EPISODE · Apr 3, 2022 · 28 MIN

04 - Soft skills - complaining

from Jane and Aimi のおハナシ from カナダ · host Mitsu Ootaka

注文した商品とは別のものを渡された、料理をオーダーしてからなかなか来ない…そんな時にどうやって相手に伝えれば良いのか？という内容です。Complaining is tough for everyone however in this episode we discuss how to use our soft skills with the sandwich approach or the “good, bad, good” with specific “polite” expressions to say NO!

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04 - Soft skills - complaining

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