037 How to create a customer focussed culture with Benjamin Drury The Culture Guy © | Customer Experience Tips

037 How to create a customer focussed culture with Benjamin Drury The Culture Guy © | Customer Experience TipsMy first guest of season 3 is my good friend Benjamin Drury, The Culture Guy ©. Ben joins me for a great conversation on How to create a customer focussed culture!I love customers, and specifically, how I can create a magical customer experience for them. But from experience alone, we know that being customer focussed, starts from building a great culture in your business."Everyone and certainly every business needs a bit of Ben aka The Culture Guy in their life. Ben's been a fabulous asset to us as he's sculpted lots of our thoughts and ideas into what is now our brand's culture and values. An instrumental document for the growth of our business. As well as all of that, Ben's just a blimmin' nice chap and an awesome human being" - Alan Braithwaite, Yellow TuxedoI absolutely loved this conversation and Benjamin certainly knows his stuff and is absolutely smashing the culture game right now for businesses. Not only is this conversation engaging and exciting, but it's an insightful conversation that will inspire you to create a customer focussed culture today.Rise to the challenge https://thecultureguy.co.uk/legacy-challenge-application/You can find out more about Benjamin's work at https://thecultureguy.co.uk/Come Join the UNLOCKED community where you can receive...Early access to episodesPatron shout outs and recognition at the end of every episodeExclusive backstage content and bonus episodesAsk me anything - have your questions answered onlineShape the future of the podcast with your requests.Live hangouts every month supporting each other to UNLOCK success(Optional - become a sponsor of the show!)Exclusive giveaways and HUGE Discounts off my online courses and so much more...To be a Patron and support the podcast just head to this link or head to https://www.patreon.com/theunlockedpodcastI can't wait for you to be a part of this journey!Free ResourcesFREE Ebook 10 SIMPLE STEPS TO SELL WITH CONFIDENCE FREE Ebook 10 tips to improve your productivityFree Workbook : Understanding Your ValuesFREE EBOOK : Improve your confidence and create awesome videos with a smartphoneFollow me on Instagram & Facebook at: @rickylockemagic For more about me and what I do, check out my websitePODCAST MERCHANDISE!!!It's officially here! Woohoo! You can now buy your own UNLOCKED podcast notebook. The perfect addition to share your thoughts, ideas, and inspiration from the podcast. Available here!A new episode is out every Wednesday. So make sure you hit SUBSCRIBE so you don’t miss out on any episodes coming soon.And, if this episode brought some value to you, or even a smile, then please leave a review or a rating. That would be amazing!Thanks for listening, I hope you enjoy this episode and I'll join you next week for another episode of UNLOCKED!