041 - BTW: The Evolution of Property Management

In this episode of Beyond the Work, Chris Caramanica sits down with Tami Fossum https://www.linkedin.com/in/tamifossum/, Vice President of Operations at RPM Living, for a meaningful conversation about what’s really needed to equip today’s multifamily maintenance teams. With over three decades in the industry, Tami offers a clear-eyed perspective on the differences between conventional and affordable housing, the impact of generational shifts, and the changing nature of training in a tech-forward world.From the importance of communication on the ground, to how platforms like YouTube can either help or hinder learning, this episode is full of practical insights. Whether you're a property manager, maintenance leader, or new to the industry, Tami’s stories and strategies offer a roadmap for adapting, leading, and staying ahead in today’s evolving workforce.In this episode:Why must training methods change to meet the expectations of a new generation of maintenance professionals?What makes communication and engagement essential for team morale and performance?The most effective maintenance teams are built on strong troubleshooting skills and continuous learning.How curated micro-learning and tech tools can improve education and retention across maintenance roles.👍 Enjoyed the episode? Be sure to like, subscribe, and share so more people can go Beyond the Work.🔔 Click subscribe @MultifamilyMediaNetwork on YouTube and stay up to date on our vast network of multifamily professionals hosting podcasts on all the industry hot topics!🌐 Visit www.multifamilymedianetwork.com to sign up for our newsletter and browse our extensive library of podcasts and blogs from today’s multifamily leaders.#BeyondTheWork #PropertyManagement #MaintenanceTraining #AffordableHousing #RPMliving #WorkforceDevelopment #MicroLearning #YouTubeTraining #MultifamilyLeadership #TeamEngagement #TamiFossum