#030: Unresolved Conflict - The Hidden Costs Are Alarming

Welcome to another episode of the Construction Leading Edge podcast. My name is Todd Dawalt, and today is going to be a little different.  I’m going to start with a story. It was August 2014, and I had spent two or three hours preparing for this meeting.  I was nervous because this meeting would determine the future of my job. When it was time, I drove a few miles to the Applebees where we agreed to meet, and I had a knot in my stomach.  This was going to be one of the most difficult, and important conversations of my life. You see, I was meeting with the owner of the company I worked for to confront him about some things, and frankly I didn’t know if I would have a job when it was over. This episode is all about Unresolved Conflict and how to improve your conflict resolution skills. According to Daniel Dana, author of a book on conflict resolution, “Research suggests that unresolved interpersonal conflict in the workplace is one of the largest reducible productivity costs, yet it is the least identified.” A NIOSH (National Institute for Occupational Safety and Health) report says, Interpersonal conflict on the job is identified as one of the top occupational job stressors strongly linked to a reduction in worker psychological and physical health. [FREE PDF GUIDE]Cheat sheet you can use to have that "tough conversation" with an employee, sub...even the boss. Click here to go to the show notes on www.constructionleadingedge.com/030 Click here to go