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EPISODE · Sep 15, 2019 · 47 MIN
073: Customer Care and Social Listening [Brooke Sellas]
from 3 Marketers Walk Into A Podcast · host ResponseSuite
Dealing with customer care and customer complaints (we all get them) is an important part of any business, but it can be tricky to know the best way to handle it.Brooke Sellas is here to discuss how customer care has shifted into the ‘Twitter generation' and how we can make the most of social listening to give our customers a better experience when dealing with queries and complaints.
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Brooke Sellas is here to discuss how customer care has shifted into the ‘Twitter generation' and how we can make the most of social listening to give our customers a better experience when dealing with queries and complaints.
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073: Customer Care and Social Listening [Brooke Sellas]
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