043. 由查餐厅事件聊到服务的边界 episode artwork

EPISODE · Apr 15, 2016 · 1H 18M

043. 由查餐厅事件聊到服务的边界

from EchoBeach 回声海滩 · host EchoBeach 回声海滩

2016年年初的查餐厅辅食事件,再次把这家港式餐厅推到了舆论的风口浪尖。为什么我们对这一看似平常的事件感兴趣呢?是因为从这一事件当中我们觉察到了一对矛盾:即查餐厅的经营者对于本餐厅的定位;与消费者对于查餐厅的预期(基于菜价)于是我们希望做一期节目来剖析一下,港式茶餐厅的原原本本,以及这一事件引发出来我们的思考:在这个上海这样的成熟商业社会服务的边际可能会在哪里???

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043. 由查餐厅事件聊到服务的边界

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