044: What To Do When A Client Is Unhappy

Is this your worst nightmare as a coach?!Us too!We get super vulnerable in this episode, speaking from the heart of lessons learned and insights gained.We hope that this is a soft space to land for WHEN this happens in your practice...and knowing that it is okay, you are not a bad coach!There is so much to learn, grow from, and evolve your business when you hit speed bumps...hang in there!TIME STAMP[01:41] When this happens, it can feel like an emotional rollercoaster[03:26] Anger usually shows up first, followed by sadness, fear, imposter syndrome and insecurity[08:07] Pause and check in with mentors[10:34] Shelby shares an experience with a past client[14:42] Drama triangle[17:54] Transparency is important[28:27] Breaking energetic ties[31:41] Refunds and outstanding payments[36:07]We have come so far with having difficult conversations and fear of confrontationMake sure to subscribe, rate and review our podcast! Join our Facebook group HERE You can check us out on Instagram @successful_nursecoachesPurchase workshops and get free resources on our website www.thesuccessfulnursecoaches.comIf you are a nurse looking to become certified we recommend: www.thenursecoaches.com‌Mentioned in this episode:NCR + Cohort 8https://www.nurselifecoachacademy.com/