031: What To Do When Your Client Wants To Quit

The dreaded fear that every coach thinks about...what happens when a client wants to bail? When do you let them off the hook vs honoring your business and the contract you two signed? Is there a way to manage both?We talk about our personal experiences and share transparently about what we did and how it played out-the good and less than ideal.Learn from us! Don't take this problem on solo!TIMESTAMP[00.47] Shelby and Laura share some experiences of when they had clients who wanted to quit[06:20] Sticking to the Agreements to protect both the coach and client[08:00] Avoid difficult conversations via email or text. It is always best to connect over the phone or zoom[12:34] Refunds[18:51] When life flips upside down for a client[25:00] Establishing boundaries even when it feels tough[27:52] Our untapped potential - “When you think your body is at 100% and you have nothing else to give, you are actually only operating at 40%.”Make sure to subscribe, rate and review our podcast! Join our Facebook group HERE You can check us out on Instagram @successful_nursecoachesPurchase workshops and get free resources on our website www.thesuccessfulnursecoaches.comIf you are a nurse looking to become certified we recommend: www.thenursecoaches.com‌Mentioned in this episode:NCR + Cohort 8https://www.nurselifecoachacademy.com/