#047: Strata Stories - Eliminate Cancellations at Your Clinic (Feat. Jerry Durham)

On this episode of Strata Stories, we talk with Jerry Durham, the CEO of the Client Experience Company. We dive into: 1. Jerry shares his takeaways from The Graham Sessions2. Why PT assistants are the most undervalued resource3. Evaluations vs Treatments - Why we need to rethink the physical therapy model4. How to handle cancellations and cancellation fees at your clinicStrata Stories are conversations between Strata's CEO, Paul Singh, and leaders in the OT & PT world. We interview practice owners, therapists, consultants, and coaches disrupting healthcare to make a positive change!If you'd like to learn more about Strata and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a call with our team!If you have any questions, send us a note [email protected]. Strata Stories is produced by Thomas Schreiber, our Director of Marketing