Chris Voss is author national business best-seller Never Split The Difference, negotiation consultant, and award-winning business school professor. After 24 years as an FBI hostage negotiator, Chris founded The Black Swan Group, a firm that solves business communication problems with hostage negotiation strategies. The Book: Never Split The Difference Click HERE to get the book on Amazon. How to connect with Chris Website: http://blackswanltd.com/ Twitter: http://www.twitter.com/BlackSwanGrp