084. Idea - Exploring Lifecycle Services for Industry

Lifecycle services is a comprehensive approach to professional services that provides long-term partnership to end users, their needs and how others can support them meeting needs. This applies to whatever stage of the life cycle journey they're in. It's really providing end users a simplified approach at solving their problems. End User needs are changing the way they want product is shifting to more of an on demand requirement. Lisa Scanlon unpacks how partnering for lifecycle services can help manufacturers continue to grow in the future.  She discusses how the aging infrastructure of products in many manufacturing facilities and the workforce skills gap are headwinds that services can support.  It all comes down to trust and understanding for lifecycle services.  As those areas are established true partnerships and growth for the future can occur.  All of these areas help manufacturers stay relevant in today's environment by reducing risk. Being able to support the customer, whether they are in an innovation, design, build, or maintain phase, lifecycle services supports them at every step of the way.Guest:  Lisa Scanlon - North America Partner Services Manager at Rockwell AutomationHost: Chris GraingerExecutive Producer: Adam Sheets