03: Generative AI in Contact Centers

from Deep Learning with PolyAI · host Nikola Mrkšić, Michelle Schroeder

Send us Fan MailThis one starts off strong! Episode 3 in a weekly series touching on AI, voice and the customer experience. Today, Michelle and Nikola of PolyAI discuss the specific applications of genAI in the contact center, and what risks/benefits exist on both sides of the call.Follow PolyAI on LinkedInWatch this and other episodes of the Deep Learning pod on YouTube

Episode metadata supplied by the publisher feed · Published Oct 17, 2023

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03: Generative AI in Contact Centers

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This episode was published on October 17, 2023.

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