028 - How to have a difficult conversation with Nicole Posner

Hey welcome to another episode of the Smash Your Own Ceiling Podcast. Today I’m super excited to share a chat with the lovely Nicole Posner all about Difficult Conversations. In this episode we dive deep and explore: What is a difficult conversation What makes them so difficult How to overcome the fear and resistance How to actually have a difficult conversation And why we should always bother. And we also discussed Nicole’s choice of book which is Daring Greatly by Brene Brown and Amy Cuddy’s Ted Talk. Nicole is a Communication and Conflict Expert, supporting and empowering  Leaders, Business Owners and high-performing teams to communicate more effectively and successfully navigate difficult conversations with confidence and ease. As an Executive Conflict Coach, Trainer and accredited Workplace Mediator, she has an interest in the psychology of conflict combined with extensive experience in communications following a background in PR. She is author of many published articles on communication and workplace conflict in the following publications: Thrive Global, SME Magazine, HR Magazine as well as being an Executive Contributor to BRAINZ Magazine. She was featured in COACH Magazine in 2020, has been quoted in Metro (online) several times amongst other work-life publications.  She’s a regular podcast guest and contributor to local radio shows discussing conflict and communication issues in the workplace. Last year she was included in the Brainz 500 Global list as one of 500 companies or influential leaders who are recognised for their entrepreneurial success, achievements and dedication to helping others. And in 2020 she was a shortlisted finalist in the UK National Mediation Awards. Links to social media and website: W: www.np-mediation.london Linkedin: http://linkedin.com/in/nicoleposnermediator Instagram: nicole_posner_london https://www.np-mediation.london/5-ways-to-keep-calm-and-confidently Nicole is hosting a one day event on how to have a difficult conversation on the 14th March in London. To book your place click on the link below. https://www.np-mediation.london/difficult-conversations-workshop