041 Creating customer empathy in size 14 shoes! | Customer Experience Tips

041 Creating customer empathy in size 14 shoes! | Customer Experience TipsWhat is customer empathy? And importantly, how do you do it in size 14 shoes!!!In this week's episode (continuing with my series of customer experience tips), I am sharing my recent story of how I received an amazing customer experience filled with empathy when I bought some new running shoes.But the most important question here is, when was the last time you walked in your customer's shoes? What do they think, see, hear or feel? One of the keys to creating a great customer experience is to create empathy! Take a listen to this short story and I hope it inspires you to use a little imagination to think, "what would it feel like to walk in my customer's shoes?"Enjoyed this episode and want to support the podcast?Come Join the UNLOCKED community where you can receive...Early access to episodesPatron shout outs and recognition at the end of every episodeExclusive backstage content and bonus episodesAsk me anything - have your questions answered onlineShape the future of the podcast with your requests.Live hangouts every month supporting each other to UNLOCK success(Optional - become a sponsor of the show!)Exclusive giveaways and HUGE Discounts off my online courses and so much more...To be a Patron and support the podcast just head to this link or head to https://www.patreon.com/theunlockedpodcastI can't wait for you to be a part of this journey!Free ResourcesFREE Ebook 10 SIMPLE STEPS TO SELL WITH CONFIDENCE FREE Ebook 10 tips to improve your productivityFree Workbook : Understanding Your ValuesFREE EBOOK : Improve your confidence and create awesome videos with a smartphoneFollow me on Instagram & Facebook at: @rickylockemagic For more about me and what I do, check out my websitePODCAST MERCHANDISE!!!It's officially here! Woohoo! You can now buy your own UNLOCKED podcast notebook. The perfect addition to share your thoughts, ideas, and inspiration from the podcast. Available here!A new episode is out every Wednesday. So make sure you hit SUBSCRIBE so you don’t miss out on any episodes coming soon.And, if this episode brought some value to you, or even a smile, then please leave a review or a rating. That would be amazing!Thanks for listening, I hope you enjoy this episode and I'll join you next week for another episode of UNLOCKED!