#045 - Erfolgsfaktoren für eine starke Serviceorganisatio...

What this episode covers

In der fünfundvierzigsten Folge unseres Podcasts CONTROLL & ROLLS spricht Dennis mit Bettina Pauck über 'Erfolgsfaktoren für eine starke Serviceorganisation'. Sie tauchen tief in die Grundlagen erfolgreicher Automatisierungsstrategien ein – mit einem besonderen Blick auf den End-to-End-Prozess Offer to Cash. Du erfährst, warum integrierte Systeme, kundenorientierte KI-Nutzung und klare KPIs entscheidend für nachhaltigen Erfolg sind. Außerdem beleuchten sie, warum Service-Budgets, smarte Gutscheinstrategien und die richtige Mischung aus Mensch, Bot und KI die Kundenbindung stärken können.

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Frequently Asked Questions

How long is this episode of CONTROLL & ROLL?

This episode is 43 minutes long.

When was this CONTROLL & ROLL episode published?

This episode was published on September 15, 2025.

What is this episode about?

In der fünfundvierzigsten Folge unseres Podcasts CONTROLL & ROLLS spricht Dennis mit Bettina Pauck über 'Erfolgsfaktoren für eine starke Serviceorganisation'. Sie tauchen tief in die Grundlagen erfolgreicher Automatisierungsstrategien ein – mit...

Can I download this CONTROLL & ROLL episode?

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