034 - BTW: Staying Calm Under Pressure: Insights from Kenny Choat

In this episode of Beyond the Work, host Chris Caramanica welcomes Kenny Choat https://www.linkedin.com/in/kenneth-choat-5645b1a2/ , Director of Maintenance at Thompson Thrift https://www.thompsonthrift.com/ , to share his compelling journey from military service to a leadership role in multifamily maintenance. Kenny's story is a testament to how discipline, adaptability, and a commitment to mentorship can shape a successful career in property management.​Kenny discusses the challenges and rewards of transitioning from the military to the multifamily industry, emphasizing the importance of hands-on training and the value of hiring for personality over technical skills. He also explores innovative recruitment strategies to attract the next generation of maintenance professionals and shares insights on maintaining effective communication across geographically dispersed teams.​In this episode, we explore:-Why is hiring for personality traits more effective than focusing solely on technical skills in maintenance roles?-What creative recruitment strategies can attract the next generation of maintenance professionals?-The discipline and calmness from military experience are invaluable assets in crisis management within property maintenance.-How can companies maintain effective communication and support across geographically dispersed maintenance teams?🎧 Tune in to gain valuable insights from Kenny's experiences and learn how to foster a strong, adaptable maintenance team in the multifamily industry.​👉 Don't forget to like, subscribe, and share this episode to support our channel's growth and stay updated on future discussions.​#MultifamilyMaintenance #PropertyManagement #Leadership #Mentorship #RecruitmentStrategies #MaintenanceTraining #MilitaryToMaintenance #TeamCommunication #BeyondTheWork #Podcast