026 - The Real Spill Recap and Catch Up

In this episode of The Real Spill, Katie Spillers returns from a hiatus to share insights from recent conferences and discuss pressing issues in the multifamily property management industry. Key topics include the impact of AI, the rise of fraud, community involvement, legislative engagement, and the challenges of affordable housing. Katie emphasizes the importance of being prepared for ICE issues, the effects of the government shutdown on food scarcity, and the need for more owner operators to engage in local politics. She concludes with a call to action for industry professionals to voice their concerns and stay informed about upcoming legislative changes.00:00 Welcome Back and Conference Updates03:44 The Impact of AI in Property Management06:31 Addressing Fraud in the Industry09:26 Community Involvement and Legislative Engagement12:19 Navigating ICE and Border Control Issues15:41 Food Scarcity and Community Support18:36 Understanding Housing Affordability Challenges21:29 The Role of Local Politics in Housing24:26 Future Conferences and Legislative Priorities30:41 Closing Thoughts and Thanksgiving Wishes🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement