#04 Social Customer Care challenge

from Customer Service Culture [EN] · host Paolo Fabrizio

In this 4th episode of the Social Antipasti podcast, I will give you some tips to help you face the new challenges deriving from Social Customer Care. Check out below the magic moments of this Podcast:At minute 1:00 –> Consolidate your Customer Care cultureAt minute 2:00 –> 5 points loved by every online customerAt minute 3:25 –> Online conversations are not private: consequences for Brands. Read the full article here --> http://linkd.in/1qVByQH

Episode metadata supplied by the publisher feed · Published Aug 4, 2014

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#04 Social Customer Care challenge

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