06 AMEC - La importancia de construir la Experiencia del Cliente

from El Podcast de Experiencia del Cliente · host DEC México

En este episodio escucharás a nuestra Directora, Marta Santiago junto con Raúl Rodríguez De La Torre, quién cuenta con más de 9 años de experiencia en la industria de la Tecnología, tiene estudios de Ingeniería Industrial por la Universidad Iberoamericana, Diplomado de ventas por La Universidad de la Sabana en Bogotá (Colombia) impartido por el IAE Business School. También está certificado como Profesional de Experiencia al Cliente por la AMEC (Asociación Mexicana de Experiencia al Cliente)  entre otros cursos sobre EC. Actualmente es Líder de Customer Success para México en Qualtrics y es Profesor del Tecnológico de Monterrey para el Diplomado de Transformación Digital en Educación Continua. En este podcast nos compartirá la importancia de crear experiencias memorables así como contar con una buena evaluación en la Experiencia del Cliente ¡Gracias por ser parte de la Familia AMEC!

What this episode covers

En este episodio escucharás a nuestra Directora, Marta Santiago junto con Raúl Rodríguez De La Torre, quién cuenta con más de 9 años de experiencia en la industria de la Tecnología, tiene estudios de Ingeniería Industrial por la Universidad Iberoamericana, Diplomado de ventas por La Universidad de la Sabana en Bogotá (Colombia) impartido por el IAE Business School. También está certificado como Profesional de Experiencia al Cliente por la AMEC (Asociación Mexicana de Experiencia al Cliente) entre otros cursos sobre EC. Actualmente es Líder de Customer Success para México en Qualtrics y es Profesor del Tecnológico de Monterrey para el Diplomado de Transformación Digital en Educación Continua. En este podcast nos compartirá la importancia de crear experiencias memorables así como contar con una buena evaluación en la Experiencia del Cliente ¡Gracias por ser parte de la Familia AMEC!

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06 AMEC - La importancia de construir la Experiencia del Cliente

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This episode is 15 minutes long.

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This episode was published on November 29, 2022.

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