047: Improve Your Client Retention

from Good Marketing, Good Business · host Shannon Stone

Click here to reply to the show!More marketing means nothing if your client retention is low. The success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. By listening [and taking notes], you’ll learn:The data that tells us how important client retention isHow important it is to keep clients and keep them longerHow your offer, delivery and processes impact your client retentionThis episode is one you’ll definitely want to prioritise, it’s the quickest way to grow and stabilise your business for the long haul.Enjoy!Let's Connect on LinkedIn!If you’d like to work together, book your Complimentary Consultation here.

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This episode was published on April 14, 2024.

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