049 Why Customer Experience Matters with Aaron Chetwyn from Insight 6 | Customer Experience Tips

049 Why Customer Experience Matters with Aaron Chetwyn from Insight 6 | Customer Experience TipsWhy does customer experience matter? Well, customers who receive a good experience are more likely to buy again! But a magical customer experience could have your customers shouting about your products or services from the rooftops and be lifelong, loyal fans who return time and time again!In this weeks episode, I am joined by Customer Experience Director (Liverpool) Aaron Chetwyn for a conversation on why customer experience matters?In this episode, we unlockHow to turn your customers into raving fansHow much a customer is actually worthWhy asking for feedback could be the secret to improving your businessHow to make your customers feel specialAaron is Customer Experience Director for Insight6. Insight6 is the only Customer Experience (CX) specialists in the UK and Ireland with 25 experts across the country supporting over 1000 clients. They design and deliver some of the most advanced feedback programmes in the world. Having conducted over 300,000 Customer Experience Reviews and Customer Surveys, they are able to rapidly transfer their knowledge and expertise to create a perfect Customer Experience Improvement programme.I work with businesses who LOVE their Customers, businesses who know it's cheaper to look after their current customers than it is to win new ones!"The key to better and more profitable business is found within that which you already possess; your Customers & your Employees. The problem is, most don't know how to access this power, or how leverage it to their full advantage."Find out more about Aaron at https://www.linkedin.com/in/aaronchetwyn/See how Insight6 can help you and your business at https://www.insight6.comCome Join the UNLOCKED community where you can receive...Early access to episodesPatron shout outs and recognition at the end of every episodeExclusive backstage content and bonus episodesAsk me anything - have your questions answered onlineShape the future of the podcast with your requests.Live hangouts every month supporting each other to UNLOCK success(Optional - become a sponsor of the show!)Exclusive giveaways and HUGE Discounts off my online courses and so much more...To be a Patron and support the podcast just head to this link or head to https://www.patreon.com/theunlockedpodcastI can't wait for you to be a part of this journey!Free ResourcesFREE Ebook 10 SIMPLE STEPS TO SELL WITH CONFIDENCE FREE Ebook 10 tips to improve your productivityFree Workbook : Understanding Your ValuesFREE EBOOK : Improve your confidence and create awesome videos with a smartphoneFollow me on Instagram & Facebook at: @rickylockemagic For more about me and what I do, check out my websitePODCAST MERCHANDISE!!!It's officially here! Woohoo! You can now buy your own UNLOCKED podcast notebook. The perfect addition to share your thoughts, ideas, and inspiration from the podcast. Available here!A new episode is out every Wednesday. So make sure you hit SUBSCRIBE so you don’t miss out on any episodes coming soon.And, if this episode brought some value to you, or even a smile, then please leave a review or a rating. That would be amazing!Thanks for listening, I hope you enjoy this episode and I'll join you next week for another episode of UNLOCKED!